Official GIGABYTE Forum

Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: Lechuso on July 20, 2010, 09:09:13 am

Title: GA-X58A-UD3R audio problem
Post by: Lechuso on July 20, 2010, 09:09:13 am: Hi, i sent email to gigabyte support, but. . . I have problem with my audio. I hear the audio so :
http://cid-45e3703170f60913.office.live.com/self.aspx/Público/Sin%20título%20^52^6.wma

How i solve this problem??. I had formate my pc, and i had reinstall all drivers.
Title: Re: GA-X58A-UD3R audio problem
Post by: Dark Mantis on July 20, 2010, 09:19:15 am: Hi I have just replied to your other post in the UD3 noises thread. Please don't post in multiple places at once it just becomes confusing for the people trying to help.
If you go onto your other post and delete it we can continue here. Thanks.
Title: Re: GA-X58A-UD3R audio problem
Post by: Dark Mantis on July 20, 2010, 09:23:22 am: No problem already done! runn3R is obviously on the ball this morning ;D

After listening to your sound clip I think what you are complaining about is a latency problem. I am not sure because the clip wasn't that clear. Have you tested for latency? If not try installing DPCLatency checker and see what the results are. You can download it from here: http://www.thesycon.de/deu/latency_check.shtml
Title: Re: GA-X58A-UD3R audio problem
Post by: absic on July 20, 2010, 09:28:26 am: got a problem with the link for the audio clip. can you re-post a good link?
Title: Re: GA-X58A-UD3R audio problem
Post by: Lechuso on July 20, 2010, 09:54:42 am: Quote from: absic115 on July 20, 2010, 09:28:26 am
got a problem with the link for the audio clip. can you re-post a good link?

Hi, i cant attach the file to this post. I'm passing the test of latency, and i will send results later.

You can copy the complete link in to direction bar and press enter ;)

http://public.blu.livefilestore.com/y1pvFBuCk43SEIvWzXKE-_Jzfu2g3oFvcJ7EC2rFKtn-kGEvjV4r9-F_lIRLGwerW8IwBto7lK-nmcCCkqw33qGrQ/Sin%20título%20(2).wma?download&psid=1
Title: Re: GA-X58A-UD3R audio problem
Post by: Dark Mantis on July 20, 2010, 09:56:32 am: Quote from: absic115 on July 20, 2010, 09:28:26 am
got a problem with the link for the audio clip. can you re-post a good link?
The link is good it's just that you will need to copy and paste the WHOLE link into your browser.
Try this:
http://cid-45e3703170f60913.office.live.com/self.aspx/Público/Sin%20título%20^52^6.wma
No! the link is being truncated for some reason. ???
Title: Re: GA-X58A-UD3R audio problem
Post by: absic on July 20, 2010, 10:19:50 am: http://public.blu.livefilestore.com/y1pvFBuCk43SEIvWzXKE-_Jzfu2g3oFvcJ7EC2rFKtn-kGEvjV4r9-F_lIRLGwerW8IwBto7lK-nmcCCkqw33qGrQ/Sin%20t

OK, it's much easier with the whole address!
Title: Re: GA-X58A-UD3R audio problem
Post by: Dark Mantis on July 20, 2010, 10:26:43 am: Have you checked that you have a good earth on your system right back to the mains?
Title: Re: GA-X58A-UD3R audio problem
Post by: Lechuso on July 20, 2010, 11:21:42 am: Yes, i havent problem with earth.

I passed the test, the results:

(http://i30.tinypic.com/oibuac.png)

For 20 seconds this happened, then returned to normal.
Title: Re: GA-X58A-UD3R audio problem
Post by: Dark Mantis on July 20, 2010, 11:57:38 am: That's the problem then. Finding what is causing it could take more time though. You will need to disable all of the background programs that are not important to run the machine and then run the latency checker again. Assuming that the latency is back to normal you can then start enabling the programs one by one checking as you go.
Title: Re: GA-X58A-UD3R audio problem
Post by: plop28 on July 20, 2010, 12:24:58 pm: maybe same problem as me : X58 and ICH10 are too hot
Title: Re: GA-X58A-UD3R audio problem
Post by: Dark Mantis on July 20, 2010, 12:35:46 pm: Possibly, but I think it's more likely to be a background system function or program because of the way the graph fluctuates.
Title: Re: GA-X58A-UD3R audio problem
Post by: plop28 on July 20, 2010, 01:53:55 pm: yes ithe graph is not like me, but it sounds the same :)
Title: Re: GA-X58A-UD3R audio problem
Post by: Dark Mantis on July 20, 2010, 02:04:38 pm: Bad latency will give the same effect whatever the cause. It is then just a case of trying to find out why you have the problem. Often easier said than done.
Title: Re: GA-X58A-UD3R audio problem
Post by: Pantera1222 on July 22, 2010, 09:46:25 am: Thanks for the latency tester didn't think they had such a thing. Definitly check your background programs and also your audio settings.
Title: Re: GA-X58A-UD3R audio problem
Post by: Lechuso on July 22, 2010, 10:05:43 am: Hi!, I update my bios to latest version on gigabyte website and i will run test again for detect problems.
Title: Re: GA-X58A-UD3R audio problem
Post by: Dark Mantis on July 22, 2010, 10:12:40 am: I will be very surprised if the BIOS update fixes your problem on it's own, but here's hoping.
Title: Re: GA-X58A-UD3R audio problem
Post by: Lechuso on July 22, 2010, 03:11:41 pm: I updated my bios. . but this solve it :'(. I try desativate LAN. .. audio. . VGA. USB. .. . but nothing worked.

I do not know what do to fix it. :'( :'(
Title: Re: GA-X58A-UD3R audio problem
Post by: Dark Mantis on July 23, 2010, 12:19:06 pm: Quote from: Lechuso on July 22, 2010, 03:11:41 pm
I updated my bios. . but this solve it :'(. I try desativate LAN. .. audio. . VGA. USB. .. . but nothing worked.

I do not know what do to fix it. :'( :'(
I take it you meant to say it DIDN'T solve it! I would physically remove everything form your motherboar that is not completely necessary and try again adding one item at a time and testing again.
Title: Re: GA-X58A-UD3R audio problem
Post by: Lechuso on July 23, 2010, 01:21:28 pm: Hi, The problem could be caused by improper voltage? I just passed the test two hours and had no problems with sound.

The memory voltage was 1.50 instead of 1.65 to 1600MHz which is what I put. Also disable the power saving options.
Title: Re: GA-X58A-UD3R audio problem
Post by: Dark Mantis on July 23, 2010, 01:43:36 pm: Yes that would possible make sense especially the power saving options.
Title: Re: GA-X58A-UD3R audio problem
Post by: mkrpl on July 23, 2010, 05:59:44 pm: Update bios to F6m (http://www.station-drivers.com/telechargement/gigabyte/beta-bios/x58aud3r.f6m.zip). ( Fix Audio bug )
http://www.station-drivers.com/page/gigabyte/ga-x58a-ud3r.htm
Title: Re: GA-X58A-UD3R audio problem
Post by: Lechuso on July 24, 2010, 03:21:23 pm: Hi, just put that bios, I hope to settle the problem with the audio.

Even removing C1E and saving options are not solved with the previous bios and up the voltage of the RAM.

In five hours it finds the result of this bios, I hope it is good.
Title: Re: GA-X58A-UD3R audio problem
Post by: Lechuso on July 25, 2010, 02:54:16 pm: Hi!!!, With that BIOS i have solved my problem!! :) Thanks for all!!
Title: Re: GA-X58A-UD3R audio problem
Post by: Dark Mantis on July 25, 2010, 03:14:22 pm: Great! Good outcome 8)
Title: Re: GA-X58A-UD3R audio problem
Post by: absic on July 25, 2010, 04:57:59 pm: Nice to know that a BIOS update could solve your problem. Thanks for the update.