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Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: dc_1984 on September 26, 2010, 07:35:23 pm

Title: 880GM-UD2H - Problem using two RAM sticks
Post by: dc_1984 on September 26, 2010, 07:35:23 pm
Hello all,

I have the following problem with my system: When I use one of two RAM sticks (either one), it works fine. But when I use both of them together, my system won't even show the very first screen to access the BIOS. It crashes with a number of long beeps (usualy 4) and then restarts and the same thing happens again. If I insist on restarting it will occasionaly load windows but as you can imagine this is not good enough.

Until now I have done the following:
-Updated to the latest BIOS
-Run Memcheck for each stick individualy - OK
-Run Memcheck for both of them together - OK
-Tried both light blue and white RAM slots
-4 long beeps could have meant that the CPU fan is not installed correctly (as I saw in a forum), but this doesn't seem to be the case as with only one stick it works fine.

My system is:
Processor: AMD Phenom II X6 1055T 2.8GHz
Motherboard: Gigabyte 880GM-UD2H
RAM:Corsair CMX4GX3M2A1333C8 1333 MHz 4GB (2x2GB)
Hard Disk: Seagate Barracuda 500GB

So I don't really know where to go from here... any ideas please? Thanks







Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: Dark Mantis on September 26, 2010, 07:39:46 pm
What graphics card are you using because 4 or more long beeps could be GPU problem? The other thing is a power problem but you haven't listed your PSU either.
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: dc_1984 on September 26, 2010, 07:57:35 pm
Yes, sorry, my PSU is a CHIEFTEC GPS-450A and I am using the onboard graphics card
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: Dark Mantis on September 26, 2010, 08:45:33 pm
Well bearing in mind that you are using the onboard graphics I expect the PSU is powerful enough although the manual does recommend at least 500W. So unless you have a lot of fans and drives etc it should be ok. Are you using the stock CPU cooler? Have you checked that your memory is on the QVL for this motherboard?
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: dc_1984 on September 26, 2010, 09:44:24 pm
It's a fairly simply system so I am also assuming that 450W are ok. Yes, I am using the stock CPU cooler, and no, the memory is not in the QVL.. you think it might be that? Anything else worth checking or doing before I take the memory back?
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: Dark Mantis on September 26, 2010, 09:47:36 pm
Have you checked both the QVL for the motherboard and the QVL of the memory manufacturers? If it is on either it should be ok.
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: dc_1984 on September 27, 2010, 01:23:42 am
I checked the QVL of the memory manufacturers as well, and it doesn't seem to be supported... :(
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: Dark Mantis on September 27, 2010, 09:08:01 am
In that case you might still get away with using it but you are going to require a lot of skill to be able to play around with all the settings to get it to work. It would be much easier to swap it out for some compatible memory if possible. ;)
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: dc_1984 on September 28, 2010, 12:40:23 pm
Ok, thanks. I willl do some testing with new RAM and report back the results.
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: Dark Mantis on September 28, 2010, 12:44:27 pm
Yes I think that would certainly be the easiest solution for you. Good luck. ;)
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: yaxo11 on October 02, 2010, 08:03:39 am
hello, i am having sam problem, i also tried 2 other rams and also not working. 2 sticks only work in single chanel.
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: dc_1984 on October 02, 2010, 08:17:37 am
Have you also updated to the latest BIOS and all that? Unfortunately I haven't had the time to take it back to the shop to check it for me, and I don't have the cash to spend on new QVL sticks... so I am now still working with one stick... Please let me know if you come across anything interesting on this
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: Dark Mantis on October 02, 2010, 11:02:36 am
hello, i am having sam problem, i also tried 2 other rams and also not working. 2 sticks only work in single chanel.

We could do with a few more details. Can you list your hardware please in detail.
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: yaxo11 on October 04, 2010, 01:47:03 pm
my hardware list
 880GM-UD2H rev 1.3
amd athlon 2 x4 635
vga geforce gts 450
ram1: patriot sector 5 1333 7-7-7-20 1.65 V 2x2GB
ram2: a-data vitesta xtreme 1333 7-7-7-20 1.7 V 2x2GB

Non of those 2 rams works in dual chanel, only single chanel works( one blue, one white slot)
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: absic on October 04, 2010, 02:24:05 pm
Hi there,

like the OP your RAM doesn't seem to be on the QVL for your motherboard. http://download.gigabyte.eu/FileList/Memory/mb_memory_ga-880gm-ud2h.pdf

However, I'm not sure that this should stop it from running in Dual Channel Mode and I am looking into other possible causes. I will post back when I have some more information, so please be patient as it might take a couple of days.

In the meantime, what BIOS version are you running. If it is the original version that shipped with the board you might want to try the update F7 and see if that helps. You can get that here: http://www.gigabyte.com/products/product-page.aspx?pid=3475&dl=1#bios
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: Tiger on October 04, 2010, 04:04:47 pm
For multi-core CPU's don't use Ganged mode.

•Dual-channel unganged mode, the integrated memory controller is detected by a processor as two independent 64-bit controllers.

BIOS Setting:
DCTs Mode
Allows you to set memory control mode.
Ganged - Sets memory control mode to single dual-channel.
Unganged - Sets memory control mode to two single-channel. (Default)
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: yaxo11 on October 04, 2010, 06:13:45 pm
hello, i noticed only slots 2 and 4 are working, if i put 1 stick to slot 1 or 3, not working, this is the problem why dualchanel is not working. Is this a bioss bug or faulty board.
I have motherboard revison 1.3 and bioss F7, can i use bioss from 1.0 revision?

2 weeks ago i bought same motherboard for my girlfiend,rev 1.0, and works fine.
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: Dark Mantis on October 04, 2010, 06:18:20 pm
It could well be that the memory controller in your CPU is the culprit. If one of them has failed then you will lose the functioning of two slots.
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: yaxo11 on October 04, 2010, 07:03:50 pm
What culprit means ? any idea how to solve it?

you said memory controler in cpu, i also tryed  with phenom x3 720 that i use  in my pc, same problem.
i forgot to say that all the hardware is brand new, 5 days old
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: Dark Mantis on October 04, 2010, 07:54:10 pm
Culprit means the "one who is causing the trouble".
If you tried another CPU and had the same problem then it wasn't that anyway.
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: yaxo11 on October 05, 2010, 05:00:40 am
i tryed every bioss, except F4, i loaded F4 yesterday and is working now, f3 is also working but not every time, had to reset system few times. Computer said it crashed becaus od overclocking.
Hmm must be bioss glitch, i will run some benchmarks to test stability
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: Dark Mantis on October 05, 2010, 08:54:20 am
Well keep us informed of your progress please.
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: yaxo11 on October 05, 2010, 01:45:23 pm
more findings: today, i tryed with my a-data ram sticks, and also working fine in all slots
 I was running prime for 20 minutes,no errors.
i runed 3d mark vantage scored 9721 ponts for cpu, pretty nice for 90 euro processor
i also managed to oveclock processor to 3190Mhz with fsb set to 220, all voltages on auto, ram was 1456Mhz, i think very nice

Seems only bioss F4 is working properly, later bioss revision have GIGABYTE On/Off Charge function and agesa 3.7.x.x, and here must be a problem
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: yaxo11 on October 09, 2010, 05:40:34 pm
ok, so i am runing F4 bioss for a few days now, and i think this bioss also have some problems with dual chanel, i got overclocking warning couple of times. This happend after i boot into windows. So i will try singlechanel again and see if that helps. I think i will just rma it.
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: absic on October 09, 2010, 05:53:04 pm
If you are still having these random problems, it might be better to RMA the CPU, RAM & Motherboard and let your supplier test everything together as the problem is more likely to be the RAM or CPU rather than the motherboard.
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: yaxo11 on October 11, 2010, 01:35:31 pm
can i flash motherboard revision  1.3 with bios of 1.0
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: Tiger on October 11, 2010, 11:45:39 pm
Athlon II X4 635 requires minimum BIOS version F5. Not having the BIOS updated is probably the problem.

If you flashed the BIOS with the file from the 1.0 version you probably didn't hurt anything as the 1.0 and 1.3 versions appear to be the same.

If two memory modules are to be installed, it is recommended that you install them in the DDR3_1 and DDR3_2 sockets (Blue color).

NVIDIA GTS 450 Requirements
Minimum of a 400 Watt power supply.
(Minimum recommended power supply with +12 Volt current rating of 22 Amps.)
 One available 6-pin PCI-E power dongle
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: yaxo11 on October 14, 2010, 02:16:05 pm
@ tiger: in my previous posts i said that F5, F6 and F7 is not working, F3 worked but unstable, F4 is working great, i just had to lower ram voltage,
Latest F8 is working, great
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: buttersrugby on October 27, 2010, 02:58:23 am
Hey guys, I have the same board and I dont get a boot. Currently dont have a speaker, but I am thinking I have the same problem.

My board revision is 1.3.
My processor is a Phenom II X2 555 Black.

What bios loads with 1.3 and what do I need?

Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: Dark Mantis on October 27, 2010, 08:26:50 am
Hi according to the CPU list you would need from F5 onwards

http://www.giga-byte.co.uk/support-downloads/cpu-support-popup.aspx?pid=3475
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: buttersrugby on October 28, 2010, 03:13:29 am
Hi according to the CPU list you would need from F5 onwards

http://www.giga-byte.co.uk/support-downloads/cpu-support-popup.aspx?pid=3475

I assume i have F4 loaded at the moment.
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: Dark Mantis on October 28, 2010, 08:36:27 am
If that is the case you will need to instal a supported processor and update the BIOS before installing the new CPU. If that is not possible for you I would suggest taking the board ot a local store and gettting them to do the update for you. Dont forget to use QFlash for the operation not @BIOS.
Title: Re: 880GM-UD2H - Problem using two RAM sticks
Post by: dc_1984 on November 17, 2010, 06:25:40 am
Almost 2 months later I got around to take my motherboard back to the shop and had it swaped for a new 880GM-UD2H. They confirmed the old one was problematic, probably something to do with the on-board graphics card.

My system now seems to be working fine, I have been running it for two days.

The only thing is that even though I now have 8 GB of RAM installed, Windows 7 64-bit shows a total of only 2813 ... The BIOS detects all 8GB.. a new issue to solve.. hurray. Except if someone has a quick fix for this I will have to dig in the forums again

But anyhow thanks for all your help!