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Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: Mal7 on April 19, 2014, 02:51:41 pm

Title: unable to access bios
Post by: Mal7 on April 19, 2014, 02:51:41 pm
my pc fails to start saying boot drive error - insert system disc regardless of their being a system disc in the drive. Went access the bios to check the boot up priority and cannot get to it. Pressing delete does nothing. Tried different keyboards and ports. POST test still beeps once even without a keyboard plugged in. Is this mobo failure?
Title: Re: unable to access bios
Post by: Mal7 on April 19, 2014, 02:52:51 pm
Sorry, should have said it's GA-970-A-D3 board
Title: Re: unable to access bios
Post by: chilliman on April 19, 2014, 06:38:41 pm
Some boards have different keys for entering bios, there quite a large list here >>> http://www.mydigitallife.info/comprehensive-list-of-how-key-to-press-to-access-bios-for-various-oem-and-computer-systems/ (http://www.mydigitallife.info/comprehensive-list-of-how-key-to-press-to-access-bios-for-various-oem-and-computer-systems/) See if one of them will  work on yours.

Also seen somewhere that if your machine is connected monitor via hdmi cable this can lead to a compatibility problem and cause trying to access the bios page, removing hdmi and connecting the vga cable temporarily might help.
Title: Re: unable to access bios
Post by: dmdilks on April 19, 2014, 08:00:56 pm
What keyboard are you using if it is a USB try a PS2 keyboard.
Title: Re: unable to access bios
Post by: Mal7 on April 20, 2014, 10:49:16 am
Haven't had any problem accessing bios before and 90% certain boot priority is DVD drive then hdd.
Title: Re: unable to access bios
Post by: absic on April 20, 2014, 12:39:14 pm
Which Revision is your motherboard?

Do you know which BIOS version you are running? If you do what version is it?

Have you tried removing all USB devices except for keyboard/mouse? Are keyboard & Mouse plugged into the two USB ports above PS/2 connection?

Have you tried pressing F12 during POST to bring up BOOT Menu?

Do you have Fast Boot enabled in BIOS? Try clearing CMOS to see if that resolves the problem of getting into BIOS

Title: Re: unable to access bios
Post by: Mal7 on April 20, 2014, 02:41:31 pm
Mobo is rev 1.1. The splash screen etc are loading much quicker than normal so difficult to see details. Managed to video it and the bios is award modular v 6.00. Cleared the cmos but still unable to get into bios. Video of start up shows it appears to check the cpu and memory and then stops.
Title: Re: unable to access bios
Post by: absic on April 20, 2014, 03:10:41 pm
Is this a new build or was everything working and then it went wrong?

Sadly you have not seen the actual BIOS Version that you are running just the fact that the BIOS is using Award Modular Version 6.

Can you list all of the parts that you have in this build, as there may be something in there that is causing the problem?
Title: Re: unable to access bios
Post by: Mal7 on April 20, 2014, 03:21:36 pm
Pc is about 4 years old with no previous issues. Was working fine until yesterday. Nothing installed or updated immediately prior to problem so conflicts unlikely.
Title: Re: unable to access bios
Post by: absic on April 20, 2014, 03:28:37 pm
Without knowing your system specs it's hard to offer any real advice. Possible issues could be CPU, RAM, PSU or any manner of hardware problems, even if things have been working fine they can go wrong.

Another thing to consider is, were there any Windows or driver updates just prior to the problem manifesting itself? I just had to repair a laptop for a friend,  that got screwed after installing a Windows update and wouldn't start.
Title: Re: unable to access bios
Post by: Mal7 on April 20, 2014, 03:56:28 pm
Thanks for your assistance. Fx-4100 cpu. 16gig ram ddr3. Psu is corsair 750w  only 1 month old. Has worked ok since last Windows update which was last Thursday (win 8.1,)
Title: Re: unable to access bios
Post by: absic on April 20, 2014, 04:01:05 pm
OK, you don't say if your RAM kit is two or four sticks but remove all but one stick of RAM and see if that helps. If it doesn't try swapping with a different stick.

At this moment in time all we can do is try and find out what is causing the problem for you so I am afraid it will be a bit of guesswork and trial and error until we can locate the culprit for you.
Title: Re: unable to access bios
Post by: Mal7 on April 20, 2014, 05:13:59 pm
4x8 gig sticks. Tried each stick in slots ddr3-1 and ddr3-3. No change
Title: Re: unable to access bios
Post by: Mal7 on April 20, 2014, 05:18:23 pm
Managed to test hard drive on another machine running Linux and it appears ok just to add to things!!
Title: Re: unable to access bios
Post by: absic on April 20, 2014, 05:30:22 pm
Can you try the RAM in the other slots DDR3_2 or DDR3_4? I know this is not what is recommended in the user's manual but doing so won't cause any harm and it might show if the CPU is a possible cause of the problem.
Title: Re: unable to access bios
Post by: Mal7 on April 20, 2014, 06:17:58 pm
Still no change doing that.
Title: Re: unable to access bios
Post by: dmdilks on April 21, 2014, 02:36:12 pm
I don't no if this will work but unplug all power to the board. Pull the battery and clear the cmos and let it sit for about hour.

Then put everything back and give it a try. With everything plugged in it still could be keeping the cmos.
Title: Re: unable to access bios
Post by: Mal7 on April 21, 2014, 06:28:43 pm
Thanks but already tried that. Have decided to ditch the pc and upgrade as I have limited time available. Thanks anyway to all contributors.