Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: RedXIII on May 06, 2011, 04:45:20 am
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Hello,
I just put together a new system and I'm receiving a beep code. The code is 1 long beep, and 2 short beeps, which the documentation indicates is a GPU/Monitor initialization error. The system runs for about 5 seconds, beeps, runs for another 10 secs and restarts.
I've tried;
- Only trying 1 card at a time
- Switching PCI-E slots
- Tried different power cords
- Installed my old Geforce 8800GT -> Still beeped
- Removed and swapped RAM modules
- Reset CMOS via button
- Tried to initialize the Dual/Backup BIOS system.
Does anybody have any suggests before I go ahead and commit to a terrible motherboard RMA?
Thanks
GA-P67A-UD7-B3
Intel 2600K (Water cooled)
Geforce 560Ti SLI
G.Skill Ripjaws 1600 @ CL9-9-9-24 (2x4gb)
Coolermaster Silent Pro Gold 1000W SLI CrossFire 80+GOLD
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Hi and welcome to the Gigabyte Forum.
The most obvious answer would be a power problem. Are you sure you have securely attached the power leads to the GPU, all of them ?
Have you inserted the power cable near the CPU, 8 pin ?
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Hi and welcome to the Gigabyte Forum.
The most obvious answer would be a power problem. Are you sure you have securely attached the power leads to the GPU, all of them ?
Have you inserted the power cable near the CPU, 8 pin ?
Yup, I connected the two 6-pin PCI power connectors. I also tried 4 different cables.
Yes, the 8 pin ATX 12V is also plugged in.
Thanks
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Is the Geforce 560 only two x 6 pin sockets ? I thought most of them were 1x8 and 1x6.
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Check the CPU socket for bended pins.
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Yes it is a possibility that you have bent pins but I think it's unlikely.
I think the best thing is to try removing the motherboard from the case.
Make sure that you observe anti-static precautions.
Lay some cardboard or use the motherboard box that is non-conductive on the worktop and remove the motherboard/CPU/heatsink/fan/buzzer/one stick of memory and PSU from the case and put it on the cardboard. Add the keyboard and now I know you haven't got any graphics but try and boot. The system should try and then fail emitting a series of beeps. Please post what sounds it makes.
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Is the Geforce 560 only two x 6 pin sockets ? I thought most of them were 1x8 and 1x6.
Yup, I confirmed both visually and on the Nvidia web page that it is indeed 2x6 pin.
Yes it is a possibility that you have bent pins but I think it's unlikely.
I think the best thing is to try removing the motherboard from the case.
Make sure that you observe anti-static precautions.
Lay some cardboard or use the motherboard box that is non-conductive on the worktop and remove the motherboard/CPU/heatsink/fan/buzzer/one stick of memory and PSU from the case and put it on the cardboard. Add the keyboard and now I know you haven't got any graphics but try and boot. The system should try and then fail emitting a series of beeps. Please post what sounds it makes.
I tried the above. The system makes the same beep error regardless of whether a video card is plugged in or not.
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Can you try a different graphics card just to eliminate that as the cause of the problem ?
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Can you try a different graphics card just to eliminate that as the cause of the problem ?
I've tried both of the 560s and my old 8800GT, which I am currently using on this PC.
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Did you check the CPU socket?
I had the similar problem with P67 Asrock board video card not detected and had 2 pins not making contact. Fixing the pins fixed the problem. You know video card has direct connection with the CPU, don't you...
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Yes always a possibility. The pins are so fine that it doesn't take anything at all to bend them.
Take all the usual anti-static precautions.
Very carefully remove the heatsink and fan. Probably a slight twisting motion is best to release the two as the thermal paste can act like a glue.
Once off remove the CPU taking extreme care both physically and electrically(static) and place somewhere safe.
Make sure that the lighting is very good and even.
Now scrutinise the socket for any pins that are out of alignment, even slightly.
If in any doubt whatsoever take a couple of macro (close up) photos of the socket and post them on here for us to check.
Also look at the bottom of the CPU at the lands (little copper circles) and make sure that there is a mark in each somewhere near the centre.
If there are any missing marks or any of the pins are obviously bent then that is your problem.
Before refitting the CPU clean off all residue of the old thermal paste and the same on the heatsink and then apply a small amount (about the size of a grain of rice) to the centre of the CPU once it is inserted in the socket.
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Yes always a possibility. The pins are so fine that it doesn't take anything at all to bend them.
Take all the usual anti-static precautions.
Very carefully remove the heatsink and fan. Probably a slight twisting motion is best to release the two as the thermal paste can act like a glue.
Once off remove the CPU taking extreme care both physically and electrically(static) and place somewhere safe.
Make sure that the lighting is very good and even.
Now scrutinise the socket for any pins that are out of alignment, even slightly.
If in any doubt whatsoever take a couple of macro (close up) photos of the socket and post them on here for us to check.
Also look at the bottom of the CPU at the lands (little copper circles) and make sure that there is a mark in each somewhere near the centre.
If there are any missing marks or any of the pins are obviously bent then that is your problem.
Before refitting the CPU clean off all residue of the old thermal paste and the same on the heatsink and then apply a small amount (about the size of a grain of rice) to the centre of the CPU once it is inserted in the socket.
It looks fine from what I can tell. I didn't bother putting the heat sink back on. I'm assuming it should at least post or give a different error if it is needed.
Pics: https://picasaweb.google.com/RedXIIIx/PC?authkey=Gv1sRgCMX8uL6U7pyl-QE&feat=directlink (may still be uploading - should be 15 pics)
Video: http://imageshack.us/f/838/k12.mp4/
http://imageshack.us/clip/my-videos/838/k12.mp4/
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Here are some POST codes. It seems to beep when it hits 2b, corresponding with the beep error.
25h Early PCI initialization:
- Enumerate PCI bus number
- Assign memory & I/O resource
- Search for a valid VGA device & VGA BIOS, and put it into C000:0
26h
1. If Early_Init_Onboard_Generator is not defined Onboard clock generator initializa- tion. Disable respective clock resource to empty PCI & DIMM slots
2. Init onboard PWM
3. Init onboard H/W monitor devices
27h
Initialize INT 09 buffer
29h
1. Program CPU internal MTRR for 0-640K memory address
2. Initialize the APIC for Pentium class CPU
3. Program early chipset according to CMOS setup Example: onboard IDE controller
4. Measure CPU speed
2Bh
Invoke video BIOS
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You never mentioned if you did this or not, so just checking, did you try booting the board on a box yet (Not on the motherboard tray on a box)?
Here is some more info/notes I have on 2b, it is video card for sure as I've had this one myself when testing dead cards.
2b
When the system powers on and the Debug LED shows the usual POST code sequence but hangs on 2b or you get a beep code as soon as the sequence reaches 2b, then the Mainboard cant detect your Videocard properly. Note that the POST code sequence might not halt at 2b but continue, so the final POST Code it displays could be FF, 00 or 7F which means the Maiboard booted, entered BIOS, or OC recovery kicked in and is waiting for Input to enter BIOS. Since the Videocard couldnt be detected properly you will only see a black Monitor and either 2b, FF, 00 or 7F. Check if there is something wrong with the Videocard, the PCIE slot or BUS, the Monitor or monitor cable. Turn the Monitor on and off, switch the Monitor cable from one D-SUB or DVI plug to the other in case your Videocard has two. If this doesnt help then reboot and load the optimized defaults. If that doesnt help either try another Videocard if possible, or try the Videocard in another system to make sure its working properly. Try another monitor or try the Monitor on another System.
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You never mentioned if you did this or not, so just checking, did you try booting the board on a box yet (Not on the motherboard tray on a box)?
Yes, I put the motherboard on my wooden desk. That should rule out a possible short.
Here is some more info/notes I have on 2b, it is video card for sure as I've had this one myself when testing dead cards.
2b
When the system powers on and the Debug LED shows the usual POST code sequence but hangs on 2b or you get a beep code as soon as the sequence reaches 2b, then the Mainboard cant detect your Videocard properly. Note that the POST code sequence might not halt at 2b but continue, so the final POST Code it displays could be FF, 00 or 7F which means the Maiboard booted, entered BIOS, or OC recovery kicked in and is waiting for Input to enter BIOS. Since the Videocard couldnt be detected properly you will only see a black Monitor and either 2b, FF, 00 or 7F. Check if there is something wrong with the Videocard, the PCIE slot or BUS, the Monitor or monitor cable. Turn the Monitor on and off, switch the Monitor cable from one D-SUB or DVI plug to the other in case your Videocard has two. If this doesnt help then reboot and load the optimized defaults. If that doesnt help either try another Videocard if possible, or try the Videocard in another system to make sure its working properly. Try another monitor or try the Monitor on another System.
Note that the POST code sequence might not halt at 2b but continue, so the final POST Code it displays could be FF, 00 or 7F which means the Maiboard booted, entered BIOS, or OC recovery kicked in and is waiting for Input to enter BIOS.
2b beep -> FF hang
or
2b beep -> F7 -> reboot -> 2b beep -> FF
Turn the Monitor on and off, switch the Monitor cable from one D-SUB or DVI plug to the other in case your Videocard has two.
Try another monitor or try the Monitor on another System.
I have tried both DVI ports. The monitor works fine.
If this doesnt help then reboot and load the optimized defaults.
I don't suppose I can even do this?
If that doesnt help either try another Videocard if possible, or try the Videocard in another system to make sure its working properly.
I tried the first part. Trying the cards in another system should not be needed because all three of the cards I tested failed in this system, and I know that at least the one card works.
The problem could be any of the below items, correct?
Motherboard
CPU
PSU
Video Card (probably ruled this out via testing my old card)
Does the motherboard seem most likely thus far?
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It looks fine from what I can tell. I didn't bother putting the heat sink back on. I'm assuming it should at least post or give a different error if it is needed.
If you have turned on your system without the CPU heatsink in place you will need to replace your processor! It will burn out in seconds. There is a thermal trip built in but I suspect that wouldn't be fast enough to stop damage occuring in that situation. :o
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It looks fine from what I can tell. I didn't bother putting the heat sink back on. I'm assuming it should at least post or give a different error if it is needed.
If you have turned on your system without the CPU heatsink in place you will need to replace your processor! It will burn out in seconds. There is a thermal trip built in but I suspect that wouldn't be fast enough to stop damage occuring in that situation. :o
Oh s***. If it was actually damaged, wouldn't I get a different error message? Apparently there are beep codes indicating that a CPU has overheated and another one indicating that the CPU is damaged. The system seems to behave the same as it use to. On a side note, after I turned the system off, the CPU was warm, but definitively not hot. The TjMax is 95C and my finger would probably be glued onto the CPU if it got that hot. I've read and seen pictures of a thermally damaged 2600K; the capacitors appeared melted/gone and the system just turns off in a few seconds. Mine does not look or behave that way.
I think I should be safe, but I suppose I won't be able to tell until I get a new motherboard?
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Do you have another PSU to test with? If so try that if you haven't already.
I would also test all the cards on another machine to be sure they all work.
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If your CPU appears not to have got hot then I doubt that it is working at all as it would heat up in seconds. So that is probably good news and lucky for you. As Lsdmeasap suggested it would be advisable to test everything you can on a known working system.
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Would it really jump right up to 100C in a matter of seconds? When I said warm, maybe I was being a bit modest. It was hot, but not 100C~ hot. Are you positive that the fail safe shut off would be too late? From what I've read, burned CPUs start smoking and/or look melted/burned. Any idea if a system with a damaged CPU would POST as far as FF without any other beeps?
I did a few more tests;
PSU in old system - worked
Video cards in old system - worked
Old psu in new system -2b beep
So, from this, I can derive that the problem is one of the following;
CPU
Motherboard
RAM
Now, what should I do?
My CPUs limited warranty expires in a few days and my motherboard/RAM expires in about 20 days. Any advice for my RMA procedure?
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Well if you purchased it all from the same retailer I would just take it back and explain that the system wouldn't work and let them sort it out.
As far as the CPU goes I think you were probably lucky and it wasn't working at all as in no power going through it. I really wouldn't like to put the thermal shutdown to the test in your setup with no heatsink at all.
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Well if you purchased it all from the same retailer I would just take it back and explain that the system wouldn't work and let them sort it out.
As far as the CPU goes I think you were probably lucky and it wasn't working at all as in no power going through it. I really wouldn't like to put the thermal shutdown to the test in your setup with no heatsink at all.
Unfortunately that isn't the case. I bought the CPU at one retailer and the motherboard/RAM at another. Should I just mail all three items back, even though only one of them is probably damaged, or would some other method be less troublesome?
Thanks
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I think in your case that it probably the safest thing to do even though it might not be the fastest.
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@ DM,
The nVidia 560 is indeed with 2 x 6 pins. I guess it is because it has a lower wattage that it's other siblings. Have a look here.
http://www.hardwarecanucks.com/forum/hardware-canucks-reviews/40119-nvidia-geforce-gtx-560-ti-1gb-review-4.html
@ RedXIII,
It shocked me that you turned on the computer without the heat-sink. That is definitely a no no at todays CPU's from Intel as well AMD. You could do that in the past with an Intel, but not with any AMD, AMD's were notoriously hot when switched on without heat-sink. It would smoke and crack in a few seconds. So for everyone's safety Never put ANY CPU without heat-sink or proper cooling.
FYI, RedXIII: http://www.youtube.com/watch?v=QIsr1R1qy1Y
KJ
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KJILM123 Thanks for confirming that but it was fairly much as I guessed.
+1 for the don't be stupid and use your CPU without a heatsink speach! ;)