Official GIGABYTE Forum

Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: rluci on August 12, 2016, 07:24:05 pm

Title: Nvidia Graphics Card not recognized
Post by: rluci on August 12, 2016, 07:24:05 pm

Hey folks, this is a brand new build:
- Gigabyte Micro ATX DDR4 NA Motherboard GA-H170M-DS3H
- Intel I7-6700 Processor
- NVIDIA NVS 310 1GB x16 Graphics Card -VCNVS310DP-1GB-PB
- Windows 10 Pro
- EVGA SuperNOVA 550 GS Power Supply

Been at this for 2 days now and I cannot get the system to recognize the presence of the video card. The card works fine in another computer, seats perfectly in this one and is getting power. At this point, I'm certain it's the mobo settings.

Can anyone assist?
Thanks much
rluci

Title: Re: Nvidia Graphics Card not recognized
Post by: shadowsports on August 13, 2016, 04:04:37 am

Greetings,
Based on the cursory info you've provided, I'd start with this...

Check with the card manufacturer and ensure the cards BIOS is compatible with the BIOS and operate mode of the motherboard.  PNY or NVidia? 

Are you using UEFI?  Have you tried Legacy boot?

The more information you can provide about your system and the troubleshooting steps you've taken the easier it might be for us to help.