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Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: benji1304 on September 20, 2013, 02:44:30 pm

Title: Issue installing Windows 7 - 970A-DS3 & AM3+ Fx-6300
Post by: benji1304 on September 20, 2013, 02:44:30 pm

I've got the following setup

GA-970A-DS3 rev 3
Kingston HyperX Red 8Gb DDR3 1600 (1 stick, single channel)
500W Earthware PSU
Samsung 840 SSD

Boots fine, no issues getting into the Windows 7 installer (USB) but it fails everytime at 57% when expanding files. Error says Windows cannot install required files error 0x80070570 The file may be corrupt or missing.. Make sure all files required for installation are available and restart installation.

I've tried multiple USB (from different ISOs) but it fails everytime.

I've also tried booting to my old HDD - exactly the same issue!

I'm not sure what else to try.

Title: Re: Issue installing Windows 7 - 970A-DS3 & AM3+ Fx-6300
Post by: autotech on September 20, 2013, 11:35:46 pm

When you see the error "0x80070570 can't access files" on install click --> Cancel ---> you will be returned to the "Install Now" startup screen and - WITHOUT REBOOTING - just re-start the install.

Now saying that might be a workaround you can try there are a few others. But most wont work as you are only using 1 stick of ram. This is a common windows 7 problem and is posted all over the internet some have found by using only one stick of ram at 2 gig or less has solved it.

Here are a few quotes i found.
"Got this messge repeatedly while trying to do a clean install on my ThinkPad T-61. Reading this forum suggested a RAM problem, so I removed 1-2GB RAM chip from the machine, leaving 1-2GB chip installed. Windows 7 loaded flawlessly after that. Thank you folks so much! "

"I had this problem too all I needed to do was keep trying to install. It keeps loading a little more each time and finally works "
"When I had the 0x80070570, I managed to get through the expanding windows files by changing the harddrive mode from AHCI to IDE. I don't know why this works, but you should try it. Needless to say, I was greatly relieved. Only now I'm stuck at the reboot problem. Lovely. "

Title: Re: Issue installing Windows 7 - 970A-DS3 & AM3+ Fx-6300
Post by: benji1304 on September 23, 2013, 01:13:11 pm

Turned out it was bad RAM - memtest picked it up straight away!

Title: Re: Issue installing Windows 7 - 970A-DS3 & AM3+ Fx-6300
Post by: Vezina on September 28, 2013, 11:55:23 pm

Yep Kingston memory giving strange errors.
Remember the times i was having Kingston memory and it would pop up memory could not be read errors in Windows :)