Official GIGABYTE Forum

ga-z77x-ud5h no video with multi gpu setup

ga-z77x-ud5h no video with multi gpu setup
« on: May 09, 2012, 03:10:15 pm »
I am having problems with running my two gtx 480's and screen displaying an image. I'm just did an upgrade from a fx-8150 and 990fx motherboard to ga-z77x-ud5hmotherboard and an i5 3570k with an addition to 64Gb micro ssd card. I know all previous components are fully functional. I think the new parts are probably functional as well. My issues only occurs when I install two graphics cards in top and middle slot. I've tested card 1 and 2 individually in both top and middle slots without this problem. Also, even though it doesn't put up an image it will still successfully post with both cards installed and I can hear the windows login sound threw speakers but no image will display on screen, just a black screen. With both cards installed I have tried both DVI ports on both cards and even the DVI port on the motherboard itself with no luck on displaying an image on screen. Also note, I read in manual to use the SATA power port by the SATA ports to add extra power to dual GPU setups and have the SATA power plugged in. What steps do I need to take to troubleshoot this issue?
BFG HX-1000 Watt
i5 3570K
ga-z77x-ud5h
Patriot 8gb (4gbx2) 1866Mhz
Evga GTX 480's SLI
Segate 500Gb 7200RPM
Kingston 64Gb Micro SSD

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: ga-z77x-ud5h no video with multi gpu setup
« Reply #1 on: May 11, 2012, 11:02:33 am »
Hi

Well my first thought would be that it has to do with the power and I see that you have already had that idea as you put the power supply unit at the top of your component list. However I cant say that I have any experience of this BFG HX100W so can't say whether it is any good.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: ga-z77x-ud5h no video with multi gpu setup
« Reply #2 on: May 12, 2012, 01:52:22 pm »
Well I tried replugging the DVI cable into all the ports and now the bottom card will give me video now. When I get into windows the device manager only shows one GTX 480 installed with the other being standard VGA adapter, error code 10 device could not be started. So I tried reinstalling nvidia graphics driver with no luck and then it gives code 38, Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory.
BFG HX-1000 Watt
i5 3570K
ga-z77x-ud5h
Patriot 8gb (4gbx2) 1866Mhz
Evga GTX 480's SLI
Segate 500Gb 7200RPM
Kingston 64Gb Micro SSD

Re: ga-z77x-ud5h no video with multi gpu setup
« Reply #3 on: May 23, 2012, 05:24:41 pm »
Okay, problem solved with a different z77 motherboard the same setup and system is working perfectly now. The gigabyte board has a defect when two gfx cards installed.
BFG HX-1000 Watt
i5 3570K
ga-z77x-ud5h
Patriot 8gb (4gbx2) 1866Mhz
Evga GTX 480's SLI
Segate 500Gb 7200RPM
Kingston 64Gb Micro SSD

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: ga-z77x-ud5h no video with multi gpu setup
« Reply #4 on: May 23, 2012, 09:40:47 pm »
Well glad to hear that you have found the solution and thanks for posting it here. ;)
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy