Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: el_Paraguayo on February 25, 2011, 08:41:33 am
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I'm running Mythbuntu 10.10 on a new build machine.
The system runs beautifully except for one slight hiccup - it won't powerdown correctly.
When shutting down I can hear the hard drives power down but the GPU and fans are still on.
If I choose a more verbose shutdown I can see Mythbuntu say "System halted" - so it doesn't look like the system is hanging during the shutdown process. It feels like the motherboard isn't responding to the shutdown signal it's being sent.
I've got version F2 of the BIOS - do you think that upgrading that to F4 (or even F5a - if the beta is stable enough) might fix this?
Open to any other suggestions too.
My full setup:
Motherboard: Gigabyte 870A-UD3 (rev 2.1)
CPU: AMD Athlon II X2 245e
CPU Cooler: Scythe Shuriken Rev B
GPU: MSI M210-ND512H
Memory: 4GB (4GB kit (2GBx2), 240-pin DIMM, DDR3 PC3-10600)
HD1: 160GB 7200rpm
HD2: 2TB 5400rpm
DVD: Sony dvd-rw
TV Tuner: Hauppauge Nova-T
PSU: Zalman ZM400-ST 400W
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Hi there,
Like most motherboard manufacturers Gigabyte doesn't offer updates or drivers for Linux based distributions and points user's to other sources for these. Updating the BIOS might help with your shutdown problems but the only way of knowing for sure is to try it and see.
When a BIOS is shown as a BETA version in the download list it is usually solid and there are many instances where a BETA BIOS is never updated further so there is normally no problems when running one. Of course, one advantage of using QFlash to update your BIOS is that you can also go backwards, to an earlier version, if you so desire.
I think, if I were facing your situation I would update to the next BIOS, F3 and see if that solves the problem. If it doesn't I would then go to F4 and if still no luck then F5a. I'm afraid it is really a case of suck it and see and of course, the problem might not actually be with the hardware but with the software.
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Thanks absic.
I fully appreciate that it may be the software (and have posted a bug report with the developers). I'm just keen to keep all options open.
In the meantime, I will try your approach.
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sorry I can't be more help but I don't actually use any of the Linux Distro's, although I play around with them for testing purposes.
Hopefully, another user with your motherboard and who is actually running a version of Linux will come along and offer some first hand advice.
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Hi FYI
I have the the GA-870A-UD3 MB ver 2.0 with F4 BIOS and do use Ubuntu 10.10 and it does shut down properly on my desktop box..
I am not familiar with Mithbuntu but will look into it.. Possibly some ACPI configuration?
jolphil
PS I too think the BIOS upgrade would be a good bet as a first step..
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Have updated BIOS to F4. Still not powering down.
ACPI settings do seem a likely candidate - could you let me know your power settings in your BIOS (I've pretty much got everything disabled at the moment).
I might also try a LiveCD of Ubuntu 10.10 and see how that goes.
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OK lets see if I can show you the image of my BIOS Power settings..
(http://img18.imageshack.us/img18/2588/p1020477t.jpg) (http://img18.imageshack.us/i/p1020477t.jpg/)
Download: http://img18.imageshack.us/i/p1020477t.jpg/
Let me know if you can not see image
jolphil
Moderator EDIT: added code for image to be seen without downloading. Hope that's OK jolphil - absic
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Moderator EDIT: added code for image to be seen without downloading. Hope that's OK jolphil - absic
Yes ..Thank you absic..I need to get up to speed and learn how to do that..
jolphil
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Thanks for the BIOS settings - these look the same as mine.
Sadly, the BIOS upgrade didn't work (although the board did happily power down at the end of the actual BIOS upgrade process!)
I also tried the LiveCD for ubuntu 10.10 - that didn't shutdown either.
Not sure what's left to try:
- GPU?
- Kernel boot options? I've tried lots of these with no success (Jolphil, what kernel are you running? Do you have any custom boot options e.g. "acpi=force etc.")
Lastly, Jolphil, I have no intention of taking up much of your time in debugging this - I've exhausted the suggestions on Ubuntuforums and filed a bug with the developers so you don't need to go out of your way to do any more!
Thanks.
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No problem with bugging me..First I use no boot options...and here is the kernel...
Linux amd1090t 2.6.35-25-generic-pae #44-Ubuntu SMP Fri Jan 21 19:01:46 UTC 2011 i686 GNU/Linux
Sorry you are having problems..
If I was to make a guess it does look like some hardware problem..
B4 you give up the ghost, I would suggest you install and configure lm sensors
and configure it to read all your temperatures and voltages/fan speed..
Does the Non-shutdown only exist in Linux/?
I was thinking possibly a Power supply problem if it is a problem on all operating systems..
Anyway.....
Good Luck,
jolphil
Edit: I forgot to mention that my North Bridge reads high..78C but system so far is stable...
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I have the same system. And my mobo NB is 81C :o
Try to install windows, and see if windows power down correctly. If so, it its Linux and not the mobo
I use Ubuntu 10.10 and Windows7 in dual-bot. No power down problem under linux
Jan
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Ok - so I think we've got the same Kernel. Mine is Ubuntu 2.6.35-25.44-generic-pae 2.6.35.10.
Hardware - shouldn't be PSU as I've just got a new one (and the board powers down from BIOS).
Could be the GPU - I've got an old one I could try.
I've got lm-sensors installed but whenever I run it I just get "temp1" and nothing else - I've no idea what temperature this is referring to (but whatever it is, it's 21 degrees)! The sensors-detect asks if I want to add "it87" to my modules, but I haven't yet (as the default answer is no) - should I?
Also, I don't have a windows CD, and I'm not keen on a dual boot even if it's only temporary. I might roll back a few releases of Ubuntu and try, say, a 9.10 LiveCD.
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I am not an expert on lm sensors but managed to get it working by following online instructions..
You can google or go here http://ubuntuforums.org/showthread.php?t=2780 (http://ubuntuforums.org/showthread.php?t=2780)
for help..This shows how to install then configure thus you should not need the first part..
I might roll back a few releases of Ubuntu and try, say, a 9.10 LiveCD.
Sounds like a plan to me..
I do not dual boot but switch hard drives with a removable HD rack but La7gla does and his apparently is working..
I am still leaning to some sort of a hardware problem..I have read posts from both absic and Dark Mantis and they suggested
removing the motherboard from the case to eliminate any possibility of a case short..Could be worth a try..
Good Luck
jolphil
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Thanks Jolphil.
Will let you know how I get on.
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Hi again,
After searching online I found your post on the U Forum..I notice much more detail there..There are some differences ..
First I have rev 2.0 board with (F4 BIOS) where as you have 2.1 and I think F4 BIOS..
I use a PS/2 keyboard..Yours???
I have only one SATA HD set to Native IDE set as Master on port 5 Yours ???
I am not sure but do you have a Hauppauge card? I do not have that either..
You are correct about one thing..I too would not know a kernel error if it was staring me in the face.. ;D
Can you start removing all things back to basics with a live CD to see if anything works..
I would do that B4 even removing the MB from the case..
jolphil :)
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Ok - some good news:
I've got it to powerdown from Mythbuntu 10.10!!
However, that's come at a cost - I had to disable the second core on my Athlon 245e.
So, any ideas where I go from here?
Also: this doesn't sound like a motherboard issue so this may be better dealt with on the ubuntuforums thread http://ubuntuforums.org/showthread.php?t=1692877.
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Ok - some good news:
I've got it to powerdown from Mythbuntu 10.10!!
However, that's come at a cost - I had to disable the second core on my Athlon 245e.
So, any ideas where I go from here?
Also: this doesn't sound like a motherboard issue so this may be better dealt with on the ubuntu forums thread http://ubuntuforums.org/showthread.php?t=1692877.
That is weird..Is it a bad CPU? or a series of glitches in the Gigabyte BIOS, or in the Ubuntu software?
One way to rule out the Ubuntu side of it is to download and burn an .ISO of Mandriva One live CD..
That is completely different from Ubuntu/Mythbuntu..
If that shuts down properly with both cores then that rules out Mother board and CPU and just leaves Ubuntu as the culprit..
Any way thats just a suggestion easy to try and painless..If you do not want to try Mandriva One, then there is always Puppy Linux..
Goodluck, :)
jolphil
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It gets weirder...
I'd left the machine on overnight as it was recording some programmes.
Tried to powerdown and it hung as before.
Out of curiosity I then rebooted and tried powering down instantly - and that worked without a hitch.
I'm baffled by this.
I'll also try Mandriva or Puppy tonight.
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I'd left the machine on overnight as it was recording some programmes.
I never found out if you had a Hauppage TV card or not..Is that what you used for recording?
The reason I asked was concern that this may be the reason for the shut-down problems..
Well like you said you will try either Mandriva One or puppy to see what that results are..
Then It might be a good ides to remove the TV card(if there is one used) and try it again for shut-down.
We are running out of possibilities here..
jolphil :)
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Yes - I do have a Haupaugge Nova-T PCI card.
I'd be surprised if this was the case as it functioned beautifully in Mythbuntu 9.04 (running on a very old Dell Dimension).
I'm leaning to some ACPI issue because, when the machine was running overnight, I assume some sort of power saving mode will have kicked in.
That or the GPU...
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You were right!
It's the TV tuner - I found some irq errors when the shutdown was hanging.
I removed the tuner, enabled both cores and it powered down beautifully.
I'll carry this on on the ubuntuforums site to see if they've got any tips.
Thanks jolphil!
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Whew!!! ...Way to go for hanging in there..Most folks would have given up..
You are a person after my own heart....persistent.. ;D
Have Fun,
jolphil
Edit: after thinking a bit perhaps absic , Dark Mantis or even Gigabyte can explain why this BIOS is showing a irq error but the old BOIS did not..I would think there should be a way to work around this issue..
Again Goodluck..
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Hi again,
You most likely already read this but here it is..
https://help.ubuntu.com/community/DebuggingIRQProblems
jolphil :)
Edit: this may also help:
http://ubuntuforums.org/showthread.php?t=75281
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A quick update:
I haven't resolved the shutdwon issue as I need to keep the TV card there (wouldn't be much of a PVR without it!).
However, I have found that it powers down perfectly using either suspend or hibernate.
What's more, I can also set a wakealarm and the machine will reboot nicely.
So all in all, I'm pretty happy.