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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: DarrenAtk on March 14, 2014, 11:09:46 am

Title: GA-X79-UD3 Will not sleep screens automatically on Win 7
Post by: DarrenAtk on March 14, 2014, 11:09:46 am

Hi,

I have an X79-UD3 board and it refuses to automatically enter sleep mode, when you set the monitor sleep settings in Windows 7 it seems to ignore them and will not power down the screens, likewise the screen savers will not kick in at all, ever. If you go to shutdown and select sleep it does go to sleep properly.

I have tried multiple (more than 5) different X79-UD3 boards and they all have the same problem. I've changed RAM, graphics cards, updated all device drivers, tried all versions of Windows 7 (home, pro and ultimate) and it is always the same. The Bios is the one that ships and appears to be the latest one F16.

Windows 8 does not seem affected and will sleep the screens normally however I am told that the sleep system in Windows 8 is different to Windows 7.

I tried a build using an ASUS X79 board and these are not affected and will sleep as expected.

I also tried using a Gigabyte X79-UP4 motherboard and this also had the same issue as the X79-UD3.

I have also spent hours going through and testing all kinds of sleep settings in the bios as well as in Windows and have gotten nowhere.

In my opinion this is not a fault with one particular motherboard, we build a lot of computers using them and all these Gigabyte X79 boards have the same issue, I've done a lot of research and am surprised I haven't found others reporting the problem.

Any insight would be massively appreciated.

Darren

Title: Re: GA-X79-UD3 Will not sleep screens automatically on Win 7
Post by: dmdilks on March 15, 2014, 02:32:46 am

Both of my X79 boards go into sleep. I have the UD3 & UP4. I don't use sleep mode, but I had to redo my UP4 the other day.

I hadn't change it and it went into sleep. I will start up my UD3 and double check it to make sure it does go into sleep.

Title: Re: GA-X79-UD3 Will not sleep screens automatically on Win 7
Post by: dmdilks on March 15, 2014, 03:06:23 am

My UD3 works fine with sleep mode. You have something installed that is screwing with it. Try setting the bios to default settings with just the hard drive set right to boot.

Title: Re: GA-X79-UD3 Will not sleep screens automatically on Win 7
Post by: DarrenAtk on March 15, 2014, 06:57:52 am

I appreciate the help but I can't begin to explain how much testing I have done on this problem...

I've tried pretty much every bios setting available with no positive result, Windows with no drivers installed, with the supplied DVD drivers installed, and then with the latest drivers from the website installed, no change.

Different graphics cards (geforce, quadro, ati) all no change.

Different RAM, no change.

When I switch everything on to an ASUS X79 board everything works perfectly.

Please be clear, the machine will sleep if I manually ask it too, it will not sleep the monitors (or auto start a screensaver) on a timed schedule of inactivity. We build quite a lot of computers here and apart from this issue we like using the X79-UD3 board but this is making it impossible for us to use it moving forwards. As I said before, it is not just one system that has the problem, every build we do using this board is affected.

Have you any further ideas, or can anyone else verify that their board doesn't have the issue.

Thanks gain for the reply.

Title: Re: GA-X79-UD3 Will not sleep screens automatically on Win 7
Post by: absic on March 15, 2014, 07:04:43 am

Have you tried the F19a Beta BIOS available from TweakTown here: http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-beta-bios.html to see if that resolves the issue.

Title: Re: GA-X79-UD3 Will not sleep screens automatically on Win 7
Post by: DarrenAtk on March 15, 2014, 07:10:06 am

Hi absic,

I've not, I'll give it a go.

Is it possible to downgrade the Bios though if it causes further problems?

Thanks,

Darren

Title: Re: GA-X79-UD3 Will not sleep screens automatically on Win 7
Post by: absic on March 15, 2014, 08:09:59 am

Yes, you can always flash back to an earlier BIOS version if needed.

Title: Re: GA-X79-UD3 Will not sleep screens automatically on Win 7
Post by: DarrenAtk on March 26, 2014, 10:04:16 am

Sorry for the long delay on replying to this thread, we have only just performed a build with the X79-UD3 board.

I can now confirm that putting the latest beta BIOS on instantly solves the aforementioned sleeping screen issue, I'm using F20a bios and all seems to work well.

Thanks for the assistance absic, much appreciated.

Title: Re: GA-X79-UD3 Will not sleep screens automatically on Win 7
Post by: dmdilks on March 26, 2014, 01:23:15 pm

Quote from: DarrenAtk on March 26, 2014, 10:04:16 am

I'm using F20a bios and all seems to work well.

I have one thing to ask when using that bios do you get the 3D bios to work. What saying is when you first go into the bios does the motherboard show up.

I had to send my x79-UD3 back to be fix. When it came back they 3D bios was not there any more.

Title: Re: GA-X79-UD3 Will not sleep screens automatically on Win 7
Post by: sparks199 on April 05, 2014, 06:22:55 am

just seen that in the update f16  notes it says ..

(Note) 3D BIOS will be no longer support after updating this BIOS.