Official GIGABYTE Forum

Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: The Rod on April 13, 2014, 08:54:34 pm

Title: BUYING A GIGABYTE BOARD WAS A BIG MISTAKE ! WIFI not supported for Win 8.1
Post by: The Rod on April 13, 2014, 08:54:34 pm
I bought the GA-X79S-WIFI mobo for the WIFI capability.  Now they tell me that they aren't going to support it working in Windows 8.1 !!

The company doesn't have a toll-free number AND it takes 3 to 5 days to get a response to "e Support" emails.  When you do get a response they don't answer the questions you ask.

I've asked 8 questions and only got 1 answer that was helpful.  It's as if they can't be bothered the answer the questions that are asked.

This is the WORST experience I've ever had with a computer company.

Here's my Question :

The WIFI/Bluetooth (Ver 1.2) disk autorun reports : "Don't Support on this Platform" Where is the Wi-Fi Share Utility for Windows 8.1 64bit ? Where is the Cloudstation Utility for Windows 8.1 64bit ? How can I get my WIFI/Bluetooth card working ? Thanks,

followed up by:
How do I get the WIFI to act in Virtual Router Mode ? I would like other devices to be able to connect to the internet through this WIFI (as a WAP).

Answer:
You will need to use a 3rd party software which is capable of performing this task, if you wish to use the wi-fi share utility you will need to revert back to Windows 7
***********************
Did they tell me which "3rd party software" ? , NO
Did they tell me which "task" I'm supposed to tackle to get the WIFI working ?   NO
Did Gigabyte inform potential customers that the WIFI is not supported in Windows 8.1 ?  NO
Title: Re: BUYING A GIGABYTE BOARD WAS A BIG MISTAKE ! WIFI not supported for Win 8.1
Post by: cjapeterborough on April 14, 2014, 11:56:01 am
Have you tried to find the latest drivers available for Windows 8.1 from Atheros ?

Eg

http://drivers.softpedia.com/get/BLUETOOTH/Atheros/Qualcomm-Atheros-AR3011-Bluetooth-30-plus-HS-Adapter-Driver-801240-for-Windows-81.shtml
Title: Re: BUYING A GIGABYTE BOARD WAS A BIG MISTAKE ! WIFI not supported for Win 8.1
Post by: The Rod on April 14, 2014, 04:26:14 pm
Have you tried to find the latest drivers available for Windows 8.1 from Atheros ?

Eg

http://drivers.softpedia.com/get/BLUETOOTH/Atheros/Qualcomm-Atheros-AR3011-Bluetooth-30-plus-HS-Adapter-Driver-801240-for-Windows-81.shtml


THANKS FOR THE POSSIBLE SOLUTION. I downloaded the driver(s) but win 8.1 reports that all the Bluetooth Modules and Emulators & the Network Adapters are up to date.

Cheers,
Rod
Title: Re: BUYING A GIGABYTE BOARD WAS A BIG MISTAKE ! WIFI not supported for Win 8.1
Post by: ex58 on April 14, 2014, 05:45:38 pm
Try this:

Atheros Bluetooth Suite 8.0.1.318
http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin8.1/Bluetooth/Bluetooth_QualcommAtheros_Win81_64_VER801318.zip

Atheros Wlan V10.0.0.285
http://ricktendo.info/Archive/Atheros.WiFi.10.0.0.285.7z
or
Atheros Wlan V10.0.0.279
https://nbtsd.asustreiber.de/Wlan/Atheros/V10.0.0.279.zip

Wi-Fi Share 1.0.5.2
http://download.gigabyte.us/FileList/Driver/mb_driver_wifi-share.exe

Btw,
your WIFI card is here :
http://www.gigabyte.my/products/product-page.aspx?pid=4302#ov

Manual:
http://download.gigabyte.us/FileList/Manual/mb_manual_gc-wb300d(wb150)_1.1_e.pdf
Title: Re: BUYING A GIGABYTE BOARD WAS A BIG MISTAKE ! WIFI not supported for Win 8.1
Post by: InappropriateName on October 30, 2014, 08:06:06 pm
Yeah me too same problem, I have the GC-WB300D using Windows 8.1 64 bit.
I have the driver and Killer application suite installed but cannot see any options for any thing to do with bluetooth any where.
This is really wank as I bought this board because it supposedly had bluetooth.
I can not see any thing regarding bluetooth in add device and when I try to add device it never finds any of my bluetooth devices.

The wireless side is working fine which I don't really need.
Title: Re: BUYING A GIGABYTE BOARD WAS A BIG MISTAKE ! WIFI not supported for Win 8.1
Post by: autotech on October 30, 2014, 10:38:02 pm
What revision is your board if I might ask?
Title: Re: BUYING A GIGABYTE BOARD WAS A BIG MISTAKE ! WIFI not supported for Win 8.1
Post by: dmdilks on October 31, 2014, 03:24:15 am
The drivers on Gigabytes site are maybe the newest ones out there. http://www.gigabyte.com/products/product-page.aspx?pid=4287#driver

You really can't blame Gigabytes for windows 8 & 8.1 short falls. There are a lot threads here on problems from windows 8 & 8.1.

I'm sorry you are having problems but I feel it is more windows 8 & 8.1 that is the real problem.

I might be wrong but these boards were maybe made before windows 8. So if there is any body running windows 7 and not having problems.

Then it isn't the board or the WIFI / Bluetooth that is the problem, it is windows 8.
Title: Re: BUYING A GIGABYTE BOARD WAS A BIG MISTAKE ! WIFI not supported for Win 8.1
Post by: ex58 on October 31, 2014, 08:42:01 am
Latest Qualcomm Atheros Suite Driver 1.1.48.1376:

http://www.qca.qualcomm.com/drivers/KillerSuite_1.1.48.1376_Win7_Win81.exe

Software and driver version numbers:
 Software/Package Version: 1.1.48.1376 Win7 / Win8.1
 Killer 1525 / 1102,1103,1202
o Wireless Drivers
 11ac: 11.0.0.419
 11n: 10.0.0.297
o BT Versions
 Killer 1202 Windows7/8.1: 8.0.1.330
 Killer 1525 Windows7: 4.0.0.419
 Killer 1525 Windows8.1: 3.0.0.419
o Killer E2200
 BWC Driver: 4.0.3.17
 LOM Driver: 8.1.0.23
October 22, 2014

SUPPORTED HARDWARE
• Killer Wireless-AC 1525
• Killer Wireless-N 1102, 1103, 1202
• Killer E2200
NEW FEATURES IN THIS RELEASE
• Killer 2x2 11ac
• WiFi Manager Feature in Killer Network Manager
• Killer DoubleShot Pro feature allowing for smart routing decisions with 2 or 3 Killer interfaces installed
Release Notes
• Added Killer Wireless-AC drivers for Win7/Win8.1 version 11.0.0.419
• Added Killer 1525 Bluetooth drivers to #.0.0.419
• Updated BWC driver to 4.0.3.19 to fix an issue connecting directly to PPPoE.
• Killer Network Manager Changes
 Added Help functionality

Latest Qualcomm Atheros BlueTooth Driver 3.0.0.419

Win8/8.1 X32/64:
http://www.qca.qualcomm.com/drivers/K1525_Bluetooth_3.0.0.419_Win81.exe

bt_k_1525
DriverVer= 10/16/2014,3.0.0.419

Latest Qualcomm Atheros BlueTooth Driver 4.0.0.419

Win7 X32/64:
http://www.qca.qualcomm.com/drivers/K1525_Bluetooth_4.0.0.419_Win7.exe

bt_k_1525
DriverVer= 10/16/2014,4.0.0.419

Latest Qualcomm/Atheros Wireless Lan Drivers Version 10.0.0.298 WHQL

http://www.mediafire.com/download/h9puphb3j95so1x/qualcomm_wirleess_10.0.0.298.exe