Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: Farbod on December 25, 2009, 07:54:56 pm
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I have a recent build. i7-920, 12gb Corsair 1333, Ati 5850. Running Windows 7 x64.
My computer will not shut down or sleep properly. I have updated my bios to F3g and have all the newest drivers.
If I try and shut down the computer, it shuts down, but then after about 5 seconds, the computer restarts automatically.
If I try and put it to sleep, it all turns off, but after 5 seconds the computer turns on and monitor stays off, no picture or anything. I have to hold the power button down to shut off. When I turn back on, it loads into "restarting windows."
I have tried everything. Anyone have any suggestions?? Please help!
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Hi,
Check if you have a faulty power switch,
Or the reset power leads are not reversed,
Check your power options in bios, it could be set to instant off? this has caused a few problems like this
It also could be a PSU problem,
The main motherboard plug connection metal inserts moving backwards when being pushed in,
merry xmas
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I checked all of those and changed instant off to 4 sec delay. Still have the problem.
The interesting this is that I didnt have the problem prior to installing the drivers. I am thinking the USB drivers are causing the problem. When I run powercfg -energy i get this report:
Errors
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_3A3C
Host Controller Location PCI bus 0, device 26, function 7
Device ID USB\VID_8086&PID_3A3C
Port Path
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_3A3A
Host Controller Location PCI bus 0, device 29, function 7
Device ID USB\VID_8086&PID_3A3A
Port Path
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_3A3C
Host Controller Location PCI bus 0, device 26, function 7
Device ID USB\VID_0409&PID_005A
Port Path 1
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Composite Device
Host Controller ID PCI\VEN_8086&DEV_3A3C
Host Controller Location PCI bus 0, device 26, function 7
Device ID USB\VID_046D&PID_C521
Port Path 1,4
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Composite Device
Host Controller ID PCI\VEN_8086&DEV_3A3C
Host Controller Location PCI bus 0, device 26, function 7
Device ID USB\VID_046D&PID_C50C
Port Path 1,3
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Mass Storage Device
Host Controller ID PCI\VEN_8086&DEV_3A3A
Host Controller Location PCI bus 0, device 29, function 7
Device ID USB\VID_1307&PID_0330
Port Path 3
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
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Hi
Have you checked power saving options in your graphic card properties,
(PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer). seems to point to the problem,
Have you tried disonnecting all your usb devices, and checking device properties for each of them
cheers
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The only thing I have hooked up via USB are my mouse and keyboard. How do I go about changing the Display Adapter power settings, I cannot find them anywhere.
This is really strange...
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??
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Hi,
This link will take you to a summary of power management on win 7 ,
http://blog.enterpriseitplanet.com/green/blog/2009/01/how-to-manage-windows-7-power-settings.html
cheers
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Tried changing everything. Didnt seem to work. Im thinking about reformatting and not installing any of the gigabyte software. Seemed to work before that. Plus that didnt seem to help much anyway.
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Hi,
You can only try m8,
win 7 will update to the latest drivers once it gets going on line.
Cheers