Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: lemmy on April 29, 2010, 06:48:06 pm
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I have a UD5 board and regularly experience BSODs when my computer goes to sleep. The error type is driver_power_state_failure. Can anyone help me troubleshoot this?
Many thanks.
More details about my computer
Processor Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Memory (RAM) 6.00 GB
Graphics NVIDIA GeForce 9800 GT
Gaming graphics 3326 MB Total available graphics memory
Primary hard disk 394GB Free (466GB Total)
Windows 7 Home Premium
System
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Manufacturer Gigabyte Technology Co., Ltd.
Model EX58-UD5
Total amount of system memory 6.00 GB RAM
System type 64-bit operating system
Number of processor cores 4
Storage
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Total size of hard disk(s) 1677 GB
Disk partition (C:) 394 GB Free (466 GB Total)
Disk partition (D:) 20 GB Free (279 GB Total)
Disk partition (E:) 581 GB Free (932 GB Total)
Media drive (G:) CD/DVD
Graphics
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Display adapter type NVIDIA GeForce 9800 GT
Total available graphics memory 3326 MB
Dedicated graphics memory 512 MB
Dedicated system memory 0 MB
Shared system memory 2814 MB
Display adapter driver version 8.17.11.9621
Primary monitor resolution 1920x1200
DirectX version DirectX 10
Network
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Network Adapter Realtek PCIe GBE Family Controller
Network Adapter Realtek PCIe GBE Family Controller
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Any thoughts on this? Thanks anyone for input.
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The message means that one of your drivers is not ACPI acceptable. You will need to find out which driver this is and then update it or delete it.
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Hi,
Yes, I've been trying to do that, without much success. Here's the analysis of a crash dump:
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8005d55060, Physical Device Object of the stack
Arg3: fffff80004167518, Functional Device Object of the stack
Arg4: fffffa8005cef7d0, The blocked IRP
Debugging Details:
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DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: pci.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc117
MODULE_NAME: pci
FAULTING_MODULE: fffff88000f8f000 pci
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
STACK_TEXT:
fffff800`041674c8 fffff800`02d3d1b3 : 00000000`0000009f 00000000`00000003 fffffa80`05d55060 fffff800`04167518 : nt!KeBugCheckEx
fffff800`041674d0 fffff800`02cda6a6 : fffff800`04167600 fffff800`04167600 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x292f0
fffff800`04167570 fffff800`02cd9a26 : fffffa80`08b544f8 fffffa80`08b544f8 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`041675e0 fffff800`02cda57e : 00000017`2e2d0cc3 fffff800`04167c58 00000000`0009bcf2 fffff800`02e4d0c8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`04167c30 fffff800`02cd9d97 : 00000006`1bdd57c2 00000006`0009bcf2 00000006`1bdd5777 00000000`000000f2 : nt!KiTimerExpiration+0x1be
fffff800`04167cd0 fffff800`02cd6dfa : fffff800`02e48e80 fffff800`02e56c40 00000000`00000000 fffffa80`04ed60a0 : nt!KiRetireDpcList+0x277
fffff800`04167d80 00000000`00000000 : fffff800`04168000 fffff800`04162000 fffff800`04167d40 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0x9F_3_Rt64win7_IMAGE_pci.sys
BUCKET_ID: X64_0x9F_3_Rt64win7_IMAGE_pci.sys
Followup: MachineOwner
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Does anyone know - could that include PCIexpress cards? I only have one PCI card, so that would narrow the field. Or does it simply refer to the Motherboard PCI drivers themselves?
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Well I don't want to speak to soon, but it seems that the problem may have been due to having an old version of Windows backed up on the C: drive.
The Windows 7 install was a new one, but on an drive with XP, so XP was backed up into the folder Windows.old.
It seems that Win 7 may have been picking up drivers from Windows.old by mistake.
Since deleting Windows.old the hibernate option has appeared in the Start -> Shut Down menu where it wasn't there before, and the computer seems to come back from sleep OK, using the keyboard or mouse, which didn't work before.
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Seems Zone Alarm had a lot to do with these problems. Apparently it doesn't paly well with MS Security Essentials. No BSODs since uninstalling it.So far, at least.
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No, it's a shame because Zone Alarm is a very good program but it does seem to clash with many others.