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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: Nipper on February 16, 2011, 07:32:30 am

Title: GA-8PE800 rev 1.1
Post by: Nipper on February 16, 2011, 07:32:30 am
I have attempeted to replace my HDD. With new HDD, floppy & CD drive attached I get message 'INSERT SYSTEM DISC AND REBOOT' I have tried booting with no drives attached. I get message VERIFING DMI POOL DATA...... I leave this for some ten minutes, nothing else happens. I have tried many many settings in the BIOS including load fail safe defaults & Load optimized defaults, all to no avail! I have tried removing CMOS battery switching on and waiting for memory test to complete and switching off... also to no avail. I have tested two HDD two CD drives & two floppy drives to no avail. I am at a loss as to what to try next. Please advise.
Title: Re: GA-8PE800 rev 1.1
Post by: jannie on February 16, 2011, 08:08:19 am
Hi Nipper, could it be that your system boot is on the hdd that you removed, I have had this before, becuase I installed win7 when all the hdd.s were installed. better you install with main hdd for operating system first then add the rest
Title: Re: GA-8PE800 rev 1.1
Post by: Dark Mantis on February 16, 2011, 08:20:57 am
It is probably that you need to insert your Windows disk into the optical drive and then make sure that your BIOS is set to boot from the optical drive first. You can change this setting once you have installed the OS.
Title: Re: GA-8PE800 rev 1.1
Post by: jannie on February 16, 2011, 08:34:06 am
Thanx DM I thought I was so clever and solved it, maybe I am too old to learn..hahah
Title: Re: GA-8PE800 rev 1.1
Post by: Dark Mantis on February 16, 2011, 08:36:24 am
No not at all Jannie, your explanation is quite viable but it is best to have more than one idea regarding the possible cause. ;)
Title: Re: GA-8PE800 rev 1.1
Post by: jannie on February 16, 2011, 08:45:48 am
you say all the right things DM....hahahha
Title: Re: GA-8PE800 rev 1.1
Post by: Nipper on February 16, 2011, 10:09:50 am
I have tried installing the original HDD. The issue is that the system will not get that far... it will not boot to either of the two floppy drives tested, either of the two CD drives, so I can not write a new BIOS to the system. Since my original posting I have tried writting the new BIOS to a flash drive. The system will not see the flash drive either.... I have of course made the changes to the boot order inorder to make these tests. all to no avail. I'm not even sure if trying to write a new BIOS is appropriate.... but I am at a loss as to know what else to try!
Title: Re: GA-8PE800 rev 1.1
Post by: Dark Mantis on February 16, 2011, 11:18:01 am
How big is your new disk ?

Is it supported by the motherboard's BIOS ?

Have you made sure that you have attached the cable the correct way round ?

Try another cable.
Title: Re: GA-8PE800 rev 1.1
Post by: Nipper on February 16, 2011, 11:43:28 am
A 13.66gb Fujitsu (works fine on another machine) and an 80gb Segate (works fine on another machine). This motherboard is not getting to a boot event! It's no getting past verifing the DMI pool data!
Title: Re: GA-8PE800 rev 1.1
Post by: Dark Mantis on February 16, 2011, 11:46:56 am
Remove the power cable from the mains supply and then press the power switch on the case for a few seconds just to drain any residual energy in the PSU capacitors.

Once done remove the motherboard battery for at least thirty minutes before replacing it.
 
Next plug back into the mains supply and boot.
 
You will now need to enter the BIOS by pressing DEL and load Opimised BIOS Defaults.

Make any other changes to the BIOS settings to suit your self and then press F10 to save and exit.
Title: Re: GA-8PE800 rev 1.1
Post by: Nipper on February 17, 2011, 05:38:48 am
To Dark Mantis:    Many thanks for your reply. I have tried your suggestion, with just a floppy drive attached. Set floppy drive as first bootable device and disabled all others. The system hangs at INSERT SYSTEM DISC. I have shut down unplugged held power button for 20seconds attached HDD and switched on. The systems hangs at Verifing DMI pool data.............. I have left it like this for some minutes, but it gets no further. I have put this situation to Gigabyte them selves, but no reply!
Title: Re: GA-8PE800 rev 1.1
Post by: Dark Mantis on February 17, 2011, 09:35:15 am
With just a floppy drive installed it will hang at Insert System Disk as it is looking for the boot files. I would have suggested putting in your hard drive and making that Primary Boot Device as long as it has your operating system on it if not try installing the optical drive with Windows DVD inserted and set that to Primary Boot Device.
Title: Re: GA-8PE800 rev 1.1
Post by: Nipper on February 17, 2011, 11:47:23 am
To Dark Mantis: I have had some success with the suggestions. I have got all the drives to work! I have run Killdisk twice on the HDD. I then inserted my Windows 7 disc. And rebooted the light on the CD drive light for just a split second (as breif as the 'blink of an eye) and the tower powered down on it's own. I put my Killdisk back in and did a 'cold boot' towere still shut down. I re did your suggestion removing power cable and CMOS battery for over half an hour. pressing and holding the power button for 30 sec at the start of the half hour... and  again for 30sec at the end of the half hour. tower still poweres down on it's own. I have gone back to the BIOS and set for optimized settings... I despair at this thing I really do!
Many thanks so far..... Correction very many thanks so far.
Title: Re: GA-8PE800 rev 1.1
Post by: Dark Mantis on February 17, 2011, 03:03:16 pm
I think it is time to pull it all to pieces and try it as a basic build on the worktop.

Make sure that you observe anti-static precautions.

Lay some cardboard or use the motherboard box that is non-conductive on the worktop and remove the motherboard/CPU/heatsink/fan/buzzer/one stick of memory and PSU from the case and put it on the cardboard.

Add the keyboard and now I know you haven't got any graphics but try and boot.

The system should try and then fail emitting a series of beeps.

Please post what sounds it makes.
Title: Re: GA-8PE800 rev 1.1
Post by: Nipper on February 17, 2011, 04:27:23 pm
To Dark Mantis: I have removed Motherboard. carefully cleaned all contact with White spirit. Plugged the two power connectors from the power supply as appropriate and the speaker. With CMOS battery in place. The unit gives a long beep, with a very short gap then a series of beeps (perhaps four)! 
Title: Re: GA-8PE800 rev 1.1
Post by: Dark Mantis on February 17, 2011, 05:23:02 pm
Have you got the keyboard plugged in?
Title: Re: GA-8PE800 rev 1.1
Post by: Nipper on February 19, 2011, 05:21:17 am
To Dark Mantis: Do you have any further ideas, whilst I have the motherboard out?

Many thanks,
Nipper
Title: Re: GA-8PE800 rev 1.1
Post by: Dark Mantis on February 19, 2011, 09:51:56 am
Yes, it would help if you would answer my question otherwise I don't know what is happening. ;)
Title: Re: GA-8PE800 rev 1.1
Post by: Nipper on February 22, 2011, 11:18:47 am
To Dark Mantis:  Unfortunatly I have had an accident and broken the clip assembly that holds the fan too heatsink, I shall try and get a replacement. The keyboard was not attached. It's going to be a while before "I am up and running again".
Many thanks,
Title: Re: GA-8PE800 rev 1.1
Post by: Dark Mantis on February 22, 2011, 12:03:40 pm
OK no problem just let us know when you are ready to start faultfinding again. ;)
Title: Re: GA-8PE800 rev 1.1
Post by: Nipper on February 26, 2011, 06:33:04 am
FAO Dark Mantis.. I managed to get a new heat sink & fan. I kept the CMOS battery out for a few days pressed and held the power button for 30secs (as you previously suggested). Removed and reseatted all the jummpers.I then put the motherboard back in the tower, cearfully made sure all connections where good & correct! With just video card, keyboard & mouse attached... NO dvd, HDD or floppy attached! I then booted the tower, went into the BIOS and set to optimized defaults and saved settings..... SUCCESS!! the board booted, showed DMI successfully & stopped at 'insert system disc'. I then installed one drive at a time booting up in-between floppy then HDD then DVD/CD drives. All worked just fine! I have now installed Windows 7 Ultimate. Many thanks to Dark Mantis... Many thanks indeed, please reguard the case as closed.
Title: Re: GA-8PE800 rev 1.1
Post by: Dark Mantis on February 26, 2011, 01:13:05 pm
Oh good news indeed. I am really happy that it worked out for you as I know what a pain in the *ss such a fault can be. ;)