Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: GFroun on April 12, 2013, 03:45:22 pm
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When I turn on my PSU, the orange light on the motherboard Power button turns on, once I press that button, the fans on the psu, gpu and cooler will twitch slightly and then everything stops, but the light on the mobo stays on. Also, if I press the power up button again, nothing happens, for the fans to twitch again, I'd have to turn off the psu then turn it back on and press the power button on the motherboard again.
This is my build
Gigabyte Z77X-UD5H
Intel i5 3570k
Cooler Master Hyper 212 plus
EVGA Geforce gtx 670 FTW 2gb
650W Supernova EVGA PSU
Corsair vengeance 2x8gb DDR-3 1600
I really don't know what to do and I'm worried I may have short circuited something. It's my first ever build and I'm positive I've done everything correctly but I hope for my sake that I haven't, because at least I could re-do everything instead of having a short-circuited system. I have The 24 pin MB cable connected, and the CPU1 cable to the ATX_12V_2X4 slot on the motherboard.
What I then did was I removed everything and only left the cable between the motherboard and the PSU, the 24 pin MB cable, I switched it on and the psu fan spun for a full 1.5 seconds. Much better than small twitch when everything else was connected.
Can anyone help?
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Even if you forgot to plug the 2x4pin motherboard power cable and left the 24-pin power cable on, pushed the ON button.. it will not damage the motherboard (suppose to be). I did that a couple of times already, I keep on forgetting to plus the 2x4pin power cables and turn the unit on. My hardware is all fine. Have you tried clearing CMOS? Sounds like the PSU is working fine though. No beeps?
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Check to make sure you don't have the reset & power on connection on the right pins.
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Even if you forgot to plug the 2x4pin motherboard power cable and left the 24-pin power cable on, pushed the ON button.. it will not damage the motherboard (suppose to be). I did that a couple of times already, I keep on forgetting to plus the 2x4pin power cables and turn the unit on. My hardware is all fine. Have you tried clearing CMOS? Sounds like the PSU is working fine though. No beeps?
the 2x4 pin power cable is the CPU cable right? In any case, I tried having the 24 pin MB cable as well as the 8 pin CPU cable... removed all other pieces such as ram and gpu... still same issue, the fans will just twitch, the mobo power light stays on and that's it....
I thought it may have been a psu issue... I had hoped that since I bought it off someone (barely used though) but It's not. I placed a paper clip inside two of the 24 pin connectors and the psu fan started spinning just fine.
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Check to make sure you don't have the reset & power on connection on the right pins.
How would I check that?
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Check to make sure you don't have the reset & power on connection on the right pins.
How would I check that?
as long as you plug one set (ground, +), even if you interchange the reset i/o with the power i/o, it will not harm your motherboard and it should still power up but you would need to press the RESET switch though instead of the POWER switch.
Well it should be in the manual as to where to plug the I/O connectors (HDD led, power, reset, speaker etc)
(http://images.tweaktown.com/content/4/6/4618_06_ivy_bridge_preview_with_gigabyte_z77x_ud5h_intel_z77_and_core_i5_3750k_full.jpg)
you should be able to find that in the manual. I think the RED part is the power.
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Check to make sure you don't have the reset & power on connection on the right pins.
How would I check that?
as long as you plug one set (ground, +), even if you interchange the reset i/o with the power i/o, it will not harm your motherboard and it should still power up but you would need to press the RESET switch though instead of the POWER switch.
Well it should be in the manual as to where to plug the I/O connectors (HDD led, power, reset, speaker etc)
you should be able to find that in the manual. I think the RED part is the power.
I apologize, but I'm still not sure what I'm supposed to do here. I'm quite new to this :/
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Check to make sure you don't have the reset & power on connection on the right pins.
How would I check that?
as long as you plug one set (ground, +), even if you interchange the reset i/o with the power i/o, it will not harm your motherboard and it should still power up but you would need to press the RESET switch though instead of the POWER switch.
Well it should be in the manual as to where to plug the I/O connectors (HDD led, power, reset, speaker etc)
you should be able to find that in the manual. I think the RED part is the power.
I apologize, but I'm still not sure what I'm supposed to do here. I'm quite new to this :/
ahh wait wait LOL!
the motherboard has its OWN POWER BUTTON LOL!
see the red power button on the right of the ram slots? Just press that LOL!
troubleshoot the I/O connectors later. Hence, I doubt it's the I/O power and reset connectors anyway since you said the system does response with a short boot. Did you try resetting the CMOS for now? Simply remove the CMOS battery for a few seconds and put it back. Also, unplug the video card for now and let's troubleshoot the main components first which is the motherboard, processor, one stick of ram and the power supply. You can disconnect the hard drives/boot drives for now. Let's just see if you reach the BIOS page :)
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ahh wait wait LOL!
the motherboard has its OWN POWER BUTTON LOL!
see the red power button on the right of the ram slots? Just press that LOL!
troubleshoot the I/O connectors later. Hence, I doubt it's the I/O power and reset connectors anyway since you said the system does response with a short boot. Did you try resetting the CMOS for now? Simply remove the CMOS battery for a few seconds and put it back. Also, unplug the video card for now and let's troubleshoot the main components first which is the motherboard, processor, one stick of ram and the power supply. You can disconnect the hard drives/boot drives for now. Let's just see if you reach the BIOS page :)
I really appreciate the help.
I didn't connect the monitor though, I'm just trying to see if the fans will spin, and like I said, it's a very short boot of the fans and then they'll stop spinning. Does everything have to be spinning for it work? or do the fans spin only when it's needed?
Also, I did what you suggested, one stick of ram, processor and heatsink fan, motherboard and powersupply.... Same thing keeps happening... the bbios LED comes on for not even a second and goes back off all the while the Power button light on the motherboard stays on.
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ahh wait wait LOL!
the motherboard has its OWN POWER BUTTON LOL!
see the red power button on the right of the ram slots? Just press that LOL!
troubleshoot the I/O connectors later. Hence, I doubt it's the I/O power and reset connectors anyway since you said the system does response with a short boot. Did you try resetting the CMOS for now? Simply remove the CMOS battery for a few seconds and put it back. Also, unplug the video card for now and let's troubleshoot the main components first which is the motherboard, processor, one stick of ram and the power supply. You can disconnect the hard drives/boot drives for now. Let's just see if you reach the BIOS page :)
I really appreciate the help.
I didn't connect the monitor though, I'm just trying to see if the fans will spin, and like I said, it's a very short boot of the fans and then they'll stop spinning. Does everything have to be spinning for it work? or do the fans spin only when it's needed?
Also, I did what you suggested, one stick of ram, processor and heatsink fan, motherboard and powersupply.... Same thing keeps happening... the bbios LED comes on for not even a second and goes back off all the while the Power button light on the motherboard stays on.
the fans should continue spinning as long as it's powered on. hmmm I can't think of anything else. even without plugging the power and reset i/o connectors, you should be able to boot up using the on-board power button on the right of the ram slots. I think you should call your dealer about it or get a technician to troubleshoot it. I would suggest contacting your dealer first. :)
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What revision is your motherboard?
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What revision is your motherboard?
It's revision 1.1
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ahh wait wait LOL!
the motherboard has its OWN POWER BUTTON LOL!
see the red power button on the right of the ram slots? Just press that LOL!
troubleshoot the I/O connectors later. Hence, I doubt it's the I/O power and reset connectors anyway since you said the system does response with a short boot. Did you try resetting the CMOS for now? Simply remove the CMOS battery for a few seconds and put it back. Also, unplug the video card for now and let's troubleshoot the main components first which is the motherboard, processor, one stick of ram and the power supply. You can disconnect the hard drives/boot drives for now. Let's just see if you reach the BIOS page :)
I really appreciate the help.
I didn't connect the monitor though, I'm just trying to see if the fans will spin, and like I said, it's a very short boot of the fans and then they'll stop spinning. Does everything have to be spinning for it work? or do the fans spin only when it's needed?
Also, I did what you suggested, one stick of ram, processor and heatsink fan, motherboard and powersupply.... Same thing keeps happening... the bbios LED comes on for not even a second and goes back off all the while the Power button light on the motherboard stays on.
the fans should continue spinning as long as it's powered on. hmmm I can't think of anything else. even without plugging the power and reset i/o connectors, you should be able to boot up using the on-board power button on the right of the ram slots. I think you should call your dealer about it or get a technician to troubleshoot it. I would suggest contacting your dealer first. :)
I think I'm going to remove the cpu and place it again, if that doesn't work... then my final step would be to call the online store I bought it from and try and ask for a replacement.
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When you power up the motherboard, what code are you getting on the LED display, next to the Power Switch?
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When you power up the motherboard, what code are you getting on the LED display, next to the Power Switch?
It's come on way too fast to tell.... I don't think a code even comes up... If you can wait for 30 minutes, I'll post a video showing what happens... it's uploading to youtube now.
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OK
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OK
http://www.youtube.com/watch?v=cx3D20oy5VQ&feature=youtu.be
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Well that doesn't look too good, does it?
Do you have a motherboard speaker that you can attach to the Front Panel header to hear any POST beeps?
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Unfortunately I don't, I used the paper clip method on my PSU and the fan started spinning just fine, but a few guys on a different forum told me that just because the PSU works with the paper clip doesn't mean it's supposed to work with the motherboard, that gives me hope and I just have to try and get my hands on another power supply because I'd rather that be the problem then having to ship the motherboard back and wait for a replacement.
I don't think I short circuited anything though, at least I hope not.... the UD5H has an anti surge protection, and even at that, It's not like I wasn't cautious.
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Yes, it could be an issue with the PSU & had a similar experience a couple of weeks ago. The motherboard (not Gigabyte) wouldn't power up with a new 1200 Watt unit. Tried everything, eventually swapping power units and everything then worked fine.
In the meantime, other things to check would be the CPU socket, to make sure there are no damaged pins and that the CPU is mounted correctly.
Check that the CPU Cooler is also mounted properly and not causing a short. Best way to do this would be to remove the cooler and use the stock Intel one whilst testing things out. Remember to clean off the thermal paste from the processor and reapply some new paste each time you remove/replace the cooler.
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Yes, it could be an issue with the PSU & had a similar experience a couple of weeks ago. The motherboard (not Gigabyte) wouldn't power up with a new 1200 Watt unit. Tried everything, eventually swapping power units and everything then worked fine.
In the meantime, other things to check would be the CPU socket, to make sure there are no damaged pins and that the CPU is mounted correctly.
Check that the CPU Cooler is also mounted properly and not causing a short. Best way to do this would be to remove the cooler and use the stock Intel one whilst testing things out. Remember to clean off the thermal paste from the processor and reapply some new paste each time you remove/replace the cooler.
Thank you for this, really.
I had previously tried using the stock cooler, although not mounted, just plugged it in since I didn't want to remove the heatsink. I'll update with more info when I get a new PSU and I;ll definitely check the cpu in the meantime.
Also, any advice on how to remove the thermal paste properly? I don't have any cleaners besides 70% rubbing alcohol and liquid peroxyde... would nail polish remover work? Not sure if 99% alcohol can be found in Canada.
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Usually I find a piece of kitchen towel is enough as the thermal paste is quite pliable and just wipes off.
The reason I suggest using the stock cooler, is the ease with which it can be mounted and unmounted for testing purposes. Once the system is up and running, then use the 3rd party cooler as any issues with it will be obvious.
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Woah.. that doesn't look good. It's too fast.. Even if you put the speakers, I think it won't even beep... yeah I agree that you should check out the socket and examine the pins.. I hope all the pins are intact. If it's the power supply, maybe your can get a spare somewhere. You said the PSU is used right? Well, I guess you should ask the previous owner too.
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Woah.. that doesn't look good. It's too fast.. Even if you put the speakers, I think it won't even beep... yeah I agree that you should check out the socket and examine the pins.. I hope all the pins are intact. If it's the power supply, maybe your can get a spare somewhere. You said the PSU is used right? Well, I guess you should ask the previous owner too.
The previous owner said it worked just fine, but then again, his motherboard wasn't the same as mine, I'm going to my cousins tomorrow to try his PSU and I'll update you guys on what's happening. Also, I'll check the CPU sometime later tonight and let you know if there are anything wrong with the pins.
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Thanks for all the help guys, I went to my cousins place and used his power supply, everything worked fine, bios screen showed up, fans started spinning. Tried it with the graphics card on and 2 sticks of ram, everything worked.
So, conclusion: Power supply was bad, I had the EVGA Supernova 650W 80 Gold Plus, I'll be buying a new power supply and update you guys once again if it works.
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Thanks for all the help guys, I went to my cousins place and used his power supply, everything worked fine, bios screen showed up, fans started spinning. Tried it with the graphics card on and 2 sticks of ram, everything worked.
So, conclusion: Power supply was bad, I had the EVGA Supernova 650W 80 Gold Plus, I'll be buying a new power supply and update you guys once again if it works.
wow! what a weird turn of events. you should RMA the EVGA PSU. Anyway, glad the troubleshooting is over. :)
Good luck finding a good PSU.
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Thanks for all the help guys, I went to my cousins place and used his power supply, everything worked fine, bios screen showed up, fans started spinning. Tried it with the graphics card on and 2 sticks of ram, everything worked.
So, conclusion: Power supply was bad, I had the EVGA Supernova 650W 80 Gold Plus, I'll be buying a new power supply and update you guys once again if it works.
wow! what a weird turn of events. you should RMA the EVGA PSU. Anyway, glad the troubleshooting is over. :)
Good luck finding a good PSU.
The EVGA psu was bought used off (he said it was barely used and practically brand new) of someone else, I don't have a proof of purchase. I went ahead and bought a Cooler Master Silent pro M2, i did a test boot with it and got into the bios screen so everything works just fine, going to finish up everything today.
Also, I have never RMA'd anything before so I don't know how the process works.
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The EVGA psu was bought used off (he said it was barely used and practically brand new) of someone else, I don't have a proof of purchase. I went ahead and bought a Cooler Master Silent pro M2, i did a test boot with it and got into the bios screen so everything works just fine, going to finish up everything today.
Also, I have never RMA'd anything before so I don't know how the process works.
Did try the EVGA at your cousins too make sure the PSU is really bad.
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Thanks for all the help guys, I went to my cousins place and used his power supply, everything worked fine, bios screen showed up, fans started spinning. Tried it with the graphics card on and 2 sticks of ram, everything worked.
So, conclusion: Power supply was bad, I had the EVGA Supernova 650W 80 Gold Plus, I'll be buying a new power supply and update you guys once again if it works.
wow! what a weird turn of events. you should RMA the EVGA PSU. Anyway, glad the troubleshooting is over. :)
Good luck finding a good PSU.
The EVGA psu was bought used off (he said it was barely used and practically brand new) of someone else, I don't have a proof of purchase. I went ahead and bought a Cooler Master Silent pro M2, i did a test boot with it and got into the bios screen so everything works just fine, going to finish up everything today.
Also, I have never RMA'd anything before so I don't know how the process works.
EVGA warranty is transferable the last time I checked their site. You can check this page for info:
EVGA RMA Process - United States / Canada (http://www.evga.com/howtorma/)
I dunno if that has a 5-year or 3-year warranty. You would need to verify that from the CS. Call their support here: (888) 880-3842