Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: gallo on August 24, 2015, 05:39:36 pm
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Hi, sorry for my english.
I have a GA-990FXA-UD3 ver 3.0. The system not boot, only appear the image "Gigabyte" with options .
Bios (del), F8, F12 and Q-Flash but I can not choose the option ! because my keyboard and mouse USB not working.
I try in all ports USB 2.0 and USB 3,0 but not lucky. :(
I try with other 2 keyboards USB diferents ( these working in other PC) but not working. :(
I cleared CMOS with the jumper and I removed the battery also. But when boot I can not choose the option . "Load optimize defaults"...... my keyboard not working.
Please, I'm desperate.
Thanks for your support. :)
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first make sure you have them plugged into usb2 back panel USB ports if you still have a problem try a ps2 keyboard post back results.
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Thanks for your support.
I tested only with memory, CPU and VGA, I continued with the problem.
I tested with another power supply and memory. The VGA working successfully in another PC.
I tested with PS2 Keyboard, now I enter in Bios, in Bios I checked the parameter "Legacy USB " is enabled, but the ports USB not working.
I can see in Bios the CPU (fx-8320), memory (1600 MHz) the system is detected it.
Now when I started the system not found my Windows disk. In Bios I can see my disk but my system not started.
Also the ports USB not working.
I try to update with Q-Flash the firmware in the stick USB but Q-Flash not found the drive. Is strange because in Bios I can see this USB.
There are 2 issues,
1) The usb ports not working.
2) The motherboard not found any disk, DVD..
Also I load defaults settings, and optimize settings, my own configuration not successfully....
Please help me, I hope that the motherboard has not been broken, I need the computer..
thanks for your support.
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Thanks for your support.
I tested only with memory, CPU and VGA, I continued with the problem.
I tested with another power supply and memory. The VGA working successfully in another PC.
I tested with PS2 Keyboard, now I enter in Bios, in Bios I checked the parameter "Legacy USB " is enabled, but the ports USB not working.
I can see in Bios the CPU (fx-8320), memory (1600 MHz) the system is detected it.
Now when I started the system not found my Windows disk. In Bios I can see my disk but my system not started.
Also the ports USB not working.
I try to update with Q-Flash the firmware in the stick USB but Q-Flash not found the drive. Is strange because in Bios I can see this USB.
There are 2 issues,
1) The usb ports not working.
2) The motherboard not found any disk, DVD..
Also I load defaults settings, and optimize settings, my own configuration not successfully....
Please help me, I hope that the motherboard has not been broken, I need the computer..
thanks for your support.
Several suggestions:
- Disconnect any cables connected to the usb ports on the motherboard. I've seen a shorted USB cable cause erratic behavior. You might even disconnect the USB mouse (and any other USB devices) for testing.
- Check very carefully underneath the board to make sure there isn't a standoff in the wrong position shorting something out. You could even remove the motherboard from the case for testing if you are careful.
- Try clearing the bios.
- If you can access the bios, try setting the SATA ports to IDE mode (AHCI mode requires a proper driver be installed).
I hope this helps.
Robert
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thanks,
I tried all your steps rinkol but without succees :(
where could check the warranty in spain , RMA ?