Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: scjet on March 26, 2010, 06:46:47 pm
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Hi everyone:
Lets do our part in letting Gigabyte know that we're still waiting for them to get on Marvell's ___, and fix their SATA3 controller/driver issues for these great MB's...
Give 'em heck here: http://www.gigabyte.com.tw/Support/ServiceCenter.aspx
;)
I already sent them mine a few times:
_____________________________________________________________________________________-
From : Rick [xxxxxxx@xxxl.com ]
Sent : 3/24/2010 03:57
Question : The (Marvell)SATA3 ports in ANY Raid configuration do not work well at all ?!
Intels' onboard ICH10R (sata2) beats Marvell's onboard 9128 SATA3 controller. And why is this !? This is very bad on Gigabytes part.
Please read here:
http://www.hardocp.com/article/2010/02/20/sata_6gbs_on_your_new_motherboard/2
and here:
http://forum.giga-byte.co.uk/index.php/topic,1587.0.html
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Can you(Gigabyte) please FIX this "Marvell/Gigabyte driver issue" ASAP !
thankyou,
Rick.
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Model Name : GA-X58A-UD3R(rev. 1.0)
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M/B Rev : 1.0
BIOS Ver : F5
Serial No. :
Purchase Dealer :
-------------------------------------------------------------------------------
VGA Brand : Nvidia Model : FX1700
CPU Brand : Intel Model : Speed :
Operation System : Win 7 64-bit SP :
Memory Brand : Type :
Memory Size : Speed :
Power Supply : W
_______________________________________________________________________
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I agree...in fact, I did it last night!
I also reported the issue straight to Marvell (see link below).
http://www.marvell.com/company/contact.html (http://www.marvell.com/company/contact.html)
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bump !
:)
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Well, I finally got a reply from Gigabyte regarding SATA3 speed/performance:
Now, if any of you Gigayte guru's out there can explain this to us ALL, it would be greatly appreciated.
Here it is:
"ANSWER: Intel ICH10r controller is built into the actual Southbridge chip where as Jmicron is a separate chip on the board which is connected via PCI-Express lane to the Southbridge, this will have effect in overall performance.
Both JMicron and ICH10r are SATA II 3GB specification but it does not mean that they will have the same performance, for example if you compare Corsair and Mushskin both memory vendor provide product which are2200MHz spec, performance will be different on it as well"
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So, ummm what has the Jmicron controller got to do with Marvell9128 Sata3 controller.? I understand that they are "shared" via pci-e bus, BUT, I am NOT using any of the Jmicron, USB3, or GSATA2 ports at all. ? Just the ich10R and (Marvell)Sata3 ports.
Does their answer actually mean that this so-called "BANDWIDTH sharing/robbing" is STATICALLY-linked? (meaning that so much bandwidth is taken period !?), as opposed to "dynamic", where it would be taken only if used or needed ?
anyway, sry for askin' 'bout this , but they were polite enough to answer above, so I'm just letting everyone know.
thx again.
Rick.
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Well, I finally got a reply from Gigabyte regarding SATA3 speed/performance:
Now, if any of you Gigayte guru's out there can explain this to us ALL, it would be greatly appreciated.
Here it is:
"ANSWER: Intel ICH10r controller is built into the actual Southbridge chip where as Jmicron is a separate chip on the board which is connected via PCI-Express lane to the Southbridge, this will have effect in overall performance.
Both JMicron and ICH10r are SATA II 3GB specification but it does not mean that they will have the same performance, for example if you compare Corsair and Mushskin both memory vendor provide product which are2200MHz spec, performance will be different on it as well"
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So, ummm what has the Jmicron controller got to do with Marvell9128 Sata3 controller.? I understand that they are "shared" via pci-e bus, BUT, I am NOT using any of the Jmicron, USB3, or GSATA2 ports at all. ? Just the ich10R and (Marvell)Sata3 ports.
Does their answer actually mean that this so-called "BANDWIDTH sharing/robbing" is STATICALLY-linked? (meaning that so much bandwidth is taken period !?), as opposed to "dynamic", where it would be taken only if used or needed ?
anyway, sry for askin' 'bout this , but they were polite enough to answer above, so I'm just letting everyone know.
thx again.
Rick.
This reply - a complete disappointment :(
I think man from support does not even understand the question.
I think you have to write another letter to support and explain (explain for support ;D) that the Marvell9128 Sata3 controller is not connected to the Southbridge PCI-Express 1.0 lane like Jmicron. Marvell9128 Sata3 controller is connected to Northbridge PCI-Express 2.0 lane.
This is controller of the new SATA3 generation and it definitely have to surpass the speed of all controllers of the previous SATA2 generation
Ask them to make their own speed test of RAID0 disk array connected to the Marvell9128
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I found a few original GIGABYTE slides in the GA-X58A-UD7 presentation
http://forum.giga-byte.co.uk/index.php/topic,818.0.html
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But no RAID-0 tests >:( and no SSD tests (HDD - it is bottleneck and old technology today)
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My Questions:
Question 1./ The (Marvell)SATA3 ports in ANY Raid configuration do not work well at all ?!
I was only able to achieve approximately Write->200 MB/s, and Read->100 MB/s ???!!!!!
Intels' onboard ICH10R (sata2) beats Marvell's onboard 9128 SATA3 controller. And why is this !? This is very bad on Gigabytes part.
Question 2:/ The Marvell 9128 is the controller of the new SATA3 generation and it definitely have to surpass the speed of all controllers of the previous SATA2 generation.! Why has Marvell not updated their drivers in this regard ?.
Question 3:/ Did GIGABYtE tech support "speed test" a RAID0 disk array configured(via BIOS configurator)
and connected to the Marvell 9128 ports ? and if so, please post me your specific speed test results for Sata3 "Raid 0"?
Question 4:/ Did Gigabyte also "test" these Marvel 9128 Sata3 controller ports using a "Raid 0" with SSD (Solid-State-Drives) ?
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Giga's Answer : Dear Customer
Question 1 Our team is currently investigating the matter and are checking on this matter internally and with Marvell
Question 2 Our team is currently in contact with Marvell regarding this matter
Question 3 Find in attachment
Question 4 Find in attachment
please set it as AHCI mode which will have better performance then IDE mode
http://forum.giga-byte.co.uk/index.php/topic,1587.0.html
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Well, I tried attaching their (2) under 100k jpegs, but all I got was "The upload folder is full. Please try a smaller file and/or contact an administrator." ??? whatever.
Basically, the pics would've just shown that ICH10R(sata2 controller) performed generally better than Marvell's 9128 (sata3) contoller, even with SSD's.
Howvever, in ahci-mode and using sofware Raid only, performance of the HD's connected to the SATA3 contoller right now, is atleast as good as ICH10R. -generally speaking right now.
ok well, until Marvell "junk" semiconductors fix their controller/driver issues ? this horse is beaten enough, I'd say.
:)
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Please, upload this attachment jpegs to the http://imageshack.us/ (http://imageshack.us/)
This is very interesting ...
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I just tested my RAID 0 and compare with other people's result online. It seems not far from mean although it is not necessarily in the top tier group.
RAID 0 2 x WD1500HLFS WD VelociRaptor150 GB, SATA 3 Gb/s, 16 MB Cache, 10,000 RPM
Controller: Marvell on Gigabyte GA-X58A-UD7
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CrystalDiskMark 3.0 x64 (C) 2007-2010 hiyohiyo
Crystal Dew World : http://crystalmark.info/
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* MB/s = 1,000,000 byte/s [SATA/300 = 300,000,000 byte/s]
Sequential Read : 217.007 MB/s
Sequential Write : 229.515 MB/s
Random Read 512KB : 60.115 MB/s
Random Write 512KB : 99.928 MB/s
Random Read 4KB (QD=1) : 0.842 MB/s [ 205.5 IOPS]
Random Write 4KB (QD=1) : 2.946 MB/s [ 719.2 IOPS]
Random Read 4KB (QD=32) : 3.897 MB/s [ 951.4 IOPS]
Random Write 4KB (QD=32) : 4.305 MB/s [ 1051.0 IOPS]
Test : 500 MB [C: 9.9% (27.5/278.9 GB)] (x5)
Date : 2010/04/04 0:36:35
OS : Windows 7 [6.1 Build 7600] (x64)
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Please, upload this attachment jpegs to the http://imageshack.us/ (http://imageshack.us/)
This is very interesting ...
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Hey all,
The below (2) jpeg attachments (as per Gigabytes' testing of their Marvell 9128 ports) that were uploaded to the above url, are the ones from Gigabytes sata3 reply to me, as per this thread.
What I found atleast "honest" on Gigabytes part, was that they compared their results alongside the ICH10R sata2 ports as well....
sata3_HDD test:
http://img694.imageshack.us/img694/9986/sata3hdd.jpg
sata3_SSD test:
http://img215.imageshack.us/img215/2843/sata3ssd.jpg
-let me know if it don't work ?
thx,
Rick.
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Well after much testing and system rebuilding I have to report that my X58A-UD7 is going back to the supplier for replacement.
It seems that the Marvell SATA III controller on the board is actually faulty......hence why I can't get the system to boot / run stably when the Operating System Drives are attached to it!
I've now got to strip-down my computer to remove the faulty Mobo......what a pain!
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Well after much testing and system rebuilding I have to report that my X58A-UD7 is going back to the supplier for replacement.
It seems that the Marvell SATA III controller on the board is actually faulty......hence why I can't get the system to boot / run stably when the Operating System Drives are attached to it!
I've now got to strip-down my computer to remove the faulty Mobo......what a pain!
...sry to hear that Gigalee.
the Marvell Sata3's have obvious driver issues, I guess it doesn't surprise me that some brd's have sata3 hardware issues as well.
but good-luck in future fer sure, and let us know how it goes?
Rick.
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Well, I finally got around to building my new machine (again) using the replacement motherboard...
...and it would appear that the Marvell SATA 6Gb/s Controller doesn't work properly on this one either! ::)
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I am having similar issues/problems with Marvell Raid 0 on the SATA3 ports on my GA-X58A-UD3R (rev 1)
I am inclined to think that rather than wasting a great deal of time and effort in trying to resolve the issue myself. I might just dump it in Gigabyte's lap. After all, it is their product and they are the ones who configured it with whatever components it contains. And they have made considerable performance claims for the SATA3 on the boards, which just don't measure up.
Any comments or other progress reports before I communicate with them?
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I tend to agree with you, I too am running a supposedly SATA6 raid0 array that just doesn't measure up to Gigabyte's claims. :'( Mine is on a UD7 board but the Mavell controller is the same. It's the usual old story of a manufacturer rushing a component onto the market without thorough testing.
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Hi there everyone,
I'm new to this forum, and i ended up here because of my problems with a system built around a Gigabute X58A-UD3R rev 1 bios F3. I was wondering if my case could also been considered as an effect of bad drivers for marvell sata 3 ( &gb/sec ) chipset. I sent a message to GB support but i didn't actually get a reply for the question i was asking. Here follows the message I sent to GB support:
"I cannot install windows 7 because when I click on add driver just after partitioning the WD Caviar black and after quick format, I insert gigabyte cd provided with motherboard and select sata3 ( 6gb ) driver. I confirm the choice and i get back to the previous screen with a yellow flag on lower part saying that "Setup was unable to create a new system partition or locate an existing system partition. See the Setup log files for more information" the error code refers to a drivers issue. HOW am I suppose to go thru the installation of my operating system if provided drivers of marvell sata 3 ( 6GB ) drivers are not recognized by windows 7 64 bit ? Nor are the drivers i downloaded from gigabyte site... Can you confirm to me that I can use a hdd sata 3 ( 6gb ) to install and run operating system from it ? Thanx in advance for reply.
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Model Name : GA-X58A-UD3R(rev. 1.0)
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M/B Rev : 1.0
BIOS Ver : 6.00PG
Serial No. :
Purchase Dealer : Nexths
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VGA Brand : Sapphire Model : Radeon HD5830
CPU Brand : Intel Model : Core i7 920 Speed : 2,66ghz
Operation System : Win 7 64-bit SP :
Memory Brand : OCZ Type : DDR3
Memory Size : 6 Gb Speed : 1600
Power Supply : 750 W
Hard disk Western digital CAVIAR BLACK 1Tb SATA 6Gb as primary system disk, another WD PATA 500 GB connected with an LG DVD burner PATA. PSU Seasonic X750, Case Antec 9 hundred 2"
To which they answered this:"The issue is hardware faulty issue, Unfortunately, if the problem remains after the test procedure, we suggest you to contact your supplier/retailer (where you purchased the product) for further assistance on hardware testing since we can hardly define the root cause without looking at the platform."
Do you know which is this test procedure they refer to?
Is the motherboard faulty or is simply a driver issue ?
Which driver should I use to get windows 7 installer recognize my WD Black Sata3 Drive ?
Thank you in advance for any suggestion and forgive me if i posted in a wrong session.
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The only help I can offer is thatanother poster on this forum had a similar problem and it was because their disks were not empty/ were formatted prior to setting up the raid. I can't remember the specifics but maybe it will give you something to go on.
Good luck
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Thank you Dark Mantis,
my hard drive is totally new, unformatted and unpartitioned, and is not set as a raid array as it is only one drive. So single drive unformatted and unpartitioned that windows 7 will not properly recognize during Gigabyte driver install and will refuse to continue installation. Drive is regularly seen in Bios. Thank you very much anyway. I asked again this to GB:
"Am I supposed, with your mobo, to install and run Windows 7 64 bit on a sata 3 ( 6 gb/sec) drive? Will the answer be yes, then why provided sata3 drivers on mobo DVD won't be recognized by Windows7 installer not letting me get on with installation of operating system?"
Maybe the problem is that i just CAN'T run windows 7 64 on a sata3 ( 6gb/s ) drive on this mobo because mobo doesen't support this.Anyone having windows 7 64 bit running on a sata3 ( 6gb/s ) drive without problems ? Which driver did you give during win 7 installation ?
Uber05
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Have you tried moving the drive to a SATA2 port to do the installation and then once it is complete reinstall the drive to the SATA6 port? I see no reason why this should not work although I do understand it would be a workaround. Maybe it will get you going for now.
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That is a good idea, I will try to do this. Is a sata 3 ( 6 gb/s ) WD black caviar retro compatible 100% with sata 2 port ? However I will not have time to do this during the next 2 days because I will have to work hard. Meanwhile I will be wating for a GB support replay, as well as for some other's people experience in successfully installation of win7 64 bit on a sata 3 ( 6gb/s ).
thank you again.
Uber05
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Yes your Western Digital Black SATA6 drive is backwards compatible with any other SATA port.
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Marvell components are good
HighPoint RR622 use this 88SE9128 and run fine ( port multiplier 8 * disks max in 2 enclosures , RAID 0 , 1 , 5 , 10 , JBOD ) limit to 8 RAID and not 2 as if i remember
components are exactly the same as ASUS , GIGABYTE , ASROCK ...but with only possibility : 4 * disks max and 2 * RAID 0 or 1
i have tested and make comparaison , i have 2 * RR622 in my computer ( GA-X58A-UD5 )
look my reply at this post :
http://forum.giga-byte.co.uk/index.php/topic,2105.msg9994.html#msg9994
Pierre
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The Marvell chip might be ok(although I am not convinced it is that good) but the point is that the use of the chip is one thing but a poorly designed implementation of it is something else. The software needs to be rewritten so that it performs as described and advertised. It is wrong to sell a board on the attributes they have when it doesn't actually measure up. :(
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Hi runn3R... please look into this MARVELL SATA3 problem... customers are waiting and would like to know the stance of Gigabyte.
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I also have a sata3 hardware issue. I was running a Cosair SATA2 SSD drive on a SATA2 channel with no problems. I then upgraded to a Corsair SATA3 SSD and ran it on the ATA3 channel. I would get random blue screens, and when the system rebooted, the SSD wouldnt be visible on POST unless the PC was turned off and on, then it would re-detect. Even then i would occasionally get "disk read error" on POST. I have now put the SATA3 SSD on a SATA2 channel and its back to being 100% stable.
FWIW i have do run a SATA2 normal HDD on the SATA3 channel and it has had no problems, so it seems to be specifically an issue with SATA3 devices on the SATA3 channel.
nathan
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Yes give the man a medal! you are quite correct and if you read the massive number of posts on this and many other forums you will find that this was realised about a year or more ago. THe Marvell chip just can't handle SATA3 speeds and tends to fall over. It is fine for SATA2. In fact the fastest ports on your board are the ones controlled by the Intel ICH10R chip(Southbridge) even though they are designated SATA2. The best port for your SSD especially for booting is the SATA2_0.
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There is a brand new driver posted on 11/16
has anyone tried it?
Does it help at all?