Official GIGABYTE Forum

Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: konrad on May 21, 2024, 08:23:05 pm

Title: GIGABYTE B650 EAGLE AX. nice board, ugly bios
Post by: konrad on May 21, 2024, 08:23:05 pm
I completed a build some days ago. I run mostly Linux on my sistems, and I was glad to see that the integrated wifi card (rtl 8852ce) is supported out of the box with modern linux distros. Anyway, my joy disappeared after the first reboot. I was able to trouble shoot this: the wifi card and the bluetooth devices (wich are the same device, as far as I know), tend to disappear after a shutdown or a reboot. I detected the same behaviour also with Windows 10. To make the realtek 8852 reappear, I must power drain (ie: I turn off the power supply, then power on to discharge everything). Then magically wifi works again. This has to be related to the way the board resets and poweroffs itself, ie the bios must be buggy. I read elsewhere that there are other issues related to poweroffs and reboots, so please, Gigabyte, if you love your customers please fix this once for all. BTW: I tried two different boards (I RMAed the first one) and the behaviour is consistent. PLEASE, PLEASE FIX IT!

Am I the only one?? I dont think so, please, let me know
Title: Re: GIGABYTE B650 EAGLE AX. nice board, ugly bios
Post by: shadowsports on May 22, 2024, 02:57:03 pm
Greetings,
Its best to open a ticket with e-Support.  If you don't, the issue may never be acknowledged or addressed. 

https://esupport.gigabyte.com/Login/Index?ReturnUrl=%2f
Title: Re: GIGABYTE B650 EAGLE AX. nice board, ugly bios
Post by: konrad on May 22, 2024, 04:54:41 pm
Greetings,
Its best to open a ticket with e-Support.  If you don't, the issue may never be acknowledged or addressed. 

https://esupport.gigabyte.com/Login/Index?ReturnUrl=%2f

I have already done it. let's hope they fix it. I'm curious to know if I am the only one, but I guess I am not.

I was thinking that I want to disable fast boot and see if this helps...
Title: Re: GIGABYTE B650 EAGLE AX. nice board, ugly bios
Post by: shadowsports on May 23, 2024, 12:55:58 am
With all the horsepower you have available, there is no reason to enable Fastboot.   ;)
Title: Re: GIGABYTE B650 EAGLE AX. nice board, ugly bios
Post by: dmdilks on May 24, 2024, 04:28:16 pm
Quote
PLEASE, PLEASE FIX IT!

This is a user to user forum, support really doesn't look at the forum. That is why shadowsports put up the support link.

Quote
I was thinking that I want to disable fast boot and see if this helps...

I never use fast boot. I really never seen really any difference between fast boot or regular boot. The only thing I do notice between the two. Is that on some boards having the fast boot enabled you can't some times get into the bios.