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Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: GJim on September 27, 2016, 01:45:27 pm

Title: USB 3.0 ports not working GA-990FXA-UD3 R5
Post by: GJim on September 27, 2016, 01:45:27 pm
None of the USB 3.0 ports are working, not the on-board ports, nor the front panel ports.  USB 2.0 ports are working fine.  USB 2.0/3.0 devices work in the 2.0 ports, neither work in the 3.0 ports.

This is a new build.
MB: GA-990FXA-UD3 R5
CPU: AMD FX-9370
O/S: Kubuntu 16.04 LTS

I suspect that I need to install drivers, but I don't know where to find those.

AtDhVaAnNkCsE

G-Jim c):{-
Title: Re: USB 3.0 ports not working GA-990FXA-UD3 R5
Post by: ElectroStingz on September 27, 2016, 10:31:20 pm
Hello,

I don't know the full solution but there is a bug report on this.
https://bugzilla.redhat.com/show_bug.cgi?id=1188654

Your USB 3.0 controller is a VIA VL805 chip.
In the BIOS you might have the option to disable IOMMU, give that a try.

If still not working you will need to modify the startup options for your kernel, ubuntu forums might offer better guidance.

Title: Re: USB 3.0 ports not working GA-990FXA-UD3 R5
Post by: GJim on September 28, 2016, 02:03:01 am
Electro...

That's quite a bug!

When I was building this system, I had to enable IOMMU to get my track-ball and keyboard (plugged into USB 2.0 ports) to work.

Just now, I disabled IOMMU in BIOS ... USB 3.0 ports work, USB 2.0 ports do not work, AND Ethernet port doesn't work.

So, back to having IOMMU enabled, and will just have to be satisfied with USB 2.0 ports for now.

Thanks, though, for pointing me in the right direction.

GJim c):{-
Title: Re: USB 3.0 ports not working GA-990FXA-UD3 R5
Post by: GJim on September 28, 2016, 12:03:26 pm
I found this on the Ubuntu forums, this fixes the issue - USB 2.0, 3.0, and Ethernet all working now.

https://ubuntuforums.org/showthread.php?t=2188370

c):{-
Title: Re: USB 3.0 ports not working GA-990FXA-UD3 R5
Post by: AgentFXA on October 03, 2016, 12:06:48 am
A classic example why no Linux yet - still far far away from prime time