Official GIGABYTE Forum

Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: Krecoun on January 11, 2011, 01:28:58 pm

Title: GIGABYTE X-58 USB3 INTERNET CONNECTION
Post by: Krecoun on January 11, 2011, 01:28:58 pm

Hello,
I have a problem with my MB. I cannot connect it to Internet. I have tried several Operating systems. including Vista, XP, and W7. Every time the same problem limited or no connectivity. I have installed new drivers from gigabyte. Other computers on the same network work fine. Please help Thank you

Title: Re: GIGABYTE X-58 USB3 INTERNET CONNECTION
Post by: Dark Mantis on January 11, 2011, 01:40:36 pm

Hi and welcome to the Gigabyte Forum.

I would suggest changing the cat5e cable that your computer connects with as it could be damaged. Also try swapping ports on your router to see if it helps.

If you still get problems please post a list of your hardware that is involved.

Title: Re: GIGABYTE X-58 USB3 INTERNET CONNECTION
Post by: Krecoun on January 11, 2011, 01:54:14 pm

I have tried it and nothing changed. I connected another pc to the lan and it worked fine. my hardware is: motherboard X58-USB3, i7 950, 4 GB ram kingston, GTX 275, HDD Western digital, Power supply: corsair 650W

Title: Re: GIGABYTE X-58 USB3 INTERNET CONNECTION
Post by: Dark Mantis on January 11, 2011, 02:08:15 pm

Which revision motherboard do you have and what BIOS version are you running at present?

Title: Re: GIGABYTE X-58 USB3 INTERNET CONNECTION
Post by: Krecoun on January 11, 2011, 02:12:13 pm

rev 1.0 Bios version F2

Title: Re: GIGABYTE X-58 USB3 INTERNET CONNECTION
Post by: Dark Mantis on January 11, 2011, 02:17:54 pm

Well there is F3e available on the website so I would advise downloading and installing that even though it doesn't list the LAN as an update chances are it is covered. Make sure that you use QFlash and disable the Keep DMI Data on the QFlash homepage.

http://uk.gigabyte.com/products/product-page.aspx?pid=3571&dl=1#bios

Title: Re: GIGABYTE X-58 USB3 INTERNET CONNECTION
Post by: Krecoun on January 11, 2011, 04:14:28 pm

Flashing was sucessfull but internet still doesnt work :(

Title: Re: GIGABYTE X-58 USB3 INTERNET CONNECTION
Post by: Dark Mantis on January 11, 2011, 04:55:20 pm

Try removing the device in Device Manager and then rebooting and let it re-install the LAN ports. Make sure that you have the latest driver downloaded ready.

Title: Re: GIGABYTE X-58 USB3 INTERNET CONNECTION
Post by: Krecoun on January 11, 2011, 04:56:48 pm

I have tried it before with no results :(

Title: Re: GIGABYTE X-58 USB3 INTERNET CONNECTION
Post by: Dark Mantis on January 11, 2011, 05:01:46 pm

Yes but not since you have updated the BIOS.  ;)

Title: Re: GIGABYTE X-58 USB3 INTERNET CONNECTION
Post by: Krecoun on January 11, 2011, 05:20:25 pm

Still nothing :(

Title: Re: GIGABYTE X-58 USB3 INTERNET CONNECTION
Post by: Dark Mantis on January 11, 2011, 05:23:23 pm

In that case it sounds like the problem is hardware based and you would need to return it to the retailer for RMA.

Title: Re: GIGABYTE X-58 USB3 INTERNET CONNECTION
Post by: Krecoun on January 11, 2011, 05:25:13 pm

ok thank you for your effort....

Title: Re: GIGABYTE X-58 USB3 INTERNET CONNECTION
Post by: Dark Mantis on January 11, 2011, 05:26:22 pm

Just sorry that we couldn't fix the problem, but some you just can't seem to win. :-\