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Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: GigThug on December 28, 2010, 09:58:33 am

Title: problem when trying to install from the drivers & utlity CD
Post by: GigThug on December 28, 2010, 09:58:33 am: hi guys

whenever i try to install from the provided CD of the motherboard i get (sometimes it entres the xpress install window)

then i get "device open failure" with "ok", also i got this problem when i try to install @BIOS program

i dont really understand why its that way cause i did installed from the CD times ago..

here pic:
(http://i55.tinypic.com/35n591u.jpg)

any ideas?
Title: Re: problem when trying to install from the drivers & utlity CD
Post by: Dark Mantis on December 28, 2010, 10:48:53 pm: Quote from: GigThug on December 28, 2010, 09:58:33 am
hi guys

whenever i try to install from the provided CD of the motherboard i get (sometimes it entres the xpress install window)

then i get "device open failure" with "ok", also i got this problem when i try to install @BIOS program

i dont really understand why its that way cause i did installed from the CD times ago..

I guess that you are just plain lucky then as the @BIOS program is very dangerous and we always advise using the QFlsah utility instead. Any other program or driver is better off being downloaded from the website as it will be more up to date.
Title: Re: problem when trying to install from the drivers & utlity CD
Post by: absic on December 29, 2010, 10:51:58 am: Hi there,

you don't give us much to go on here and the reason you can't install from the CD can be due to many things.

That said, like Dark Mantis, I would not use any of the software from the install disk and it is much better if you download the Software and drivers that you need from the support page for your motherboard as they are usually more up to date.
Title: Re: problem when trying to install from the drivers & utlity CD
Post by: GigThug on December 30, 2010, 09:44:55 am: no itsnt that i want to install @bios software i already use q-flesh , just wanted to install utlites from the DVD

*not all the utlites is on the gigabyte site , but on the DVD like the dolby sround
Title: Re: problem when trying to install from the drivers & utlity CD
Post by: Dark Mantis on December 30, 2010, 10:01:13 am: Agreed that not everything is on the utilities website but most things are including the dreaded @BIOS if you insist in using it.

http://www.gigabyte.com/support-downloads/utility.aspx
Title: Re: problem when trying to install from the drivers & utlity CD
Post by: GigThug on January 02, 2011, 12:04:55 am: Quote from: Dark Mantis on December 30, 2010, 10:01:13 am
Agreed that not everything is on the utilities website but most things are including the dreaded @BIOS if you insist in using it.

http://www.gigabyte.com/support-downloads/utility.aspx

hi man

it seems you dont really understand me i dont want use @BIOS , just mentonied it as an example

i just want the damn problem fixed man
Title: Re: problem when trying to install from the drivers & utlity CD
Post by: absic on January 02, 2011, 09:17:57 am: Hi,

I understand your frustration but my original comment about a lack of information still holds.

If you could post back with this information giving your full system specs and operating system it would help, as the problem of not being able to read from the disk can be due to many issues.
Title: Re: problem when trying to install from the drivers & utlity CD
Post by: GigThug on January 02, 2011, 08:33:27 pm: MB: GA-MA785GT-UD3H

CPU:AMD Phenom 955 II X4

RAM: 2GB stick kingston

sound: creative (both onborad and creative used)

graphic:the built in IGP

2 HD's: OS hd IDE , stoarge SATA

2 DVD :IDE DVD BURNER, SATA BURNER

OS: windows xp 32bit po SP3

PSU: (http://i55.tinypic.com/24d3n2r.jpg)

I had alot system stability problems since i have replaced MOBO+CPU+RAM
the PSU didnt changed.

what problems do you see here man>?
Title: Re: problem when trying to install from the drivers & utlity CD
Post by: Dark Mantis on January 02, 2011, 08:42:35 pm: Whether it has anything to do with this problem or not I would adviswe you to replace your PSU with a decent one before damage happens to your equiptment. There are many scare stories on the net of this and to be honest you wouldn't expect anything else for the price. You really need to pay more that £20 for a reasonable PSU.
Title: Re: problem when trying to install from the drivers & utlity CD
Post by: GigThug on January 02, 2011, 09:06:25 pm: Quote from: Dark Mantis on January 02, 2011, 08:42:35 pm
Whether it has anything to do with this problem or not I would adviswe you to replace your PSU with a decent one before damage happens to your equiptment. There are many scare stories on the net of this and to be honest you wouldn't expect anything else for the price. You really need to pay more that £20 for a reasonable PSU.

iam plannig to change

i dont understand in voltage ,rails, watt and all this story

is there anything wrong right now with the power supllied to system based on the system spec?

how can i know al the hradware gets the needed power?
Title: Re: problem when trying to install from the drivers & utlity CD
Post by: Dark Mantis on January 02, 2011, 09:16:14 pm: To be perfectly honest I wouldn't really expect the PSU to be that cause of your immediate problem but if they go they can take a lot of expensive hardware with them. Also it is fairly low powered (even if it actually is this power output which is debatable) and even though you don't have a power hungry system I would suggest getting something in the region of 600- 650W and a single 12V rail if possible. Any bigger would be fine as it will only use the power it needs.