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Questions about GIGABYTE products => Graphic cards => Topic started by: adamjedgar on January 29, 2012, 11:40:37 am

Title: red screen of death with gtx 570 when running high end games
Post by: adamjedgar on January 29, 2012, 11:40:37 am

gday guys,
i have a gtx570 that i have just installed in a new machine. whenever i run flight simulator x, counterstrike source, or killing floor it crashes on me. If i swap the gtx570 for an old gtx260 card i have the computer doesnt crash anymore. do you have any ideas on my solution?

kind regards
adam
 Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
           Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: GA-990FXA-UD3
               BIOS: Award Modular BIOS v6.00PG
          Processor: AMD FX(tm)-6100 Six-Core Processor              (6 CPUs), ~3.3GHz
             Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
          Page File: 1313MB used, 15030MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode

Display device
Card name: NVIDIA GeForce GTX 570
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 570
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1086&SUBSYS_35131458&REV_A1
     Display Memory: 4064 MB
   Dedicated Memory: 1248 MB
      Shared Memory: 2815 MB
       Current Mode: 1920 x 1200 (32 bit) (59Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: L246WH
         Monitor Id: GSM5657
        Native Mode: 1920 x 1200(p) (59.950Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.7533

Title: Re: red screen of death with gtx 570 when running high end games
Post by: Dark Mantis on January 29, 2012, 02:12:36 pm

Hi

I am afraid that you failed to list the most important device which is the power supply. Can you post the make and model of PSU please ?
All the rest of the hardware would help to to get a general feel of the system.

Title: Re: red screen of death with gtx 570 when running high end games
Post by: adamjedgar on January 29, 2012, 09:06:15 pm

woops! i forgot to do that...

it is a 700watt cooler master product number RS-700-PCAA-E3

cheers
adam

Title: Re: red screen of death with gtx 570 when running high end games
Post by: Dark Mantis on January 30, 2012, 11:01:59 am

Thanks. How old is it ? I am asking as the problem would seem to be a power issue and if the PSU is older or has a lot of other hardware to supply then that could be it.

Title: Re: red screen of death with gtx 570 when running high end games
Post by: adamjedgar on January 30, 2012, 07:12:06 pm

power supply is brand new, as is whole computer. i kept some of the old hardware just in case i had problems and needed something to compare with (eg gtx260 video card)

in terms of other hardware running on powersupply this is what is connected...

dvd,
two lg monitors (main display 24" L246WH and LG 23" E2360)
two graphics cards (main gtx260 and second gtx570)

**gtx 260 is installed in the first pci-express x16, and the gtx260 in the bottom one (leaving one card out doesnt seem to make any difference to my crashing issue...it still plays up with only one card installed)

What i dont understand is why the gtx570 performs so poorly on the furmark stress test??? the gtx260 isnt much better but it is better. i should be getting a lot more than 8 or 9 frames per second average on the gtx570.