Official GIGABYTE Forum
Questions about GIGABYTE products => Graphic cards => Topic started by: WildOne on June 16, 2011, 07:26:41 pm
-
I just switched my ref 570 for a Gigabyte 570 SOC today and it worked fine for around 3 hours but now when ever i restart the machine or start the machine from a cold boot im greeted with a blank screen with the GPU fans spinning at 100%.
Now the funny thing is the GPU isn't completely broken
If i switch the PSU off at the back and wait 10 seconds and try again after 3-4 attempts the system boots fine and the GPU seems fine as well as i am able to game etc without problems and i can reboot a couple of times without problems as well.
But then out of the blue the problem will start again on the next reboot or cold start
So what do you think is the problem is?
I have made sure the 8 & 6 pin PCI-E connectors are in securely and my PSU is the Corsair AX850 so i don't think that's the problem either
My specs are i7 920 @ 4.2, P6T Deluxe V2, 6GB Corsair XMS 1600 C8, 1xSSD 3xHDD Win7 64
I would hate to have RMA it and get something else
The card is awesome when it works
stock core @ 845Mhz @ 0.975v and a max temp of 63c after 1 hour of playing Crysis 2 and i havent even tried to OC yet
-
Hi
I expect it is the usual problem of a mass produced overclock being applied. Just doesn't work 100% of the time. It is better to use a bog standard card and overclock it yourself.
Try downclocking it to stock levels and see if the problem still exists.
-
Thanks for the reply but i don't think you understand the problem im having
the problem is i get no display and the fans spin at 100% during the post stage after i cold boot or reboot my system
during the post stage any pre applied overclock wont make any difference as the card will only run at those speeds when its in windows with the drivers loaded
card performs fine when i manage to boot it into windows
-
With twelve and a half THOUSAND posts! DM know EXACTLY what the problem is...... If you want a second opinion, here's mine.....
I expect it is the usual problem of a mass produced overclock being applied. Just doesn't work 100% of the time. It is better to use a bog standard card and overclock it yourself.
Try downclocking it to stock levels and see if the problem still exists.........I'm not being funny, well not much anyway, ... this mirrors my views as well to the letter.........in effect your card is bustered! ... or ... "Does not perform to the pre defined over-clock standard , pre-set at the Factory prior to distrbution"
Problems at boot just confirms the memory or core has sustained damage as a result of the high OC settings.....is this clearer!
Aussie Allan
-
during the post stage the card runs at the lowest performance level which is 51mhz same thing happens if the drivers are not installed
so like i said before the pre-applied overclock wont make any difference.... as its only 51mhz during boot up and during boot up is when im having this problem
and even if the preapplied overclock was causing the problem can you please explain how i am supposed to downclock the card during post without any operation system loaded?
and when i do manage to get it to boot the card works 100% as i have played crysis 2 and the witcher 2 for hours without any problems so the overclock isnt causing the problem
i suspect the card might need a bios update as the current one has a issue with cold booting
not that im having a go at you guys or anything its just it seems you didnt even read my post and just replied with a generic cut and paste solution to the problem
-
Fair enough, on reflection the answer probably wasn't correct but I can assure you that I read every question and there are no cases of just copy and paste any old answer in to the thread.
-
not that im having a go at you guys or anything its just it seems you didnt even read my post and just replied with a generic cut and paste solution to the problem
Now I know why I post replys in my own free time, .... this a community forum, no one gets paid, we can't afford form letters, and this is not the first SOC issue I have ever seen!....... When you get it booted up next time, install Gigabytes "Easy tune" clocking facility, this should allow you to drop the setting down say 10%....if that does not work try going back to a stock card setting.......GPU BIOS flashing is not straight forward but there's oodles of tutorials if you goggle....to long to post here!
If down-clocking fixes your issue, you still have the original problem, which is .........You still don't have the card you paid for.....which means an RMA
If it does not fix the problem...........it still could be the card......or drivers..........or hardware!
The best bit of advice I can give you to move forward is put it in a mates PC and test the card at the same settings and same game. And YES! I read all posts from tip to tail........Now for the Humour with a message......When my pet Budgie developed Brain cancer, I asked for a second opinion !
It was still brain cancer.........I loved that Budgie so much I ignored the advice of not one but two people........My budgie still died! ;D
Have a great day.........Aussie Allan
Aussie Allan
-
Allan I loved the budgie story. Perfect. I am sure it has applied to us all at some time or other. ;D
-
Allan I loved the budgie story. Perfect. I am sure it has applied to us all at some time or other. ;D
He's still with to this day .....as a feather duster!
Aussie Allan
-
Man...I'm having the EXACT same problem........ :o
My PC config is almost the same as well.
I've put in a ticket with the Gigabyte support...still waiting on a response.
The worst part is I'm having bad luck with hardware.
I bought an MSI 6970 Lightning previous to this and that card would give black screens and freeze my PC.
But what I really hate is people who post threads and don't come back and leave an update for the rest of us :(
-
But what I really hate is people who post threads and don't come back and leave an update for the rest of us :(
I do understand your feelings there as do most of us I am sure, but it is just the way of many people and it is usually not done with any malicious intent purely that they have fixed their problem and are happily using their system now without a thought that someone else might like to know how.
I would add that if you are using the latest driver pack then that could be the source of your problems as apparently they are a bit buggy according to reports.
-
hello guy
For information we have the same else :'( on the 570 SOC
i have try to fix the official bios with nibitor and i got non success :'(
i am waiting for a new bios from the GGTS support.
now i am lookint at the .de forum :D if i found some think i will tell you this
Good by
-
Hello french guy :)
Yeah but you don't have the same video card as I do. :(
My card hasn't had any problems ~_~
Perhaps the bios rollback that I did on my gigabyte motherboard fixed things...I hope.
Bonjour Guy français:)
Ouais, mais vous n'avez pas la même carte vidéo comme je le fais. : (
Ma carte n'a pas eu de problèmes ~ _ ~
Peut-être le démantèlement bios que je n'ai sur ma carte mère Gigabyte choses fixes ... je l'espère.
-
hello, rapidisimo
Can you please give us you BIOS Files please.
you can use vga@bios to make the back-up, also te me you revision carte please
Thank you
:D
-
Well the card failed to boot again today.
This was the response I got from gigabyte tech support last time:
Dear Customer,
That relates to the video error code, have you tried moving the card over to the 2nd PCIe slot to test the results?
Also for the driver please use the latest directly off nvidia website and test with DX10 instead of DX10 by removing it and reloading DX10
What? lol of course I tested on a different slot ~_~
Here's a video of it :P
http://youtu.be/Vg8Fmg2s5ok
I think it's time to send it back. :-\
hello, rapidisimo
Can you please give us you BIOS Files please.
you can use vga@bios to make the back-up, also te me you revision carte please
Thank you
:D
Why do you want it if you have a different card than me?
-
As you say I think the time has come to RMA it. The only problem as far as I see it is the card works most of the time and only fails on occasion. This is a very difficult fault to pin down and they might just test the card and return it saying it is working. I would suggest putting in a note so that the engineer understands the fault is intermittent.
-
Hi
Just an update on things...
I returned the gigabyte card for a refund since I was still under the return period. After that I purchased an MSI GTX570 Twin Frozr iii. It's been several weeks since I've had this new card and have had no problems booting. In other words the problem was the Gigabyte SO card.
;D cya
-
Thanks for the updated info and glad to hear that your system is now running smoothly as it should be. Did you ever find out what the fault with the cards was ?
-
Nope, I just decided to not go through the hassle.
-
i have nearly the same Problem. If i shutdown my PC and try to boot the gfx dont boot but if i put the power button of the psu off for a few seconds and put it on it works. Is this Problem solved now or shoud i rma?
-
Hi
Try disabling the power saving modes and sleep modes in the BIOS. Make sure that you get them all.
-
thx, try this when im home
-
I try'd this but its still the same. I think i send it back to the Dealer if there is no Solution, i paid 320 Euro for this Card so i can expect that the Card works properly.
-
Yes I would agree that it is time to return it now. You have tried all the usual ways to get it working properly.