Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: w_tanoto on December 30, 2010, 01:54:58 pm
-
Dear all.... I am new here. I am also new to Gigabyte product, but I chose gigabyte because it is superior compared to Intel's board. My gigabyte experience started off really badly (I won't give the details here since it is no longer a problem), but I am enjoying it now. I will probably buy my next motherboard from Gigabyte again. All went well, except for one thing
So, I'll go ahead and give my specs:
Corsair TX750 Power Supply
Intel Core i7 750 3.06 GHz
10GB DDR3 Memory in total - I can't use slot 2 because of earlier accident
2GB Memory Team DDR3 in slots 1, 3, 4, 5 (Total 8GB)
2GB Memory V-Gen DDR3 in slot 6 (Total 2GB)
2.5TB HDD in total
1TB WD Caviar Black SATAIII in SATA slot 6, 7 (Total 2TB)
500GB WD Caviar Green SATAII in SATA slot 8 (Total 500GB)
LG Blu-ray Disc/HD DVD reader in SATA slot 0
LG Blu-ray Disc writer in SATA slot 4
Samsung DVD-RW drive in SATA slot 9
ASUS ENGTX465 (nVIDIA) 1GB DDR5 in PCIe x16 Slot 1 (PCIe x8 slot 1 is not accessible)
D-Link N150 Wireless Adaptor in PCI slot
Floppy Disk Drive
Card Reader
Logitech G15 Keyboard
Logitech VX Nano Mouse
Logitech Z506 Speaker
Logitech Webcam
Bluetooth Dongle with no brand
A 2.0 speaker without brand
And here comes the trouble:
Pinnacle Hybrid PCIe TV Tuner Analog/DVB-T in slot 2 PCIe x1
Firstly, there are no indications whatsoever from BIOS that this card is troublesome.
I only became suspicious of something wrong because of repeated failed Windows installation attemps (both Vista and 7). It stuck to the point after which my keyboard was detected (my keyboard has an LCD and lighting which flickers during the installation). I knew I should not install my HDD to SATA ports that are controlled by Intel's chipset - see specs, which according to a source, can cause the installation to hang. So that was not the case. I took off the components one by one, and eventually came up to the TV card. The Windows Installation was successful after I took off the TV card.
After the installation, I installed all the drivers. All working correctly, except the TV card. It's undetectable. I installed the drivers, use Media Player. Nothing....
I still refused to believe my TV card was damaged. I took a proper precaution by grounding myself, and not to touch the components unless necessary.
I also found this. I think in some way the problem is similar to my case:
http://www.tomshardware.com/forum/255208-30-pcie-tuner-update-video-card
Could anybody possibly tell me how to do that, and the good PCI bus value to start with. (Gigabyte motherboard gives me warning not to increase it to over 100MHz in BIOS setup). I am somewhat scared with modifying the value. Last time it caused a major problem for me until fixed by a Gigabyte technician. All started because I pushed the CMOS clear button.
Thanks in advance
-
one more thing: I also tried PCIe x8 Slot 2. Same result
-
Hi
Well I am suprised that your motherboard is working at all with the way you have got the memory configured. I really wouldn't have expected it to boot. I mean you have no module in DDR3_2 and then you have an entirely different make/model in DDR3_6
Your boot drive should be in SATA2_0 on the IntelICH10R Southbridge controller followed by the rest of your hard drives and then the optical drives I would advise putting on the Marvell 9128 SATA3 controlled ports and set them to IDE mode in the BIOS.
As to why your TV card isn't working I don't know but would suggest trying it in another system if you can to make sure that it isn't faulty.
-
Hi
Well I am suprised that your motherboard is working at all with the way you have got the memory configured. I really wouldn't have expected it to boot. I mean you have no module in DDR3_2 and then you have an entirely different make/model in DDR3_6
Your boot drive should be in SATA2_0 on the IntelICH10R Southbridge controller followed by the rest of your hard drives and then the optical drives I would advise putting on the Marvell 9128 SATA3 controlled ports and set them to IDE mode in the BIOS.
As to why your TV card isn't working I don't know but would suggest trying it in another system if you can to make sure that it isn't faulty.
Thx for your reply. Yes, unfortunately for the memory, I had to do it that way. Previously I installed it from solt 1-5, with slot 6 empty. After that accident, I have to keep slot 2 blank for the computer to boot or else. Nevertheless, it detected full 10GB memory. I originally intended for my system to have only 8GB memory. The 2GB came from my other computer which will not accept a 2GB memory despite it accepting 1GB memory. So, I plugged it in. It worked.
As for my HDD/ODD config, see:
http://www.thinkcomputers.org/gigabyte-x58a-ud3r-intel-x58-lga-1366-motherboard-review/
Windows 7 installer freezes with the hard disk and optical drive hooked up to the Southbridge-powered SATA ports. Workaround: install Windows 7 with the drives connected to the Gigabyte SATA2 controller. After the successful installation the Southbridge-powered ports work.
I don't want to risk another blown PSU (well, it's a part of the accident) by disassembling the computer in order to reach the SATA port, hence my installation. I disconnected the ODD (BD/HD DVD and BD-RE drives) from the Intel controller when installing windows, so none connected to it during the installation.
I am still doing a research on my TV Tuner. It seems that it started to looks like these bunch of people using ASUS board, despite the brand of the TV tuner:
http://vip.asus.com/forum/view.aspx?SLanguage=en-us&id=20100124194801687&board_id=1&model=P7P55D-E%20PRO&page=1&count=13
I will let you know if there are developments on this issue.
Thx
-
What exactly was this accident that you keep referring to?
It sounds a bit drastic and may have damaged your motherboard?
I don't know what this thinkcomputer site you linked to is on about but it is not the best advice. It just doesn't make sense to put your boot drive on the SATA3 port as they are actually slower than the SATA2 ports controlled by the Intel chip.
As far as I can see your computer must be running in Single Channel mode with the memory configuration that you have at the moment. As I said before I am suprised it boots at all.
-
What exactly was this accident that you keep referring to?
It sounds a bit drastic and may have damaged your motherboard?
I don't know what this thinkcomputer site you linked to is on about but it is not the best advice. It just doesn't make sense to put your boot drive on the SATA3 port as they are actually slower than the SATA2 ports controlled by the Intel chip.
As far as I can see your computer must be running in Single Channel mode with the memory configuration that you have at the moment. As I said before I am suprised it boots at all.
Ok, I thought that accident caused damage to my motherboard, but apparently no. All started when I hit the Clear CMOS button. I ended up with a damaged power supply and a useless RAM slot 2. I got my PSU replaced, but still couldn't boot until after I took my motherboard and new PSU to a technician, who boot the MB with 500Watt basic power supply, and changed 2 settings (I forgot what - something about mV), and it work on that new PSU. Then I re-insert my RAM all at once to slot 1-5. The computer won't boot. So I repeat it, but this time installed it to slot 1, 3, 5 first. It was fine. and then to slot 2. That is when my computer failed to boot once again. So I emptied slot 2. I'm not sure if it's single channel or not. In BIOS, it was shown that I have channel A, B, and C.
About my HDD config, it's not only that site that said that. Several other sites said the same thing - don't install HDD and ODD in Intel-controlled SATA ports when installing windows
Actually the boot drive is the 500GB SATA II. I originally installed this into SATA 0 port per my experience to install boot HDD to port 0. This didn't work. The installation hangs (this was before I installed various other things such as that troublesome TV Tuner, etc). It hangs in different ways compared to when the TV Card was installed. (BSOD when TV card was inserted after detecting graphic card, no mouse/keyboard response after detecting my keyboard when TV card was excluded, but with HDD and ODD in Intel controlled SATA). I moved the HDD and ODD to port 8/9, and disconnected the rest of the ODD. SATAIII drives stays in Marvell-controlled SATA ports.
I have sent a support request to gigabyte about PCIe x1 port.
-
I have sent a support request to gigabyte about PCIe x1 port.
That is a good idea but I am sure that they will just say the same as me regarding the damaged motherboard as it is hard to faultfind when the base you are working on is not completely 100% in the first place.
The thing about the optical and hard drives is that it is best especially if the controller is set to AHCI mode to put the optical drives on another controller that is IDE mode.
By the way would you mind updating your profile with your location as it can make some things easier to deal with. Thanks.
-
I have sent a support request to gigabyte about PCIe x1 port.
That is a good idea but I am sure that they will just say the same as me regarding the damaged motherboard as it is hard to faultfind when the base you are working on is not completely 100% in the first place.
The thing about the optical and hard drives is that it is best especially if the controller is set to AHCI mode to put the optical drives on another controller that is IDE mode.
By the way would you mind updating your profile with your location as it can make some things easier to deal with. Thanks.
Just realised about that 100% thing. Yes, I agree with you. Actually, the technician offered me a new motherboard replacement when I told him about slot 2 RAM. I stupidly said to him that I have assembled the system, and I am afraid to bring down another power supply. I will try to go again tomorrow (damn christmas/new year holidays - hopefully they are open full day). I was actually also planning to upgrade to full 12GB.
Unfortunately about my location, it is rather difficult. Sometimes I live in Jakarta, Indonesia (my current location). Sometimes in Hatfield, Hertfordshire, UK. I will probably just put Indonesia for now.
-
If you are planning to fill all the memory slots you will have to configure the settings manually because of the extra load put on the memory controller. You will probably have to increase the memory voltage too.
-
If you are planning to fill all the memory slots you will have to configure the settings manually because of the extra load put on the memory controller. You will probably have to increase the memory voltage too.
I think i will have no problem on that. I will just simply take all of the RAMs and Processor still attached directly to the distributor. I'll ask him to set it up again for me on the new board. I can't be bothered to have a bricked power supply again. Just finished disassembling the computer.
-
If he is happy to do that for you that is ideal. ;D Just make sure he ups the voltage etc a little to compensate and doesn't just try to leave it on Auto.
-
If he is happy to do that for you that is ideal. ;D Just make sure he ups the voltage etc a little to compensate and doesn't just try to leave it on Auto.
by the way, thanks for all of the advice. apparently today is a holiday here. I got no chance of exchanging it until 03/01/2011. Meanwhile, I will prepare for the installation and transfer of data from my older computer. I will also move one of my HDD for a test of that wretched TV card on other computer (I don't want to jeopardise my activated installation in that computer's HDD)
-
Yes that sounds like a sensible idea. It would be good to be able to check that it is not a faulty card before going to too much trouble.
-
I can confirm that my TV Tuner is indeed dead, probably also from that accident. Unfortunately for me, the (only) shop for this item is currently closed for christmas holiday, opening on 4 January 2011, while on that day, I am going to Australia.
Nevertheless, tomorrow i will still exchange my MB for a new one because of RAM slot 2 not working. It gives me not-so-good feeling when you said that my expensive MB is not 100% okay, and unfortunately, I agree with you. :(
-
Please keep us posted of how you get on with this problem. ;)
-
just exchanged my motherboard. It works.... During the installation I thought at first that the motherboard is again, broken but it appeared that the power supply is the problem (again!). I boot up using another PSU, and changed the settings, and now I got a fully working motherboard and 12GB RAM now. Now I only need to wait for the replacement of the wretched TV Tuner.
Unfortunately though, during the installation, I experienced huge amount of static (I was electrocuted several times - it tickles) even though I am using a wrist strap. I am a bit worried about this might slowly degrades my components inside. Any idea on how to get rid of this static. I will be away for a while. What is the best thing I should do before leaving the PC, considering that there is a lot of static.
EDIT:
I have just received a reply from Gigabyte, advicing me to upgrade my BIOS to FE. As far as I understand, FE version is still in beta. What is your experience for beta BIOS? (Sorry, I am pretty new to Gigabyte products, hence asking lots of questions)
EDIT (again):
apparently FE has been out of beta. disregard my previous question
-
Unfortunately though, during the installation, I experienced huge amount of static (I was electrocuted several times - it tickles) even though I am using a wrist strap. I am a bit worried about this might slowly degrades my components inside. Any idea on how to get rid of this static. I will be away for a while. What is the best thing I should do before leaving the PC, considering that there is a lot of static.
When you say static was the computer still plugged into the mains supply at the time or was it totally disconnected?
-
disconnected. Is there any way to "ground" the computer?
-
Well if you are still getting a lot of static it must be either the carpet you have being of a man made fibre or your clothing especially fleeces, jogging pants, etc can cause a lot of static. The computer won't generate any while it is unplugged.
The only way to remove static elecrticity is to ground the chassis via the mains lead. Do also make sure that the connection inside the socket in the wall has a good earth.
-
Well if you are still getting a lot of static it must be either the carpet you have being of a man made fibre or your clothing especially fleeces, jogging pants, etc can cause a lot of static. The computer won't generate any while it is unplugged.
The only way to remove static elecrticity is to ground the chassis via the mains lead. Do also make sure that the connection inside the socket in the wall has a good earth.
I am working on top of marble floor (my house use italian marble to cover the whole floor). To be honest, I am a bit scared to open the case now. Scared if I damage something.
The terrible thing is that I am currently not in UK, and the plug here has no grounding whatsoever. It's like the European 2-plug - no dedicated grounding. I do have extension from the UK, but since the mains has no grounding, it is pointless.
Nevertheless, the computer is working fine, with some exception:
TV Card: I just delivered it to the seller to be tested and then exchange if they think it is defective
USB: The front panels have no/limited power. It recognises USB devices briefly for a few secs. So when I am copying large files (i meant about 5MB), it hangs as the USB drive no longer being recognised.The front panel audio jacks are not recognised. I have Card reader attached to one of the USB front panel port, and it did not work properly too. I am wondering if this has something to do with ON/OFF USB Power programme that i must download separately from Gigabyte website
-
From my experience abroad most European countries use the neutral pole as the earth. Of course you would have to convert your UK cable to adapt to that if it is the same where you are.
-
problem solved. tv tuner detected. mods can close the thread ;D
-
Could you enlighten us on how the problem was solved for anyone else who might be in a similar situation?
-
it was simply dead. I am guessing it was from the accident i experienced, which also took the life of my PSU (now exchanged for new one), and RAM slot 2 of my motherboard (I also exhanged this on your suggestion). It might started because I push the CMOS clear button when it was unnecessary to do so, resetting two certain values of the BIOS to the ones that incompatible with my PSU (I was told by the technician that the "optimised/fail-safe settings ARE different from the values when CMOS clear button is pressed). After TV card was dead, all my attempts to install windows failed (I never installed windows before the accident, so I never know what was the real bottleneck) - until I removed the TV card.
And now, I am using 6x2GB RAM (no more slot 2 problem due to new MB), and made several adjustment.
I use SATA0 for 500 HDD, instead of putting it to GSATA ones (GSATA's behaviour is annoying).
I still use GSATA3 (Marvell) for my SATA3 HDDs.
All of the opticals are in intel-controlled SATA. None in GSATA.
The review I mentioned earlier was wrong. No problem whatsoever with HDD and ODD in the same controller. I don't know how they came up with that.
-
The review I mentioned earlier was wrong. No problem whatsoever with HDD and ODD in the same controller. I don't know how they came up with that.
Sometimes it is quite right, usually when the controller is set to AHCI mode. The optical drive can play up or not be seen etc.
-
some of my other post-install experience: avoid using PCIex1 ports.
It was recognised at first, but after a few mins, I got BSOD, and afterwards, the device became undetectable again. I moved it to PCIex8, and it is okay until now