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Other questions related to GIGABYTE => RMA and service => Topic started by: KFume on February 06, 2014, 12:57:53 am

Title: GA-Z87X-OC Force Issues, RMA it?
Post by: KFume on February 06, 2014, 12:57:53 am

Hello,

I have been a long time supporter of Gigabyte. When it comes to building a new computer I all was look at Gigabyte to satisfy my needs. But, that relationship has came to a brick wall. I have had nothing but issues with the board from random USB ports turning off and on and the commonly know issue with corsair PSU. I want know what to except from the RMA, will the remove the resistor from the board in order for the PSU to function properly or does Gigabyte have another version of the board? Please let me know how to approach the RMA. Thanks.

Title: Re: GA-Z87X-OC Force Issues, RMA it?
Post by: autotech on March 20, 2014, 11:51:07 pm

If it is the power supply causing the issue I would get a different power supply. They will not modify the motherboard, If there is a different revision you can ask when you RMA the motherboard and they might kindly send you the newer revision.

Normally you get back the same model and revision of what you sent in. If they cant find that revision or model they will email to give you other choices.