Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: Phroster on April 24, 2017, 08:21:39 pm
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I just installed a GA-Z270X, and when I reboot the whole sytem it shuts down for 2 sec.
And then normally reboots.
But it doesn't keep the power on during a reboot, it is almost like the PC is turned off/on instead of a reboot where the power stays on.
Is this normal for this motherboard?
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Greetings,
This is a hard question to answer. The short answer is no, the system does not shut off when you restart (warm boot).
To some however, the system reset that occurs might appear like the system has powered off and restarted. I'm not doubting what you are seeing, but other factors like your power supply might be influencing what you are experiencing. Hard to say without being able to see it.
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I actually found that if I "load optimized defaults"
The system does a normal warm boot.
But as soon as I change settings under the chipset tab, LAN controller and virtualization.
The system doesn't do a normal warm boot anymore.
Also if I shutdown the system.
And then turn it on again, after it worked normally.
The reboot problem returns and I have to load optimized defaults again to fix it.
But the problem returns as soon as I do a shutdown and reboot after that.
So if my PSU was the problem, why would it work, only until I change a setting that has nothing to do with power settings. And after a cold boot, this seems like a BIOS issue to me.
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It could very well be a BIOS issue. It might also be influenced by your hardware configuration as I said earlier. We know nothing more than what MB model you have. I did some additional reading and found something relating to W10 and hybrid shutdown.
What is your reasoning for disabling these options?
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My PSU is quite old, so I'm going to replace it. (6 years)
I also wanted to disable these options just to have less devices consume resources.
That shouldn't be a problem causing such an issue.
But my PSU might be the issue. If that doesn't fix the issue. I really don't know what else to do.
The system is pretty standard.
GA-Z270X Gaming 7 (F5 BIOS)
i7 7700k 4.6ghz
Corsair LPX 4x8GB 3200mhz
Samsung Evo 960 1TB
Asus strix Geforce 980ti
No other peripherals.
I also tried without OCing, and removing all HDDs (sata).
The issue persists, unless I do optimized defaults. And that only works until the next cool boot.
Even when not changing any settings in BIOS.
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My PSU is quite old, so I'm going to replace it. (6 years)
I also wanted to disable these options just to have less devices consume resources.
That shouldn't be a problem causing such an issue.
GA-Z270X Gaming 7 (F5 BIOS)
i7 7700k 4.6ghz
Corsair LPX 4x8GB 3200mhz
Samsung Evo 960 1TB
Asus strix Geforce 980ti
No other peripherals.
With those specs... (i7, 32 GB ram, SSD & 980Ti... I can't see how you would be worried about resources :)
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So I replaced my PSU (Coolermaster 850v).
Still the same issue.
I also tried booting without GPU card installed, only with onboard GPU.
And tried with only 1 RAM DIMM inserted.
Also, I wouldn't really notice this shutdown when rebooting, if I didn't have mechanical HDDs installed which make noise when turning on/off.
But also the fans and LEDs go out for about 2 sec.
So I'm wondering if this is actually normal behavior.
The system is 100% stable no crashes or problems during the first 5 days.
Any ideas ?
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I had this exact problem. I am not a pro so i can only tell you what i found with my case.
It had nothing to do with hardware, but was purely a bios problem. If your bios is setup wrong when your machine boots it will fail and then reboot with the default settings. Basically machine boots for 1 second, powers down for half a second and then boots normally.
The fact that your machine boots fine when set to default, backs this up.
For me, if i remember correctly it was my Ram clock speeds that were wrong. For you it could be something different. The way i found out was setting everything to default and then changing them one by one.
Hope this helps
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The boot doesn't fail.
The system boots with all the settings.
And doesn't reset anything.
It just doesn't perform a normal warm reboot.
During restart, it goes off for 2 sec, then boots normally, everything still working, all settings still there.
The strange thing is, that if I do optimized defaults, then set everything how I want it, it works fine.
Until a cold boot. And the problem returns.
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Gave this some additional thought last night. See my post from the 26th. Next things to look at.
Fast boot / Ultra Fast Boot. Are you using these settings in BIOS or in conjunction with the App Center Utility in the OS?
I believe these settings are disabled when Defaults are loaded which could change the behavior of cold boot.
My recommendation is you don't need either of these if you are running a m.2 or SSD.
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I have exactly the same problem and I have been pulling my hair out trying to work out why. This is a new build only 2 months old. Same board, Z270X Gaming 7.
This behaviour started happening after updating from F4 bios to the latest F5 bios. As OP states, upon rebooting, the system shuts off only for around 2 seconds and then the power and lights flick back on and continues the rebooting process. I have no other issues in terms of the PC running. Just this strange behaviour. The PC boots fine and operates normally. This DID not happen on the F4 bios, and my bios settings including XMP are identical.
Again like OP states, if running BIOS at optimized defaults this doesnt happen.
I did some trial and error testing and changed my bios preferences one thing at a time and I found that the XMP profile seems to cause this strange issue. Fast boot or other settings even Power loading, seem to make no difference to this behaviour. But as soon as XMP profile is turned on, this happens. Without it the system reboots perfectly normal and the power stays on during the restart process.
As I said this did not happen with F4 bios, Im now kicking myself for upgrading but how was I to know.
I hope gigabyte are aware of this issue and fix it with the upcoming updates. Unless someone else knows a workaround?
The XMP instability issues were present with the first few bios versions but F4 has been the most stable so far.
The other issue is you CANNOT roll back from F5 bios, it prohibits it.
Now the fact the OP also is running F5 bios proves this is some sort of bug that has been introduced in the F5 bios. I'd like to hear from GIGABYTE on this.
Any ideas?
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Certainly helpful when someone else with the same board and BIOS rev experiences the same issue. A support request should be open with Gigabyte to ensure visibility.
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Thanks for all the suggestions and replies.
I actually also found out that, if I use the XMP profile (3200mhz). The problem indeed occurs.
Even when manually setting all the timings, and voltage.
When I put the memory in a lower frequency (2666mhz)
The problem is fixed.
I also looked in the memory compatibility list. And my memory is not on it. (CMK16GX4M2B3200C16)
Although other memory kits from the same series (Corsair LPX) are on the list.
So at least I have found the problem, but I would really like to use the memory in 3200mhz.
By the way fast boot is off, also tried memory booting settings (normal, fast and disabled).
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Sorry for double posting.
But I downgraded to F4. With Intel FTP tool.
This is kind of risky. And not supported. But it worked fine.
You can't downgrade through Q-flash, but this works.
I made a bootable USB, got the newest Intel ME System Tools v11.6 r10.
Put FPT.exe (DOS version) and the F4 bios on it.
Renamed the BIOS file to, bios.bin.
Boot from USB.
Run fpt.exe -f bios.bin in DOS.
It loaded for about 2 mins.
Afterwards the BIOS was back to F4.
I reflashed again with Q-Flash to be sure, but the backup BIOS seems to be still F5.
But that's no problem. As long as the main BIOS is now F4.
And indeed this fixed the issue.
I can now cold boot and reboot with no issues. And use the XMP profile (3200mhz)
I'm glad it's fixed now, but should we make a support ticket? Or is it possible you put this through the proper channels
shadowsports?
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I lodged a support ticket with Gigabyte.
I read about the FPT tool but yeah it is risky, I'm more concerned about what people were saying about the MAC address being overwritten or something. Not sure if I want to try that just yet. Did you have to back that up? Also where did you download the tool from I did a quick search but couldn't find anything clear.
I also use Corsair memory, the Vengeance CL15 LED 3000mhz. Not sure if its supported or not but I had no issues at all on F4 bios. So bloody annoying that it can't be rolled back.
Also is there a way to check what bios is on the backup without having to flick the physical switch?
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I also read about the MAC adress. But I don't think there is an option for that on this board.
Also I use the Killer NIC, and disable the Intel NIC in the BIOS.
No issues with the internet connection.
Supported or not, with F4 it works. So it's a BIOS issue.
I think you really need to use the physical switch.
And when you update the F5 BIOS, both are updated, main and backup.
So you are very likely not able to go back to F4, unless you use the FPT tool.
My board now has F4 on the main BIOS, and F5 on the backup I think.
Backup is only used when the main BIOS fails.
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Hmm that makes sense, so once you update to F5 it must change the backup bios too. So god damn stupid, why make the bios non rollback compatible. It's inevitable there will be issues like this as it is still a relatively new board! It baffles me.
I just hope they fix it in the later revisions.
Even the fact that F5 was a solid version and not a beta bios you'd think it would only get more smoother and stable with each update but clearly not. F4 was great. Infact, I stopped having XMP issues since around F3 or the F4 beta ones. Now they have come back with this new F5 update.
Where did you get the FTP tool from? Not sure I'll do it but I'll have a look. Also I might check my backup bios version too.
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Guys,
I'm just an end user like yourselves. I do know that bugs / issues have to be reported via a ticket to get on development's radar. The forums are not regularly monitored by Gigabyte support staff, but I have seen posts from mods encouraging users to open tickets when problems occur.
I have a question for Phroster. Did you lose the MAC address for your killer or Intel NIC when you downgraded? I suffered this fate on an Asus rig that became a brick after a reported "successful" flash. I had to replace the chip...and the MAC changed to 88 88 88 88 87 88. The original MAC's for both cards exist on a sticker(s) on each NIC BTW.. Some have used a hex editor successfully to modify the MAC to original, then reflashed.
I recently worked with someone who had a Z170 board. He was able to downgrade his back up BIOS successful. He used:
Alt+F10 after confirming the system started from the primary BIOS. You can use your switches for this. He pressed these keys when the Gigabyte logo displayed and the BIOS Sync tool displayed asking him if he wanted to synchronize.
Wanting to know more, I did a lot of reading about it using google and searching on Tweaktown. All said you cannot flash the back up BIOS. I read that ALT+F10 flashes back up to Primary and CTRL+F10 does the Primary to back up BIOS. The guy I was working with said that didn't work... but ALT+F10 did once he started from the Primary BIOS. His problem became dire. He flashed his primary bios and synchronized it to his back up BIOS. The main BIOS died, and he was left with only one (back up). He used ALT+F10 and repaired his Primary BIOS. Both chips now had the same rev. He then used the FPT method and downgraded his Primary. Then he used what I described above and sync'ed Primary to back up. It worked. He was methodical and certain of what he started the machine from before he flashed.
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I didn't check the MAC adress until now.
The Intel NIC now indeed has 88 88 88 88 87 88.
But I tried it, and internet works with the Intel NIC and the Killer NIC.
Although the Killer NIC still has the right MAC adress.
There are also no errors during boot, about an invalid MAC adress.
Now I'm a little woried, but I don't know if this is really a problem.
Now I found that I can HEX edit the BIOS. But I can't find the original MAC adress. It's not on the box and also not on the board, there is a kind of plastic covering over the NIC on my board, maybe it's under there.
But don't use the Intel NIC anyway, and the MAC adress is only necessary for identifying you in an network. That might be a problem if some network device, like my router would refuse such a MAC adress.
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The "88" MAC is not a problem and the NIC will function normally. My old Asus rig still has this MAC on the primary NIC (Intel). Secondary RealTek was untouched like your Killer. My experience has been the opposite. I don't use the Killer NIC as my Intel out performs it, even when disabling its pseudo "software QoS" feature for packet prioritization. To each his own. Everyone has their preference.
The MAC address is there, but the cover will be shielding it from view. There are a few options to retrieve it.
-Look in Device Manager where you will likely see a "broken" entry for the NIC that isn't working.
-Search the registry using Regedit. You will eventually stumble on the right key
-Remove the cover and use your phone to snap a pic of the sticker
Don't worry about your Router either... You can assign it to an ACL or even reserve IP by MAC if you want.
(http://i.imgur.com/eA2huEp.png)
Registry Search. I removed mine, but its there under "Current Address" Key
(http://i.imgur.com/obTikLE.png)
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I'm not sure if I want to remove that cover...
But what I did, I looked up the MAC adress prefix, which is 0015 with Intel.
Then generated a MAC adress with a tool on the internet.
Then HEX edited the BIOS, replacing the 88 88 88 88 87 88 part with the new generated MAC.
I flashed the edited BIOS with FPT, and then reflashed again with Q-Bios.
Maybe the second flash from Q-Bios isn't even needed, but did that to be sure.
Now I at least have a normal looking MAC adress again.
But the funny thing is, I don't even use that NIC, I just want to put it right again. ;)
Still a little worried that this might cause issues, I don't know.
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I edited above... added place to find your original MAC in registry.
You are already ahead of the game. :) :)
You're good to go.
Where did you download the hex editor and FPT tool from.... got a link? I think I'll try on my old Asus platform.
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Here, http://www.win-raid.com/t596f39-Intel-Management-Engine-Drivers-Firmware-amp-System-Tools.html
Look for Intel ME System Tools v11.6 r10 - (Updated: 29/04/2017), bottom first post.
It contains allot of software. I only used, Flash Programming Tool, for DOS.
For hex editing I used HxD.
Look for 88 88 88 88 87 88 with the search function. And replace that with the MAC adress you want.
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Right on. :) Those were the two I found as well.
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Cant you also find the current MAC address by opening CMD and typing ipconfig/all?
I managed to get a MAC (physical address) for my Intel NIC by doing that.
I am a bit scared to mess with any of this as it seems pretty risky and advanced. But I do want to rollback. Who knows whether the next bios rev will even fix this =/. The only comforting thing right now is knowing anyone else with this board whos running F5 with XMP enabled is going to have this same issue.
But basically after using the FPT tool to restore the bios, one would have to restore the MAC address? And it only wipes the Intel one right?
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I wiped my MAC adress , so I can't find it anymore in ipconfig /all.
After BIOS flash with FPT.exe your MAC will go to 88 88 88 87 88.
But everything worked for me, even with the "wrong" MAC adress.
So you could also just flash with FPT.exe and leave it like that.
But you can hex edit the BIOS rom, with a hex editor, you need to find the 88 88 88 87 88 part and replace it with the MAC adress you want.
Best way to do it,
Find your original MAC adress. And save it somewhere.
Download the F4 BIOS rom, edit the 88 88 88 87 88 part to the MAC adress you want.
Save the ROM in the hex editor.
Flash the rom with FTP.exe -f bios.bin (any filename will do)
Then flash the BIOS again with Q-Flash, with an unedited ROM. (so you need 2 ROM files, one edited, one unedited.)
I don't know if the last step is necessary, the part where you flash an unedited ROM again.
I did this to be sure, the BIOS is flashed correctly.
But be careful, one wrong digit with hex editing might brick the BIOS.
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Cant you also find the current MAC address by opening CMD and typing ipconfig/all?
I managed to get a MAC (physical address) for my Intel NIC by doing that.
I am a bit scared to mess with any of this as it seems pretty risky and advanced. But I do want to rollback. Who knows whether the next bios rev will even fix this =/. The only comforting thing right now is knowing anyone else with this board whos running F5 with XMP enabled is going to have this same issue.
But basically after using the FPT tool to restore the bios, one would have to restore the MAC address? And it only wipes the Intel one right?
Yes, only the primary MAC gets wiped.
Before downgrade, ipconfig /all would allow you to see the correct MAC. After it is flashed (downgraded)
>ipconfig /all shows the current MAC... which will be 88 88 88 88 87 88
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Yeah sorry I should have mentioned I haven't done anything with it yet. So got my current MAC address via ipconfig/all and stored it in case I do plan to do this rollback. The bios side of things with FPT doesn't seem that complicated but this HEX editing is quite daunting.
How exactly do you edit the bios with it?
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Don't let the editing scare you. Use HxD. When you open the BIOS file, you can search for the MAC string. Then ensure you are editing starting with the correct offset.
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With HxD,
Open the BIOS rom file.
Use the search function (ctrl - f)
Select Datatype: Hex-values
Search 888888888788
Its at offset 1000 for me.
And edit the 88888888788 for your MAC adress.
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Gigabyte responded to my ticket and actually gave me the newest F6 bios which isn't even released to the public yet.
Low and behold I updated to F6 after a bit of concern.
It did not fix the issue. The same reboot issue is happening when restarting the computer with XMP enabled. I don't notice any difference to F5.
Looks like I may have to roll back using FTP.
Just wanted to confirm though when do you use the Hex editor. And you say the bios rom file. How do you access that?
Sorry if I sound a bit noob but do you flash using FTP then edit the bios file? Or edit the bios file and flash with that edited file?
Im not quite understanding that bit exactly. How would one find the bios rom and edit it with HxD once its been flashed?
Im assuming thats how you guys did it?
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The BIOS rom, is the file you download from Gigabyte.
First edit the bios, flash that with FPT.
Then flash another time with an unedited BIOS rom. From inside the BIOS with Q-flash.
So you need 2 files, on with the edit, one without.
It kind of concerns me they gave you the F6 Beta bios, and it didn't fix anything. Hopefully they will work on it.
I also got a reply from them, they told me to put Windows boot in UEFI. But it's already in UEFI.
Although I clearly stated that the problem only occurs with XMP, support hasn't been that helpful for me.
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Very frustrating!
The support isn't great. I was told it had something to do with my graphics card and that they "had replicated same bios revision with same memory and the restart was fine".
How can that be when its clear others are having this issue with the F5 bios and its clearly being caused only when XMP profiles are enabled. I have repeated myself a few times in support also. It can't have anything to do with any other setting or component as it simply never happens unless XMP is enabled. I have a mate with a Gaming 5 Z270X and the latest 'F6' for his board and he does not experience this problem. The F5 introduced 'Intel Optane Technology'. Any update after this has screwed the reboot process.
By the way if you check Gigabytes website you will see now there is a F7a beta bios available. F6 has actually replaced F5.
Guess what, I tried F7a also.
SAME ISSUE!
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The new one says Improve DDR compatibility.
But I think I will stay away from it, if it doesn't fix it for you.
But at least they seem to be working on it.
Thanks for letting me know you tried the new bios.
*Edit*
I checked the new F7a bios, I couldn't resist, but indeed it didn't fix the issue
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Phroster when I saw improves DDR compatibility I was excited, i thought FINALLY a fix.
Yeah right, didn't do anything !
Its so annoying. I am actually wondering whether this 'behaviour' of the board and power being cut (shutdown) during the reboot process is actually causing any harm to my system? Its not normal and needs to be fixed.
I will keep at it with Gigabyte support, make sure you do too! And keep eachother posted in this thread.
Hopefully a fix comes soon.
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I got a new reply from Gigabyte support.
They are forwarding the issue to HQ.
So hopefully this will be fixed soon.
And I too worry that the reboot issue might cause problems with my hardware, especially mechanical HDDs.
It can't be good if you turn off/on the system allot. And with this bug that's exactly what is happening.
I will keep an eye on this thread here too.
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Thats good to hear mate. Thanks for the update. Keep us posted!
I am still awaiting the latest response. Weekend still I guess. I will continue to re-iterate and make note of the fact of what your support assistant said!
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Count me on this issue as I have same mobo and updated to BIOS F5 (which isn't shown on their support page, goes from F4 to F6 >:( )
There is a new one F7a which is Beta but it doesn't mention this problem only about improving DDR compatibility.
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I knew me and Phroster aren't the only ones with the issue.
Thanks for letting us know also! Yes weirdly F5 was pulled from the downloads section and replaced with both F6 and F7a. Confirmed it has happened on all 3 revisions. I have tried all 3! This issue is very annoying!
Am hoping that Gigabyte is more aware and are actively working on a fix!
Lets hope more and more people voice their experience with the latest mobo revisions.
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I have logged a tech support job reference 386287 via their support pages and including a link to this thread on their forums... we will see how long it takes them to rectify this. Not acceptable really.
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Here is the response from Gigabtye, which is less than satisfactory
Good day, :
If BIOS F5 is OK to clear your issue, please keep it because it is later than other bioses.
Best Regards,
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Their support is very ordinary. As you can see the responses between all 3 of us are inconsistent and different. Phroster seems to have gotten them to escalate the issue so hopefully it can be fixed soon. It makes me realise how often I actually do restart my PC after installing, updating programs etc.
Can't be good with this power on/off business at that frequency.
I am still awaiting my response to the ticket from almost a week ago now....
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Hi, :
We are so sorry that we misunderstood F5 as solution to you instead of F4.
We did some test to see any issue with BIOS F5, but could duplicate it on our tested motherboard.
Please refer to video clip here. https://drive.google.com/file/d/0B0H3m4pGV-DrSjlDZmdHeWVSRjg/view?usp=sharing
We also tested the latest bios Z270XGaming7.F6 , you can try to test it.
Have a nice day.
I have responded with this
DO you have XMP Profile enabled when you tested it? Of course it works when it is not enabled but when you do this problem occurs. please try again with XMP Profile 1 enabled.
I presume you mean "BUT COULD NOT DUPLICATE ON OUR TESTED MOTHERBOARD" I am overclocking my CPU as per your
instructions https://www.joomag.com/magazine/mag/0767815001483933769 where you stated to enable the XMP Profile 1 on page 2 of the guide
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Hello guys. I have exactly same problem on my motherboard (little different model), but same thing. Model is : GA-Z270-HD3P . I really hope, there will be also new BIOS provided by Gigabyte on this model of motherboard. I just don't know. Should i make support ticket or something? Because it's really annonying and i really don't wanna brick any part of my rig.
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Hello all guys. Today is out for my board (z270-HD3P) new bios F6 and it works flawlessly! No more strange shutdowns when i want reboot PC (even with XMP profile on). Check your download section on your motherboard site, maybe there is even for u also new BIOS to download. Greetz!
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No, there is no new updates for z270x :/
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Hello all guys. Today is out for my board (z270-HD3P) new bios F6 and it works flawlessly! No more strange shutdowns when i want reboot PC (even with XMP profile on). Check your download section on your motherboard site, maybe there is even for u also new BIOS to download. Greetz!
Posters have already said it doesn't work with the latest BIOS, F6 for the Z270x Aorus Gaming 7 you don't even have the same mobo as us, why bother posting this rubbish as it is irrelevant. It is bad netiquette to hijack threads
Latest from Gigabyte Suppport
Hi, :
Thanks again for your update.
We tested to enable XMP for sure, but not a memory model same as yours.
Test is ok at out side.
Have a nice day
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You don't need to be offensive. I just saying i have same problem on different board (but with same BIOS). Do you understand this thing? I am not saying i have same Board. Thats why i said my model and same problem... We all have same problem. You don't need really be so selfish.
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You don't need to be offensive. I just saying i have same problem on different board (but with same BIOS). Do you understand this thing? I am not saying i have same Board. Thats why i said my model and same problem... We all have same problem. You don't need really be so selfish.
I wasn't offensive at all , you are easily offended mate. No it's not the same bios as yours as you have a different motherboard. We can't use your bios on a GA-Z270X Aorus Gaming 7. You have no idea what you are talking about. The only thing that is the same is the Numbering system which is used across all Giga boards. Your problem may or may not be related so you can't say it is. Start a new thread if you have a problem with your particular model motherboard. The title was "GA-270X Gaming 7" so you should be practicing good netiquette. Educate yourself and read this thread on Reddit and stop being so ignorant.
https://www.reddit.com/r/NoStupidQuestions/comments/3r3lb9/what_does_hijacking_a_thread_or_comment_mean/
Nobody cares if it is working on your model motherboard in this thread.
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I'am so sorry, but as i can see, i am not the one who is rude. I am not even trying hijack this thread and will do my own then.
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Support seems really bad. Hopefully more will post here.
But I think allot of user won't even report this, because they either have no mechanical HDDs, and don't notice the shutdown. (although the LEDs also go out and fans turn off.)
I also gave them a link to this thread in the support ticket.
Try that aswell, so they can see more people have the same issue.
Hopefully they will forward your ticket to HQ aswell.
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https://au.pcpartpicker.com/list/46MLHN
My Corsair Memory CMK16GX4M2B3200C16 is compatible according to PC Part Picker
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https://au.pcpartpicker.com/list/46MLHN
My Corsair Memory CMK16GX4M2B3200C16 is compatible according to PC Part Picker
I have exactly the same memory, only 2x, so I have 32GB.
Supported or not, the memory works fine.
Because when I downgrade to F4 (the BIOS I'm currently on)
The boot problem isn't there.
So its definitely a BIOS issue.
Downgrading is a little bit complicated but I described in this thread how you can do it.
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https://au.pcpartpicker.com/list/46MLHN
My Corsair Memory CMK16GX4M2B3200C16 is compatible according to PC Part Picker
I have exactly the same memory, only 2x, so I have 32GB.
Yes but Giga's response if they have tested it with different memory and it restarts OK see their response at #46 that I copied and pasted. They are unwilling to accept their is a problem with the bios and blaming the user.
Supported or not, the memory works fine.
Because when I downgrade to F4 (the BIOS I'm currently on)
The boot problem isn't there.
So its definitely a BIOS issue.
Downgrading is a little bit complicated but I described in this thread how you can do it.
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Hi guys let's all relax. The more people that have this issue the better that way they can get their act together and bloody fix it!
The latest bios for our board is still F7a and it does not remedy the issue.
Their support is a disgrace, considering the amount of products they sell worldwide it really is disappointing.
I see we all seem to use Corsair memory right?
Maybe it is some sort of issue with this board and Corsair memory (with XMP).
Maybe thats why there are minimal people having this issue?
I wonder if trying different memory sticks with XMP would fix this issue on our boards. Not that that is a solution but would be interesting to see.
I use Corsair Vengeance LED 3000mhz memory. 32GB (4x8).
CMU32GX4M4C3000C15
Mine is also compatible on part picker.
The stupidest thing about this issue is that it never happened in F4 bios! That was very stable, any rev's since then have introduced this issue so its up to GIGABYTE to fix it since their new bios versions caused this problem to arise. I wouldnt even mind so much if I could roll back to F4 but that aint possible either!
I have linked support to this topic 3 times now.
Any updates from you guys?
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I have done a MemTest86 V7.3 Free (64-bit) and my memory passed with flying colours. No problem here.
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Yes the system is perfectly stable, despite the reboot issue.
It might have something to specific to do with Corsair memory.
You can also try put XMP on, and set the frequency of the memory lower.
That fixed the issue for me, when putting the memory in 2666mhz instead of 3200mhz.
But I want to use the full performance of the memory I bought. So that's only a workaround for now.
Still it's possible to downgrade to F4 (that's what I did) then it works fine with XMP enabled @ 3200mhz.
But you need to use a FPT with a bootable USB, edit the bios file with a hex editor, so your MAC adress isn't lost.
And reflash again from inside the bios menu with an unedited bios file.
Even if your MAC adress gets lost, the network card will still work. But I would prefer to keep the MAC adress.
As I said before, I described in this thread how you downgrade to F4.
It's actually quite easy.
And if you brick the bios, which would only happen if the power gets disrupted, or your system crashes during the flash.
You still have a backup bios which should kick in next time you reboot.
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Yes the system is perfectly stable, despite the reboot issue.
It might have something to specific to do with Corsair memory.
You can also try put XMP on, and set the frequency of the memory lower.
That fixed the issue for me, when putting the memory in 2666mhz instead of 3200mhz.
But I want to use the full performance of the memory I bought. So that's only a workaround for now.
I have done this and it works properly now, it just restarts without turning off completely..
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Currently we don't have clue to clarify issue due to memory.
The memory we have tested to check your issue in HQ are:
Kingston DDR4 2400MHz 4G HX424C15FBK4/16
Corsair DDR4 2666MHz 8G CMD32GX4M4A266C16
Have a nice day.
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Good day,:
We have many memory models higher than 2666MHz validated in our QVL.
We also got one of them, CMK16GX4M2B4000C19 ver4.31 x 4pcs, for checking issue for you.
With XMP enabled, there is no issue to be duplicated, your issue may not be caused by XMP profile after our further check.
Best Regards,
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Good day,:
We have many memory models higher than 2666MHz validated in our QVL.
We also got one of them, CMK16GX4M2B4000C19 ver4.31 x 4pcs, for checking issue for you.
With XMP enabled, there is no issue to be duplicated, your issue may not be caused by XMP profile after our further check.
Best Regards,
So what exactly does this mean? The last reply I got was that they are 'checking with their bios technician'.
Havent had a response for days now. No new bios versions available either.
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Good day,:
We have many memory models higher than 2666MHz validated in our QVL.
We also got one of them, CMK16GX4M2B4000C19 ver4.31 x 4pcs, for checking issue for you.
With XMP enabled, there is no issue to be duplicated, your issue may not be caused by XMP profile after our further check.
Best Regards,
So what exactly does this mean? The last reply I got was that they are 'checking with their bios technician'.
Havent had a response for days now. No new bios versions available either.
I guess they claim they tried with this corsair memory and it behaved as normal and it has nothing to do with their BIOS .. even though they have removed F5 BIOS from their support pages and you cannot download it anymore.
I cannot find any reference to this Corsair Memory they supposedly tested on the Corsair website .. can anyone locate it ? So they are using something very unusual and not mainstream memory modules that Corsair sell retail. It doesn't even come up after a Google search.. must be test memory only for MB manufacturers.
http://www.corsair.com/en-gb/search-no-results?searchQuery=CMK16GX4M2B4000C19
No Results Found
Search Tips
Check for typos and spelling errors
Try different keywords
Broaden your search by using fewer keywords
I think we are being conned by Gigabyte. Disgraceful support.
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I think they are not testing the issue the right way.
If you do optimized defaults, then set XMP, and reboot it will work normally. Until you do a cold boot.
Afterwards you get the reboot issue.
They probably didn't test that.
They just rebooted and saw that it was working.
We are very likely not the only ones with this problem. I guess we can only wait for a new BIOS.
In the meantime stick with F4 or set the memory mhz a bit lower (2666mhz)
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I just joined these forums to post exactly the same issue on Z270X ultra gaming. https://forum.giga-byte.co.uk/index.php?topic=18551.0 I have been testing for 2 weeks and have the same restart issues with XMP, but also getting bsod's occasional in Win 10 clean instal when XMP turned on to reflect my 3200 ram - my ram is on the compatible list for my board. I have come across others on google with the same issues, appears to afflict all these z2700x series of gigabyte gaming boards. Very frustrating, i dont know whether to rma board for another make or await a fix, will they fix when they say they cant replciate the issue though! I was okay with no wierd restarts or bsod's on F4 for my board as well.
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I just joined these forums to post exactly the same issue on Z270X ultra gaming. https://forum.giga-byte.co.uk/index.php?topic=18551.0 I have been testing for 2 weeks and have the same restart issues with XMP, but also getting bsod's occasional in Win 10 clean instal when XMP turned on to reflect my 3200 ram - my ram is on the compatible list for my board.
Corsair CMK16GX4M2B3200C16 is the same as mine. Yours has it as compatible on their support list when I searched on the memory support page..
Hi, XXXXX:
We are checking same memory model and will keep you updated with test result asap.
Please wait for it.
Best Regards,
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Good day, XXXX:
Please be updated.
Firstly we must apologize that we don't duplicate issue earlier.
With the specified memory model Corsair CMK16GX4M2B3200C16, we can duplicate issue with XMP enabled to 3200MHz.
BIOS F5, and F6 have issue, F4 doesn't.
This memory is not in QVL of Z270X-Gaming 7, but still a serious issue to be checked in high priority.
We will keep you updated asap.
Best Regards,
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At least there seems progress, I think this will be fixed eventually.
We just have to wait.
Also interesting to hear that others with different boards have the same issue.
Hopefully more will post here.
And if you make a support ticket with Gigabyte, give them a link to this thread.
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Good to see the issue is now recognised. I suspect all the varaints of Z270x gaming boards have the same 'base' bios as all appear afflicted with the issue. I will hang fire for a week or so before rma to see if the fix appears.
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Wow thats great to see that response by Gigabyte. It seems we are finally getting there. Lets hope its fixed in the next BIOS update!
I have linked Gigabyte to the thread also many times and am waiting to hear back from them with an update...
Keep us all posted guys! A fix soon we hope!
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I have Z270M-D3H and I have same problem with F6 update bios. If I use XMP Profile it shut-off for 3 second after every PC restart. Worse I get stutter in game no matter what RAM speed set to.
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I have decided to RMA my memory modules with Corsair but instead of sending them back to Taiwan from Australia at my expense, took the approval email and shipping label back to where I bought it from and exchanged it for another set from a completely different manufacturer -G-Skill which is on the QVL list .. So now no problems rebooting or restarting with XMP Profile 1 enabled .. see attached !!
They only had a 4 x 4gb module in red , which isn't ideal as I prefer black which will be neutral with the RGB colour scheme I have at present which is Purple pulsating colour !!
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I have the same motherboard, my memory is on the QVL list and I have same issue. I hadnt realised it was a bug until I read this thread (I thought it was just how the system updated itself when you make a bios change)
On a similar topic I also logged an issue previously that if I enable XMP default profile with F4 bios the system doesnt boot at all, you have to manually alter the settings (I dont have that issue with F3 bios - I am using backup bios feature to work around this)
I also have the issue that if I fully power off the system the bios doesnt retain its settings
I am surprised that Gigabyte shipped the bios in this state, these seem fairly basic points frankly. I also agree the support progress is poor.
I have 32G gskill trident-z rgb memory F4-3866C18Q-32GTZR (4*8G dimms)
I am waiting until F7A bios comes out of beta to update primary bios again
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hello i have been follwing this thread for a while and i have the same issue gigabyte ga- z270x gaming k5 7700k , 16gb rgb g skill 3000 cl 14 , m.2 drive ( bios f7a ) soon as i enable XMP bam ! comp shuts down instead of retarting then starts again it kinda sucks , also i can n ot get ultra fast boot to work period no matter what always 10 second gigabyte splash screen , or if i shut that off i get a megtrends for 5 seconds , ultra fafst boot in the windows 10 enabled also
ueif mode , 780ti supports gop mode , csm mode off , legacy off , intel secure boot on , ultra fast boiot is a no go ..... and the shut down instead of restard when xmp is enabled ,
i have found a kinda work around for a short period of time i do this: xmp off manualy set timmings , volts , no memmory fast start up , reboot and system is fine retart pc ( doesnt shut off ) go to bios select ram boot mode to fast start up reboot , this will work for about 5 or 6 reboots then back to shuting off .
i have not tried any bios except for f6 and f7 and am super scared to do the ftp bios down grade as as the system is its not that bad just kinda anoying but livable , i dont even know wich bios f4 ,f5, will even fix it for me ? like the others some says f6 is good some says f5 is borked some say f4 is good
hmmm.......
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Its been quite a few weeks now since F7a beta was released.
Have also not heard from my support ticket in weeks as they say they are forwarding it to the tech team. This issue has gone on for way too long. This board has been out for ages now!! I thought it is only Corsair memory that is affected but may be not.
I also am hesitant to use the FTP tweak and hex edit the bios to successfully roll back to F4. If the next bios version doesn't fix this issue, I may buy an ASUS motherboard for my next build as this is ridiculous.
Gigabyte, fix it!
We are all tired of waiting and shouldn't have to change our memory or turn off XMP to be able to restart the computer properly.
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yeah i agree totaly i might sell this gaming k5 board ( i realy like it the look performance ) but if the next bios doesnt fix the xmp reboot issue / low oc capabilty then i guess all of us have to sell out boards or live with it or take a risky chance and revert with ftp to f4 bios ...... and hopefully dont corrupt our dual bios
in the mean time its not that bad just annoying is all
keep us posted guys
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yeah i agree totaly i might sell this gaming k5 board ( i realy like it the look performance ) but if the next bios doesnt fix the xmp reboot issue / low oc capabilty then i guess all of us have to sell out boards or live with it or take a risky chance and revert with ftp to f4 bios ...... and hopefully dont corrupt our dual bios
in the mean time its not that bad just annoying is all
keep us posted guys
Agreed. My K7 would in that case go back to Amazon <12 months old with the reason as not fit for purpose.
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I know exactly how everyone feels regarding this problem. It sounds like a RAM timing issue (for lack of better description) I am hopeful however that a fix will be released soon as it appears to affect multiple Z270 boards. :-\ I'm waiting for the x299 boards to be released before I buy my Z270.
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Well I changed my memory to G.Skill F4-3200C16-8GVKB 16 GB (this is on QVL list) and now it is doing the same thing. Rubbish motherboard. unbelievable and not a peep from Gigabyte support since the 23rd May when then they tested the Corsair memory and replicated the same problem.
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Whats going on why is there still no update since F7a? It has been a while. Are they neglecting this board? I haven't had a response from support either for months.....
Getting ridiculous.
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Exactly. The problem is still out of there and still no answer from support, or even update of BIOS, or some kind of progress on fixing this problem. Last message from support was month ago. And still no answer, yet. I'm disappointed as well.
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Hi, @@@@:
We internally checked with bios team for update to this issue.
So far they don't have solution yet for solving this issue.
Some users also reported issue like this, so our engineers will keep checking it and provide us solution asap.
Sorry to let you wait for it.
Have a nice day.
6/19/2017 11:45 AM
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@PvtJohnTowle
Thanks for the update. Slow, but hopefully it remains on their radar.
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Hi, *****:
Very sorry for delay.
We did keep checking this issue and currently bios engineers still find some way to deal with this issue.
We will put your question in high priority and try to make solution asap.
Thank you for your patience.
Have a nice day.
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Well I hope the almost 2 month delay in a new bios version is due to them taking their time trying to fix the issue!
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Well this has now gone on for way to long. These boards are screwed with fast memory and after nearly 3 months i am not waiting any longer, so returning to Amazon as not fit for purpose.
I have ordered a recommended Asus board that will work with my 3200 speed RAM
I have always used gigabyte, but the denials and now slowness of fix has put me off for good. Disgraceful way to treat customers, we are nothing more than beta testers.
Good luck to the rest of you.
I will be reviewing the board on Amazon and describing the issues, and denials, and still no fix, to warn others about this on gigabyte z270x boards.
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The thing is we shouldn't have to go through all that hassle to buy and reinstall a new board along with everyone else.
This sort of crap shouldn't be happening with gigabyte boards this is a disgrace and has gone on long enough.
The other thing which is just unbelievable is how long it has now been since they posted the last bios revision.
The board is not even a year old and it's been 3 months since the last version was released and we still don't have a current solid bios still the f7a beta which fixes nothing.....
At least make it possible for us to roll back to F4!!!!!!!
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Well. I am gonna return this motherboard also, if this problem persist. I cannnot believe how long it is. And still no BIOS update. What's going on with that? They´ve got just one or two technics who works on this or i cannot explain to myself, why it taking so much time. For fixing this issue ... 2 months and nothing. No progress, no answer from support, just ,, We are working on it and we dont know why this happens" Thats disgrace.
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Hi!
Newbie here. So it seems that I too have this issue, however my computer seems to reboot fine even if it turns off for a few seconds before rebooting. Can someone explain to a beginner why this is a big deal? Should I be worried?
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It is the same for all of us, yes the computer shuts off for a few seconds then reboots fine. But this is not normal behaviour. A computer shouldnt lose power (ie motherboard lights/fans switch off) during reboot process.
Most of us are concerned with potential long term 'wear' on internal parts from turning on/off way more often then it should.
Infact restart behaviour was perfectly normal on these boards with XMP enabled up until and including the F4 bios revision. Anything later then that has introduced this problem.
Still cannot understand why there is no update or even a new BIOS version in the last 3 months.
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So I've been in touch with the support at Gigabyte and they sent me a new BIOS version (F7) which solved all my issues. Hopefully it will be out soon!
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Thats good to hear that it solves the issues for you. Lets hope they have fixed it in the latest revision! I am gonna contact them now requesting it, but I remember last time they gave me earlier access to the F6 revision, it was released to public in the next day or so.
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So I've been in touch with the support at Gigabyte and they sent me a new BIOS version (F7) which solved all my issues. Hopefully it will be out soon!
That is good news. Did they send you the F7a bios that is available here (and shown as beta)
http://uk.gigabyte.com/Motherboard/GA-Z270X-Gaming-7-rev-10#support-dl (http://uk.gigabyte.com/Motherboard/GA-Z270X-Gaming-7-rev-10#support-dl)
You mention it fixes all your problems, are these the problems being reported in this thread ?
Please can confirm the following questions for us all:
1. what is the full version of your bios is it f7a or something else ?
2. what speed memory do you have
3. do you have xmp profile enabled in the bios
4. if you make a bios setting change and restart does the machine power off and then restart after a couple of seconds?
Thank you
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So I've been in touch with the support at Gigabyte and they sent me a new BIOS version (F7) which solved all my issues. Hopefully it will be out soon!
That is good news. Did they send you the F7a bios that is available here (and shown as beta)
http://uk.gigabyte.com/Motherboard/GA-Z270X-Gaming-7-rev-10#support-dl (http://uk.gigabyte.com/Motherboard/GA-Z270X-Gaming-7-rev-10#support-dl)
You mention it fixes all your problems, are these the problems being reported in this thread ?
Please can confirm the following questions for us all:
1. what is the full version of your bios is it f7a or something else ?
2. what speed memory do you have
3. do you have xmp profile enabled in the bios
4. if you make a bios setting change and restart does the machine power off and then restart after a couple of seconds?
Thank you
Sure, I can do that!
1. The name of the BIOS is F7, with a date of "07/06/2017". So this is indeed a new BIOS and not the F7a BIOS (which I updated from).
2. My memory speed is 3600mhz. I have Trident Z RGB 16gb of RAM.
3. Yes!
4. I turned on CPU overclock (i7-7700k OC'd @ 4,8Ghz), "Windows 8/10" setting is turned on to "Windows 8/10". I also have XMP profile turned on and I changed RGB fusion colors as well. These are all the settings I have made after upgrading BIOS to F7. Now, when I reboot, the power is indeed still turned on (fans running, etc.), so the computer now doesn't turn itself off for a few seconds before booting again.
Hope that helps!
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So I've been in touch with the support at Gigabyte and they sent me a new BIOS version (F7) which solved all my issues. Hopefully it will be out soon!
That is good news. Did they send you the F7a bios that is available here (and shown as beta)
http://uk.gigabyte.com/Motherboard/GA-Z270X-Gaming-7-rev-10#support-dl (http://uk.gigabyte.com/Motherboard/GA-Z270X-Gaming-7-rev-10#support-dl)
You mention it fixes all your problems, are these the problems being reported in this thread ?
Please can confirm the following questions for us all:
1. what is the full version of your bios is it f7a or something else ?
2. what speed memory do you have
3. do you have xmp profile enabled in the bios
4. if you make a bios setting change and restart does the machine power off and then restart after a couple of seconds?
Thank you
Sure, I can do that!
1. The name of the BIOS is F7, with a date of "07/06/2017". So this is indeed a new BIOS and not the F7a BIOS (which I updated from).
2. My memory speed is 3600mhz. I have Trident Z RGB 16gb of RAM.
3. Yes!
4. I turned on CPU overclock (i7-7700k OC'd @ 4,8Ghz), "Windows 8/10" setting is turned on to "Windows 8/10". I also have XMP profile turned on and I changed RGB fusion colors as well. These are all the settings I have made after upgrading BIOS to F7. Now, when I reboot, the power is indeed still turned on (fans running, etc.), so the computer now doesn't turn itself off for a few seconds before booting again.
Hope that helps!
Thank you very much RealityBoost - so indeed that is all really great news. I think a few of us were considering our next actions here..
by the way -Is it only me that thinks that F7a should come after F7 in release order ?!!
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Gave this some additional thought last night. See my post from the 26th. Next things to look at.
Fast boot / Ultra Fast Boot. Are you using these settings in BIOS or in conjunction with the App Center Utility in the OS?
I believe these settings are disabled when Defaults are loaded which could change the behavior of cold boot.
My recommendation is you don't need either of these if you are running a m.2 or SSD.
I appreciate you believe your intention is trying to help, but going back over this thread, your posts are in the guise of someone who is authoritative, but your posts might be seen by some as deflective or providing incorrect advise. Do you work for Gigabyte ?
It would be more helpful if you could put pressure on this company to rectify a serious defect that is causing people to return their motherboards on the grounds they dont meet the advertised functional standards. Such advertised functional standards induced people to spend money on these boards and build systems around them. This takes time and money.
It is good however that progress on the now accepted issue is apparently being made, albeit that is only evidenced by one person who has a bios that no one else has access to..
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So I've been in touch with the support at Gigabyte and they sent me a new BIOS version (F7) which solved all my issues. Hopefully it will be out soon!
That is good news. Did they send you the F7a bios that is available here (and shown as beta)
http://uk.gigabyte.com/Motherboard/GA-Z270X-Gaming-7-rev-10#support-dl (http://uk.gigabyte.com/Motherboard/GA-Z270X-Gaming-7-rev-10#support-dl)
You mention it fixes all your problems, are these the problems being reported in this thread ?
Please can confirm the following questions for us all:
1. what is the full version of your bios is it f7a or something else ?
2. what speed memory do you have
3. do you have xmp profile enabled in the bios
4. if you make a bios setting change and restart does the machine power off and then restart after a couple of seconds?
Thank you
Sure, I can do that!
1. The name of the BIOS is F7, with a date of "07/06/2017". So this is indeed a new BIOS and not the F7a BIOS (which I updated from).
2. My memory speed is 3600mhz. I have Trident Z RGB 16gb of RAM.
3. Yes!
4. I turned on CPU overclock (i7-7700k OC'd @ 4,8Ghz), "Windows 8/10" setting is turned on to "Windows 8/10". I also have XMP profile turned on and I changed RGB fusion colors as well. These are all the settings I have made after upgrading BIOS to F7. Now, when I reboot, the power is indeed still turned on (fans running, etc.), so the computer now doesn't turn itself off for a few seconds before booting again.
Hope that helps!
Thank you very much RealityBoost - so indeed that is all really great news. I think a few of us were considering our next actions here..
by the way -Is it only me that thinks that F7a should come after F7 in release order ?!!
They have always used that order of versions. The beta for each version whether it's F1 2 3 4 5 6 always has had a letter (in order of which beta) placed after the full version number then when the stable full version is released it just becomes F7 etc.
Eagerly awaiting for gigabyte to update the support downloads. I've been checking it every few hours in anticipation for version F7 but nothing yet.
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Gave this some additional thought last night. See my post from the 26th. Next things to look at.
Fast boot / Ultra Fast Boot. Are you using these settings in BIOS or in conjunction with the App Center Utility in the OS?
I believe these settings are disabled when Defaults are loaded which could change the behavior of cold boot.
My recommendation is you don't need either of these if you are running a m.2 or SSD.
I appreciate you believe your intention is trying to help, but going back over this thread, your posts are in the guise of someone who is authoritative, but your posts might be seen by some as deflective or providing incorrect advise. Do you work for Gigabyte ?
It would be more helpful if you could put pressure on this company to rectify a serious defect that is causing people to return their motherboards on the grounds they dont meet the advertised functional standards. Such advertised functional standards induced people to spend money on these boards and build systems around them. This takes time and money.
It is good however that progress on the now accepted issue is apparently being made, albeit that is only evidenced by one person who has a bios that no one else has access to..
Laughable that you are holding me to any level of accountability for this issue by asking questions/making suggestions in the 5th post of a 7 page thread with 95 responses. At that point, there was only very limited information from one user (Phroster) with one other person (oo0filthy0oo) who chimed in with a similar but unconfirmed behavior. Like me, he suggested BIOS settings. I don't work for Gigabyte. Just a user, who enjoys the brand. My time and advise is voluntary and provided freely. I am not in a position to put ANY pressure on Gigabyte. I don't stand to gain anything. I wasn't deflecting. With only one confirmed report and limited information, my advise was based on behavior I'd seen previously as possible reasons why a system might behave in this manner. Configuration, hardware selection and BIOS settings which at the time were being reported by only one person. Over time, we learned the problem was widespread and affected multiple platforms. We're all here to help one another. I don't have all the answers. Like everyone else here, I'm glad the problem is now seemingly going to be addressed.
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I can also confirm F7 fixes the issue.
Finally.
I contacted support through my pre-existing ticket back from when the thread started and they happily provided me the F7 revision for my Z270X Gaming 7 board. With XMP enabled restarting works normally. The board no longer loses power and shuts down during the reboot process.
Glad this issue has finally been addressed. Took a while but appreciate Gigabyte's effort.
Hope they hurry up and release it to the public now.
I updated through QFlash also, much less risky and didn't hang at the end of the flash procedure which happened to me consistently using @bios with every revision update after F4.
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Luckily persons who get bios F7 for your motherboard and it works. In my example Gigabyte tolds me, it's not related to BIOS (but it's really exactly same thing and problem). I really don't know, what i can say more. Really, really disappointed.
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Luckily persons who get bios F7 for your motherboard and it works. In my example Gigabyte tolds me, it's not related to BIOS (but it's really exactly same thing and problem). I really don't know, what i can say more. Really, really disappointed.
Hi, you haven't been able to get your hands on the BIOS F7? I don't know if it's against the rules (for Gigabyte in general and on this forum) to post a link to the BIOS. Does anybody know anything about this?
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hello guys i have this mother baord and have been checking the bios page and this forum evry day for the last 3 months...
GA-Z270X-Gaming K5 (rev. 1.0) thats my board currently beta bios f7a i have same issue reboot and the not fast start up
the user who says they have the f7 non beta bios can u email me the f7 bios for the gaming k5 or is ti mother baord os persistant ? i emailed gigabyte today wonder how long if i veen get them to send me the f7 noj beta bios thanks guys finger s crossed
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Did Gigabyte Support send F7 Firmware to you via email?
Because the last update we have on the site is 2017/05/03 ?
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F7 BIOS is up on the UK gigabyte site now for the gaming K7. The only problem is the link is broken lol.
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it works now :)
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it works now :)
What is the website link?
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http://uk.gigabyte.com/Motherboard/GA-Z270X-Gaming-K7-rev-10#support-dl
its for the gaming K7.. i dont see it yet for the 7
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NEW BIOS IS OUT TODAY
GIGABYTE GA- Z270X GAMING K5 BIOS F7 IS UPDATED TODAY !!
SAYS NEW HT FLAW FIXED BUT IM HOPING THE BIOS FIXES THE HARD SHUT DOWN ON REBOOT AND THE RAM XMP HARD BOOT WHEN RESTARTING PC . ILL POST BACK TODAY GUYS !!
LINK HERE :https://www.gigabyte.com/Motherboard/GA-Z270X-Gaming-K5-rev-10#support-dl
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update * bios f7 relased to flashed and working 100% the xmp hard resets when slecting restart in windows is fixed now and fast boot kinda work now ?
cold boot to loaded windows via task manager =16.5 seconds with all my apps on
restart =7.8 seconds
7700k @ 5.2 ghz
g.skill trident z rgb 16gb 3000mhz @ 3600 mhz oc
intel 500p nvme drive
windows 10 x64
msi gtx 1080ti
i had to incrase my cpu system agent voltge up a lilttel bit from 1.05 to 1.15 same for vccio volts up a little
other then that all is good !
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I did the bios upgrade to F7 7/6/2017 date and also now the restart works properly -no shutdown.. XMP Profile 1 enabled and CPU upgrade 4800mhz set. in Advanced Frequency Settings. Vt-d and Internal Graphics disabled.
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4 month wait - Eeek. Still I'm happy to hear it finally got fixed.
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I can confirm, this new BIOS fixes the reboot issues.
Although the support from Gigabyte could be better, they didn't really acknowledge the problem from their side.
And I didn't get replies on my support ticket.
Still very glad it is fixed now.
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New update did anyone ??
https://www.gigabyte.com/Motherboard/GA-Z270X-Gaming-7-rev-10#support-dl
Version F8a 5.76 MB 2017/08/23
::)
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I still have the reboot problem even after updating the BIOS to F7 so I updated to F8a and I still Have the problem the only change is that it happens randomly ,sometimes it boots normally and some times it doesn't, I don't know why ?
My Memory are 2X8Gb G.Skill Aegis @ 3000 Mhz 1.36V XMP Profile enabled.
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I had the exact same problem and it was driving me bonkers trying to figure it out. I can usually find anything on Google but it was nearly impossible to find anything on this particular issue so I was so glad to find this thread. I updated BIOS from F6 to F7 and now it's perfect. I wondered at first if it might have been a BIOS issue, but annoyingly Gigabyte mentioned nothing about this issue in the F7 revision notes so I didn't want to do any unnecessary BIOS updates. Thanks to everyone who reported this issue and kept in contact with Gigabyte support to finally get this resolved.
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I still have the reboot problem even after updating the BIOS to F7 so I updated to F8a and I still Have the problem the only change is that it happens randomly ,sometimes it boots normally and some times it doesn't, I don't know why ?
My Memory are 2X8Gb G.Skill Aegis @ 3000 Mhz 1.36V XMP Profile enabled.
>:( >:( >:( >:( >:( >:(
I'm suffering for something.!
with or without active XMP profile.
* GIGABYTE AORUS GA-Z270X-Gaming K7 Gaming Motherboard LGA1151
* Intel 7th Gen Intel Core Desktop Processor i7-7700K
* Thermaltake Hydro 240mm CPU Cooler
* Corsair Vengeance LED 16GB (2x8GB) DDR4 3200 CMU16GX4M2C3200C16R
* GeForce GTX 1070
* Corsair ATX 1000w PSU.
* Win10 PRO 64bits
already upgraded the bios to F7a, F7 and F8a, and the problems persist!
After the updates F7 and F8a did worsen the situation!
I feel a few freezes on the windows system, when I move the mouse, and also when I am in games.
HELP HELP HELP!
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chaplinux, your issue might be RAM related, try using just one memory stick. If it still crashes / freezes try the other one on its own.
For the most part this thread is referring to another problem, the motherboard automatically turns on / off after a reboot or when powering on, does this also happen?
If not, I recommend you create your own thread as you will get more attention ;)
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I still have the reboot problem even after updating the BIOS to F7 so I updated to F8a and I still Have the problem the only change is that it happens randomly ,sometimes it boots normally and some times it doesn't, I don't know why ?
My Memory are 2X8Gb G.Skill Aegis @ 3000 Mhz 1.36V XMP Profile enabled.
>:( >:( >:( >:( >:( >:(
I'm suffering for something.!
with or without active XMP profile.
* GIGABYTE AORUS GA-Z270X-Gaming K7 Gaming Motherboard LGA1151
* Intel 7th Gen Intel Core Desktop Processor i7-7700K
* Thermaltake Hydro 240mm CPU Cooler
* Corsair Vengeance LED 16GB (2x8GB) DDR4 3200 CMU16GX4M2C3200C16R
* GeForce GTX 1070
* Corsair ATX 1000w PSU.
* Win10 PRO 64bits
already upgraded the bios to F7a, F7 and F8a, and the problems persist!
After the updates F7 and F8a did worsen the situation!
I feel a few freezes on the windows system, when I move the mouse, and also when I am in games.
HELP HELP HELP!
i used to get this probelme when i used my mouse software to ( 1ms or 1000 pooling rate ) when moving mouse i would get mega fps drops maybee try uninstaling mouse/ key baord sopftware and try diffrent usb plug its werth a try or try
xmp off run ram @ 2133 mhz , then still freez try 1 stick of ram test, same thing try other stick, also could try diffrent ram slots onstead of slot a + b try c+ d you know what i mean lol
i had the reboot issue onmy gigabyte gaming k5 cold boto when restarting f7 fixed the issue 90% 1 out of evry 10 reboots does the cold boot so im happy .
my g skill rgb 16gb 3000mhz over clock to 3600 mhz @ cl 16-17-17-38 1.4v board likes it so i mean board isnt toaly trash i have my 7700k @ 5 ghz ht on 1.368 v offset mode with power saving so it drops down to .800mhz cpu speed @ .7v and ramps up to 1.41v under avx
7700k is delided with liwuid metal under ihs and my water cooler block so even @ 1.42v 5 ghz all cores no avx offset prime 95 doesnt even see 81c ona 360mm rad so ill keep the baord till i get the new 8700k coffee cup lake i mean
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chaplinux, your issue might be RAM related, try using just one memory stick. If it still crashes / freezes try the other one on its own.
For the most part this thread is referring to another problem, the motherboard automatically turns on / off after a reboot or when powering on, does this also happen?
If not, I recommend you create your own thread as you will get more attention ;)
1º - F6 Firmware the PC was more stable. although he randomly restarted himself. And there was no screen or mouse freeze. with XMP disabled.
2º - I upgraded F7a firmware and enabled XMP (3200 MHZ). only that instability of the system with random reboot increased. even giving a problem in boot windows corrupting system files.
3º - I made another update for a stable version of F7 firmware. And I formatted again on another HD with windows 10 x64. with Active XMP. the system continued to reboot ... locking or freezing screens and mouse and audio.
4º - Due to this I upgraded to firmware version F8. And the problems of item 3º continued ...
5º - I did the test with memtest86 did not find any error. and did not restart when tested.
6º - Testing with only 1 module of 8GB, and XMP disabled, I felt more stable the system. already when I use both modules with XMP active or not. the instability has come.
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So I tried rebooting about 10-15 times with the new F8a BIOS, and the boot issue didn't occur.
For me with the new BIOS the problems with booting seems fixed.
I think if your system is unstable, that there is a different problem. (wrong CPU overclock voltage or damaged RAM)
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I have this reboot problem on my Gaming 8 motherboard. :-\
I have updated to latest bios but it did not fix it. :(
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No one have help for this? Have to switcwh off powersupply each time i shut down my PC so it wont start up again automatically. Also reset button does that weird reboot thing that was mentioned in the start of this thread.
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Greetings,
Have you read the entire thread? If so, you need to decide if your BIOS rev is the issue?
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Greetings,
Have you read the entire thread? If so, you need to decide if your BIOS rev is the issue?
Well i havent read whole thread yet but seems that when XMP is on, then PC does that weird reboot thing where it shuts down for couple seconds and then reboots.
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Greetings,
Have you read the entire thread? If so, you need to decide if your BIOS rev is the issue?
Well i havent read whole thread yet but seems that when XMP is on, then PC does that weird reboot thing where it shuts down for couple seconds and then reboots.
I'm already tired! of this instability will change to MSI. because Gigabyte disappointed me!
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Greetings,
Have you read the entire thread? If so, you need to decide if your BIOS rev is the issue?
Well i havent read whole thread yet but seems that when XMP is on, then PC does that weird reboot thing where it shuts down for couple seconds and then reboots.
Right, and >>> updating the BIOS has been found to resolve the issue.
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Greetings,
Have you read the entire thread? If so, you need to decide if your BIOS rev is the issue?
Well i havent read whole thread yet but seems that when XMP is on, then PC does that weird reboot thing where it shuts down for couple seconds and then reboots.
BIOS update resolves the behavior.
I'm already tired! of this instability will change to MSI. because Gigabyte disappointed me!
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Greetings,
Have you read the entire thread? If so, you need to decide if your BIOS rev is the issue?
Well i havent read whole thread yet but seems that when XMP is on, then PC does that weird reboot thing where it shuts down for couple seconds and then reboots.
Right, and >>> updating the BIOS has been found to resolve the issue.
Well i have latest BIOS and i still get the problems if i put on XMP. :(
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Just went back and ready your original post. You have a Gaming 8.
If you have tried with BIOS rev F7 and are using memory from the QVL, I'd open a ticket with support for assistance. The problem was fixed with a BIOS update, but your memory needs to be supported in order for XMP to work properly. You may require assistance from Gigabyte to resolve.
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Greetings,
Have you read the entire thread? If so, you need to decide if your BIOS rev is the issue?
Well i havent read whole thread yet but seems that when XMP is on, then PC does that weird reboot thing where it shuts down for couple seconds and then reboots.
Right, and >>> updating the BIOS has been found to resolve the issue.
Well i have latest BIOS and i still get the problems if i put on XMP. :(
What is the model and model of your memory?
You have a new Firmware update. have you seen? F9a.
https://www.gigabyte.com/Motherboard/GA-Z270X-Gaming-7-rev-10#support-dl
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Greetings,
Have you read the entire thread? If so, you need to decide if your BIOS rev is the issue?
Well i havent read whole thread yet but seems that when XMP is on, then PC does that weird reboot thing where it shuts down for couple seconds and then reboots.
Right, and >>> updating the BIOS has been found to resolve the issue.
Well i have latest BIOS and i still get the problems if i put on XMP. :(
What is the model and model of your memory?
You have a new Firmware update. have you seen? F9a.
https://www.gigabyte.com/Motherboard/GA-Z270X-Gaming-7-rev-10#support-dl
I have Gaming 8 but yeah seems there is a new bios. Thanks! Though only says it fixes one thing and it doesnt say anything about fixing problem with XMP.
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Bios F8 fixed my problem :) :)
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Bios F8 fixed my problem :) :)
Yep PC stays shut down when i shut it down now even when XMP is on. :)
Havent tried restarting from windows yet because it cant be good for hard drives if it still does that quick shutdown and then reboot thing.
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Bios F8 fixed my problem :) :)
Yep PC stays shut down when i shut it down now even when XMP is on. :)
Havent tried restarting from windows yet because it cant be good for hard drives if it still does that quick shutdown and then reboot thing.
Hulkster84,
Glad a newer BIOS worked out for you. Even though you have a Gaming 8, this info will be helpful to others. Nothing worse than having to deal with an issue such as this.
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Bios F8 fixed my problem :) :)
Yep PC stays shut down when i shut it down now even when XMP is on. :)
Havent tried restarting from windows yet because it cant be good for hard drives if it still does that quick shutdown and then reboot thing.
I made the upgrade to the latest version of Firmware ... F9c. date (2018/01/10)
Now what was already bad! it got worse! my God! Is Gigabyte using trainees to try to solve it? because it is what it seems!
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From Page 8...
* GIGABYTE AORUS GA-Z270X-Gaming K7 Gaming Motherboard LGA1151
* Intel 7th Gen Intel Core Desktop Processor i7-7700K
* Thermaltake Hydro 240mm CPU Cooler
* Corsair Vengeance LED 16GB (2x8GB) DDR4 3200 CMU16GX4M2C3200C16R
* GeForce GTX 1070
* Corsair ATX 1000w PSU.
* Win10 PRO 64bits
I made the upgrade to the latest version of Firmware ... F9c. date (2018/01/10)
Now what was already bad! it got worse! my God! Is Gigabyte using trainees to try to solve it? because it is what it seems!
What board do you have? On page 8 you say your have a z270x-Gaming K7 and your profile shows a Gaming 7?
I hope you are using the correct BIOS for the model and revision of your board. Even though your memory is not on the QVL ... Have you tried setting the memory timings 16-18-18-36 and 1.35v manually?
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From Page 8...
* GIGABYTE AORUS GA-Z270X-Gaming K7 Gaming Motherboard LGA1151
* Intel 7th Gen Intel Core Desktop Processor i7-7700K
* Thermaltake Hydro 240mm CPU Cooler
* Corsair Vengeance LED 16GB (2x8GB) DDR4 3200 CMU16GX4M2C3200C16R
* GeForce GTX 1070
* Corsair ATX 1000w PSU.
* Win10 PRO 64bits
I made the upgrade to the latest version of Firmware ... F9c. date (2018/01/10)
Now what was already bad! it got worse! my God! Is Gigabyte using trainees to try to solve it? because it is what it seems!
What board do you have? On page 8 you say your have a z270x-Gaming K7 and your profile shows a Gaming 7?
I hope you are using the correct BIOS for the model and revision of your board. Even though your memory is not on the QVL ... Have you tried setting the memory timings 16-18-18-36 and 1.35v manually?
Sorry, my motherboard is Z270x-Gaming 7.
What I tried was ...
- Update Bios
- Disable XMP
- Use only one memory module (it gets a little more stable, but not ideal)
"*setting the memory timings 16-18-18-36 and 1.35v manually?" (I do not quite understand how to do this.)
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Greetings,
Have you read the entire thread? If so, you need to decide if your BIOS rev is the issue?
Well i havent read whole thread yet but seems that when XMP is on, then PC does that weird reboot thing where it shuts down for couple seconds and then reboots.
Right, and >>> updating the BIOS has been found to resolve the issue.
Well i have latest BIOS and i still get the problems if i put on XMP. :(
What is the model and model of your memory?
You have a new Firmware update. have you seen? F9a.
https://www.gigabyte.com/Motherboard/GA-Z270X-Gaming-7-rev-10#support-dl
You jumped from version 9a to 9e ??
where are the versions 9b, 9c, 9d ??
I'm with version 9c.
of all and worse was this 9c! now restart machine direct !!! with less time to use ....
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Any update on the BIOS fix for this?
All of a sudden today my Z270MX Gaming 5 mobo wouldnt boot because of the XMP profile problem. Odd that I installed an Optane SSD a few weeks ago but only today did my pc fail to boot.
Anyway, any update would be appreciated.