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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: bibu on February 25, 2011, 09:23:27 am

Title: P31-DS3L Audio problem
Post by: bibu on February 25, 2011, 09:23:27 am

 Hi !
 I have a P31-DS3L motherboard with Realtek ALC888 codec, HD audio
 I have recently upgraded my computer from XP to Windows 7 Ultimate 64bit.After installing the latest drivers from Gigabyte site I noticed that my audio was gone(after configurating to 5.1 channel mode). I have done all possible checks (volume levels, device settings, install latest driver from Realtek) but the problem persists. I have inserted  one of the "line out" jack (rear) in "Mic in" connector and suddenly a had sound.I tried to swap the two remaining jacks but I got no sound on the other channels (center-sub and front) .If anybody else encountered the same problem and fixed it somehow please reply.

Thanks.

Title: Re: P31-DS3L Audio problem
Post by: Dark Mantis on February 25, 2011, 10:10:19 am

Hi and welcome to the Gigabyte Forum.

Have you got anything plugged into the front panel ports of the case ?

Have you checked in Device Manager to see if the audio has a problem ?

Title: Re: P31-DS3L Audio problem
Post by: bibu on February 25, 2011, 10:24:42 am

The front pannnel ports are free. Device manager tells me everything is working properly. When  I play audio files using Media player and check the status of the audio manager it looks like sound is playing on all channels (on volume bar) but nothing on the speakers .I also set to maximum all channel sound level . By the way when I do the speaker test I have sound on all channels
  Thanks

Title: Re: P31-DS3L Audio problem
Post by: Dark Mantis on February 25, 2011, 10:29:18 am

So that would indicate that there is nothing physically wrong with the audio setup then.

If you right click on the speaker icon on the system tray and select Volume Control Options what device does it show as the default output ?

Title: Re: P31-DS3L Audio problem
Post by: bibu on February 25, 2011, 10:52:07 am

i dont have acces to my computer in this moment (i am at work ;D) but i remember that the default output was Realtek HD audio or something like that.I will check again this evening and let you know. Thanks again

Title: Re: P31-DS3L Audio problem
Post by: bibu on February 28, 2011, 10:51:55 am

Problem solved . It turns out that for some reason windows did not made all necessary updates after the first two days of use???Now all updates are installed and the speakers are blasting.Thanks for the support

Title: Re: P31-DS3L Audio problem
Post by: Dark Mantis on February 28, 2011, 11:01:31 am

Only too gald to have been able to supply some support.  ;)