Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: highstream on May 02, 2016, 03:45:24 pm
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Got a replacement Z97-UD5H-BK board under warranty this past week. Couldn't tell if it was new, a return or refurb. After setting up, it started and cpu, gpu and one case fan ran, and another started then stopped, but the main thing is it wouldn't post, i.e., get to BIOS. Those are often symptoms of cpu contact problems, so I tore it apart and found that the i7 cpu was placed correctly but there were a few bent pins on the base, one or two perhaps beyond repair (going to have another pair of eyes look at it). I've done several builds over the years but not seen this before. How does a correct install carefully done end up with bent pins? Thanks,
Read more: http://forums.tweaktown.com/gigabyte/62869-how-does-correct-cpu-install-bend-pins.html#post504684
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You should always thoroughly examine a socket after removing the protective cover before installing a CPU. New board - If you see anything that looks questionable or sketch, I'd exchange or RMA.
Old board - If you damaged it, I'd use a credit card to try and repair.
That said, I have never received a new board with bent PINs. I have however received a board with damaged DIMM slots right out of the box.
The bottom line. Either the PINs came damaged, or you bent them when installing the CPU. I'm not pointing fingers or blaming. I've actually heard of other "BK" models coming with bent PINs from the factory. The burn in process is not 100% automated. I'd RMA and request another replacement. The "BK" models are harder to come by these days.