Official GIGABYTE Forum

Other questions related to GIGABYTE => RMA and service => Topic started by: Myrdhinn on November 25, 2016, 04:16:23 pm

Title: Motherboard RMA to US
Post by: Myrdhinn on November 25, 2016, 04:16:23 pm

I had to RMA my board to the US from Canada and it's arrived in my city but I'm being charged duty and tax, why???

Title: Re: Motherboard RMA to US
Post by: esota on November 29, 2016, 05:05:05 pm

Please contact US RMA Department for further assistance.

Title: Re: Motherboard RMA to US
Post by: Myrdhinn on December 01, 2016, 06:30:46 pm

Turns out it is just a $5 handling fee... maybe... but now the board is stuck in customs "Held in Warehouse: UPS is holding the shipment per a contract service offering" for the past 4 days so who knows if I'll get additional charges yet. sigh...

Title: Re: Motherboard RMA to US
Post by: esota on December 02, 2016, 12:58:03 pm

Have you check with them or be given any information about the duty and tax charges before arrange the RMA?

Title: Re: Motherboard RMA to US
Post by: Myrdhinn on December 07, 2016, 03:48:33 pm

Arrived, was only $4.53 handling fee. Course no idea if everything works since I'll have to wait till my current board eventually dies. ;)