Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: FLAMENKO on December 23, 2010, 02:01:34 am
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As the title says, I am cutting my head off with this. I have 3 USB 3 devices (ST Ram Cache/ST SuperCrypt/Vantec USB3 dock) and only the dock will be recognized in the USB3 ports and only in USB2 mode.
Thoughts? I have tried updating drivers and then upgrading to the SuperTalent versions then rebuilt the system...still no luck.
Yes Mass storage and USB3 on in bios. I have also upgraded the bios to the newest
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Hi and welcome to the Gigabyte Forum.
I have just helped someone else with a similar problem so it is probably easiest just to point you to their thread for a start. If that doesn't help post back.
http://forum.giga-byte.co.uk/index.php/topic,3787.new.html#new
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You can find newer firmware and drivers here: (just loaded them myself)
http://www.station-drivers.com/page/gigabyte/ga-x58a-ud7.htm (http://www.station-drivers.com/page/gigabyte/ga-x58a-ud7.htm)
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I have the most updated bios for rev2 which is FC7
Tried all other suggestions no luck. A reg usb2 device will work and my usb 3 ext dock will work as usb2 but 2 other usb3 will not even be recognized.
Is this an rma issue?
Any further thoughts or ways to test are appreciated...
I would believe it has to be driver as a usb2 drive will work fine in there...
I wonder if its not somehow getting enough power for usb3
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I wonder if its not somehow getting enough power for usb3
That is always posssible although I would be suprised if it was the fault of the motherboard as it will normally supply more than adequate power compared to other makes because of the composition. Possibly the cable or the external boxes.
I would agree that it is more likely to be a driver issue. Did any of the other thread help at all?
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No and this is really a pain as I cant find the same issue anywhere on the net which makes me think that it may not be a driver issue so you see both sides. I run the site www.thessdreview.com and got the board because the ASUS just wasnt cutting it in USB 3 whatsoever. The bigger board was also needed compared to the rampage because I just got a Revo for testing and have a LSI 9260-8i on the way.
I am truly hoping it is the board because another is on the way and I am pushing this review to get the P67 which they have only let one other have thusfar...
So goes my tribulations..
Oh the USBs that wont work are a Super Talent 32GB Ram Cache and 64Gb SuperCrypt which work fine elsewhere
And Tx for your help...truly. If I can ever return the favour...
Oh as well....there is power going into the usbs that arent recognized...they heat up in fact...
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So we can rule out the drives themselves then as they work elsewhere. Have the cables been check with the drives also?
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What cables? The USB3 ports are direct from their back connector and the drives plug in direct? I have been wondering about that one because I heard it a few other times and wondered if there was something in the internal cabling I am missing???
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No it was just that I thought that we were talking about larger drives that sat on the desktop. I should have checked first. I can't really see power being an issue here though.
I am taking it that USB 3.0 is enabled in the BIOS though?
Yes I saw in your first post that it is.
USB Legacy Storage shouldn't be enabled in the BIOS really as that is just for the pre-Windows environment.
To be honest we haven't had a lot of experience on the forum with any USB 3.0 devices as there haven't been many around until recently. I personally haven't any USB 3.0 units so nothing to test with I am afraid.
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In bios... USB3 is enabled and USB Storage functions which detects duing boot...
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Well I thought that somewhere in the BIOS was the option to let the OS run the Plug'n'Play rather than the BIOS but I can't find it at the moment.
The thing is with USB Storage Functions it enables them prior to Windows being booted but sometimes this can cause problems in the OS.
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Yup shut it off to try and see if it would make a diff...nope...
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I am afraid I am out of ideas then. Maybe someone else can offer some insight?
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Ya new board on the way as well. Still getting the odd blue screen and cant figure that out...
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What is the error code on the BSOD?
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I never checked the code but will next time...memory something or other
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Yes it could be helpful certainly by giving us a pointer to the problem. We need the number code as well as the description.
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Ok I am going to kill this board.... The new one isnt in yet I have been trying to figure this one out. I have figured one thing and that seems to be the reason it keeps rebooting.
When it resets it states that it is from OCing or change in power... I can see the values and it says that my system is running at 2.93MHZ and not 2.8 as I haver a '30 processor. I have tried everything to get it to run at 2.8 but in biios it always says 2.93 and further, there is something under my CPU ID that says:
CPUID000106A5 PATCH 1B00000011>
??????? Thoughts here?
This board just seems so screwy. I have tried just about every angle including a total reset by removing the batt yesterday and then rebooted in use a few time...fine all day.
This morning I start using it and first Google crashes then reboot and BSODs which I cannot catch fast enough.
Is there something in the event viewer I can ull up that may help? I cant find a reason but I am not that informed...
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First thing I would advise you to do would be to go to Control Panel/System Properties/Advanced System Settings/Advanced tab/Startup and Recovery/Settings and untick the box marked Automatically restart and then OK.
That will stop the system rebooting before you can see what the BSOD says.
The OC is something that seems to come as standard on Gigabyte boards/BIOSes. I don't know if the idea is that you seem to get a free boost in speed or an advertising gimmick or what but they al seem to default to one step higher than they should. Mine is a 920 that should be 2.67 Ghz but it actually runs at 2.83 Ghz at stock.
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Done, I ripped the whole system out of the Survivor case and rebuilt it on my original HSPC bench where it should have been in the first place. Now I can see a bit more, the first of which is that I have constant green and reds top left of the RAM where the CPU fan plugs in. The book identifies this as this being the CPU voltage L1 and L2 whereas it should be off for normal. Thoughts? Using a CoolerMaster Hyper 212 which seems to be installed correctly...never a prob before and yes I added some Arctic Silver to the top of the CPU for better heat dissipation.
Ih and still no USB3 although the slot will work on my USB3 dock in USB2 mode. Still doesnt recognize the SuperCrypt or RamCache USB at all regardless of how I format them.
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The LEDs especaillly the green one are of no matter. The green one just lets you know that the CPU is slightly over it's default setting as we discussed earlier. I don't know why the red one is on though.
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Dark Mantis... you are a good man and I will be back. I decided to see if it was anything but the hardware so I ripped it all apart and put it together on my ASUS Rampage III once again. Everything works without trouble...even USB3!
Once I get the new mobo, I will let you know how it goes..
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Yes thanks and we would be interested to find out the end game.
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What drivers and firmware are you trying? Although I've never had any issues with the USB3 ports, you may want to try the latest drivers and firmware just to be sure, that is if you still have a board in your possession.
3027 Firmware
http://mbforum.gigabyte.de/forumdownload//Software/F302708FWUP1.exe
2.0.32.0 Driver
http://mbforum.gigabyte.de/forumdownload//Software/RENESAS-USB3-Host-Driver-20320-setup.exe
Works fine for me, have tried a few USB3 drives.
Here is some of my results with USB2 and 2 different USB3 drives, from a few weeks ago.
(http://img574.imageshack.us/img574/7619/usb3compareusb2.png)
(http://img831.imageshack.us/img831/305/usb3compareusb3.png)
(http://img218.imageshack.us/img218/1008/attousb3compareusb2.png)
(http://img710.imageshack.us/img710/3107/attousb3compareusb3.png)
(http://img211.imageshack.us/img211/6155/16gb.png)
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I have tried all the USB3 drivers and will once again should I have a prob with the new board. I am reaching 240 with SuperCrypt and 130 with RamCache on Asus USB3.
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Did you update the firmware as well, or just drivers?
Latest BIOS for the UD7?
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Ok back.... new board diff problem eheheheh.
Received ans installed the new board and it works fine for USB3..
I now have a prob with my PCIE slots, in that, the video card (MSI GT460) will only work in slot one. This is a problem because I need to install a Revo, LSI 9260-8i and wifi card and, for some reason, the last of the PCIe slots closest to the PSU does not want to work.
I figured O might even move the video card to cover the PCI and go wiresless through usb but no luck.
The video card ONLY works in the first slot....can this be fixed?
Oh and updated bios to latest already.
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Have you changed the Primary boot option for the graphics in the BIOS to suit the new slot?
It should read Initialise Disply First PCIEx16_2 or similar depending on whcih slot is to be used.
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If you mean the Init Disply First in the Advanced BIOS options then yes. I have tried to set it to the correct card without success...
The problem is not even the bios will boot from any slot except the first...
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I figured once I updated the bios that might help....nope.... Now, once again I have pulled the plug and battery and will let it sit for awhile to reset itself.
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Did you disable the Keep DMI Data when you updated the BIOS?
Try clearing the CMOS completely by:
Remove the power cable from the mains supply and then press the power switch on the case for a few seconds just to drain any residual energy in the PSU capacitors.
Once done remove the motherboard battery for at least ten minutes before replacing it.
Next plug back into the mains supply and boot.
You will now need to enter the BIOS by pressing DEL and load Opimised BIOS Defaults.
Make any other changes to the BIOS settings to suit your self and then press F10 to save and exit.
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Yes...the only way to visually see the bios on boot is with the vid card in slot 1... I cant get it to work on any other slot and the last pcie-8 slot doesnt work for any pcie device although it powers them
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Well that certainly sounds wrong if you are correct. I think it might be time to RMA the board then.