Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: Steltrucci on December 27, 2011, 10:49:50 am
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Hello there. Well lets get to the point. I recently bought a pc. I bought all parts individually and i put em together. The parts are the following. 1)MOBO: Gigabyte 970-D3, 2)CPU: AMD FX6100, 3)RAM: Corsair Vengeance DDR3 8GB (2x4GB), 4)GPU: AMD RADEON HD 6870 SAPPHIRE, 5)Power supply: Corsair Gaming Series GS600 and windows 7 x64bit.
I will refer all issues i faced or facing in order to help you make a guess on the problem. Well when i first put the pieces together the pc couldnt boot. I realized few days later that the MOBO needed BIOS update in order to make the brand new FX6100 cpu to start working. That problem solved. But later on i realized that my memories werent working at the correct fsb speed. That supposed to be 1600 if im not wrong or more. Well they run at 1333 only. I tried to go to BIOS and make some changes. I changed the fsb to 1600, voltages and all other options were set to auto. I tried to boot after that, the pc could not move on with that current setting and in order to move on to windows it automatically was dropping my memories fsb back to 1333. I couldnt figure out what was happening.
I did MEM test on both rams at that point and both were 100% good. No errors no nothing. I was like.. whatta.. Anyways.. I left the issue back for few weeks.. and few days ago i had blue screen errors with the message "MEMORY_MANAGEMENT". I got that screens like 3-4 times in one day. So i tried a mem test again. Just to see if there was anything wrong. Tried both memories at the begining and they both failed with full errors. I tried to run the test again on each memory individually to check if there is only one of em wrong. Well both memories failed the test even individually.I now run my pc with only one of the rams. The one that was less failing on the mem test. At least i dont have blue screens now, while im trying to figure out what is going on with it. I posted on the official Corsair Forums in order to address the issue and they told me that the possibility of two broken rams on a single kit is like astronomical. And also that if both memories failed on the mem test then the problem HAS to be on something else such as voltages or anything. They told me to communicate with the MOBOs manufacturer to see if there is anything wrong. Thats why i m posting here. Well thats it.. Sorry for the wall of text but i m desperate on that issue. Cant find what is going wrong with my memories fsb. Im looking forward for some helpful answers. Cheers.
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Hi there,
sorry to see you are having problems.
Which BIOS version are you running?
Does the PC work OK when you load Optimised Defaults in BIOS?
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Bios is: Brand Award Software International, Inc., Version F8d, Date 11/25/2011
When you say if the pc is working OK when i load defaults in BIOS you meen if my fsb on memories goes up to 1600? To be honest i dont remember if i did that cause a friend of mine, pc tech, used to fix my pc when i needed. So he basically did all the BIOS adjustments, and i was present in some parts of these bios changes.. But ill try to do this in a while. Ill try to re-install the 2nd dimm, and ill try "optimized defaults" in bios to see what happens. Do you think that this will bring the fsb back to 1600 ?
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Loading Optimised Defaults will bring your RAM back down to 1333MHz but don't worry about this at the moment.
What we are looking for is getting the system stable at default settings and then moving forward.
Go into BIOS and load Optimised Defaults. Make the necessary changes for the SATA controller if you are running in AHCI Mode, disable full screen logo (if you want) and make other very basic settings. DO NOT alter any voltages or timings just at the moment.
What we are trying to do here is find out if there is a problem with the RAM modules and/or other hardware before trying to get the right settings for all of the parts.
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I will do as you said.. i ll drop in the 2nd mem dimm and ill get on BIOS and load the Optimized Defaults. Ill log in after that and ill w8 for new instructions! But before i move and also sorry for asking but what exactly is AHCI mode?
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I just talked with my friend, and he told me that we already did the steps you mentioned. We couldnt run at AHCI mode cause we had BSoD. But anyways.. im installin the 2nd dimm right now. And ill re-do the steps you mentioned. Be right back.
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I loaded the Optimised Defaults from the BIOS. Here are some info about the Ram taken right through the speccy. Now whats next ?
Memory slots
Total memory slots 4
Used memory slots 2
Free memory slots 2
Memory
Type DDR3
Size 8192 MBytes
Channels # Dual
CAS# Latency (CL) 9 clocks
RAS# to CAS# Delay (tRCD) 9 clocks
RAS# Precharge (tRP) 9 clocks
Cycle Time (tRAS) 24 clocks
Bank Cycle Time (tRC) 34 clocks
Physical Memory
Memory Usage 18 %
Total Physical 7.98 GB
Available Physical 6.48 GB
Total Virtual 16 GB
Available Virtual 14 GB
SPD
Number Of SPD Modules 2
Slot #1
Slot #2
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(http://i.imgur.com/MdE0j.jpg) Also here is some more info from the cpuz programm.
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Just had a BSoD.......... the message on it was "PAGE_FAULT_IN_NONPAGED_AREA" i think ill remove the 2nd dimm.. any tips?
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The best advice here is to re-run MemTest properly as this kind of warning message usually refers to a RAM issue although the problem can be due to other factors.
If you get any errors at all whilst running MemTest then you probably do have faulty RAM Modules. As you bought them as a kit you would have to return both modules for replacement even if only one proves to be bad.
Of course, the problem may not be with the RAM but with the memory controller which is part of the CPU. Sadly, this is not something a home user can test properly. But, if you can get hold of some different RAM Modules that you know do work OK in a similar system, then this can help narrow things down.
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Yes thats what i was thinking. I will test these two dimms on a friends pc and ill test his memories on my pc to see what happens. I m sure this will answer many questions. One more info is that my friend ordered the same memories as mine. We ordered them together. His corsair vengeance dimms failed from the day one. Both failed mem tests and BSoD were a daily happening for him. So he told me that we might be so unlucky by receiving bad kind of dimms. That sounds really rare and unlucky i know, but who knows.. maybe we were that much bad fortuned on this specific series of dimms. I will try as soon as possible to switch rams with my friend and ill post the results. Although i would like to tell me what is the reason that these dimms couldnt run at 1600 fsb or higher? If i found out that these RAM units are broken or so, could that be the cause of that fsb downgrade? I still dont get why my pc downgrades them to 1333 by force..
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What would be more helpful altogether is to post the STOP code for the BSODs that you are getting. The description doesn't really help a lot. Make a note of the next one and then post it here.
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Hmm ok then. I will install again the second dimm. I know that i ll get a BSOD within few minutes so i will wright down the STOP code and i will post it. Be right back once more..
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Although i would like to tell me what is the reason that these dimms couldnt run at 1600 fsb or higher?
By default, all RAM defaults to the JDEC standard which is 1.5V at 1333MHz and this is done to try and ensure basic stability of PC's. When you buy RAM over this speed you manually have to set the speed in BIOS.
There can be several reasons why, when you manually set the RAM Speed higher than 1333MHz, that they don't work but the most common reasons are: Faulty RAM Modules, insufficient voltage (which is probably why Dark Mantis has asked for the stop code if you can find it), CPU not supporting faster RAM Speeds (especially true with Athlon and some Phenom CPU's) or other hardware/software conflicts.
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I did changed manually the fsb in the BIOS on 1600 but as i said the pc automatically dropped down the fsb to 1333 for no reason. I didnt do any changes at all on voltages or so. Dunno if i had to. All were set to auto. Also i dont have Athlon or Phenom, i do know that AM3 sockets have a problem over 1333 fsb, but i use the FX6100 cpu (AM3+) which is nearly impossible not to support fsb faster than 1333. Anyway.. at the moment i have both dimms plugged on the MOBO and waiting for a BSoD. Normally it should have happen by now, but.. ill keep on waiting. Ill try to give you some info about the STOP code as soon as possible.
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Happy new year! Sorry for the delayed pot. I couldnt get BSoD cause i removed one dimm, i am using only 4GB now. Thats one dimm only on board. When i tried both i didnt get BSOD as i expected, although i got several crashes on the games i use to play. But with no error messages or so. They were just stop working and drop me on the windows Desktop. Anyway, i just got a BSoD with only one dimm on my mobo. That specific dimm works a little bit better than the other one. Crashes less, and it has less failures on the mem test. Anyway, i kept all the infos from the latest BSOD plus the stop code as you asked me. So here is all the info i got few minute ago.
"SYSTEM_SERVICE_EXCEPTION"
STOP: 0x0000003B (0x00000000C0000005, 0xFFFFF88005CADE01, 0xFFFFF880029FEBF0, 0x0000000000000000)
atikmdag.sys - Address FFFFF88005CADE01 base at FFFFF880058FD000, Datestamp 4ebb3c7e
So? what do you think..
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Hi again
we might be looking at the wrong area with your problem as the stop code you have posted would seem to indicate that the issue possibly isn't actually with your hardware but with your drivers. Usually the main culprit is graphics drivers but it can be caused by other things.
Could you post back with a full list of your PC components to help with further troubleshooting for you?
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Hi,
Does this shed any light on the matter.....please see link:
http://msdn.microsoft.com/en-us/library/ff558949(v=VS.85).aspx
Hope this helps
Teknology9
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Well my PC is, CPU: AMD FX-6100 GPU: AMD Radeon HD 6870 Sapphire RAM: 8GB Corsair Vengenace (2x4GB) Power supply: Corsair Gaming series GS600 MOBO: Gigabyte GA-970A-D3 HD: 156GB ExcelStor Technology J8160 ATA operating system: Windows 7 x64bit (plus i did install some drivers for my Monitor -Philips 227EL (1920x1080@60Hz)- , dont know if this has to do with all these problems. Im just saying it so.)
@absic Well maybe yes.. but if something else, is wrong such as drivers, then why my memories fail the mem test? Does the mem test failures connected somehow with any possible driver problem?I mean driver problems can cause my memories fail? Many people said to me that maybe a driver can cause such thing perhaps a gpu one. But how im going to find out that? I have the latest graphic drivers since the gpu card is decent enough.
The wierd thing is that i used to use my pc for like 2 weeks straight when i got it, and i had no problems. All these issues came all of a sudden. So its not like all the problems were happening since the day one. But meanwhile i didnt installed any other drivers at all. The only new things my pc gets often are some windows updates. Nothing more. My gpu drivers mobo etc all were downloaded from the official sites, latest versions.
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I will wright down all the BSODs i had until today just to summarize em. QUOTA_UNDERFLOW, BAD_POOL_HEADER, MEMORY_MANAGEMENT, PAGE_FAULT_IN_NONPAGED_AREA, SYTEM_SERVICE_EXCEPTION. Although, i managed to wright down the stop message only from the latest BSOD.
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Ok i jut got a new BSoD with both memory dimms installed on my mobo (2x4GB). , message : "MEMORY_MANAGEMENT"
STOP code is : 0x0000001A (0x0000000000041790,0xFFFFFA8002209AA0, 0x000000000000FFFF, 0x0000000000000000)
that thing is so annoying...
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Have a read of this:
http://forums.techarena.in/vista-help/700248-2.htm
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@teknology9 Well..let me answer all of your links advices. First, i did uninstalled and re-installed the dimms several times, so i m quite ure its not a matter of wrong memory dimm placement on my mobo. As far as voltages are concerned, i also dont think i have such issue cause all were set to auto. My dimms are combatible with my mobo according to gigabytes info. Also, i did try to run my rams seperately. Both gave me BSoDs. But my final answer is that.. if i only had MEMORY_MANAGEMENT bsods i would be sure that is a RAM issue. But what about all the other BSoD that i got so far? that do not indicate a RAM issue necessarily..
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Well I posted the link/s as the error code was similiar to yours and thought it might help.....help be the operative word.
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it was a helpful link, and im glad that i feel great support in these forums and i really thank you. But still i cant figure out where the problem is. I will try a solution soon, by exchanging my rams with my friends ram dimms. That will answer lotta question of mine. Next step as you said, is to get new RAMs.
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Hi,
I know you are trying to get the issue resolved....and I hope that you do.....but you have to try various possible solutions in order to find the winning one. Unfortunately it is not always straight forward....but I'm sure you will very soon.
Teknology9
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Hi again,
If your RAM is failing MemTest then the obvious thing to do is try different RAM Modules as this is a good as place as any to start troubleshooting. Did you manage to borrow any other RAM Modules as you were hoping to do in your earlier post?
If you can get hold of some different RAM to try and you still have the same problem then I would be looking at the CPU as a possible cause, as the memory controller is part of this and not part of the motherboard.
Another thing that could be causing the problem is the BIOS. Have you tried dropping back to the F6 or F7 version? Sometimes doing this can help especially as the F8d that you are currently running is a BETA version. If you do try this then I would recommend using QFlash and also that you disable the "Keep DMI Data" option on the QFlash homescreen before actually running the update.
The real problem with Windows Stop Codes is they are too generic and don't always pinpoint the exact area that is causing issues. They can give an indication of where to start looking, hence my earlier reply about graphic drivers and possibly other software issues.
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No my friend, i havent tested any other memory modules yet, although ill try it soon enough as it might show up some results. About the cpu, well when i first got my pc if you remember my older posts, i said that my cpu couldnt start at the very beggining. So i sent that cpu back to where it came from. They did tests on it and it was 100% cool. So i guess there shouldnt be any problem with the memory controller, but still im not sure. I dont know what kind of testing my cpu went through. Now about the bios. The reason that my cpu didnt started when i got my pc was becasuse mobo needed bios update in order to run the FX6100. I also sent back my mobo to test it, it was all ok with it, they just updated my bios in order for FX 6100 cpu to run properly (they installed that beta version you mentioned). So dunno if bios latest update is the issue at this point aswell. Do you think if i downgrade it, will the cpu be able to work correctly? Thats the reason i didnt downgraded that yet. At this point i think the best solution is to use different ram modules that ill borrow from a friend. I ll try to do that in the next few days. Im really curious on what i am about to face. Im hoping for the best..
P.S. I just got one more BSOD memory_management, same stop code as before. So i removed (again) the 2nd mem dimm. Its quite obvious that the 2nd dimm is totally crashing. Both on mem test and in my pc overall usage. So im almost sure that the second dimm is probably bad made or so. Im now focusing on the single dimm that i use. It fails a lot less, but it still fails. Ill report back soon when i ll use other modules.
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If I have got your motherboard model correct (the GA-970A-D3) then according to the CPU support list your FX6100 will work with BIOS F6 or above. http://www.gigabyte.com/support-downloads/cpu-support-popup.aspx?pid=3908 You should be able to flash back to either the F6 or F7 and the processor will function OK.
If I were in your position I would flash back to the F7 BIOS, following the steps I mentioned previously. This may show if the problem is BIOS related rather than a fundamental problem with the other hardware.
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Hmm yes this might work indeed. I will first make sure that my dimms arent broken or something by testing them on a friends pc, and if they prove to be ok then ill try to downgrade my BIOS .
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Ok im in my friends house at the moment. We just tried to change the memory dimms between our pc. I first used my dimms on his pc (cpu:AMD Phenom 2 x955, Mobo: Asrock 870 extreme 3, RAM: Corsair Vengeance DDR3 8GB (2x4GB) . Well we early noticed that both my dimms were running on 1600 fsb now and NOT in 1333 as in my pc! So despite the fact that my dimms might be wrong or not, they DID run on 1600 on the other pc. So first of, its obvious that my pc downgrades my memories and timings down to 1333fsb and 4.4.5. 14 timings or something like that for a reason that has nothing to do with a bad series of dimms so maybe its BIOS. Anyway we instantly went for a mem test and boom... Tons of errors again. I remind you, we were running my dimms on my friends pc. So after that we tried my friends memories in my pc. I also remind you that he owns the same type of memories as i do (corsair vengeance 8GB). My pc has downgraded his dimms too. Again on 1333fsb and dropped timings. We tried to upgrade them via BIOS up to 1600. Voltages were 1.5 for the dimms as corsair says. But we didnt change any other option. We just tried to move onto windows. Well this never happened. My pc gave us the same message that i used to recieve with my dimms. Which it shows the downgrade that the pc does. So back to 1333 fsb and less timings. So.. can you figure out what is happening? In conclusion, my dimms did it to run on 1600fsb on my friends pc but they failed the mem test afterwards as well. His dimms, were running on 1333 fsb on my pc so my pc, seems to do some kind of a downgrade. Is it the BIOS after all? And is it recommended for us to perform a bios downgrade now back to f7 as it was suggested before? Is it safe to do that here right now?
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If you do decide to reflash your BIOS make sure that you use QFlash for it and not @BIOS because of safety reasons. Also when on the QFlash homepage untick the Keep DMI Data before continuing. Afterwards don't forget to load Optimised BIOS Defaults and make any other changes that you require.
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Maybe i will try a BIOS flash. But first i need to know one thing. I will change my memories soon. I will get them back to the store that i bought them in order to replace them with new ones. But, i would like to know if the memories were made wrong from the beginning or if my system made them work wrong through the time. I mean that my system drop my dimms fsb and timings. Could that possibly damage my dimms? Cause of timings or voltages? Remember that i had no mem test errors when i first got my RAMs. All these errors came up a little later (bsods, mem test failures etc). Although they never managed to run on 1600 or higher fsb i admit. I just want to make sure that the new dimms wont get damaged if my pc do the same things.
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It is very unlikely that the motherboard had anything to do with any problems that the memory sticks have now. It is possible for an large overvoltage to do damage but I really doubt that was the case. What did you use to test your memory in the first place anyway ?
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Im using Memtest86+ via a usb stick. But if it is not a mobo issue in overall, then why my friends dimms couldnt run on 1600fsb on my pc either? My dimms as well as his dimms, did it to 1600 on his pc. So my pc seems to do that downgrade. But why ? If it is a bios issue, then the bios is related to the MOBO. I have that f8 beta version. So i realize from all that we say that the dimms cant get damaged by my systems actions (downgrade of fsb and timings) so therefore they should have been wrong since the day that i bought them. So ill change em anyway. But still... why my pc cant run the modules on higher fsb ? Even "healthy" modules as my friends rams were..
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I didn't say that it couldn't be a BIOS problem just that it wouldn't have damaged your sticks. It is quite possibly down to a badly written BIOS version. Try a different one and see if that is any better. If you try several and they still make no difference chances are it isn't the BIOS.
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cool. Ok i ll change the dimms for now and i will perform a bios downgrade to check the results. Although i ll have to wait a bit till i get the new memory modules. I will report back with any progress.
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I think that is the best way to go. Look forward to hearing how it pans out.
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Hi again. Unfortunately i dont have good news. Today i got my new RAM dimms (Corsair Vengeance 8gb). I replaced the old Corsair Vengeance which were damaged. I also flashed my BIOS down to F7 as it was suggested in the previews posts. But i still have the same problem as in day one. I still cant run my memories in fsb 1600 or higher. They still run on 1333 fsb no matter what. I went into the BIOS and i tried to manually change the fsb again! I pop it up to 1600. When i did that my bios increased the Voltage on dimms from 1.510 to 1.6. Although i adjusted the voltages back to 1.5 cause i think that that is what these dimms support. I dont wanna risk damaging them by providing them higher voltage. I feel sad. So its not dimms issue or BIOS. What can it be? Seriously i feel so confused and upset. Dunno if its mobo problem, or anything with the cpu mem controller. Any ideas? I think i ve tried everything so far. :-\
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Hi there,
I'm using the 970a-ud3 with a FX-8120 and your problem sounds a bit like the problem i had with running my memory at 1600mhz.
Though i didn't experienced any BSOD i did have a hard time getting my RAM to run at 1600mhz. But i got it working now.
First of all i did not use FSB to raise speed but only the RAM multiplier.
Also put all auto-settings for your RAM on manual (things like voltage/timings etc) and set them to specs for your RAM.
I found out that somehow the auto-settings were wrong so the BIOS did not accept them and turned the RAM back to 1333mhz.
Putting all settings on manual fixed this and i'm running 1600mhz without any issues now.
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I discovered the same phenomenon , i failed misearably to get mine running at 1600 (4x4gb corsair veangence) until I realized that the auto setting for the ram configuration settings ,was overiding the ram multiplier .I set the ram configuration setting to manual, I did not need to adjust anything .
just change from auto to manual .now you can go down to the ram multiplier and set 8x . and all worked fine and stable at 1600 mhz
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Thanx a lot Danova!!! Finally i think the problem solved. As you said, the auto settings for timmings in BIOS were messed up. So i did manually changed them to what they supposed to be, did a fix on voltages and set my freq to 1600 (8x) and my pc started up perfectly. I cant believe it was that simple to fix that. Great info guys! Thank you again!