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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: pronkster on February 09, 2013, 10:22:22 pm

Title: Realtek Audio not working - X79-UD5
Post by: pronkster on February 09, 2013, 10:22:22 pm

Hi There,

I have re-installed Windows 8 (64 bits) on my computer and installed all the latest drivers that are available on the website but unfortunately my Audio isnt working. In the device manager there is an exclamation mark in front of the High Definition Audio Controller and the error message states:

This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful..

I have un-installed and installed the driver several times without luck. I even have the driver uninstalled, restarted the computer, removed all links to realtek in the registry and re-installed but again now luck.

I know the motherboard isnt faulty because the audio was working correctly before with Windows 7. Does anyone have an idea how i can fix this?

The Realtek audio driver I am currently using is :

Realtek Function driver for Realtek Azalia audio chip (Including Microsoft UAA Driver in English edition)   R2.70   109.91 MB   2012/07/25

Thanks

Title: Re: Realtek Audio not working - X79-UD5
Post by: absic on February 10, 2013, 08:23:20 am

Hi there,

There is a newer (beta) driver available for the Realtek chip which you can try: http://forums.tweaktown.com/gigabyte/30530-latest-overclocking-programs-system-info-benchmarking-stability-tools-137.html#post449973 This link will take you to the post made by Stasio over on TweakTown where you can download it.

I haven't tested it myself but it might solve your problem.

Title: Re: Realtek Audio not working - X79-UD5
Post by: pronkster on February 11, 2013, 08:51:57 am

HI Absec,

Thanks for your reply. Unfortunately this driver doesn't work either. I have done a little bit more research and it might have something to do with the chip-set driver maybe?

It is weird because when i upgraded from Windows 7 to Windows 8 the sounds card was working without issues. A fresh installation of Windows 8 with all the latest Gigabyte drivers installed doesn't.. Its doing my head in.

Any more suggestions what more I can try?

Thanks in advance.

Title: Re: Realtek Audio not working - X79-UD5
Post by: Graceman on February 13, 2013, 03:37:42 pm

In the new bios is there a setting for OS as I had to set this to Win 8 for my lan card to run in a new beta version for my board not the same board or issue but similar in nature. It was the OS setting that was new and might not be obvious.

Title: Re: Realtek Audio not working - X79-UD5
Post by: dmdilks on February 15, 2013, 06:09:22 am

You should using the realtek hd driver.

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

Title: Re: Realtek Audio not working - X79-UD5
Post by: pronkster on February 15, 2013, 11:25:10 pm

Thanks for all your help guys. I managed to fix it by resetting the BIOS to the defaults. its weird though because I though i cant see any settings that would prevent the audio from working.

Anyhow, its fixed and im happy.

 

Title: Re: Realtek Audio not working - X79-UD5
Post by: DCP on October 02, 2013, 03:04:58 am

I know this is an old thread.

It has to do with some of the virtualization settings.