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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: Deadalus on December 12, 2012, 01:39:40 pm

Title: Installed RAM: 8GB (3.96GB Usable)
Post by: Deadalus on December 12, 2012, 01:39:40 pm
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: H55M-S2
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz (8 CPUs), ~2.9GHz
Memory: 8192MB RAM
Available OS Memory: 4056MB RAM
Page File: 2254MB used, 5854MB available

The problem im having is that ive just bought 8GB G.Skill RIPJAWS DDR3-1333GHz and put it in my PC, but when bringing up anything it says that there is 8GB there but its only using 4GB, it says that there is only 4GB in the BIOS to.

Please help me.

Thank you
Title: Re: Installed RAM: 8GB (3.96GB Usable)
Post by: Deadalus on December 12, 2012, 10:53:21 pm
This is what my Resorce Moniter says also, notice the 4.1GB reserved for hardware?
(http://i.imgur.com/32U6I.jpg)
Title: Re: Installed RAM: 8GB (3.96GB Usable)
Post by: heisdeadjim on December 13, 2012, 09:40:21 am
Can I ask a silly question?

Are you sure you installed 64 bit? I only asked because once I grabbed the wrong disk.

Duh.....
Title: Re: Installed RAM: 8GB (3.96GB Usable)
Post by: RADRaze2KX on December 13, 2012, 10:52:55 am
Power the system off, pull out your ram, plug them back in. I had to do this exact same thing on a laptop the other day for the same reason. Worked like a charm - they looked seated properly but the motherboard didn't agree!
Title: Re: Installed RAM: 8GB (3.96GB Usable)
Post by: Deadalus on December 13, 2012, 12:52:20 pm
Quote from: heisdeadjim on December 13, 2012, 09:40:21 am
Can I ask a silly question?

Are you sure you installed 64 bit? I only asked because once I grabbed the wrong disk.

Duh.....

This is copied directly from my DXDIAG and was in the first post.
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Title: Re: Installed RAM: 8GB (3.96GB Usable)
Post by: Deadalus on December 13, 2012, 12:53:11 pm
Quote from: RADRaze2KX on December 13, 2012, 10:52:55 am
Power the system off, pull out your ram, plug them back in. I had to do this exact same thing on a laptop the other day for the same reason. Worked like a charm - they looked seated properly but the motherboard didn't agree!

Will give this a shot.

I read somewhere about reinstalling Windows but deleting the partition, just did that and hasnt worked.
Title: Re: Installed RAM: 8GB (3.96GB Usable)
Post by: Deadalus on December 13, 2012, 01:47:34 pm
After extensive testing with both sockets of Ram,
checking the CPU connector for bend pins and the ram its self.
The conclusion is that the 2nd ram slot is damaged.
Does anyone know how i check the warranty of the motherboard?