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Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: alxz on August 06, 2014, 11:50:04 pm

Title: 990FXA-UD7 won't boot; no debug LED code
Post by: alxz on August 06, 2014, 11:50:04 pm

Well, thats it, i bought an 990FXA-UD7 when in USA (i'm living in México), when i tried to start my system i found that i can't even boot.

I dont have a mobo speaker at hand so i don't know if it even beeps...
Power/Reset/Clear CMOS buttons Leds works while connected.

My rig.

990FXA-UD7 REV 3.0 (Ultra Durable 4)
FX 6300 non clocked
Corsair CX750m
Evga 660Ti
Adata single 8GB 1333mhz DDR3
SSD 128GB refurbished (but working!)

When everything is connected (CPU+RAM+Video card (tested in 4x,8x and 16x)+SSD) i press the power button that came onboard and my fans start spining but no video signal at all. No splash screen.

I though that it would be my GPU but i can't even know if there is a problem with the MOBO since there is no debug code in the debug LEDS, they are off (when i press the power button the debug LED makes a short blink but thats all).

What would be my problem?
How can i RMA it? I'm in Mexico, can i have direct RMA support with gigabyte? (There is a gigabyte RMA service in mexico as far as i know)

thanks for your time

Title: Re: 990FXA-UD7 won't boot; no debug LED code
Post by: dmdilks on August 08, 2014, 01:44:11 am

Try some order memory first. If that doesn't work than you might have to RMA it. Where you bought in the USA you might have to RMA to USA.

The best thing you can do is email support and see what they say.  http://www.gigabyte.us/support-downloads/support-downloads.aspx

There you can get what info you need to get support or RMA's

Title: Re: 990FXA-UD7 won't boot; no debug LED code
Post by: alxz on August 08, 2014, 01:55:52 am

Hi thanks, i think i solved this.

A friend of mine gave me a Sempron 145 and it worked with a low profile amd gpu. I was able to enter to BIOS (which was an FC bios) so i think my FX6300 is quite dead...