Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: Meat Juice on January 07, 2017, 11:42:13 pm
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Gigabyte GA-Z170x-SOC Force
Intel i7 6700K
G.SKILL F4-3866C18Q-16GTZ
EVGA Geforce GTX 1080 (08G-P4-6183-KR)
Corsair AX1200i PSU
Samsung 840 Pro MZ-7PD128 (Primary No RAID)
Samsung 850 Evo 250GB
HighPoint Rocket 640L (x2)
WD40EFRX (x13)
ASUS Essence STX II
Windows 10 Pro x64
Hello,
The above is my hardware. I've been experiencing freezing during some large data transfers (>5TB) between hard drives on either one of the two controller cards requiring hard boots to recover. All ports on the two controller cards (x8) are occupied by WD Red 4TB hard drives as are 5 of the mobo ports. When I leave the PC idle for long periods one or more of the hard drives on the controller cards may become unresponsive, as does Windows. Again a hard boot is required. I can access Task Manager during freezes but explorer won't respond.
I've replaced the controller cards, rearranged their orientation on the mobo and removed one card for trouble shooting. I tested all the hard drives by software and by process of elimination. I've tested and replaced memory using 1 to 4 sticks, used Windows drivers and manufacturers drivers and reinstalled Windows twice. I spoke with HighPoint, the controller card supplier and they don't think the controller cards are at issue. I agree. My sense is it's a Windows or perhaps a mobo problem.
As time goes on this is becoming increasingly frustrating. Can anyone offer suggestions, thoughts or ideas? Windows or mobo tweaks? Perhaps something I've overlooked? This is the most complicated mobo I've seen and with that in mind maybe I've missed a switch of BIOS tweak?
All drivers, firmware and BIOS are current.
Thank you,
MJ
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Have you uninstalled and removed the ASUS Essence STX II, restarted and re-tested the transfers yet?
Are there any errors in the system event viewer?
Do the rocket raid cards have a monitoring utility?
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Thanks for your reply :)
Yes I did remove the Asus Essence STX II. I actually stripped the pc down to the bones.
There is no monitoring utility for the controller cards. An important distinction is that HighPoint produces two identically sounding cards. Rocket Raid 640L and Rocket 640L. The two I have are the Rocket 640L and are not capable of Raid arrays.
I cleared the Windows event viewer, reproduced the problem and have provided a link to it for your consideration:
https://drive.google.com/drive/folders/0Bw9gs6aPivCzeldhamVLa0gxYm8?usp=sharing
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Resolved by replacing the controller cards with another brand.
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Maybe a resource issue, but more likely a timing error that the controller cards could not recover from during large file transfers. Glad you solved it.