Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: bigboss on October 10, 2015, 02:13:06 pm
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At random times the system takes ages to shut down. Screen turns black and the PC still working. After 5mins or more then it shuts down like it should. That happened to me with both windows 8.1 and 10 both clean installed.
In event viewer I found a critical error called : Kernel error 41 : The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
After googling about this error I have found nothing useful.
My specs :
RAM : cmz8gx3m2a1600c9 (a corsair 2x4Gb)
CPU: i5-4570
HDD: blue caviar Western Digital
GPU: R9 270X DirectCU II ASUS
I basically cleared CMOS, load optimized deffaults, reinstalled windows none of them helped... Please help me, Gigabyte Support ticket didn't help at all, they just suggested basic troubleshooting..
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Greetings,
When asking for assistance, its helpful if you can provide full system specs including board rev, BIOS version as well as your PSU information. ;)
Since the kernel 41 error is all you have given us to go on..
All this indicates is that the system did not shut down cleanly on a previous attempt. This could mean there's a problem with a component or device, or that power was interrupted. More research indicates that this error can also occur when the system fails to resume from sleep properly. Is the system experiencing power related failures?
Newer system and hardware... except we don't know about the PSU?
I found a few articles and suggestions... Adjusting Power Management settings, Fast Shutdown...etc. On the surface, this appears to be software related as it has followed you across two installs. More troubleshooting should help you isolate.
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Greetings,
When asking for assistance, its helpful if you can provide full system specs including board rev, BIOS version as well as your PSU information. ;)
Since the kernel 41 error is all you have given us to go on..
All this indicates is that the system did not shut down cleanly on a previous attempt. This could mean there's a problem with a component or device, or that power was interrupted. More research indicates that this error can also occur when the system fails to resume from sleep properly. Is the system experiencing power related failures?
Newer system and hardware... except we don't know about the PSU?
I found a few articles and suggestions... Adjusting Power Management settings, Fast Shutdown...etc. On the surface, this appears to be software related as it has followed you across two installs. More troubleshooting should help you isolate.
Let me provide more information about my specs.
-PSU, Corsair TX650
-Bios F7 (latest for this mobo)
-rev1 (there's no other rev for this one)
Thing is caused randomly can't really indicate when or what triggers it. Only thing I am getting is a very slow shutdown that after screen gets black, PC shuts down after 4+minutes. I just checked event viewer to see if there's any info and I found that kernel error 41.
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dead forums bump
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Ok when you first install windows does it do it. Or after you load drivers.
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I never tested it without drivers, when I installed windows I also installed drivers.
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With windows 10 you might not need all the drivers. The thing is you should only install the drivers that windows 10 doesn't install. If I did everything that you should do. I might have millions of problems too. I still running off a Video Driver that is a 1-1/2 old.
I have been doing this for over 30 yrs. I only install want I need and that is it. Plus when the new drivers and bios come out. I don't update unless I'm having a problem. What you should do is load one driver at a time to see which one is causing the problem if it drivers.