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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: t1m3lapse on August 28, 2013, 01:17:30 pm

Title: GA-Z77-D3H won't shutdown or boot properly
Post by: t1m3lapse on August 28, 2013, 01:17:30 pm: Hi.

So I built the following computer for a friend...
GA-Z77-D3H
i5 3570
Samsung 840 Series 120GB
Kingston HyperX 8GB
Silverstone Strider Plus 600W
Corsair 200R
W7 Pro 64 Bit.

Everything seemed fine when I set it up at his place. He then told me that he was having problems shutting down and turning on the pc, so I told him to bring it back to my place so I could check it out.

I realised that I had put the PWR front panel connector on the wrong way and I thought this must be causing the problems. No, not that easy.

So after fixing this, I noticed that when the computer was shut down, the PWR led and all the case/cpu fans would stay on like it's in standby. I could then sometimes hit the PWR again and it would turn off (other times this wouldn't work and I'd have to flick the PSU switch). After that, when I went to turn the computer back on nothing would happen. I then had to unplug the PSU and wait a few minutes before trying again, then it boots.

So I thought it might be a BIOS bug, so I tried updating the BIOS, but when the Q-flash tries to do a power cycle, it just turns off and stays off. I also tried resetting the CMOS, but still no luck.

So if this is something that an updated BIOS can fix, is there someway so make sure it finishes the flash?

I figure otherwise that either there is some windows or bios setting that I've missed that I need to change (strange to be on by default) or get an RMA.

It's just a mystery as the computer once it's on works fine, and I really would like to avoid an RMA if possible. Can anyone offer any advice on what to try 1st??

Thanks :)
Title: Re: GA-Z77-D3H won't shutdown or boot properly
Post by: Profitecy on September 14, 2013, 10:37:43 pm: I have the same issue. When shutdown via windows I have to then wait a little while and hold the power button in for like 8 seconds to get the power supply to turn off completely.

Very annoying.
Title: Re: GA-Z77-D3H won't shutdown or boot properly
Post by: Antony on September 15, 2013, 05:35:33 pm: Did you enter BIOS menu during boot (press F12) and check the settings for the behaviour of the shutdown button ? It can be set to shut down immediately after pressing it or after pressing for four seconds.
Title: Re: GA-Z77-D3H won't shutdown or boot properly
Post by: IgorDamiani on September 21, 2013, 07:11:39 am: Which Bios version do you have installed? F18 or F21?
I've the same problem, but I think that is a OS problem.
Title: Re: GA-Z77-D3H won't shutdown or boot properly
Post by: edeath on September 22, 2013, 10:49:56 pm: OP try flashing to BIOS F21 using @BIOS in windows. It is likely either an ACPI driver issue in Windows or some settings in the BIOS however.