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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: onemilimeter on July 19, 2010, 08:58:13 pm

Title: MARVELL SATA3 problem
Post by: onemilimeter on July 19, 2010, 08:58:13 pm
Hi Dark Mantis and onemilimeter

Let's keep this thread clean and discuss there only "electrical sound" issue. As it's not the noise due to it's very silent sound, right?

If you want to ask for anything else (like SATA3) you can do it in the appropriate thread or just send PM (the best way as I read all of them).

As it's just impossible for me to read all posts at the forum.

Hi runn3R...

There are many threads complaining the MARVELL SATA3 problem. Like you said it's just impossible for you to read all posts at the forum. We understand that it's not easy for you as it looks to me that you're the only Gigabyte staff who handles the forum. I spent some time to gather several important threads which describe the MARVELL SATA3 problem as follows:

Thread 1 (http://forum.giga-byte.co.uk/index.php/topic,1617.0.html)
Thread 2 (http://forum.giga-byte.co.uk/index.php/topic,1587.0.html)
Thread 3 (http://forum.giga-byte.co.uk/index.php/topic,2277.0.html)
Thread 4 (http://forum.giga-byte.co.uk/index.php/topic,1866.0.html)

Please throw few comments on those threads to acknowledge us that you've read them and share with us what's the stance of Gigabyte regarding the problem.

I'm sorry to post this "off-topic" here but like many other X58 users I really wish you to know about the MARVELL SATA3 problem and want to know the stance of Gigabyte.

Thanks.
Title: Re: MARVELL SATA3 problem
Post by: runn3R on July 20, 2010, 08:54:56 am
Thanks for drawing my attention to this issue. I will have a look at it.
Title: Re: MARVELL SATA3 problem
Post by: absic on July 20, 2010, 09:32:36 am
SATA 3 issues are not confined to Intel there is also an issue with AMD platform as I have encountered problems with my GA-790XTA-UD4 and the SATA 3 controller.
Title: Re: MARVELL SATA3 problem
Post by: runn3R on July 20, 2010, 09:34:19 am
Topic's location?
Title: Re: MARVELL SATA3 problem
Post by: Pantera1222 on July 22, 2010, 09:48:05 am
Yes the sata 3 doesn't seem like it is running as fast as it should. Maybe this new bios update is fixing this? who knows as there is no changelog.
Title: Re: MARVELL SATA3 problem
Post by: absic on July 22, 2010, 10:31:09 am
Topic's location?

If that question was aimed at me, I'm afraid I haven't bothered posting a new topic about it, but there is a real problem on my GA-790XTA-UD4 and the only way I can get this rig to run properly is to have everything set to Native IDE. The minute I try installing my OS with AHCI enabled on the Marvell SATA3 channel, I get hangs, and crashes. I have now tried 3 BIOS versions F2, F3 and the F4A beta all with the same results.

I have tried with 4 Gig and 8 Gig of RAM, 2 different CPU's and it really doesn't want to play nicely. Of course, it could be the Hard-drives that are the problem, I am using two Western Digital Caviar Black SATA3 640 Gb drives. I have tried both of these individually and together when trying to install RAID without success. I have replaced SATA cables and reconfigured until the cows come home but, I cannot get SATA3 to run unless in Native IDE Mode. In a process of elimination I have also tried swapping out my graphics card. This shouldn't make a difference to how the SATA 3 handles and surprise....... it didn't. AHCI temperamental and glitchy Native IDE mode rock solid.

Title: Re: MARVELL SATA3 problem
Post by: onemilimeter on July 22, 2010, 12:13:36 pm
If that question was aimed at me, I'm afraid I haven't bothered posting a new topic about it, but there is a real problem on my GA-790XTA-UD4 and the only way I can get this rig to run properly is to have everything set to Native IDE. The minute I try installing my OS with AHCI enabled on the Marvell SATA3 channel, I get hangs, and crashes. I have now tried 3 BIOS versions F2, F3 and the F4A beta all with the same results.

I have tried with 4 Gig and 8 Gig of RAM, 2 different CPU's and it really doesn't want to play nicely. Of course, it could be the Hard-drives that are the problem, I am using two Western Digital Caviar Black SATA3 640 Gb drives. I have tried both of these individually and together when trying to install RAID without success. I have replaced SATA cables and reconfigured until the cows come home but, I cannot get SATA3 to run unless in Native IDE Mode. In a process of elimination I have also tried swapping out my graphics card. This shouldn't make a difference to how the SATA 3 handles and surprise....... it didn't. AHCI temperamental and glitchy Native IDE mode rock solid.

I only have a single WD Caviar Black SATA3 (WDCBS3) 640GB HDD. In the past my UD3R (Rev. 1) was loaded with default BIOS F5 setting and thus I believe my system was running in "Native IDE" mode. Do you mean that if the system is set to "AHCI" (e.g. because want to use eSATA), the Marvell SATA3 channel and the WDCBS3 640GB HDD and hence the system will not work properly?
Title: Re: MARVELL SATA3 problem
Post by: absic on July 22, 2010, 12:27:21 pm
Exactly.

IDE fine
AHCI/RAID system unusable

Should state that I am using Windows 7 Ultimate 64 bit.
Title: Re: MARVELL SATA3 problem
Post by: onemilimeter on July 22, 2010, 01:26:31 pm
Exactly.

IDE fine
AHCI/RAID system unusable

Should state that I am using Windows 7 Ultimate 64 bit.

That's something that I hope it won't happen... I'm running Windows XP Pro... One of the reason I got a new system is because my old Gigabyte board does not support AHCI and I was told it's not good for eSATA without the AHCI. I'm going to set it to AHCI soon and if it causes my system crashed (e.g. the WDCBS3 640GB HDD does not work properly), I will shout at Gigabyte everyday...
Title: Re: MARVELL SATA3 problem
Post by: etwolf on July 23, 2010, 03:02:51 am
I wait with bated breath !
The sole reason I chose the GA-X58A-UD7 was "sata 3 4x speed via raid 0"
If sata 3 raid 0 on the  Marvell is never going to be faster than sata 2 raid 0 on the Ich10
then I have truly wasted my money
on both  the board itself and the sata 3 drives I have purchased for my so called "4x speed via raid 0" array.

I PRAY that this is fixable through firmware/bios updates, not a hardware design oversight and also that the rev 1.0 board is supported. 

 ???   
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on July 23, 2010, 11:55:04 am
I wait with bated breath !
The sole reason I chose the GA-X58A-UD7 was "sata 3 4x speed via raid 0"
If sata 3 raid 0 on the  Marvell is never going to be faster than sata 2 raid 0 on the Ich10
then I have truly wasted my money
on both  the board itself and the sata 3 drives I have purchased for my so called "4x speed via raid 0" array.

I PRAY that this is fixable through firmware/bios updates, not a hardware design oversight and also that the rev 1.0 board is supported.  

 ???  

My sentiments exactly. I too bought new drives to RAID0 but ended up moving them to the SATA2 ports because it was faster. I now just use the SATA3 Marvell port for my SSD. I think that it's funny that Gigabyte has known about this for so long and yet done nothing about it. They will say that is not the case but I happen to know it is true. To be fair it is not just Gigabyte certain other manufacturers have similar problems and they utilise the Marvel 9128 chop also. I will be very surprised if this is fixable by a software update, I think it is a hardware fault and everyone is just keeping quiet and hoping it will die a death :-\
Title: Re: MARVELL SATA3 problem
Post by: onemilimeter on July 23, 2010, 12:13:01 pm
My sentiments exactly. I too boght new drives to RAID0 but ended up moving them to the SATA2 ports because it was faster. I now just use the SATA3 Marvell port for my SSD. I think that it's funny that Gigabyte has known about this for so long and yet done nothing about it. They will say that is not the case but I happen to know it is true. To be fair it is not just Gigabyte certain other manufacturers have similar problems and they utilise the Marvel 9128 chop also. I will be very surprised if this is fixable by a software update, I think it is a hardware fault and everyone is just keeping quiet and hoping it will die a death :-\

I wonder if HDDs are connected as RAID0 to a SATA3 PCI-E add-on card will it perform faster than the SATA2 ports?
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on July 23, 2010, 12:15:53 pm
If I remember correctly Pierre has been trying to check this out but without too much success so far.
Title: Re: MARVELL SATA3 problem
Post by: absic on July 23, 2010, 12:18:34 pm
Quote
I think it is a hardware fault and everyone is just keeping quiet and hoping it will die a death
I too am of this opinion, it's a shame but maybe that is the price we are expected to pay for being the first to try these things out.

Remember Microsoft Vista? I beta tested that for well over 24 months,  before they released a proper working version renamed Windows 7. I didn't get any thanks and was still charged full price for this wonderful replacement OS.

Of course, Gigabyte isn't as big as Microsoft so maybe they will be a little more understanding.........  ???
Title: Re: MARVELL SATA3 problem
Post by: onemilimeter on July 23, 2010, 12:19:45 pm
If I remember correctly Pierre has been trying to check this out but without too much success so far.

Probably the addon card used by Pierre using the same MARVELL chip?  ???
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on July 23, 2010, 12:28:09 pm
Quote
Remember Microsoft Vista? I beta tested that for well over 24 months,  before they released a proper working version renamed Windows 7. I didn't get any thanks and was still charged full price for this wonderful replacement OS.

Of course, Gigabyte isn't as big as Microsoft so maybe they will be a little more understanding.........  ???
Zoom! There goes another one(flying pig of course) ;D
Title: Re: MARVELL SATA3 problem
Post by: etwolf on July 28, 2010, 01:01:58 pm
Just keeping this thread current.
 :-\
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 15, 2010, 03:35:52 pm
Quote
Remember Microsoft Vista? I beta tested that for well over 24 months,  before they released a proper working version renamed Windows 7. I didn't get any thanks and was still charged full price for this wonderful replacement OS.

Of course, Gigabyte isn't as big as Microsoft so maybe they will be a little more understanding.........  ???
Zoom! There goes another one(flying pig of course) ;D

Actually I have heard that they now have a whole squadron of them. Maybe it was easier to make flying pigs than fix the SATA3 problem

Title: Re: MARVELL SATA3 problem
Post by: absic on August 15, 2010, 05:24:04 pm
OK I'm really ticked off about this now. I know, I'm running an AMD platform and this is in the Intel section but on my board I have the Marvell 9128 chip so I'm staying here until I get a resolution to this issue.

I got hold of my current motherboard, the GA-790XTA-UD4 primarily because of the SATA3 capabilities. I invested in 2 Western Digital 640Gb SATA 6/Gbs hard-drives so that I could run RAID 0.

I got up early and, feeling experimental I thought I would try and resolve this issue. I reconfigured my PC and have just spent over 8 hours trying to get a RAID 0 Array to run on the SATA3 Marvell Chip without success.

I have now tried in IDE Mode.
I managed to install the OS in only 9 Minutes 30 secs.
The PC decided to hang on 2nd start-up.
Rebooted, everything seemed fine installed Mobo drivers, Rebooted, OK.
Installed Graphic Card drivers, rebooted NO RAID Array found in BIOS. Shutdown completely, left 45 seconds rebooted OK.
Installed Sound Card Drivers, Reboot OK.
Checked Windows Experience Index found Hard-drive rating to still be 5.9.
Downloaded and Installed Crystal Disk Mark to test read/write speeds. System locked up after 1 read pass.
Reboot, RAID Array missing in BIOS.
Shutdown, leave for 45 seconds, restart, RAID Array back.
Tried to re-run Crystal Disk again only for the system to lose the RAID Array again and freeze up.
Went thorugh the process of shutting down & Re-starting, got back into Windows after 3rd attempt, opened Google Web browser, system locked up.
Rebooted, RAID Array missing in BIOS.

Tried re-installing OS in AHCI mode. Same problems as for IDE Mode

Disabled all the other SATA ports on my Motherboard. Tried again same situation in both IDE and AHCI Modes

Loaded Optimized Defaults in BIOS, in case it didn't like me running my RAM at 1600 Mhz. Repeated above steps, same thing happened.

I tried setting the SATA3 Firmware Selection to On-Chip and AUTO both gave the same results.

GAVE UP TRYING TO GET IT TO WORK AT THIS POINT! And yes, I did install the correct Marvell SATA drivers as needed.

Now, I do not consider myself a newbie, although I'll admit, I do not have a lot of experience with RAID. I have been logical and practical in my approach to getting the Marvell SATA3 controller, set-up as RAID 0, in my system to work and have been unable to do so. I do not think that I am at fault, unless anyone can tell me otherwise, so I have to conclude that there is a problem with the Marvell Chip when it comes to RAID.

In IDE Mode and running the two Hard-drives there are no problems and the system is stable.

Would someone from Gigabyte like to please tell me where I am going wrong or, better still, would you like to come and configure my system for me and make it work properly in RAID 0 on the Marvell SATA 3 Chip?

Current System Specs:
Chassis: NZXT Tempest Evo
Mobo: GA-790XTA-UD4 (BIOS F4a Beta)
CPU: AMD Phenom II x6 1090T BE 125W
Cooler: Noctua NH-D14 Air cooler
RAM: Corsair Dominator 2 x CMD4GX3M2B1600C8 (8 Gig)
GPU: Sapphire Radeon ATI 4850x2 (1 Gig)
Monitors: 1 x LG L1715S & 2 x LG L194WT
Sound Card: M-Audio Delta 1010
HDD's: 2 X WD 640 Gig Caviar Black SATA3, 2 x Hitachi Deskstar 1TB, 1 x Seagate 1TB, 1 x Hitachi 500 Gig
DVD/CD: Liteon
Graphics Tablet: Wacom PTZ3
Keyboard: Microsoft Digital Media Pro
OS: Windows 7 Ultimate 64 bit (Retail)
Title: Re: MARVELL SATA3 problem
Post by: onemilimeter on August 15, 2010, 05:36:41 pm
Did Tomshardware or other popular reviewers report the problem? Or, they're paid to keep quiet too???
Title: Re: MARVELL SATA3 problem
Post by: absic on August 15, 2010, 05:48:09 pm
The trouble with the popular reviewers is that they don't live in the real world. They get their kit from the manufacturer's and of course they don't want to be too critical in case the supplies dry up.

If I were in a lab, with plenty of resources I could probably figure out a solution but I'm not fortunate enough to be in that position. In all other respects, my mobo is solid and I don't know if this warrants an RMA or, if I am really stupid and just can't set it up properly.

If there is a problem with the Marvell 9128 Chip, Gigabyte should be honest and tell us, offer to replace our boards and put it down to experience. (Take a look at Toyota for what to do if you get it wrong!)

If they believe it is a relatively isolated problem with the odd Marvell 9128 Chip, here or there, tell us that, so we can RMA our boards and get what we paid for rather than leaving us in limbo.
Title: Re: MARVELL SATA3 problem
Post by: onemilimeter on August 15, 2010, 05:58:16 pm
Has anyone have the emails of Gigabyte's top guns?

I've never tried the MARVELL SATA3 and RAID-0 (but I'm sure I will be using them in future) but if this problem is real (which I believe it's real because there are few similar reports) then it's a very serious problem. If it's not called "cheating", what else we can call it... Look at this advertisement:

(http://www.upload3r.com/serve/150810/1281891474.png)

Many people bought the board because of the "333". It's advertised by Gigabyte, so Gigabyte should take the responsibility although the main culprit is the Marvell 9128 chip (Marvell Chip 88SE9128). I remember someone said before that the speed of RAID-0 using the Marvell SATA3 controller is in fact slower than that using SATA2 (ICH10 controller). May be Gigabyte should correct the advertisement to be as follow:

(http://www.upload3r.com/serve/150810/1281892036.png)
Title: Re: MARVELL SATA3 problem
Post by: F5BJR on August 15, 2010, 05:59:26 pm
*

Marvell Chip 88SE9128 is very good with my HighPoint RR622 card but limited to 500 mo/s because use PCI-e X1 !!

Marvell Chip 88SE9128  is very good with my HighPoint RR640 card but limited to 2Go/s because use PCI-e X4 !!

With HighPoint cards i have absolutely no problems  

*

Problem is not with GigaBYte hardware but with the firmware build by Marvell

I have 2 * IOISATA add-on cards with the same chip / firmware and exactly the same limitations / problems

http://www.ioisata.com/products/Host-Adapter/S3-PCIE1XG201.htm

Pierre
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 15, 2010, 06:02:33 pm
I would have to agree with your findings absic as when I first set up my board I too bought a pair of Western Digital Black SATA3 hard drives to use  on the Marvell SATA3 ports I got the RAID0 to work but as I had a SSD I was booting from that. I didn't try and load my OS onto the RAID device. It seemed to work ok for data only but to be fair I didn't use the drive that much.

I am just formatting them again to RAID0 and will see how I get on. At the moment I have them on the Intel ICH10 controller which is only SATA2 but I will try swapping them over to the Marvell SATA3 tomorrow and install the OS on them. I will report back when I have news.

Quote
Problem is not with GigaBYte hardware but with the firmware build by Marvell

Pierre if the problem is with the firmware of the Marvell chip why can't they just update it? They have had long enough and the problem has been known about.

Title: Re: MARVELL SATA3 problem
Post by: F5BJR on August 16, 2010, 01:10:49 pm
*
May be a story of big money or license  ?

Maybe HighPoint bought another type of license and development kits to make their own firmware
that are neither GIGABYTE / ASUS / MSI / IOISATA / ASROCK ...

*

I have read the short form documentation for Marvell chip 88SE91xx series :

** RAID 5/10 is also available as an option when the 88SE91xx is connected with a SATA port multiplier **

I can mount RAID 5 / 10 with the RR622 / RR640 HighPoint cards with my 2 * ports multiplier enclosures ( 4 * disks in each)  
I can also use with 2 * ports multipliers ( RR622 ) or 4 with RR640 and not only one with Marvell firmware
Why not with Marvell firmware ?
So it is not my boxes that are not compatible

http://www.marvell.com/products/storage/storage_system_solutions/sata_controllers_pc_consumer/6_gbs_sata_raid_controller_88se91xx_product_brief.pdf

Question is why , who is the liar ?

Pierre

*********************************************************************************************************************************

* I have also an old problem ( > 1 year ) with another Marvell chip but 88SE6145
( Asus Motherboard P5E-WS-PRO and also with this chipset in an add-on card IOISATA  )

* time out with RAID mounted disks

not solved at this time !!

I have contacted ASUS , IOISATA , i have finnaly receive in April a new firmware and always the same time out problem
Problem exist also with this chip / firmware  and INTEL motherboard D975XBX2






Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 17, 2010, 11:09:18 am
Data Throughput Tests

To start with I must explain my testing procedure. I first tried just a data throughput of the different controllers with the drives in my computer. I would like to make clear that this is as near real world tests as is possible. The usual programs were running in the background and I haven’t made any changes or run any cleaning programs etc prior to the tests.  I have even added some data to the RAID0 drive array as it was newly formatted.

The testing was carried out with the help of Crystal Diskmark 3.0

The first series of tests were just as I normally run my computer, booting from the Corsair Performance SSD drive attached to the Marvell SATA3 port and with a SATA2 data drive for storage and a pair of the Western Digital Black SATA3 cache 640 GB drives that are configured as RAID0 both connected to the SATA2 Intel ports. I am using Windows 7 64bit operating system with 6 GB of RAM.
For the second series of tests I simply swapped the SSD drive to the Intel controller and moved the RAID0 drives to the Marvell controller. Everything else stayed exactly the same.

I want to emphasize that this is just testing throughput, nothing else.
 
(http://a.imageshack.us/img820/2593/page1j.png)





  

(http://a.imageshack.us/img820/2766/page2qd.png)






Booting tests

My next series of tests were to try and install Windows 7 64bit onto the RAID0 array as a boot drive connected to the Marvell controller ports.

I have to admit that I failed miserably! I tried every way that I know of to install the RAID but nothing seemed to work properly. Every time that I tried to run setup for the OS it would either lock up or restart. The RAID array kept disappearing from the install dialogue box and only a reboot would get it back.  These are exactly the same problems that absic ran into when he tried the same thing on his AMD setup.

In conclusion I would have to say that the Marvell chip works quite well with a RAID0 array(data striping) as long as it is only for data transference. If you want to boot from it best of luck! It certainly doesn’t live up to the hype!

In view of these tests I would like to ask Gigabyte to comment on what action they intend to take to rectify this problem
Title: Re: MARVELL SATA3 problem
Post by: absic on August 17, 2010, 12:35:04 pm
Quote
In conclusion I would have to say that the Marvell chip works quite well with a RAID0 array(data striping) as long as it is only for data transference
Maybe for you DM but I had the problem of the RAID array being dropped/lost so I wouldn't trust it to handle or store important data and the User's Manual clearly shows how to install the OS onto a RAID Array using the Marvell Chip, so I believe it should be able to do that. It should also be able to deliver the speeds quoted in the advertising but it is actually slower than my SATA2

I have run my own speed tests using Crystal Disk and I had some different scores to yours. Rather than fill the thread with pictures, if you are interested you can find them here:
http://img84.imageshack.us/i/speed001.jpg/ This image shows the speeds from my C: drive which has the OS installed on to it in IDE mode
http://img830.imageshack.us/i/speed002.jpg/ This image shows the speeds of my D: drive which, I had left empty after my attempts to install the RAID Array.
http://img197.imageshack.us/i/speed003.jpg/ This shows the speed from one of my SATA2 Drives attached to the AMD SB750 Chipset. As you can see this is actually faster than the SATA3

The following three images just give general information regarding the hard-drives tested.
http://img807.imageshack.us/i/info001.jpg/
http://img84.imageshack.us/i/info002.jpg/
http://img843.imageshack.us/i/info003.jpg/

I think a response form Gigabyte would now be appropriate as both Dark Mantis and I have issues with the Marvell 9128 chip on different platforms and we have tried to conduct similar tests which appear to have produced the same results.
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 17, 2010, 01:01:32 pm
Quote
Maybe for you DM but I had the problem of the RAID array being dropped/lost so I wouldn't trust it to handle or store important data and the User's Manual clearly shows how to install the OS onto a RAID Array using the Marvell Chip, so I believe it should be able to do that.

You wouldn't get any argument from me on that score absic. I never mentioned anything about it being reliable.
I tried  following the user manual as well after failing several times to be able to install the OS but without any more success.

Quote
http://img197.imageshack.us/i/speed003.jpg/ This shows the speed from one of my SATA2 Drives attached to the AMD SB750 Chipset. As you can see this is actually faster than the SATA3

That shows a substantial deficit on behalf of the SATA3.
Title: Re: MARVELL SATA3 problem
Post by: onemilimeter on August 17, 2010, 06:21:08 pm
Has anyone relayed the problem to GGTS? What's GGTS response?
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 17, 2010, 06:25:43 pm
I believe that absic has PMed runn3R about it. We shall have to see what, if anything, they decide to do about it. My feeling is they will just try and ignore it and hope it goes away the same as the noise on the motherboards. I think if that is the case they will find that is the last thing that will happen.
Title: Re: MARVELL SATA3 problem
Post by: absic on August 17, 2010, 06:28:21 pm
Has anyone relayed the problem to GGTS? What's GGTS response?

In the early days of this problem, back in March, it was referred to GTS. Check this thread: http://forum.giga-byte.co.uk/index.php/topic,1617.0.html which you, yourself sourced when you started this thread. (check thread 1)
Title: Re: MARVELL SATA3 problem
Post by: onemilimeter on August 18, 2010, 05:25:56 am
Has anyone relayed the problem to GGTS? What's GGTS response?

In the early days of this problem, back in March, it was referred to GTS. Check this thread: http://forum.giga-byte.co.uk/index.php/topic,1617.0.html which you, yourself sourced when you started this thread. (check thread 1)

I'm sorry because I can't remember the details of all the threads. So, GGTS knew the problem FIVE months ago and runn3R (moderator of this forum) who helped to start this thread also knew the problem.
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 18, 2010, 08:38:01 am
No it can be difficult to keep up with all the different threads. Gigabyte is very well aware of the problem and is just hoping it will go away if it ignores it, but I for one am not going to pay £260 for a motherboard that was bought primarilly on the SATA3 performance advertised and just let it drop. If necessary legal action wil be taken. >:(
Title: Re: MARVELL SATA3 problem
Post by: onemilimeter on August 18, 2010, 09:07:19 am
No it can be difficult to keep up with all the different threads. Gigabyte is very wel aware of the problem and is just hoping it will go away if it ignores it, but I for one am not going to pay £260 for a motherboard that was sold primarilly on the SATA3 performance advertised and just let it drop. If necessary legal action wil be taken. >:(

Agree with DM. It looks to me that Gigabyte does not seem to put enough effort to solve the problem. Gigabyte should response fast to the problem because the life span of IT product is not long. Since GGTS and this official Gigabyte forum can not help, probably we should consider alternative options to pressure Gigabyte to look into this problem seriously. Don't forget also another problem - the audible noise issue of UD3R. I wonder if news agency is interested in the problem because if a product does not deliver what it's advertised then from the consumer point of view this is called "cheating".
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 18, 2010, 09:13:38 am
Quote
It looks to me that Gigabyte does not seem to put enough effort to solve the problem. Gigabyte should response fast to the problem because the life span of IT product is not long.

From their point of view for effort read money >:( That is one of the reasons they think that they can get away with it because of the short lifespan of IT products.
Title: Re: MARVELL SATA3 problem
Post by: F5BJR on August 18, 2010, 01:48:06 pm
*
For your written compliants , i have that adress list

http://www.gigabyte.fr/Company/Companylist.aspx?CompanyWebPageID=138

Pierre
 
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 18, 2010, 01:56:08 pm
Thanks Pierre. Have you had any success with booting from a RAID0 array off the Marvell SATA3 ports?
Title: Re: MARVELL SATA3 problem
Post by: F5BJR on August 18, 2010, 02:24:59 pm
*

I have tested last day RAID0 connected to the 88SE9128 with SATA2 disks Hitachi HFT721010SLA360 with WINdows 7

No problem , i can boot

*

I have not tested with SATA3 SSD and SATA3 mechanical disks because i have not

*

My official complaint is only for not RAID5 possibility with external port multiplier enclosure

** RAID 5/10 is also available as an option when the 88SE91xx is connected with a SATA port multiplier **

*

Pierre

   
Title: Re: MARVELL SATA3 problem
Post by: absic on August 18, 2010, 02:31:42 pm
I have tested last day RAID0 connected to the 88SE9128 with SATA2 disks Hitachi HFT721010SLA360 with WINdows 7 No problem , i can boot
   

Well it's nice to know that you can get it to work with SATA2 HDD's but doesn't that kind of defeat the point of the SATA3 Controller?
Title: Re: MARVELL SATA3 problem
Post by: F5BJR on August 18, 2010, 02:44:33 pm
*
Marvell 88SE9128 is the sata3 controller --> no problem

for me i have updated separate SPI flash eeprom with last firmware version 1019

Pierre

* for GA-790XTA-UD4  the chip controller is not Marvell 88SE9128 ( GA-X58A-UD5 )  but AMD SB700



Title: Re: MARVELL SATA3 problem
Post by: absic on August 18, 2010, 02:58:37 pm
Sorry Pierre, I think something got lost in translation.

I know you are using the SATA3 ports but you are using SATA2 HDD's

Surely we should be able to use our SATA3 HDD's without any issue on the  SATA3 ports and gain better performance than if we use SATA2 HDD's on them.

In the User's Manual for my Motherboard (GA790XTA-UD4 Rev1.0 http://www.gigabyte.com/products/product-page.aspx?pid=3263&dl=1#dl ) it clearly states:
MARVELL 9128 CHIP:
- 2 X SATA 6Gb/s connectors (GSATA3_6, GSATA3_7) supporting upto 2 SATA 6Gb/s devices
- Support for SATA RAID 0 and RAID 1

 The block diagram shows it as passing through the AMD 790X Northbridge chip
Title: Re: MARVELL SATA3 problem
Post by: F5BJR on August 18, 2010, 03:21:33 pm
*
-->   SATA3 ports and gain better performance than if we use SATA2 HDD's on them.
*
no , because the mechanical / electric SATA3 disk performance is similar to SATA2 disk !!

exemple :

WD Caviar Black --> SATA 6 Gb/s --> WD1002FAEX --> 126 Mb/s

WD Caviar Black --> SATA 3 Gb/s --> WD2001FASS --> 138 MB/s

http://www.wdc.com/wdproducts/library/SpecSheet/ENG/2879-701276.pdf

* for SSD disks that is different ( no mechanical )

Pierre

* for Raid5 / 10 sure the mode is not in the motherboard documentation
   but the 88SE9128 can find my enclosure with the 4 * disks and i request that the firmware is brought into conformity
   with the Marvell documentation !!




 
Title: Re: MARVELL SATA3 problem
Post by: absic on August 18, 2010, 03:37:44 pm
OK Pierre,

thanks for the information and the link, however I am trying to use two Western Digital 640 Gig SATA 6GB/s HDD's. From the link that you provided I should see about the same if not a slightly better transfer performance as if I use two Western Digital 640 Gig SATA 3Gb/s HDD's. and I can accept that.

The problem that I am facing is that I cannot actually get my system to run on the SATA3 ports in RAID 0.

Are you saying that this is due to the 6Gb/s HDD's that I am using?
Title: Re: MARVELL SATA3 problem
Post by: F5BJR on August 18, 2010, 03:53:58 pm
*
for your Western Digital Caviar Black SATA3 640 Gb

have you exact reference because many new disks use ' ALIGN option ?

that is a possible problem

solution for WD disks :

1 - use WD Align program for format before install OS

2 - close with a jumper pin 7 & 8

Pierre
Title: Re: MARVELL SATA3 problem
Post by: absic on August 18, 2010, 03:57:14 pm
Hi Pierre,
Quote
or your Western Digital Caviar Black SATA3 640 Gb
have you exact reference because many new disks use ' ALIGN option ?
that is a possible problem
solution for WD disks :
I wasn't aware of that little detail!

If you want info of my WD hard drives check out these images: http://img807.imageshack.us/i/info001.jpg/ & http://img84.imageshack.us/i/info002.jpg/ that should give you what you need.
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 18, 2010, 04:17:32 pm
No absic I was not aware of this either. Will have to do some research. ???
Title: Re: MARVELL SATA3 problem
Post by: F5BJR on August 18, 2010, 04:32:09 pm
*
for your disks not exist Advanced Format Technology ...

Pierre
Title: Re: MARVELL SATA3 problem
Post by: absic on August 18, 2010, 04:44:53 pm
So, now I'm not sure where that leaves me.  ???

Is the problem my choice of Hard Drive? 

Shouldn't I run SATA 6Gb/s HDD's on the SATA3 Channels?

Will RAID 0 on the Marvell 9128 Chip, only work with SATA2 HDD's or SSD's?



Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 18, 2010, 04:51:51 pm
I have sent a direct question to Western Digital regarding this problem and will post the answer when I get it. However doing some digging on the WD site and I came across this which I thought might be relevant.

Quote
Western Digital manufactures desktop edition hard drives and RAID Edition hard drives. Each type of hard drive is designed to work specifically as a stand-alone drive, or in a multi-drive RAID environment.

If you install and use a desktop edition hard drive connected to a RAID controller, the drive may not work correctly. This is caused by the normal error recovery procedure that a desktop edition hard drive uses.

Note: There are a few cases where the manufacturer of the RAID controller have designed their drives to work with specific model Desktop drives. If this is the case you would need to contact the manufacturer of that enclosure for any support on that drive while it is used in a RAID environment.

When an error is found on a desktop edition hard drive, the drive will enter into a deep recovery cycle to attempt to repair the error, recover the data from the problematic area, and then reallocate a dedicated area to replace the problematic area. This process can take up to 2 minutes depending on the severity of the issue. Most RAID controllers allow a very short amount of time for a hard drive to recover from an error. If a hard drive takes too long to complete this process, the drive will be dropped from the RAID array. Most RAID controllers allow from 7 to 15 seconds for error recovery before dropping a hard drive from an array. Western Digital does not recommend installing desktop edition hard drives in an enterprise environment (on a RAID controller).

Western Digital RAID edition hard drives have a feature called TLER (Time Limited Error Recovery) which stops the hard drive from entering into a deep recovery cycle. The hard drive will only spend 7 seconds to attempt to recover. This means that the hard drive will not be dropped from a RAID array. While TLER is designed for RAID environments, a drive with TLER enabled will work with no performance decrease when used in non-RAID environments.

So possibly the problem lies with our choice of drive to use as RAID. Once again if this is the case then it is well covered up by the manufacturer in the small print ::)
Title: Re: MARVELL SATA3 problem
Post by: absic on August 18, 2010, 05:12:45 pm
 
Quote
WD Caviar Black drives combine a high performance electronics architecture with a rock solid mechanical architecture to deliver the perfect storage solution for your fully-loaded PC or maxed out gaming machine. Cool drive operation, no-touch head technology, leading-edge vibration protection ensure enhanced reliability.
Took this from Scan UK's website it doesn't say that you can use these Drives  for a RAID Array but it doesn't say that you can't! ( http://www.scan.co.uk/Products/640GB-Western-Digital-WD6402AAEX-Caviar-Black-SATA-6Gb-s-7200rpm-64MB-Cache )

I will try setting up RAID 0 again but I will do so with my 2 SATA2 Hitachi drives and see what difference that makes.

Just to throw another spanner in the works, when I purchased my Mobo I was impressed by the following image:  

(http://a.imageshack.us/img808/1350/img0312a.th.jpg) (http://img808.imageshack.us/i/img0312a.jpg/)

Not sure how others see this but I know how I interpret it!

Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 18, 2010, 05:16:52 pm
I would interpret it the same as you or any other individual looking at it. The problem being that what it says and what it lives up to are rather different.  >:(
Title: Re: MARVELL SATA3 problem
Post by: absic on August 18, 2010, 05:20:24 pm
Another interesting thing to note is, that at the time of purchase, the only SATA3 HDD's available were the Western Digital Caviar Black and even today, there is a very limited choice in this area.

If SATA3 will only work properly with SSD's shouldn't this be made clearer?
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 18, 2010, 05:23:52 pm
Yes a very valid point absic. In fact when I looked for my drives they didn't even have the 1Gb model out here. As you say if it only works with SSDs then it is rather pointless because they are not in use in any quantity especially at a size that would make RAID0 a reasonable setup.
Title: Re: MARVELL SATA3 problem
Post by: absic on August 18, 2010, 05:30:31 pm
Just checked at Scan UK for available SATA 6Gb/s HDD's they have only 9 items available. Six standard HDD's and three SSD's.
Here's a link: http://www.scan.co.uk/Shop/Computer-Hardware/All/Hard-Drives-Int/SATA-III

So, in the UK we do seem a bit limited for choice!  :-\ And there is no way I could afford or justify the £490 for a single 256 GB SSD!!  :o
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 18, 2010, 05:51:27 pm
I have just gone through the list that you posted and there isn't a mention of TLER or not being RAID friendly anywhere.
Title: Re: MARVELL SATA3 problem
Post by: onemilimeter on August 18, 2010, 06:12:24 pm
Just to throw another spanner in the works, when I purchased my Mobo I was impressed by the following image:  

(http://a.imageshack.us/img808/1350/img0312a.th.jpg) (http://img808.imageshack.us/i/img0312a.jpg/)

Not sure how others see this but I know how I interpret it!


It should look like my avatar... :)
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 19, 2010, 10:42:37 am
Just checked at Scan UK for available SATA 6Gb/s HDD's they have only 9 items available. Six standard HDD's and three SSD's.
Here's a link: http://www.scan.co.uk/Shop/Computer-Hardware/All/Hard-Drives-Int/SATA-III

So, in the UK we do seem a bit limited for choice!  :-\ And there is no way I could afford or justify the £490 for a single 256 GB SSD!!  :o

Quote
I have just gone through the list that you posted and there isn't a mention of TLER or not being RAID friendly anywhere.

I have just been checking on the Western Digital site to see what drives actually come under the "Enterprise" banner as suitable for RAID and the only one that is for SATA3 as far as performance goes is the 600Gb Velociraptor. So it would appear that once again we have been shafted by the corporate clowns who hide this information away. >:(
Title: Re: MARVELL SATA3 problem
Post by: absic on August 19, 2010, 12:08:22 pm
Gigabyte 1 : Western Digital 0

OK I am big enough to admit it when I get things wrong and with help from other members of the forum I think I now have a better understanding of the situation and the major problems with the Marvell 9128 SATA3 interface. DON'T use SATA3 6GB/s HDD's use SATA2 3GB/s HDD's instead.

This morning I once again reconfigured my PC but, instead of trying to use the Western Digital 640 GB SATA3 6GB/s HDD's (thanks for the heads up on that one Pierre!) I utilised my two Hitachi Deskstar 1TB SATA2 3GB/s HDD's. I set-up the Marvell 9128 for a RAID 0 Array and am currently testing the system for stability. So far everything seems to be working well.

Now, I am a realist and I don't for one minute expect to obtain the 4X speed improvement with RAID 0 using mechanical HDD's but, as you can see from the following picture, I have managed to improve the Read/Write speeds considerably.
(http://a.imageshack.us/img808/3874/speed004.th.jpg) (http://img808.imageshack.us/i/speed004.jpg/)
Previously I had only been able to get my SATA3 6GB/s HDD to run in IDE mode on the Marvell 9128 Chip with the following result:
(http://a.imageshack.us/img84/9799/speed001.th.jpg) (http://img84.imageshack.us/i/speed001.jpg/)

This actually improves the throughput by about 2X and personally I feel this is acceptable. The one downside of this is that the only way I have been able to get Disk information from the Marvell Array is to use the Marvell Raid Utility, no biggie really and that's one of the things it is there for.

Connecting the Western Digital SATA3 6GB/s HDD's to the SATA2 ports on my motherboard actually sees them gain in Read/Write capabilities as well, only about 20MB/s but it is still better than on the SATA3 ports!
(http://a.imageshack.us/img695/3207/speed005.th.jpg) (http://img695.imageshack.us/i/speed005.jpg/)

Therefore, I have to conclude that the problem isn't with the Marvell 9128 Chip but with some of the popular SATA3 6GB/s HDD's that are widely available from Western Digital. If any company is to blame I think we should really be looking there not at Gigabyte.

The big issue here is once again with the way things are being advertised. As consumers we expect great things when we see numbers such as "SATA3 6GB/s Twice the Speed of SATA2 3GB/s" being bandied about or "4X speed improvement over RAID 0 on SATA2". I believe that these speeds are achievable but only if you invest in expensive SSD's and this is the problem. In the race to sell products, manufacturers neglect to paint the whole picture and we are led to believe in things by intimation rather than by fact. The old caveat "Buyer beware" springs to mind. I don't think that I am particularly stupid and, before investing in my current PC, I spent a lot of time researching yet I fell for the hype too. I honestly thought that putting SATA3 6GB/s HDD's onto the SATA3 ports, would result in an overall system improvement....wrong!

By setting up a RAID 0 array on the Marvell 9128 Chip using SATA2 HDD's I have managed to get approximately 2X faster speeds and the system, so far, seems to be a very happy bunny. When I can afford to invest in a couple of SSD's I will be looking for 4X speed but until then and with the limitations of Mechanical Hard drives, I will live with the 2X speed that I have now got.

Title: Re: MARVELL SATA3 problem
Post by: onemilimeter on August 19, 2010, 12:19:44 pm
By setting up a RAID 0 array on the Marvell 9128 Chip using SATA2 HDD's I have managed to get approximately 2X faster speeds and the system, so far, seems to be a very happy bunny. When I can afford to invest in a couple of SSD's I will be looking for 4X speed but until then and with the limitations of Mechanical Hard drives, I will live with the 2X speed that I have now got.

I think this may be a good opportunity for Gigabyte to prove the capability of their board. Most of the customer may not have enough to buy several SSDs but I think Gigabyte has the budget to do so. Why doesn't Gigabyte perform some tests using SSDs and show us that the advertised 4x is true or is close to truth?
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 19, 2010, 12:22:09 pm
I am afraid that I would have to agree and the fact that Gigabyte did indeed mislead by advertising 4x the speed of SATA2 by using RAID0 SATA3 which is NOT realistic at all is not wholly the issue. It more boils down to being badly sold the Western Digital SATA3 hard drives which are not really suitable for RAID! Although they don't make this fact well publicised.  >:( >:( >:(

Quote
I honestly thought that putting SATA3 6GB/s HDD's onto the SATA3 ports, would result in an overall system improvement....wrong!
I would like to say regarding this quote from absic that if there is no improvement by using SATA3 drives or ports what is the point of having them?
Title: Re: MARVELL SATA3 problem
Post by: absic on August 19, 2010, 12:22:29 pm
By setting up a RAID 0 array on the Marvell 9128 Chip using SATA2 HDD's I have managed to get approximately 2X faster speeds and the system, so far, seems to be a very happy bunny. When I can afford to invest in a couple of SSD's I will be looking for 4X speed but until then and with the limitations of Mechanical Hard drives, I will live with the 2X speed that I have now got.

I think this may be a good opportunity for Gigabyte to prove the capability of their board. Most of the customer may not have enough to buy several SSDs but I think Gigabyte has the budget to do so. Why doesn't Gigabyte perform some tests using SSDs and show us that the advertised 4x is true or is close to truth?

If Gigabyte would like to send me a couple of SSD's I would willingly carry out the tests for them!  :P


I am afraid that I would have to agree and the fact that Gigabyte did indeed mislead by advertising 4x the speed of SATA2 by using RAID0 SATA3 which is NOT realistic at all is not wholly the issue. It more boils down to being badly sold the Western Digital SATA3 hard drives which are not really suitable for RAID! Although they don't make this fact well publicised.  >:( >:( >:(

That's the real problem!

As I stated:
Quote
The big issue here is once again with the way things are being advertised. ....and the old caveat "Buyer beware" springs to mind.
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 19, 2010, 12:30:08 pm
Quite right!

Quote
I honestly thought that putting SATA3 6GB/s HDD's onto the SATA3 ports, would result in an overall system improvement....wrong!

I would like to say regarding this quote from absic that if there is no improvement by using SATA3 drives or ports what is the point of having them?
Title: Re: MARVELL SATA3 problem
Post by: onemilimeter on August 19, 2010, 12:31:53 pm
If Gigabyte would like to send me a couple of SSD's I would willingly carry out the tests for them!  :P

Gigabyte UK can buy several SSDs and do the test and publish the results but it will be more convincing if the results are published at this forum by third-parties. If the cost of SSDs is too high to give them free then Gigabyte may consider to lend them to absic1 and Dark Mantis to do the test. In my opinion, Gigabyte will not loose anything. This is a golden opportunity for Gigabyte to clear this "4x" doubt. You may write to runn3R your proposal (as I did in the past) and I believe runn3R will give a serious thought about it.
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 19, 2010, 12:36:40 pm
I am sure that absic and I would both be more than happy to do the testing for Gigabyte and relay the results to this forum. So if you're reading this runn3R here's your chance.
Title: Re: MARVELL SATA3 problem
Post by: absic on August 19, 2010, 12:39:31 pm
Quite right!

Quote
I honestly thought that putting SATA3 6GB/s HDD's onto the SATA3 ports, would result in an overall system improvement....wrong!
I would like to say regarding this quote from absic that if there is no improvement by using SATA3 drives or ports what is the point of having them?

To be honest DM I don't think there is any point in using Mechanical SATA3 6GB/s HDD's at the moment. :-\
Once again we are beta testing for the manufacturers and spending our hard earned cash for the pleasure of doing so!  >:(

I am sure that absic and I would both be more than happy to do the testing for Gigabyte and relay the results to this forum. So if you're reading this runn3R here's your chance.

Yes, I'm up for it!
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 19, 2010, 12:41:28 pm
Yes, I am sure you are right again. Just a sad state of affairs when companies can't be honest with their potential customers. ::)
Title: Re: MARVELL SATA3 problem
Post by: absic on August 19, 2010, 12:45:33 pm
It's all a question of semantics.

I don't think Gigabyte are lying about the 4X Speed with RAID 0 on SATA3. Where they fall down is in the fact that they don't make it clear HOW this can be obtained.

The situation with the the Western Digital SATA3 HDD's I will address with them and update you of their (if any) response!
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 19, 2010, 04:11:22 pm
I still have had no reply from them. They say 24 hours but it has gone past that already.
Title: Re: MARVELL SATA3 problem
Post by: absic on August 21, 2010, 07:43:11 am
On a tip off from a friend I went to the Gigabyte site this morning and guess what I discovered. A little change has been made to the blurb about the capabilities of my motherboard that weren't there before! (http://www.gigabyte.com/products/product-page.aspx?pid=3263&dl=1#ov)

It now says:
* SATA3 RAID 0 4x performance is a maximum theoretical value. Actual performance may vary by system configuration.
* SATA3 SSDs are not recommended for use in RAID 0 mode on Marvell SE9128 ports.

In the UK we have a term for this kind of thing it's called: "Closing the stable door after the horse has bolted."

So maybe I was wrong about the SSD drives too or maybe you should only use SATA2 devices on SATA3 controllers. I think this area needs to be addressed pretty quickly and clear guidlines given!

It might also be worth checking the specs for your own Mobo's as they might have been changed too.

It's a sneaky thing to do Gigabyte and I am less than impressed by this back door approach to covering up your mistakes, although I am pleased that you are now making things a little clearer for future customers. I bought my motherboard on the strength of the claims you made initially and you have been less than honest. I think a general apology would be in order to all of us who bought boards on the strength of your initial advertising and the claims it made. It doesn't cost anything , it's good for your soul and as customer's it would help make us feel better about the whole situation.
Title: Re: MARVELL SATA3 problem
Post by: Fatman on August 21, 2010, 08:43:22 am
It is because of this sata 3 marvel issue that has stopped me from buying this board. I have a i7 965 extreme and  a set of corsiar dominator 2000 C8 ram. I just need a board and I can't seem to make up my mind with getting the UD7. I would too so much like an answer to these issues.  >:(
Title: Re: MARVELL SATA3 problem
Post by: F5BJR on August 21, 2010, 11:44:48 am
exacttly the same for my GA-X58A-UD5

http://www.gigabyte.com/products/product-page.aspx?pid=3304#ov

* SATA3 RAID 0 4x performance is a maximum theoretical value. Actual performance may vary by system configuration.
* SATA3 SSDs are not recommended for use in RAID 0 mode on Marvell SE9128 ports.

Pierre

Title: Re: MARVELL SATA3 problem
Post by: absic on August 21, 2010, 12:19:27 pm
It is because of this sata 3 marvel issue that has stopped me from buying this board. I have a i7 965 extreme and  a set of corsiar dominator 2000 C8 ram. I just need a board and I can't seem to make up my mind with getting the UD7. I would too so much like an answer to these issues.  >:(

From the digging I have been doing regarding this subject and from my own experience the issue isn't really with the Marvell chip or any other SATA3 controller. It is the hardware that is currently available to attach to them that are the problem. The issues being faced shouldn't prevent you from buying the UD7 just be aware that you you will have to wait for other hardware to catch up before you can reap the full benefits of your investment.

As an example and from the link to WD provided by F5BJR the WD Caviar Black SATA3 HDD's perform almost exactly the same as their SATA2 counterparts, the only real difference being in the size of cache the have. My Hitachi SATA2 HDD's actually perform better than the Western Digital SATA3 HDD's and, with hindsight I should never have bought the WD Drives, but I fell for the hype. Newer technology, better able to utilise the SATA3 interface will become available but, in the short term, unless you have bottomless pockets and can afford the High Spec SSD's then don't expect miracles.

I have now been running my own rig for nearly 48 hours, with a RAID 0 Array on the Marvell Chip using 2 Hitachi  1TB SATA2 HDD's and the systems is noticeably faster and it  also appears to be rock solid.

Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 21, 2010, 12:36:16 pm
Newer technology, better able to utilise the SATA3 interface will become available but, in the short term, unless you have bottomless pockets and can afford the High Spec SSD's then don't expect miracles.

I would like to comment on what absic has just said. According to the new "writing on the wall" even the new SATA3 SSDs won't work properly in RAID0 with the Marvell 9128 controller as configured on the motherboards. I can see no reason why this should be. If this is the case then how does Gigabyte get the advertised 4x SATA2 throughput?  I can understand the problem with getting the Western Digital Blacks to work in RAID0 as they do not support TLER but that shouldn't affect the SSDs. I wish Gigabyte would comment on this officially and clear it up.
Title: Re: MARVELL SATA3 problem
Post by: onemilimeter on August 21, 2010, 02:07:53 pm
The same with UD3R (Rev. 1.0)

http://www.gigabyte.com/products/product-page.aspx?pid=3305#ov
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 23, 2010, 09:53:43 am
Well I finally started to get some sense out of Western Digital although it is a bit like extracting teeth. After much "playing for time" I got an email requesting:

- Try to connect the drive to a different mother board
- Try different Sata cable
- Ask the manufacture of your mother board if the Marvell 9128 SATA3 6Gbs controller is compatible with this drive (Caviar Black model number: WD6402AAEX-00Z3A0).

So now it would appear that we not only need CPU and Memory QVLs now we also need a hard drive QVL ::) If we add to that the PSUs it would look like it is starting to become stupid  >:(

What happened to all the standards ??? ??? ???
Title: Re: MARVELL SATA3 problem
Post by: runn3R on August 23, 2010, 10:08:26 am
On a tip off from a friend I went to the Gigabyte site this morning and guess what I discovered. A little change has been made to the blurb about the capabilities of my motherboard that weren't there before! (http://www.gigabyte.com/products/product-page.aspx?pid=3263&dl=1#ov)

It now says:
* SATA3 RAID 0 4x performance is a maximum theoretical value. Actual performance may vary by system configuration.
* SATA3 SSDs are not recommended for use in RAID 0 mode on Marvell SE9128 ports.
(...)

Hi

FYI, the same change has been made to all Marvell SATA 3 MB's descriptions and this 333 website too:
http://www.giga-byte.co.uk/microsite/81/data/tech-091020-333.htm

Newer technology, better able to utilise the SATA3 interface will become available but, in the short term, unless you have bottomless pockets and can afford the High Spec SSD's then don't expect miracles.

I would like to comment on what absic has just said. According to the new "writing on the wall" even the new SATA3 SSDs won't work properly in RAID0 with the Marvell 9128 controller as configured on the motherboards. I can see no reason why this should be. If this is the case then how does Gigabyte get the advertised 4x SATA2 throughput?  I can understand the problem with getting the Western Digital Blacks to work in RAID0 as they do not support TLER but that shouldn't affect the SSDs. I wish Gigabyte would comment on this officially and clear it up.

I'll check why SSDs are not recommended for RAID 0 usage on Marvell.
Title: Re: MARVELL SATA3 problem
Post by: runn3R on August 30, 2010, 09:20:41 am
(...) how does Gigabyte get the advertised 4x SATA2 throughput? (...)

Regarding the bandwidth:
Single SATA2 is 3Gb/s
Single SATA3 is 6Gb/s, so it is 2x comparing with single SATA2 (3Gb/s)
SATA3 in RAID 0 mode is 12Gb/s, so it is 4x comparing with SATA2 (3Gb/s)

SATA3 RAID 0 4x and SATA3 2x performance is a maximum theoretical value.

P.S. It is the same like USB 3.0 10x performance (comparing with USB 2.0) which is just a maximum theoretical value calculated from the bandwidth. As you can see here:
http://forum.giga-byte.co.uk/index.php/topic,975.msg12153.html#msg12153
the current real performance ratio is around 3x while copying the files and 5x in burst speed (HD Tach)
Title: Re: MARVELL SATA3 problem
Post by: absic on August 30, 2010, 09:54:34 am
Thanks for the further info runn3R but with which HDD's or SDD's can we get this improvement as Western Digital Caviar Black are obviously not the ones to opt for!  ::)

You also say the SSD's should not be used in a RAID 0 Array on the Marvell chipset. Any update forthcoming on this issue?
Title: Re: MARVELL SATA3 problem
Post by: absic on August 30, 2010, 04:45:07 pm
UPDATE:

Today, I received from Western Digital, what I think is one of the best responses from a hardware manufacturer. They sent me the following e-mail:
Quote
Thank you for your reply.

I have received an answer from my support line.

Could you be so kind to send us test results with HD Tune when you connect them to the sata 3 ports?

- Test 1 Sata 3 drive in sata 3 Connection
- Test 1 Sata 2 Drives in Sata 2 Connection

Please send us a print screen of these results in order to continue investigating the issue for you.

If you have any further questions, please reply to this email and we will be happy to assist you further.

Sincerely,

So, not only do they not know why their Caviar Black SATA3 drives are performing so badly on the Marvell 9128 Chipset but now I have to invest my hard earned cash on different software that I don't have, to do further tests for them!!!  >:(

Not only that but I also have to re-configure my PC which is now running in RAID 0 on the Marvell 9128 SATA3 Ports, quite happily with Hitachi HDD's as well. And another thing they haven't asked me to test the SATA3 drives on the SATA 2 ports where they actually perform better!  ::)

To get to this stage has taken 3 e-mails and 11 days.

Next time you want to complain about Gigabyte's Technical support, maybe you should remember this!!


Rant over.......... for now!!!!  >:( >:( >:(
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on August 30, 2010, 05:04:53 pm
Yes I totally understand your frustration with the answers received from this company. I have been using them for years and always reckoned them as being one of the top manufacturers of storage devices.  As you know I also tried to get a definitive answer from Western Digital regarding this problem and met with much the same response(after the usual inane questions like can I supply the serial numbers so they can look into the problem).
If I wanted to be a tester for WD I would have applied for the job! I don't expect to have to supply all the test data for them to then tell me the answer. It is just not good enough >:( 
To cap it all if you don't reply within 4 days they call it fixed.
Title: Re: MARVELL SATA3 problem
Post by: absic on August 30, 2010, 05:08:35 pm
Well, in the interests of fair play I have suggested they supply the software ($35) then I will do the testing. I await their response to that one!!
Title: Re: MARVELL SATA3 problem
Post by: F5BJR on August 31, 2010, 02:42:15 pm

New firmware 1.0.0.1025 for Marvell 88SE9128

extracted to the new ASUS BIOS with MMTOOL for P7P55D-E-ASUS-1207

http://station-drivers.com/page/asus/asus%20p7p55d-e.htm

Download-Link: http://rapidshare.com/files/416237735/1.0.0.1025.rar

Send this to GigaByte suport !!

Pierre
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on September 01, 2010, 11:20:27 am
Well found Pierre. Is it possible to use this as standalone software or does it have to be incorporated into the BIOS?
Title: Re: MARVELL SATA3 problem
Post by: F5BJR on September 01, 2010, 12:11:20 pm
*
I have found the ASUS firmware version 1.0.0.1025 for 88SE91xx in a new BIOS

For the Gigabyte motherboards the firmware has 2 possibility selectable in BIOS setup :

1 - in BIOS

2 - in a separate eeprom  Macronics MX25L4005

That is not easy because requiert a new BIOS and a Service Pack for the Macronics eeprom

Pierre




Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on September 01, 2010, 12:17:23 pm
Thanks for clearing that up for me Pierre, I had a feeling this was the case. I will pas this on to Gigabyte and hopefully they will make use of it in upcoming BIOS updates.
Title: Re: MARVELL SATA3 problem
Post by: F5BJR on September 02, 2010, 04:54:44 pm
*

GA- X58A-UD5 Bios F6 released ..

http://station-drivers.com/page/gigabyte/ga-x58a-ud5.htm

-Enhance CPU, DDR, PCIex16/x8 compatibility
-USB3.0 chip legacy support
-Enhanced SATA3 RAID mode
Fix SMART Command Fail mit OCZ Sandforce FW 1.11

but not with 88SE9128 version 1.0.0.1025 Marvell firmware !!

Pierre

* some others new BIOS for GigaByte motherboards

http://station-drivers.com/



Title: Re: MARVELL SATA3 problem
Post by: Lsdmeasap on September 06, 2010, 08:14:28 pm
*

GA- X58A-UD5 Bios F6 released ..

http://station-drivers.com/page/gigabyte/ga-x58a-ud5.htm

-Enhance CPU, DDR, PCIex16/x8 compatibility
-USB3.0 chip legacy support
-Enhanced SATA3 RAID mode
Fix SMART Command Fail mit OCZ Sandforce FW 1.11

but not with 88SE9128 version 1.0.0.1025 Marvell firmware !!

Pierre

* some others new BIOS for GigaByte motherboards

http://station-drivers.com/





The new "Enhancement for SATA 3 RAID Mode" isn't anything new, same old firmware from the older beta BIOSes, only in the new BIOS the users have have not already updated their firmware it's set to auto/force update it.   

That firmware in itself isn't very good anyway, the controller still freezes or drops drives (SSD's), nothing Gigabyte will ever be able to do to fix this, it's a Marvell chip issue.   The chips just can't handle the speeds drives are now offering.

Also, all these latest BIOS releases are flawed anyway, so it's suggested you wait to update for them to be corrected.   You can no longer enter the Marvell RAID BIOS, it keeps telling you that you are in IDE mode (No matter if you are in IDE, AHCI, or RAID).   You can build an array from windows using the MRU though, but even after that you still can't enter the Marvell RAID BIOS in the BIOS.   

So huge bug IMO, not an enhancement, and the error you are presented with is actually worded kind of rude too!  They definitely need a better translation for this error, and to correct when users are presented with it.
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on September 06, 2010, 09:02:15 pm
Hi and welcome to the forum. You are a long way from home though. What brings you to this side of the pond?

Quote
That firmware in itself isn't very good anyway, the controller still freezes or drops drives (SSD's), nothing Gigabyte will ever be able to do to fix this, it's a Marvell chip issue.   The chips just can't handle the speeds drives are now offering.

If the Marvell chip is pretty much cr*p then why did Gigabyte decide to put it on the boards anyway? I know there wasn't a lot of choice and I am sure they wanted to rush the product to market as is always the case but to include something that is known to be unsuitable and then extoll it's virtues in the advertising is ludicrus.
Title: Re: MARVELL SATA3 problem
Post by: ExOblivione on September 07, 2010, 03:10:50 am
I am interested in the UD3R board for my upcoming build. One of the main reasons I chose this is because it has SATA III support, something I want for the Intel G3 SSD I am planning to buy (upon release).

I hope to make a RAID 0 array with two of those, but reading the posts here has me worried. Is a solution to the Marvell problems even possible with a software update?

BTW, what about the AnandTech review of SSD SATA III speeds?
http://www.anandtech.com/show/2973/6gbps-sata-performance-amd-890gx-vs-intel-x58-p55/5

It shows the Marvell controller on the GB UD3R board to have great performance. Top in sequential read, and nearly so in others too.
Title: Re: MARVELL SATA3 problem
Post by: Lsdmeasap on September 07, 2010, 05:32:03 am
Hi and welcome to the forum. You are a long way from home though. What brings you to this side of the pond?

Quote
That firmware in itself isn't very good anyway, the controller still freezes or drops drives (SSD's), nothing Gigabyte will ever be able to do to fix this, it's a Marvell chip issue.   The chips just can't handle the speeds drives are now offering.

If the Marvell chip is pretty much cr*p then why did Gigabyte decide to put it on the boards anyway? I know there wasn't a lot of choice and I am sure they wanted to rush the product to market as is always the case but to include something that is known to be unsuitable and then extoll it's virtues in the advertising is ludicrus.


I was following this thread a few weeks back and just remembered to post my thoughts here on the testing I just completed, so hopefully Runn3r can report the RAID BIOS settings issue to GBT HQ.

I believe they used it because it was the only solution, and still is.    I am not sure if they were aware of the issues at the time or not?   Maybe they were and expected a firmware or driver update could fix them, maybe they didn't know at all?

I am interested in the UD3R board for my upcoming build. One of the main reasons I chose this is because it has SATA III support, something I want for the Intel G3 SSD I am planning to buy (upon release).

I hope to make a RAID 0 array with two of those, but reading the posts here has me worried. Is a solution to the Marvell problems even possible with a software update?

BTW, what about the AnandTech review of SSD SATA III speeds?
http://www.anandtech.com/show/2973/6gbps-sata-performance-amd-890gx-vs-intel-x58-p55/5

It shows the Marvell controller on the GB UD3R board to have great performance. Top in sequential read, and nearly so in others too.

The Marvell is ONLY good at Sequential read/writes with a single drive (And it can struggle with that under heavy load), other than that the Intel ICH10R is much better overall.  If you are going to RAID SSD's, the ICH10R will give you the best speeds for everything
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on September 07, 2010, 07:58:02 am

I believe they used it because it was the only solution, and still is.    I am not sure if they were aware of the issues at the time or not?   Maybe they were and expected a firmware or driver update could fix them, maybe they didn't know at all?

I really don't think that is a good enough excuse for rushing a product to market obviously without the proper testing. What are the design team being paid for? Also why has the company been trying to bury it rather than coming clean and confessing their mistake?

Quote
The Marvell is ONLY good at Sequential read/writes with a single drive (And it can struggle with that under heavy load), other than that the Intel ICH10R is much better overall.  If you are going to RAID SSD's, the ICH10R will give you the best speeds for everything

Well that would go along with our results from testing.
Title: Re: MARVELL SATA3 problem
Post by: runn3R on September 07, 2010, 08:31:59 am
(...)
I was following this thread a few weeks back and just remembered to post my thoughts here on the testing I just completed, so hopefully Runn3r can report the RAID BIOS settings issue to GBT HQ.

I believe they used it because it was the only solution, and still is.    I am not sure if they were aware of the issues at the time or not?   Maybe they were and expected a firmware or driver update could fix them, maybe they didn't know at all? (...)

Hi

Welcome to our forum! Could you please provide which SSD model you have tested with? Do you have GA-X58A-UD5? Then I will pass your findings about F6 bios to HQ.
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on September 07, 2010, 11:58:57 am
Hi runn3R, any news yet on the reason why it is advised to not run RAIDed SSDs on the SATA3 ports?  ???
Title: Re: MARVELL SATA3 problem
Post by: Lsdmeasap on September 07, 2010, 12:03:02 pm
(...)
I was following this thread a few weeks back and just remembered to post my thoughts here on the testing I just completed, so hopefully Runn3r can report the RAID BIOS settings issue to GBT HQ.

I believe they used it because it was the only solution, and still is.    I am not sure if they were aware of the issues at the time or not?   Maybe they were and expected a firmware or driver update could fix them, maybe they didn't know at all? (...)

Hi

Welcome to our forum! Could you please provide which SSD model you have tested with? Do you have GA-X58A-UD5? Then I will pass your findings about F6 bios to HQ.

Hi Runn3r, I've been here a bit, just always forget to stop in :)

The only thing I was hoping you could send in a report on is the BIOS setting bug.   I'm using Ud7 and C300's though if you wondered, but that doesn't matter really in regards to  what I hoped you could send in a report about.  I only need the Marvell RAID BIOS settings/false (You are in IDE mode) warnings reported for all the new Final X58 BIOSes, I'd report it to Colin but I think he's been pretty busy the past week or two.  If you test what I mentioned with one of the new X58A final BIOSes you will see what I mean.

I'm sure others will be reporting it soon as well, I've already had UD3R and UD5 users complain about the issue at Tweaktown, so I assume it also affects all the other models as well since they all have noted the same BIOS enhancement added in the final change logs.

The Marvell RAID/SSD issues are well known, no need to report anything in regards to that as everyone is aware of the issues and I don't think there can ever be a fix as it's more of a limitation of the 9128 chip than a flaw in anything on the motherboards, it affects all motherboards from all manufacturers.
Title: Re: MARVELL SATA3 problem
Post by: Lsdmeasap on September 07, 2010, 12:08:56 pm
Hi runn3R, any news yet on the reason why it is advised to not run RAIDed SSDs on the SATA3 ports?  ???

Haha really?  Because it freezes the chip and or and makes it drop a drive or both, or the controller itself fails and drops out of the hardware list.   It may be ok under normal use such as daily browsing, I've only ran benchmarks (Which when you finally do get one to finish without dying, the scores are worse than a single drive on the ICH10R) so not sure how it would act in a normal end user setup - I'd expect it to stutter or freeze at times though when a semi heavy load hits the controller.
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on September 07, 2010, 12:20:54 pm
Hi runn3R, any news yet on the reason why it is advised to not run RAIDed SSDs on the SATA3 ports?  ???

Haha really?  Because it freezes the chip and or and makes it drop a drive or both, or the controller itself fails and drops out of the hardware list.   It may be ok under normal use such as daily browsing, I've only ran benchmarks (Which when you finally do get one to finish without dying, the scores are worse than a single drive on the ICH10R) so not sure how it would act in a normal end user setup - I'd expect it to stutter or freeze at times though when a semi heavy load hits the controller.

Well that is exactly what we have been finding even with SATA3 standard hard drives. Let alone the SSDs. The chip just drops the RAID or disappears altogether. The thing is we were supposed to be getting an official statement of the reason.
Title: Re: MARVELL SATA3 problem
Post by: Lsdmeasap on September 07, 2010, 12:52:13 pm
I suspected it might also happen with mechanical SATA 6GB/s drives as well, but I only have SSD's to test with.

Sounds like the same happens regardless.   There is times when it will act normal in a benchmark, but not often.    Those times it does people post about more, and make others think it's fine.

I believe the reason is happens is the Marvell 9128/9123 chip itself.  I base this on my testing with a Highpoint RocketRAID 640 controller, it has the same chip 9128 x 2.   With the HPT 640 I can cause the same exact things during testing if I do not split the load across both chips (IE One drive per 9128) on the controller, so I believe the issue is the Marvell chip itself can't handle the loads produced by these fast drives.

I doubt an official statement will ever be made, I was surprised to see the website revisions mentioned previously.  The Marvell chip is still the only SATA 6Gb/s solution so it will continue to be used until something better comes along.   

Intel's next chipset should deliver!
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on September 07, 2010, 01:44:09 pm
Thanks for your honest answer. It is something we have had a problem getting this side of the water. The thing is that many people bought this board(chipset) on the advertised SATA3 6gbs throughput and not only that but also invested in drives to match. I feel that we have been led along and now they don't care because they have our money and as you say will bring out another motherboard later which will work.  >:(

It is not only this problem either. The Dual BIOS doesn't work good, lots of boards have a noise problem, etc etc

I really feel that it's time for Gigabyte to come clean and do the right thing for once.
Title: Re: MARVELL SATA3 problem
Post by: Lsdmeasap on September 07, 2010, 02:08:58 pm
Most people purchased it because it was new, or had new tech (SATA 6Gb/s), which always has it's risks.   I would always buy based on technology itself not specs on a box anyway, as I think most people do, and then either do their own testing or look at actual reviewers testing before making a purchase.

DualBIOS works fine 99% of the time, and there is several ways to make it kick in if it does not automatically.   Are you having a problem with a board, I can help you recover it so you wont have to RMA, let me know.

I think the noise problem boils down to 90% PSU, if you have certain PSU you will hear the noise, other PSU's you will not.   I have heard the noise on boards with certain PSU's and then put the PSU I use on the boards and the noise is gone.   I know that is not always the case, nor should it be a solution, but a lot of the people who are bothered with this noise will not switch PSU brands or read ahead into these kind of issues when making purchases.    I've never had the noise issue on ANY of my Gigabyte boards, but I only use one brand of PSU, and not a lot of people like that brand or use it, and the larger part of the PSU's that cause issues are people's favorite brands so you can't ever convince them otherwise.

Sorry, I can't go into this brand vs that brand, I can only generalize what I know without mentioning brands as it wouldn't be fair to anyone to do so.


All new hardware often has issues or quirks, that's why there is always something new being made or changed and or hardware revisions being done, nothing we as consumers can do about that it's just how things are.

Are you a Gigabyte supporter, or do you only have issues with them?   No worries either way, I just asked because I am new here and not sure where you stand, some of your posts sound one way while others sound the opposite - so just asking  ;D

I am a STRONG Gigabyte supporter, in case you are unsure.
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on September 07, 2010, 02:33:23 pm
I know your stance from your posts on Tweaktown. Mine is that I own certain Gigabyte products and try and reach a fair viewpoint on each matter as it arises. I do like Gigabyte on the whole (I just moved over from ASUS where I help on their forum)  but that doesn't mean that I will just accept what they do because it is Gigabyte. runn3R will be the first to tell you that I am a thorn in their side a times but I also stand up for them when I think it is called for.

The DualBIOS saga is something we have noticed recently where the Backup BIOS isn't kicking in to take over in the event of the Main BIOS becoming corrupted by bad flash or whatever. I asked GGTS for an explanation and they replied that it didn't work if the main BIOS was corrupt. So I ask you what is the point of it?

I agree with you on the noise/motherboard/PSU front to a greater extent. I am sure that it is a combination of factors that causes the noise. I do appreciate you not wanting to name brands for obvious reasons.

I am not sure however that we are in agreement over the  
Quote
I would always buy based on technology itself not specs on a box anyway, as I think most people do, and then either do their own testing
as the hardware is generally more expensive over here and most people are not in a position, money wise, to buy to test. They have to rely heavily on the advertising and reviews(which can also be misleading as we all know).
Title: Re: MARVELL SATA3 problem
Post by: absic on September 07, 2010, 02:59:19 pm
Quote
Insert Quote
Most people purchased it because it was new, or had new tech (SATA 6Gb/s), which always has it's risks.   I would always buy based on technology itself not specs on a box anyway, as I think most people do, and then either do their own testing or look at actual reviewers testing before making a purchase
I don't know about anyone else but I do understand the risks of buying into new tech and before buying any product I do a LOT of research. Unfortunately, with SATA3, the initial feedback from the vast majority of sites was actually very positive especially with regard to Gigabyte boards and the Marvell 9128 Chip, so I bought based upon this and also my trust in Gigabyte. The reality hasn't lived up to the promise and I can, to some degree, accept this. The issue I have, however, is in the slow response when problems have been pointed out. I think this is the biggest annoyance and cause for frustration that is being expressed on the forum. Even a direct yes or no question can take ages to be answered.

I too, am a strong Gigabyte supporter but in no way do I feel constrained by this loyalty, to say when I believe something is amiss and Gigabyte have recently shown that they are unable to respond quickly or adequately enough to their customer's complaints or queries. Why this should be I do not know, unless of course they have grown too quickly and do not have the infrastructure in place to deal with the increased demands on their Technical Support Staff. This UK forum only has one "official" Gigabyte employee and, with the best will in the world, he cannot be expected to handle the increased volume of traffic that this site has seen over the past year or be in a position to answer all of the technical issues raised here.
Title: Re: MARVELL SATA3 problem
Post by: Lsdmeasap on September 07, 2010, 03:41:07 pm
I know your stance from your posts on Tweaktown. Mine is that I own certain Gigabyte products and try and reach a fair viewpoint on each matter as it arises. I do like Gigabyte on the whole (I just moved over from ASUS where I help on their forum)  but that doesn't mean that I will just accept what they do because it is Gigabyte. runn3R will be the first to tell you that I am a thorn in their side a times but I also stand up for them when I think it is called for.

The DualBIOS saga is something we have noticed recently where the Backup BIOS isn't kicking in to take over in the event of the Main BIOS becoming corrupted by bad flash or whatever. I asked GGTS for an explanation and they replied that it didn't work if the main BIOS was corrupt. So I ask you what is the point of it?

I agree with you on the noise/motherboard/PSU front to a greater extent. I am sure that it is a combination of factors that causes the noise. I do appreciate you not wanting to name brands for obvious reasons.

I am not sure however that we are in agreement over the  
Quote
I would always buy based on technology itself not specs on a box anyway, as I think most people do, and then either do their own testing
as the hardware is generally more expensive over here and most people are not in a position, money wise, to buy to test. They have to rely on the advertising and reviews(which can also be misleading as we all know).

That can be corrected a few ways, MAIN BIOS Corrupt or not.  I've actually purposely corrupted my MAIN BIOS 10+ times in a row one night trying to flash a special BIOS (Which was bad) that the engineers were trying to convince me that it flashed just fine for them.  They finally gave in several days later and realized I wasn't kidding when they gave the BIOS to JZ and he found the same issue.  I probably flashed the BAD BIOS at least 15 times trying different methods and hardware, just because they assured me it flashed fine for them.  It will recover no problem with a MAIN BIOS corruption, you just have to know the many ways to do that, and Gigabyte probably just did not want to mention them as some may be risky, but they could have at least told you a few ways it can be fixed instead of what you mentioned their reply to be.

The above mentioned BIOS is the only thing I'm bothered with Gigabyte about, not really upset, but just rather sad, and it's not about the bad flash or bad BIOS either, it's the issue that brought it all into light.   I have accepted it and moved on though.  

The problem, and why they gave me the above mentioned BIOS, is QPI Slow mode.    It does not work on ANY Gigabyte X58 board, and has not since day one.   You can select it in some BIOS and it appears to work but once you are in windows x36 QPI  is always used.   I even told them how to correct it and what values to use, but still no luck.   I've had Colin look into getting this fixed, for months, then finally Hicookie, Dinos, and the Motherboard Product Manager as well, and the BIOS engineers just say "sorry no time, or sorry can't fix", when it could easily be fixed!   I could fix it myself if the tools that worked on older p35/p45 and earlier BIOSes would work on X58/P55 but they just don't work so there isn't any way for me to make the needed edits myself.

Sorry to rant  ;D   You can kick in the backup BIOS by shutting down the PSU from the wall, then hold down your case power button in and then turn on the power supply button, a few seconds later the board will start, shut off the power supply then.   Then you can turn on the power supply again and power up the board normally and DualBIOS will kick in.

You can also recover by manually shorting BIOS pins on the MAIN BIOS Chip, 5+6 or 4+7, if you would like further information on how to do that or procedures for each method let me know.  I'd rather not post it into a thread so we don't have everyone jumping to use it as their first solution to a problem.  I normally PM this information to users as a last resort if they cannot recover via power switch method, or another method using CD drive ONLY (NO Hard Drives) connected to SATAII_0 or IDE Master with motherboard driver CD inserted.  

The pin shorts work every time, you just have to do them properly and they both have a certain method to doing them right.

Ya I know what you mean!   I didn't really mean buy to test, I mean most buy just because of new technology or new hardware, regardless of specs on a package.   And we as end users should reply on reviewers and or other end users tests before making a final purchase decision.  I do know what you mean about reviews too, that's why I always look also at end users reports as well which is why I always love to post my results or findings too because I know some people buy based solely on end users thoughts.

Quote
Insert Quote
Most people purchased it because it was new, or had new tech (SATA 6Gb/s), which always has it's risks.   I would always buy based on technology itself not specs on a box anyway, as I think most people do, and then either do their own testing or look at actual reviewers testing before making a purchase
I don't know about anyone else but I do understand the risks of buying into new tech and before buying any product I do a LOT of research. Unfortunately, with SATA3, the initial feedback from the vast majority of sites was actually very positive especially with regard to Gigabyte boards and the Marvell 9128 Chip, so I bought based upon this and also my trust in Gigabyte. The reality hasn't lived up to the promise and I can, to some degree, accept this. The issue I have, however, is in the slow response when problems have been pointed out. I think this is the biggest annoyance and cause for frustration that is being expressed on the forum. Even a direct yes or no question can take ages to be answered.

I too, am a strong Gigabyte supporter but in no way do I feel constrained by this loyalty, to say when I believe something is amiss and Gigabyte have recently shown that they are unable to respond quickly or adequately enough to their customer's complaints or queries. Why this should be I do not know, unless of course they have grown too quickly and do not have the infrastructure in place to deal with the increased demands on their Technical Support Staff. This UK forum only has one "official" Gigabyte employee and, with the best will in the world, he cannot be expected to handle the increased volume of traffic that this site has seen over the past year or be in a position to answer all of the technical issues raised here.

I do know what you mean, but we now know a lot of that must have been with the slower Indilinux drives or just over-exaggeration/excitement at the speeds, not sure?

Brand loyalty when it comes to this issue really doesn't matter, as all the SATA 6Gb/s boards use the same controller, so they all have the same issues and I'm not sure why they do not make a larger public announcement accepting our findings?   I'm proud to see at least Gigabyte has made changes to their websites in regards to this, even it they did so quietly, no one else has yet.

I think the best person we could get to look into this issue would be Adand, but he may not be able to get any answers either and may just end up confirming our thoughts without any solutions.    I do not think this can be solved due to the chip used, maybe it's possible but I doubt it as if it was someone would have already corrected it IE Marvell or X Motherboard manufacturer - I just don't see anything that can be done
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on September 07, 2010, 03:59:26 pm
Hey, no problem, rant all you like! ;)
Quote
You can also recover by manually shorting BIOS pins on the MAIN BIOS Chip, 5+6 or 4+7, if you would like further information on how to do that or procedures for each method let me know.  I'd rather not post it into a thread so we don't have everyone jumping to use it as their first solution to a problem.  I normally PM this information to users as a last resort if they cannot recover via power switch method, or another method using CD drive ONLY (NO Hard Drives) connected to SATAII_0 or IDE Master with motherboard driver CD inserted.  

I was aware of the pin solution even though it can be tricky but thanks for the other re the on/off switch. I will contact you regarding the other methods if that is ok.

I always do plenty of factfinding before making a purchase(sometimes it's out of date by the time I make a decision) but as I said it is finding trustworthy info that can be a problem.

Quote
I think the best person we could get to look into this issue would be Adand, but he may not be able to get any answers either and may just end up confirming our thoughts without any solutions.    I do not think this can be solved due to the chip used, maybe it's possible but I doubt it as if it was someone would have already corrected it IE Marvell or X Motherboard manufacturer - I just don't see anything that can be done

I totally agree and I have been saying for ages that I couldn't see a firmware fix  becoming available. It's a shame but to be realistic it aint gonna happen!
Title: Re: MARVELL SATA3 problem
Post by: onemilimeter on September 17, 2010, 11:01:12 pm
I doubt an official statement will ever be made, I was surprised to see the website revisions mentioned previously.  The Marvell chip is still the only SATA 6Gb/s solution so it will continue to be used until something better comes along.

Most people purchased it because it was new, or had new tech (SATA 6Gb/s), which always has it's risks.   I would always buy based on technology itself not specs on a box anyway, as I think most people do, and then either do their own testing or look at actual reviewers testing before making a purchase.

Not trying to offend but I believe not many can accept this. Whether a technology is new to a user is very subjective. If Gigabyte knows the problem but still tries to convince users the "performance" of the Marvell chip with the "333" advertisement, then it's considered as a cheat.
Title: Re: MARVELL SATA3 problem
Post by: bedrock1977 on November 11, 2010, 06:18:04 pm
Hello all,

I just joined this forum last night after receiving my new Crucial SSD (http://www.crucial.com/store/partspecs.aspx?IMODULE=CTFDDAC064MAG-1G1 (http://www.crucial.com/store/partspecs.aspx?IMODULE=CTFDDAC064MAG-1G1)) drives in hopes to install them in a RAID 0 on my GA-P55A-UD4P motherboard as my manual and box states. I am in the US though and I know this is the UK forum but to be honest I couldn't find a forum for my region and since I've spent about 3 hours reading all the posts here I wanted to see if there was any update to this SATA 3 issue?

When I put both of these in RAID 0 my PC just continuously reboots itself... powers on for 2-3 seconds and then shuts off. I finally got this corrected by letter the machine continually reboot until finally I could get as far as the bios to break the RAID. They work as single drives off the marvel controller but not RAID and to top if off these drives can go up to 355MB/Sec on SATA III but I'm only seeing around 265-275MB/sec on these ports. I have installed the latest firmware for my MB (F14) and still no change. When I get home this afternoon I am going to switch them to the Intel controller as a RAID 0 and see what the HDTune performance is.

Any help is appreciated!

Rick
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on November 11, 2010, 06:44:38 pm
Hi Rick and welcome to the Gigabyte Forum.
The Marvell 9128 chip has been very much of a letdown, not just to Gigabyte but many other manufacturers who incorporated it into their boards. It has never lived up to it's SATA3 status and cannot run a RAID successfully.  Further more it is not advisable to install SSDs on it becaus eit doesn't support TRIM and that is necessary for the continued health of your drive.  You are much better off using the Intel ICH10R southbridge ports  even though they are only rated as SATA2 they actually normally come out faster in the end.
Title: Re: MARVELL SATA3 problem
Post by: bedrock1977 on November 11, 2010, 06:51:46 pm
Thanks DM for the response and the welcome. I was afraid of that and was just cautious as this was my first Gigabyte MB purchase. I've always heard good things about their products but have always bought ASUS in the past and found this board for just under $200 US. For all the features it supposedly had it was a great bargain. :(

Such a shame.
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on November 11, 2010, 07:34:18 pm
It is a shame and trust me you weren't the only one to be caught out. I bought a 256GB SSD and a couple of Western Digital Black SATA3 hard drives to RAID0 on  the Marvell ports before I found it didn't work. The rest of the board is still good though and am very pleased with it. I too used to be an Asus fan until recently and came over to Gigabyte.
Title: Re: MARVELL SATA3 problem
Post by: Lsdmeasap on November 14, 2010, 06:35:16 am
You should be able to create a RAID on the Marvell ports if you want to test yourself, but speeds are terrible and the controller will drop drives from the array.

But you can create one easily, maybe you just needed to update your BIOS first?   I'd  suggest not using those ports for RAID anyway, you can see my full review of controllers and C300 drives here if you want to get a better idea of how things perform on a Gigabyte board.
http://forums.tweaktown.com/storage-devices-methods/41812-crucial-realssd-c300-128gb-single-vs-raid-w-marvell-ich10r-hpt-rr-640-review.html
Title: Re: MARVELL SATA3 problem
Post by: Dark Mantis on November 14, 2010, 10:47:23 am
Agreed ;)
Title: Re: MARVELL SATA3 problem
Post by: bedrock1977 on November 14, 2010, 08:19:31 pm
You should be able to create a RAID on the Marvell ports if you want to test yourself, but speeds are terrible and the controller will drop drives from the array.

But you can create one easily, maybe you just needed to update your BIOS first?   I'd  suggest not using those ports for RAID anyway, you can see my full review of controllers and C300 drives here if you want to get a better idea of how things perform on a Gigabyte board.
http://forums.tweaktown.com/storage-devices-methods/41812-crucial-realssd-c300-128gb-single-vs-raid-w-marvell-ich10r-hpt-rr-640-review.html

Ahh so I'd need to buy an additional PCI-e controller card... hmm they seem pretty pricey so may need to wait a month since I just spent $300.00 US on these two drives. Great review by the way!
Title: Re: MARVELL SATA3 problem
Post by: Lsdmeasap on November 17, 2010, 05:15:33 pm
Thanks, I'm glad you enjoyed the review!

Yes, if you want to RAID the C300 you either need a controller card that can handle them, or use the Intel RAID Controller which works perfectly with them.