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Other questions related to GIGABYTE => RMA and service => Topic started by: soarwitheagles on February 27, 2013, 01:44:58 am

Title: Received my RMA'd 970A-D3 back but no info on what was repaired, replaced, etc.
Post by: soarwitheagles on February 27, 2013, 01:44:58 am
Hi everyone!

I picked up a brand new Gigabyte 970A-D3 a while back but after firing it up, I noticed the Northbridge chip heating up to a whopping 73C at idle.

I felt very unsafe building a system that has such a hot spot on the motherboard.  I RMA'd this MB to Gigabyte.  Their response was quick, the service great, and the turn around time only a few days.  That speaks a lot about great service.

But, Gigabyte did not include any documentation as to what was done to alleviate the over heating problem.

I did notice the serial number was the same as the one I sent in.

How can I discover what was done?  Who do I contact?

I would like understanding as to what was done on this MB before I attempt to slap it into a new system.

Can anyone help me please?

Thank you very, very much!

Soar
Title: Re: Received my RMA'd 970A-D3 back but no info on what was repaired, replaced, etc.
Post by: soarwitheagles on February 28, 2013, 02:49:11 am
Hi everyone!

I picked up a brand new Gigabyte 970A-D3 a while back but after firing it up, I noticed the Northbridge chip heating up to a whopping 73C at idle.

I felt very unsafe building a system that has such a hot spot on the motherboard.  I RMA'd this MB to Gigabyte.  Their response was quick, the service great, and the turn around time only a few days.  That speaks a lot about great service.

But, Gigabyte did not include any documentation as to what was done to alleviate the over heating problem.

I did notice the serial number was the same as the one I sent in.

How can I discover what was done?  Who do I contact?

I would like understanding as to what was done on this MB before I attempt to slap it into a new system.

Can anyone help me please?

Thank you very, very much!

Soar

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