Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: muliyul on July 30, 2010, 02:41:37 pm
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Mobo: GA-P55A-UD3 rev 1.0
Bios ver. F9
CPU: Intel i7 Core 860 @ 2.80Ghz
Mem: 2 sticks x 2Gb each
GPU: ATi Radeon HD 5750 @ 1Gb mem
PSU: ATX 12v, 400w
CDROM: LG DVD RAM
OS: windows 7 x64
I did NOT assemble this computer. My PC expert did.
Other info:
* Computer sometimes posts, then after some time it freezes and monitor goes off to standby, my sound is stuck and repeats itself (its in a 1 sec loop or so)
* Other times my computer is turned off (after I shut it down properly through windows) and it still won't post.
* My monitor is an old CRT (MAG) which I use for gaming. I used it for a few years at 85Hz desktop (1024x768) and 120Hz on Counter strike (640x480).
* Computer beeps like this: 1 Long 1 short or 1 Long 2 short (can't tell the difference)
* Phase LEDS are all on while having this issue
A few questions:
1) what can be done in order to fix the posting problem. please post detailed steps because I've never messed with a hardware before, although I am a software expert.
2) Is it possible that this problem is because of the monitor being exhausted with having such high refresh rates - therefore it somehow shortens the Mobo?
3) Is my PSU providing enough power to all my parts?
My expert's opinion is that my monitor is causing all this, though I don't think so... it has worked perfectly fine on my old PC (I bought this one 2 months ago)
also I tried to remove my GPU without any success in order to remove the CMOS battery... how the hell do you do it?
Steps I've tried:
* Fail-safe options on bios
* Swap RAM slots
* Disconnect monitor, try to boot without it
* Jump the CMOS (without removing bat)
* Update Bios
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You don't say what make and model your PSU is but I would say that your machine is grossly underpowered.
Get a good quality PSU of about 600w+ something like Corsair and that should make a difference.
To remove your GPU there is a little locking device on the inside end of the slot(little white lever)
List the exact memory modules you are using and then we will have more understyanding of whether they could be problematic.
I would be very surprised if it has anything to do with your monitor.
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hey thanks for the quick reply.
i did mention this to my expertise but he didnt say anything useful...
so my exact memory modules:
KVR1333D3N9/2G x2 (1.5v)
and my PSU is RaidMax 400w.
please help me decide whenever to buy a new PSU!
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I did NOT assemble this computer. My PC expert did.
Go back to your expert and say “you call this a working PC? Fix it”.
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I did NOT assemble this computer. My PC expert did.
Go back to your expert and say “you call this a working PC? Fix it”.
Pah I did. but he insists its the monitor causing this. stupid "expert"
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Pah I did. but he insists its the monitor causing this. stupid "expert"
Tell him to being a new monitor and if it works buy the monitor if not tell him to fix it you can't lose.
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is it possible that LCD requires less power than CRT?
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Your "expert" is talking a load of sh!t.
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so wait a minute. is 650w will be enough?
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650w should be enough for what you are running now if you are planning to upgrade in the future then maybe you would want to build in a bit of a extra overhead. Maybe 800W, it will handle most setups.
The good news is your memory is on the Gigabyte QVL so there shouldn't be any problem there.
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650w should be enough for what you are running now if you are planning to upgrade in the future then maybe you would want to build in a bit of a extra overhead. Maybe 800W, it will handle most setups.
The good news is your memory is on the Gigabyte QVL so there shouldn't be any problem there.
thanks a bunch mate! I'll get Corsair 650TX this week I hope because I'm in the army so I don't get much time at home (or i'll tell my "expert" to buy it for me)
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You're welcome and if you still have any problems please come back and we will see what we can do.
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The monitor gets it power from the mains the beeps you listed being a Award BIOS suggests “Either video adapter is bad or is not seated properly. Also, check to ensure the monitor cable is connected properly.” so you could try that.
But would it be nice to get 19” flat screen for your games?the worst that can happen is it is your monitor causes your problems but unlikely.
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The monitor gets it power from the mains the beeps you listed being a Award BIOS suggests “Either video adapter is bad or is not seated properly. Also, check to ensure the monitor cable is connected properly.” so you could try that.
But would it be nice to get 19” flat screen for your games?the worst that can happen is it is your monitor causes your problems but unlikely.
VGA->DVI->GPU well secured.
I use the screen mostly for competetive gaming so quality is not an issue for me - only preformance (higher Hz=higher preformance)
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By video adapter it means card and if the card is seated in the slot properly.
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GPU seated tight. I'm writing this from the problematic computer
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vid card is seated well. i'm writing this from the problematic comp
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Well that is obviously not the problem then.
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Having read through the other posts I would have to say, as previously mentioned, that the problem is almost certainly your PSU.
The POST Beeps seem to show an error with the GPU but this could be indicating a lack of power rather than a "fault". It doesn't matter if you are using a CRT or LCD monitor, they do not draw power from the Graphics Card, they have their own power source so you can safely ignore that piece of advice. The problem is that, during the BOOT process, there probably isn't enough steady power flow to the GPU and a more powerful PSU will provide that.
The manual for your Motherboard recommends a PSU of at least 500 Watts so you are already underpowered according to Gigabyte. Also checking the specs for your choice of Graphics card the power requirement is a steady 86 watts. From these figures you are almost most certainly underpowered.
Hope this clarifies the issue a little bit further for you.
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It did. I thought about it myself before watching your reply and you just encouraged me to buy a new PSU.
Anyway i'll report back in thursday i think with a new PSU and the end results.
hopefully it'll be my 2nd last post :D
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I think we are all agreed that it is your PSU that's causing the problem. Go and kick your "expert's" @sse! That is after putting in the new power supply. ;D
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Hey everyone I'm back :)
So far all good. computer not having a single problem yet. the PSU is also very quiet which I'm glad about :)
I'll update in 2 days when I'll have sufficient experience so I can tell exacly if that was the problem.
thanks everyone!
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Sounds like that did the trick then. It is surprising how many fualts can be attributed to a dodgy or under- rated power supply. It is really one of the most important pieces of equiptment in the computer and as you have just stated it can make a difference to the noise levels as well.
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DARN!
Surprisingly it did NOT do the trick. same problem. same sounds. DARN IT.
what else to do????
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Well first tell us what power supply you replaced it with? Was it single rail for the 12v?
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what do you mean single rail 12v?
Its Corsair's TX650w...
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Should be fine. I just checked to be on the safe side and the blurb says "Dedicated single +12V rail offers maximum compatibility with latest components" so no problem. It is the way the power is delivered by the power supply.
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so... any other ideas?
EDIT: could dynamic energy saver 2.0 be causing this?
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Maybe it's your monitor. No only joking ;D ;D ;D
I will have another read through the thread and post again. Right well I have just reviewed the posts and there is nothing that stands out that we've missed. Let's go through a few things
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Power supply - check the connections for the 24 pin and 8 pin to the motherboard.
Check the power cables to the graphics card.
Memory is in the correct slots - 1 & 3.
CPU heatsink/fan connected to power and locked down tight on all four corners.
Check these and then come back.
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All good. even the thermal paste is still there.
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Well a good start at least. I notice that you are in Isreal. I don't know much about the power source out there but I am assuming it is stable and the supply voltage is correct? You are in the army so you are not running it off a generated source are you?
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Computer is at home.
voltage here is 230v. i've never had any problems in the past with unsteady power source...
Edit: thanks for all your help I really appreciate it. :)
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I must say I am running out of ideas. Of course it is always possible that it is a CPU or motherboard fault. Actually talking about motherboards it might be worth checking the CPU socket for any bent pins. They are very small and flimsy so you will have to be carefull and use a magnifying glass to examine them properly. Obviously be carefull of static electricity.
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1 question though.
i removed the cpu and i think it was misplaced (by direction, for example the upper side of it was placed on the right side of the socket).
is it possible? if so, what are the correct directions?
EDIT: nevermind - cant insert the CPU another way...
so any other moves or should i call this mobo a failure?
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I don't know if it's even physically possible to locate it wrongly because there are two lugs one on each side to lacate on. Besides I don't think it would have worked at all if that was the case. It may not have been seated well however. Any way check the pins next. As I said they are very small and you will probably need a magnifying glass.
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1 question though.
i removed the cpu and i think it was misplaced (by direction, for example the upper side of it was placed on the right side of the socket).
is it possible? if so, what are the correct directions?
EDIT: nevermind - cant insert the CPU another way...
so any other moves or should i call this mobo a failure?
Now why are you messing about with the CPU on you new computer... ::)
EDIT: could dynamic energy saver 2.0 be causing this?
Go uninstall it that thing is not really needed anyway.
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1 question though.
i removed the cpu and i think it was misplaced (by direction, for example the upper side of it was placed on the right side of the socket).
is it possible? if so, what are the correct directions?
EDIT: nevermind - cant insert the CPU another way...
so any other moves or should i call this mobo a failure?
Now why are you messing about with the CPU on you new computer... ::)
EDIT: could dynamic energy saver 2.0 be causing this?
Go uninstall it that things not really needed anyway.
Because I told him to check the socket pins Peter. ;) Yes I'm with Peter on this one, don't use any of the supplied software. More trouble than it's worth >:(
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Are you still getting the beeps that you listed from the start?
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yes indeed. 1 long 1 short or 1 long 2 short i'm not sure. if i boot it time after time for 3 times in a row or so i get 1 very long beep
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Can you get another card from some where even if its PCI-e 1.x to test? What with the new PSU you got now you can stick anything in their to test.
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I am afraid it's impossible for me to put there any other GPU since I was unable to remove this one.
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You should be able to remove the graphics card. Just use the little white lever near the inboard end to unlock it and remove the screw from the other end.
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I know it just wont come out jesus! lol.
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I know they can be stiff sometimes but if you push in the little white lever and then rock the card gently back and forth with it held in you should be able to remove it. You have taken the cables off first?
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If it still wont move...What's your standard side arm in the army? Well take it out and blow a hole in the mother****** ;D ;D
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I know it just wont come out jesus! lol.
Maybe your PC expert super glued it in the slot. ;D
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I know it just wont come out jesus! lol.
Maybe your PC expert super glued it in the slot. ;D
I must admit I was beginning to wonder :o
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Lmao I'm just too frightened it might break. still a Radeon 5750 HD... :P
my pc "expert" may be dumb, but he aint that dumb :P
Any other Ideas? I'm thinkin bout telling him to replace the board.
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Lmao I'm just too frightened it might break. still a Radeon 5750 HD... :P
my pc "expert" may be dumb, but he aint that dumb :P
Well in light of the fact that you cant even remove the card I would get him back to your house and stand there while he
a)removes the card
b) fixes the computer
You paid him to build a working PC after all.
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There is a white catch at the back of the slot are you pushing that in as you remove the card.
You paid him to build a working PC after all.
I said at the start:
“Go back to your expert and say “you call this a working PC? Fix it”.”
“Tell him to being a new monitor and if it works buy the monitor if not tell him to fix it you can't lose.”
Now the OP has replaced the PSU removed the CPU and moved the RAM about its now their responsibility.
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The only reason I'm doing this is because he doesn't work for the weekends and I want to fix it so I could use the Comp for this weekend... Sunday he WILL fix it. My old man already threatened him for his poor efforts and uselessy... lol...
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I usually find the impending lack of usefull lower limbs works as a great incentive 8) 8)
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I prefer a right hook...
Lol, we're getting off-topic. I guess these are the signs that there's nothing left to try but smack the mofo 'till he fixes this shi-
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Yes I think you should give him the chance to put it right but I would watch and see what he does. I would also want to see that card come out, it shouldn't be that difficult at all. If you still have trouble afterwards come back on the forum and post again. Good luck.
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okay thanks alot you too. great forum great people. i have learned alot on hardware out of this single thread :P
wish me luck!
EDIT: you both got karma :P
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UPDATE: Noticed the problem happens more often when I inserted a USB flashdisk to my case's front USB's.
thought I'd give it a try disconnect them from the board (since I know one of them is faulty. I haven't bumped into the trouble yet. Hopefully its solved.
Possible?
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Just a thought when you mentioned the front USB being faulty. The connectors are on flying leads and are exactly the same as the firewire connections. I would check that the lead hasn't been inserted into the firewire(1394) port by mistake.
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I have no idea...
I disconnected them and since then I didnt have a single issue. (that is for 7 hours straight power always on.)
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It sounds promising, doesn't it? Maybe that was what the problem was jutst make sure if you do reconnect them they go into the right socket. It always seemed stupid to me that they made the sockets the same and then placed them together. Just an accident waiting to happen.
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well I am still getting the same error even after 9 hours of straight smooth ride...
a slight change though... error rate has reduced significately, and this time even after a crash I can get the system to boot, but it'll happen again after a short while.
gonna take this PC to my expert tomorrow. see what the hell is going on... next step: maybe heat? computer running on 40-50C while idling tho...
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next step: maybe heat? computer running on 40-50C while idling tho...
Yes enough heat applied to your expert should do the trick ;D
That's quite hot but being in your location I am not surprised. The temperature isn't unduly hot though. What is it when you are actually using it?
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about 60?
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Not unduly hot at all. Quite within respectable limits.
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Well I hate admitting I might have beeen wrong(along with several other members of this forum) but your problem could possibly be your monitor after all. I have just had another thread where this was the case :o Please see here for details:
http://forum.giga-byte.co.uk/index.php/topic,2498.0.html
I still find it hard to believe but you can't argue with the facts.
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Gave it to my "expert", he has tested it on his own desktop and he still had that problem... came back with new MOBO - same prob. darn. no idea what the hell is this...
Got an idea tho. gonna clone my desktop, see if both monitors lock up. i'll come back with the results.
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So did your "expert" not have any explanation for the problem? He just gave it back to you not working?
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no, unfortunately he had to go out of the country for 10 days...
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Hey, that's a good one ::)
Well I will have a read through the whole thread again and see if there is anything that I can spot that we might have missed. :-\
By the way did you manage to remove the graphics card in the end?
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nope.
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If he didn't manage to remove the graphics card how did he replace the motherboard? It makes me wonder if he has actually replaced it or just told you he replaced it!
I had someone else with a similar setup and problem with you that you might like to take a look at: http://forum.giga-byte.co.uk/index.php/topic,2162.60.html
I think we managed to sort it ouit in the end by disabling the power saving feature but we will see.
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If he didn't manage to remove the graphics card how did he replace the motherboard? It makes me wonder if he has actually replaced it or just told you he replaced it!
I had someone else with a similar setup and problem with you that you might like to take a look at: http://forum.giga-byte.co.uk/index.php/topic,2162.60.html
I think we managed to sort it ouit in the end by disabling the power saving feature but we will see.
I wasnt able to remove the card, now I tried again and I succeeded. and yes he DID replace themobo because I can see also sorted out all the cables.
If I'll be able to boot the PC i'll try disabling those settings you mentioned.
thanks.
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If you have managed to remove the GPU it would be worth trying to borrow one from a friend etc to swap out or even try yours in a friends machine.
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other info: I left the PC on after it beeped. after a while it suddenly shut itself down. what the heck?
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This is similar to the problem I was telling you about. If you can get into the BIOS try disabling those power saving settings.
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well I decided I'd record the beeps coming out of the PC speaker. check it out.
*note - it is SAFE. feel free to scan it.
http://uploading.com/files/cm833274/prob.mp3/
go down and select "Free download"
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I couldn't get it to work all it said was "you've reached your download limit". ???
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Same here. I thought it was just me. :-\
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one second i'll upload to yousendit.
https://www.yousendit.com/download/aHlUNnFITkE1UjVFQlE9PQ
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I would say one long and two short. Monitor or graphics card error. Have you tried swapping out your GPU as I suggested? just occurred to me it would be worth just checking the cable on your monitor, bent pin, broken continuity etc.
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no bent pins, new DVI to VGA connector, gonna try and put GeForce 8800GTS 320Mb in an hour see what happens.
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At least that will prove or disprove the GPU as the culprit.
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I'm not sure it will. which is my fear. I am afraid it is actually my monitor (even though it happens with LCDs aswell) and I'll have to replace it. I really need CRT and not LCD...
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Yes it's getting hard to source CRT monitors nowadays. How about a big, widescreen plasma instead ;D Gaming on a 50" screen! Can't beat it.
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well i swapped the GPU and it friggin worked. too early to know for sure tho. might let it stay like that for the night see if any changes are made.
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Yes make sure that you give it a good test before removing it. At least that looks like your monitor is ok ;)
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as i removed my GPU i noticed one of the chips on it had a little yellowish looking scar. could be it?
(http://img205.imageshack.us/img205/5383/016zv.jpg)
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It is possible but the quality of the picture was too poor to tell. If you can take a macro shot I will have a look.
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well I got a new GPU today, Same model - Saphire ver.
new problems...
my father and my GENIOUS brother decided they'd surprise me and install the card by themselves. of course i didnt know about this.
apperantly windows 7 keeps restarting explorer now everytime i use the search tool and it reports 8 problems with the GPU (the ATi one)
SO, i tried to uninstall the old GPU drivers - error.
tried to go into the device manager - ERROR
booted into safe, waiting for it to fix the "disk errors" (yes they cold-restarted the computer one time...)
FOR GOD SAKES why the hell did they touch it... what should i do???
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Always difficult when you don't know exactly what they did. Did they even take any anti-static precautions?
You could try clearing the CMOS again and start from scratch I guess. God save us from people that help! ::) Would really need more information to make a good call.
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WELL F--- ME!
THIS IS GETTING FRAUSTRATING! NOW STUPID WIN 7 WONT EVEN BOOT. SOME ERROR ABOUT MEMORY HANDLE- WINDOWS WAS UNABLE TO START.
GONNA F------ SCRAP THIS PIECE OF SHI- REINSTALL WINDOWS. FUC-!
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I can feel your frustration from here >:( Are you still talking to your family or has the sidearm been out again!
As you say sometimes it is better to just start again and at least know where you are. Good luck and if you need any more help we are still here.
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thanks dark and everybody it's been really great time here so far. keep up the good work.
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okay re-formatted my HDD, reinstalled windows. started installing some updates then restarted.
windows couldnt configure the updates so it rebooted twice.
now windows wont even get to the desktop. it goes to the automated fixes and recovery tools...
tried chkdsk /r for both partitions (c:\ - sys and d:\ - misc).
goddamn this s***.
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Do you have both graphics cards still installed? If so try taking one out (the bottom one) and then see if your system is more stable.
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no. i'm using my sapphire radeon hd 5750.
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This is getting stupid now! All I can think is to start from scratch(again) and try building it up outside the box. One step at a time. Assuming that you can cope with more rebuilding. :-\
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Go get another SATA HDD and be sure to have it in a blue SATA port.
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this time i ran chkdsk and system suddendly shutdown at phase 5 (free space check) at about 15%. well it didnt, monitor went to standby... what does this mean?
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Your description is a little bit garbled(but we will forgive that after all the pressure you're under ;))
Do you mean that the chkdsk carried on but the monitor shut down?
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no I believe it stopped the whole proccess. might be faulty HDD...
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If that's the case try another drive like peter said.
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Multi bug systems are so much fun. ;D
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Ok I installed win 7 (x64) like 10 times and all have the same problem:
computer works fine for a while, then it freezes for about 10 sec and come back to live - repeated every once in a while.
looked at event viewer and there was an Event ID 55 something related to ntfs multiple.
OFC I ran chkdsk /r with no help. no problems are found.
when Installing updates windows isn't able to boot at all and I have to re-install windows.
I've googled it but the best answer I could find is related to power-management options. nothing more than that.
I believe its a software-related problem as I've tested my RAM and my HDD is new...
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Well that would go along with what I was going to suggest next. Go into the BIOS and disable all power saving settings, C1E, C3,5 etc and EIST.
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could you please help me how to do so? (after i access the bios screen...)
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Sorry, I tend to forget that not everyone is familiar with the BIOS settings. In the MIT section you will see the settings I am talking about.
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well EuP is disabled already... cant find the other settings you were talkin bout
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The settings I am talking about are on page 38 of the manual.
http://download.gigabyte.eu/FileList/Manual/mb_manual_ga-p55a-ud3_v2.0_e.pdf
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MAGNIFICENT! FINALLY A FLAWLESS COMPUTER! I dont know if those were the windows power settings or the bios' but it finally works!
thank you all for supporting me through all of this. especially mantis. i'll still bump and say hi every once in a while! :D
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Yes I thought it could be down to the power saving settings. Anyway at least we got there in the end ;D ;D Now comes the good part, playing with it.
Anyway keep in touch. 8)
DM