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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: MrCodeDude on February 09, 2011, 01:54:10 am

Title: Gigabyte P55-USB3 Keeps Giving I/O Error
Post by: MrCodeDude on February 09, 2011, 01:54:10 am
Specifications: i3-550, P55-USB3, 4GB (2x2GB) DDR3 1333, ADATA 64GB SSD, Windows 7 x86 Home Premium

Built this computer for my father in December, everything worked great. He added his two old IDE hard-drives as slaves, everything was peachy until a week ago.

After long durations (usually when he leaves the computer on overnight), in the morning there will be an error screen stating: STATUS: 0xC00000e9 - An Unexpected I/O Error has Occurred

Upon reboot, the BIOS has re-ordered his HDD boot priority (the SSD always behind both IDE drives), which he has to change and then everything works again.

I googled the error and it seems the problem could be with the motherboard, the hard-drive or the Windows install; which doesn't necessarily help me narrow down the problem much. I updated the BIOS from F8 to F9 through the @BIOS utility, will see if this fixes the problem.

If not, what is best course of action? I'm thinking of removing the two IDE hard-drives and seeing if the problem still occurs. If so, try to see if Recovery Console does anything (not holding my breath).

Has anyone else with the P55-USB3 had similar errors? If so, was there a solution or did you RMA?
Title: Re: Gigabyte P55-USB3 Keeps Giving I/O Error
Post by: Dark Mantis on February 09, 2011, 06:45:46 am
Hi and welcome to the Gigabyte Forum.

This is not a problem that I have seen being reported on the forum so I guess it is particular to your machine. If you could furnish us with a few more details on your hardware setup it would help a lot.
Title: Re: Gigabyte P55-USB3 Keeps Giving I/O Error
Post by: ShearnY on February 09, 2011, 08:13:08 pm
i have seen similar before at work. Is normally a faulty hard drive or sometimes one of the sata ports is dodgy. Try plugging into a different sata port if you have one free
Title: Re: Gigabyte P55-USB3 Keeps Giving I/O Error
Post by: MrCodeDude on February 09, 2011, 09:56:52 pm
Hi and welcome to the Gigabyte Forum.

This is not a problem that I have seen being reported on the forum so I guess it is particular to your machine. If you could furnish us with a few more details on your hardware setup it would help a lot.

I'm not entirely sure what else I could provide in terms of hardware setup. I guess I omitted that the graphics card is a nVidia 7600GT, but I don't see how that would affect things.

The SSD is an ADATA G2 64GB (http://www.microcenter.com/single_product_results.phtml?product_id=0351760) and the other two hard-drives are (both IDE) a Maxtor 6Y200PO and a Western Digital WD1200JB.

One thing I did notice is that the device manager detects both the Maxtor and WD as SCSI Disk Devices (screenshot: http://www.verityhw.com/uploader/files/1/scsi.PNG (http://www.verityhw.com/uploader/files/1/scsi.PNG)), not sure why/how this is.

Fortunately, the computer made it through the night. Still waiting to see if the error pops up again.
Title: Re: Gigabyte P55-USB3 Keeps Giving I/O Error
Post by: Dark Mantis on February 10, 2011, 11:13:07 am
Sometimes running IDE and SATA on the same motherboard at once can cause problems with the I/O. I know it shouldn't but that is computers for you.