Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: Elrin on August 29, 2010, 11:58:21 pm
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Posting for my girlfriend as she just got herself a nice new rig...unfortunately we can't get it working.
Specs and what we've tried...
Intel Core i5-750 Lynnfield 2.66GHz LGA 1156 95W Quad-Core Processor
BX80605I5750
G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666) Dual
Channel Kit Desktop Memory Model F3-10666CL8D-4GBHK
GIGABYTE GA-P55-USB3 LGA 1156 Intel P55 USB 3.0 ATX Intel Motherboard
CORSAIR CMPSU-650TX 650W ATX12V / EPS12V SLI Ready CrossFire Ready 80
PLUS Certified Active PFC Compatible with Core i7 Power Supply
Seagate Barracuda 7200.12 ST3500418AS 500GB 7200 RPM SATA 3.0Gb/s 3.5"
Internal Hard Drive -Bare Drive
EVGA GeForce GT 240 PCI-E 2.0 1GB DDR5 Graphics card
Basically, we go through a fresh install of Windows 7, and it hangs up at the "splash" screen after finishing the install and restarting for the last time. It just won't start windows.
We've tried putting drivers on pre-windows, resetting the CMOS, removing USB devices and RAM. I put my HD (with Windows 7 32 bit) in her machine, and it seemed to work fine. I put her HD (with her Windows 7 64 bit) in my machine and it ran fine.
We tried installing my Win 7 32 bit on her HD, but that didn't work either. Her old HD with Win XP works fine though.
Starting to get a little frustrating...lemme know if you need more info.
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A couple new attempts...
Disabled the USB from bios and tried installing and running with the HD in AHCI mode. Same crash while starting windows.
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What gets me is you say windows 7 32 bit and XP both work fine but not windows 7 64bit?
Is the HDD in one of the blue SATA ports? Reinstall may be needed.
Also try these setting in the BIOS.
Standard CMOS Features
Drive A > None
Some have posted that if you don't have a floppy windows will not run right unless you set this to none.
Power Management Setup
HPET Mode > 64-bit mode
The Default: 32-bit mode but I installed windows 7 64 bit fine but you never know.
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Try setting the ports to IDE mode. Have you checked to see if the memory is on the QVL for Gigabyte or GSkill for this motherboard?
Have you made sure that all the power plugs are fully connected on the motherboard?
What beeps do you get on POSTing?
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Windows 7 32 bit worked fine, but it was from my harddrive. Already installed, updated, etc. We just threw my hd in hers (on her mobo) to see if it'd work.
Haven't tried POSTing. Will try other stuff first.
Missus just tried disabling drive A, it looks like it may be working, but still too early to say for sure.
Will update on all these suggestions later. Early class tomorrow so early bed. Thanks for the help so far :D
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Quick update.
Disabling Drive A gets us to Windows. But cd-drive and USBs don't work. They're enabled in bios.
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As an update, (I'm Elrin's "missus") nothing seemed to work. I'm getting a replacement for the motherboard after talking with someone on the Gigabyte hot line. And now, I wait...
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Hi melanie and welcome to the forum.
While you wait or when you get the replacement motherboard try building it up on the desktop before putting it in the machine it can save a lot of time and trouble. Just connect up the motherboard, cpu, heatsink, fan, buzzer and power supply and try and POST. If you get a series of beeps then all is ok and you can turn it off and try adding some memory and restarting. Carry on like this until you are sure everything is working. If when you come to rebuild it in the case there is s problem you will find it much easier to troubleshoot. ;) Sometimes it is just a misplaced motherboard post or some other short to ground that is causing the trouble.
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May I add something here Dark Mantis.
Don't put the motherboard on the anti-static bag that is is packed in, a piece of cardboard or some other material that you know is not electrically condutive.
Bill.
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Yes Bill you are quite correct and I should have emphasised that point. Make sure that whatever you place the components on is not conductive. As Bill said cardboard is fine.
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These guys had th same problem as mine............ hang at bios splash screen.......... wonder what was their solution???????
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I don't know the solution yet-- I'm waiting for a replacement.
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I don't know the solution yet-- I'm waiting for a replacement.
You will probably find that the board will be returned without any documentation on what has been done to it. You will have to request the information. ::)
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These guys had th same problem as mine............ hang at bios splash screen.......... wonder what was their solution???????
Do you have your hard drive plugged into one of the *white* GSATA ports? Because that's where I have it plugged in now, and it hasn't had a problem so far. (Starts up a lot faster too!)
EDIT: I accidentally labeled it blue earlier.
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Do you have your hard drive plugged into one of the blue GSATA ports? Because that's where I have it plugged in now, and it hasn't had a problem so far. (Starts up a lot faster too!)
That will be the Intel ports the blue ones as a posted from the start saying that...by me...
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Do you have your hard drive plugged into one of the blue GSATA ports? Because that's where I have it plugged in now, and it hasn't had a problem so far. (Starts up a lot faster too!)
That will be the Intel ports the blue ones as a posted from the start saying that...by me...
Ah, sorry-- Got confused.
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You are confused ???
Which ports are you using?
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I am currently using the white port labeled GSATA
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They are actually the slowest ports on the motherboard! When we did a test on the various ports a little while ago the GSATA came bottom of the list folowed by the SATA3(Marvell) and the Intel ICH10R southbridge controller was the fastest.
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They are actually the slowest ports on the motherboard! When we did a test on the various ports a little while ago the GSATA came bottom of the list folowed by the SATA3(Marvell) and the Intel ICH10R southbridge controller was the fastest.
Heh, well for what ever reason, the computer will start up successfully when it wouldn't in the other ports.
I'm just thrilled it seems to be stable!
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We are all delighted for you, I am sure. It's just it would seem to be the opposite to what you would think. It might be possible that you have a problem with the Southbridge chip because that should be the fastest and most stable.
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We are all delighted for you, I am sure. It's just it would seem to be the opposite to what you would think. It might be possible that you have a problem with the Southbridge chip because that should be the fastest and most stable.
Hm, well to be honest-- I don't know what the Intel ICH10R southbridge controller is or what it looks like... Originally I had tried the SATA2_0 slot, and that was when I was having problems. (I was thinking numerically that "0" was the place to start) Now, I have it plugged into GSATA2_7.
(If there's another option, I have to admit that I don't know what it is)
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Nothing wrong with your logic port 0 was a good place to start and should have been the best result for you but for some reason wasn't. The first few ports are all controllled by the southbridge. Anyway the main thing is it is working ok for you now. ;)
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Well, in any case, thank you all very, very much for all your help!
This forum is a great place! :D
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Hello,
Not sure if anyone will get to read this, but I would like to thank Elrin, Melanierw, and Dark Mantis for the helpful posts. This particular post caught my eye because the system specs are almost the same(different video card). I replied to this post since there did not seem to be other posts like this one after doing a search. Also, to confirm that there is a problem with the SATA vs. GSATA ports.
I too had the issue about Windows 7 hanging on the startup screen. The solution was also to switch the SATA connection from SATA2_0 to GSATA2_7.
This problem occurs for all of the SATA2 ports(0-5).
I have now spent a total of 8 solid hours trying to figure it out, all the while believing it to be the classpnp.sys problem that other Win7 users have run into.
The annoying part about this problem is, as Elrin stated, when you switch the hard drive out (put in another computer/ put a working hard drive into this computer) it works in the SATA ports! Something about this motherboard REQUIRES the user to have hard drives which had their operating systems installed on this motherboard to be connected to the GSATA ports.
Edit: I tried installing Win7 32-bit.
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Well hi and welcome to the Gigabyte Forum.
Thanks very much for the input and feedback as it might well help someone else in the future. ;)