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Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: theodrin on August 26, 2010, 03:00:17 pm

Title: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: theodrin on August 26, 2010, 03:00:17 pm
Hello, I recently purchased a GTX 460 (768 MSI OC) and a brand new motherboard a Gigabyte GA-MA790X-UD4P. I'm running on Windows XP, with a AMD 720 Phenom processor and a 650W corsair PSU and 4gb of ram.

Now when I initially installed the card into the main PCI-E slot everything was working untill I try to start a game or 3d application (like nvidia control panel) and then my computer freezes.

So I reinstalled drivers, did driver sweep, did this all in safe mode etc and still nothing.

So I thought maybe this was a mobo problem so I installed all the drivers and flashed to the latest bios (F10A) . But still nothing, any game or 3d apllication just makes it freeze.

So I seated the GTX 460 into the second PCI-E slot the 8.0x one and it started up and the GPU was working during games and everything, but I imagine only at half the bandwidth and near the bottom of my case.

So does anyone have any tips or suggestions on why the main PCI-E 16x slot will not function with my GTX 460 768OC MSI card?
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: absic on August 26, 2010, 03:47:51 pm
Hi there and welcome to the forum.

I will need to do a bit more checking but I think I recall a similar situation on the forum and the problem was actually due to the Graphics Card being an Over-clocked Version like yours is.

Will dig around for you and update when I find the info.
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: theodrin on August 26, 2010, 04:35:01 pm
Thanks for your help Absic.

 I searched under the same motherboard name and I only found one guy having a problem with his PCI slots but it seemed that they made a buzzing noise on both slots for him, don't think it's related to this.

Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: theodrin on August 26, 2010, 04:36:32 pm
Hello,

I bought the a/m mobo with Gigabyte GV-R435OC-512I and I noticed a high pitch/frequency buzz that comes from somewhere.
I disconnected the hard drive and the buzz was still there. I then took the GPU out and the noise was gone, which means - it has something to do with the GPU.
I then tested the mobo with another GPU and the same noise was there.
Last thing I did was to connect the GV-R435 to the second PCI Express slot and the noise is gone.

Anyone run into this before? Is there a problem with the mobo if the first PCI Express produce such a high pitch noise? The noise is so disturbing that it literally caused me a headache.

Will I be having issues if I am using the second slot with only one card?

Shall I RMA the board?

Thanks in advance for any advise.

this is the only thread i found related to the GA-MA790X-UD4P motherboard and video card problems.
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: absic on August 26, 2010, 04:43:14 pm
Well, I've just trawled through the whole of the AMD section of the forum and I can't find the topic but I am getting old and maybe I just imagined it..... Naaaah!

OK the first thing to try and establish would be is it the Graphics Card that is the problem or is it the PCIE X16 slot.

The only way to actually do that is to try another Graphics Card. Do you have a spare card or a friend that you can borrow one from?
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Dark Mantis on August 26, 2010, 04:46:03 pm
Well, I've just trawled through the whole of the AMD section of the forum and I can't find the topic but I am getting old and maybe I just imagined it..... Naaaah!


What's the matter absic, the alzheimer's starting to kick in again?  ;D
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: absic on August 26, 2010, 04:48:53 pm
Have you actually tried to find anything on this forum?????

I know it's there and I'll track it down........

Sooooooo many threads

Sooooooo little time! :o
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Dark Mantis on August 26, 2010, 04:51:47 pm
Seriously it is the one thing I find annoying about this forum and that is it is hard to find old bits of information.  :-\
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: theodrin on August 26, 2010, 04:52:57 pm
Well I have another card a GTX260, but it's dead. I have no friends :(

I guess I will go to a computer repair shop and see what the problem is. I'm almost positive it's not the card because it worked fine and I played Starcraft II on the 8x slot for half an hour.

Thanks for your help guys, I will post back when I see what the problem was.
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Dark Mantis on August 26, 2010, 04:58:56 pm
Have you checked to see what the setting s are in the BIOS for the graphics?
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: theodrin on August 27, 2010, 07:02:15 am
optimized defaults, i messed around with the PEG and PCI setting but nothing, it's just back on optimized defaults
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: absic on August 27, 2010, 08:05:14 am
Have you checked to see what the setting s are in the BIOS for the graphics?
To be honest there aren't that many settings that you can tweak for the Graphics on AMD boards at the moment.

optimized defaults, i messed around with the PEG and PCI setting but nothing, it's just back on optimized defaults
This doesn't surprise me and I think your original idea of taking it to a repair shop is probably the best way to go.
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Tiger on August 27, 2010, 07:32:27 pm
Default setting for graphics is the PCI slot first.
PEG Sets the PCI Express graphics card on the PCIEX16_1 slot as the first display.

I would also check the memory settings, particularly the DRAM voltage. If it is crashing in 3D applications, you should run memtest86+ to test for defective memory.
http://www.memtest.org/
The Forum FAQ's will explain how to make a disk to run the program.
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: theodrin on August 28, 2010, 09:56:54 am
100% pass on the ram front.
Tried another older ati card in the slot and it worked fine.
Repair guy was telling me it's a power issue but how can a 650w corsair not be enough for a GTX460 i don't know. might be a faulty psu...it has gone through lightning..
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Dark Mantis on August 28, 2010, 10:25:37 am
If it was an EMP (lightning) fault it would have destroyed your machine. The graphics cards now are very power hungry along with the motherboards and I think you would be surprised at how much they need. I can't honestly see the connection between the power and the different PCIe slots though.
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: bassman100 on October 26, 2010, 09:22:14 am
Hi All, I'm new to this forum. I also have a Gigabyte GTX460 GV-N460OC-768I card. When first installed - all ok on desktop but problems started when using TMPGEnc Xpress - converting avi's to mpg - desktop would freeze.Of course no surprise, playing Fallout 3 5 - 10mins in and system locks up. Updated drivers, driverclean etc no difference.

Up until now I've been using a GTX260, AMD720x3 (all 4 cores going @ 3.0g) for the last year or so - really - no problems at all.

Took the X3 back to stock settings and system runs better - played Fallout 3 for about an hour with no problems. I was thinking maybe it's the PSU - Corsair 's PSU calculator lists the GTX260 as needing more power than the GTX460? Anyway, the VX550 would be ok anyway in either case.

Where to go from here??

System:
AMD 720BE
2x 2gb Corsair DDR2
GA- 790x-UD4P
Corsair VX550 PSU (41Amps 12v single rail)
Windows 7 Home

I have sent the card back after reading of locking up problems with this card, but am thinking of upgrading the cpu to either a native 4core 955BE or a AMD 6core. If the 720 4 core is too much for a 41amp PSU, will a 955 or 1055T work?

Cheers
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: absic on October 26, 2010, 09:35:09 am
Hi there,

Although your PSU is a little on the low side for the high end graphics cards I don't think this is the cause of your crashes. It is much more likely to be the unlocked core on the X3 that is causing the issue and you have demonstrated this yourself by pulling it back to stock settings and not having a problem.

If you are looking to upgrade your system then either an X4 or X6 CPU would be beneficial as you do not have the worry of unlocking a dodgy core(s). It would also be a good idea to upgrade your PSU, if money allows, to something a little more powerful, especially if you wish to run a higher spec'd GPU.

EDIT: If you check here: http://www.gigabyte.com/support-downloads/cpu-support-popup.aspx?pid=3038 you can find supported AM3 CPU's and it also shows you the BIOS version you will need to have for it to be recognised.

If you need to update your BIOS you can download it from here: http://www.gigabyte.com/products/product-page.aspx?pid=3038&dl=1#bios The latest version for the GA-MA790X-UD4P is F10A
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: bassman100 on October 26, 2010, 10:43:49 am
Re: Absic, Thanks for reply. I was thinking of the open 4th core, however it has worked flawlessly for over a year and oc'd to 3.0gig. It works very well at 3.2g, but, I'm not that greedy!! Besides, I like to keep the temps down. At full 4 core op/3.0g, the temperature does not go above 48deg (Everest). I put the GTX260 back in and is still working fine.

I'll look at a Corsair TX650 (52amps 12V)

Cheers
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: absic on October 26, 2010, 10:50:40 am
I know what you mean. These kind of issues can be really frustrating, everything works OK, you replace a component and then everything goes t**s up.

The Corsair TX650 is a good PSU and should provide enough power for you. But I still feel, if money will allow, you would also benefit from getting a true X4 or X6. I run a 1090T and for encoding, both audio and video it knocks spots off of the Phenom ii X4 965.
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: bassman100 on October 26, 2010, 02:43:35 pm
Thanks Absic - I'll get the GTX460 back and new PSU and either a 955 or a 1055 6core (Budget limitations!!) I'll post again when finished.

Cheers
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: absic on October 26, 2010, 02:46:58 pm
Good luck and the 1055 will be better than an X3 without the hassle of having to tweak things too much!  ;)
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Prof on November 08, 2010, 03:25:41 pm
I have a similar problem on a similar motherboard.

MA790X-UD3P + newly purchased Gigabyte GTX460 1Gb OC.

After much swapping of components and testing, it appears that my MB is the culprit. If I put the GFX card under any sort of load (games/benchmark or even video playback) the system freezes (although audio will often continue. I never really had much trouble with my HD4850.

I have tested the GFX card in 2 other PCs, and it is perfectly stable. I have tried 3 differenct CPUs, different RAM, a fresh isntall of Win 7, Windows XP and it still points to the MB.

Power supply is a Coolermaster SilentPro 700w, which has been tested in a friend`s PC with the GFX card.

The GTX460 looks good when it`s working, but I only get a few minutes of gameplay if I`m lucky.

Currently limping along with 4Gb OCZ Plantinum DDR2, Coolermaster 700W, AMD Phenom II 550, Win 7 64bit and a couple of Gigabyte boards that don`t seem to be happy with each other !
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Dark Mantis on November 08, 2010, 03:33:06 pm
Hi and welcome to the Gigabyte Forum.

It would sound like a power or heat problem although there have been quite a few driver issues recently for the 460.

Have you got a good cooling flow through your case?

Have you connected up all the power cables for the new card?

What drivers are you presently using?
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Prof on November 08, 2010, 03:40:05 pm
Latest NVIDIA drivers (and I had the problem with the default Win 7 drivers when I did the fresh install).

2 x dedicated PCIe PSU connectors used from the Coolermaster PSU. I also tried it with the adpaters from the HDD PSU connectors. The GFX card ran perfectly in my mates machine - cheap Foxconn MB + a cheap 550W PSU.

Cooling ? Side of case is rarely on, and they are two large case fans anyway. CPU is cooled by a Artic Cooling Freezer Pro.

Graphics can crash before the heatpipes on the card even get warm. Top temp of the card is about 65 C (if it runs for long enough). I`ve seen it crash at 40 c.

Thanks for the welcome, BTW. I have sent an email to technical to see if they have any suggestions, currently waiting for a reply.

Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Prof on November 08, 2010, 10:21:06 pm
This evening, after deciding that I need the machine to be stable until the issue is resolved, I did a final test with Heaven benchmark & kombustor, neither ran for very long before freezing. I decided to try the Nvidia drivers from Gigabyte (slightly earlier than the latest from Nvidia). Same problem.

So, the old HD4850 is back in my PC, and I`ve just run kombustor for 30mins+, before I stopped it. Temperature reading max 64C, and no crashing. It might suggest the GTX460 is faulty, but it ran fine in 2 x friend`s PCs, and on the one PC I ran it with my PSU.

I`ll soon have a Corsair CX430 PSU and a Gigabyte GA-M68M-S2P for an upgrade job I`m undertaking. I`ll try the Corsair PSU with my system, I assume it will be up to the job (just).
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Dark Mantis on November 08, 2010, 10:32:33 pm
To be honest I doubt that the Corsair PSU will be powerful enough to run what you have  got there but you can try. The minimum for the motherboard is 500W recommended. Those 460s are quite power hungry too. I would normally recommend a 650W single 12V rail for your system.
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Prof on November 09, 2010, 09:44:27 am
Thanks for the advice on the PSU.

From reviews I`ve read, a GTX460 running under load with an i7 CPU consumes less than 300watts.

I`m going to test my MB with an LE-1640 (which I`ve pulled from a machine I`m going to upgrade). The CX430 is a single 12v rail PSU, capable of 28amps MAX current on that rail. That`s 336watts. I reckon the GTX460 draws about 160 watts under full load, leaving at least 150 watts for the MB + CPU. My Hard drive is an SSD, so that consumes about 0.00005 watts (LOL !). No other drives or other components need to be attached to the system.

If I was building this system for long term use, I`d use a quality PSU of at least 500 watts, but for a few minutes of testing I think it should prove a point.
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Dark Mantis on November 09, 2010, 09:48:00 am
If it manages to get past the initial startup current it might be alright. Normally if there is going to be a problem it's on booting up.
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Prof on November 09, 2010, 01:07:04 pm
Mmmm, I`m not so sure about that.

There is a big increase in current load when a modern graphics card starts doing 3D stuff. My GTX460 goes from cold heatsink to hot heatsink in a matter of a minute or two when I fire up a game. Booting up, the graphics card will not be doing much work, even on Windows desktop, it won`t be drawing too much current. Fire up Crysis, kombustor etc, and the load on the PSU goes up a lot.

Having said that, I still think the CX430 should have no problem running my GTX460 + a fairly low power CPU & SSD. SLI mode, or a GTX480, and I`d expect problems.
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Dark Mantis on November 09, 2010, 01:14:38 pm
I understand what you are saying and if we were only talking about the graphics card I would agree but we are talking about the total system firing up all at once, that's motherboard , CPU, memory, GPUs, drives, fans, and anything else you have attached. Anyway hopefully your PSU will be powerful enough and do the job.
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Prof on November 09, 2010, 03:41:18 pm
Gotcha. There will be a "surge" at power up, but running a game or benchmark will be the real test of a PSU`s ability to supply the power that it claims.

The thing is, now I have removed the GTX460, and stuck the HD4850 back in, the machine is stable. I can play games and run benchmarks OK, the GTX460 might draw a bit more power than the ATI card, but the difference is not huge, and certainly shouldn`t cause any problem for my 700W PSU (50amp 12v rail).

I`ve got the Corsair PSU, cheap Gigabyte MB and a Phenom II 250 CPU on the way. In other words, I should be able to pin the problem down with a little more component swapping. My money is on the MB being at fault. As I said earlier, the GTX460 has had a bit of a "thrashing" in a couple of other PCs (with the same drivers that I`ve used), and it didn`t lock up once. I`m thankful that the fault does appear often, rather than being intermittent, otherwise it would be a devil to sort out.
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Dark Mantis on November 09, 2010, 03:49:20 pm
Your PSU should be fine if it is 700W, I don't know why but I thought it was much smaller for some reason. It could well be the motherboard but it is hard to tell at the moment. As you say it is easiest when you can just swap out components.
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Prof on November 09, 2010, 06:00:48 pm
I have pretty well swapped everything (see my first post on the previous page).

I know my PSU (700 watt Coolermaster SilentPro) is more then enough for the job, but I`ve been into electronics for long enough to realise that nothing can be ruled out. Although I didn`t believe there was much chance of it being my PSU, I did run my new GTX460 in a friend`s PC with my PSU (which worked fine). I would have run my PC with my new GTX460 and another PSU, but neither of my friend`s PCs (which I happened to build) have a PSU with 2 x 12v supplies for the motherboard. My MA790X-UD3P has the 2 x 4pin 12v socket for CPU power, so I have not yet tried another PSU with my MB. Both RAM and CPU have been changed, but the GTX460 still won`t behave itself in my MB. It`s frustrating, because I have this nice new GFX card, but I can`t use it properly.

On another note, I emailed Gigabyte technical support at the weekend about this matter, still no reply. Do you know how long they take to respond ?
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Dark Mantis on November 09, 2010, 06:08:44 pm
If it is dealt with at a local level it might only take a few days, however if it is answered by GGTS in Taiwan it could be ten days. And I am afraid to say none of them work at the weekend.
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Prof on November 11, 2010, 12:17:43 am
It is the motherboard.

The GA-M68M-S2P arrived today. I fitted it, installed Win 7, and now I can witness the power of my new graphics card.

I ran the Heaven benchmark, and for once it completed. I then left kombustor running for about 20 minutes, came back to the machine and it`s still running !

Earlier, I tried the GTX460 in the secondary PCIe slot (it`s x8 on my board). I believe that the card should run in the secondary socket, but a little slower. Well, it sort of worked, but the booting into Windows was very slow, the mouse pointer kept stopping, and one ore twice the machine crashed.

Anyway, at least I`ve now proved were the fault lies, the motherbard will be sent for repair.
Title: Re: GA-MA790X-UD4P (PCI-E 16x crashes but PCI-E8x does not)
Post by: Dark Mantis on November 11, 2010, 09:16:34 am
I am glad you finally managed to prove the fault. At least now you can send it for RMA and get it sorted.