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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: tolja on May 12, 2011, 03:53:35 pm

Title: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: tolja on May 12, 2011, 03:53:35 pm
Hello,

i have problem to set ram working on 1600 mhz
right now it is working on 1066 mhz and everything is working

here is some info about my PC

GA-X58A-UD3R (rev. 1.0)
BIOS : Award (Phoenix) F5 03/11/2010
Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 10GB DIMM DDR3

Chipset
Model : Giga-Byte X58 I/O Hub
Front Side Bus Speed : 2x 2.43GHz (4.86GHz)

Chipset
Model : Giga-Byte Core Desktop (Bloomfield) UnCore
Front Side Bus Speed : 2x 2.43GHz (4.86GHz)
Total Memory : 10GB DIMM DDR3
Channels : 3
Memory Bus Speed : 2x 540MHz (1GHz)

Memory Module(s)
Memory Module : Kingston 9905403-111A00LF 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston 9905403-111A00LF 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston 9905403-111A00LF 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston 9905403-111A00LF 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston 9905403-111A00LF 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston 9905403-111A00LF 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)

Video System
Video Adapter : NVIDIA GeForce GTX 275 (240 SM4.0 1.43GHz, 1.8GB DDR3 2x1.26GHz, PCIe 2.00 x16)

Graphics Processor
OpenCL Processor : NVIDIA GeForce GTX 275 (240SP 30C 1.55GHz, 1.7GB 2x1.26GHz)
CUDA Processor : NVIDIA GeForce GTX 275 (240SP 30C 1.55GHz, 1.7GB 2x1.26GHz)
Compute Shader Processor : NVIDIA GeForce GTX 275 (240SP 1.43GHz, 1.7GB 2x1.26GHz)

Storage Devices
CORSAIR CMFSSD-128GBG2D (128GB, SATA300, NCQ) : 119GB (C:)
Seagate ST3500320AS (500.1GB, SATA150, 3.5", 7200rpm, NCQ) : 466GB (D:) (E:)
WDC WD15EARS-22Z5B1 (1.5TB, SATA300, 3.5", NCQ) : 1TB (G:) (H:) (I:)
HL-DT-ST DVDRAM GH22NS40 (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (F:)

Logical Storage Devices
System Reserved : 100MB (NTFS)hd (D:) : 292GB (NTFS) @ Seagate ST3500320AS (500.1GB, SATA150, 3.5", 7200rpm, NCQ)
hd (G:) : 488GB (NTFS) @ WDC WD15EARS-22Z5B1 (1.5TB, SATA300, 3.5", NCQ)
Hard Disk (C:) : 119GB (NTFS) @ CORSAIR CMFSSD-128GBG2D (128GB, SATA300, NCQ)
hd (E:) : 174GB (NTFS) @ Seagate ST3500320AS (500.1GB, SATA150, 3.5", 7200rpm, NCQ)
hd (H:) : 488GB (NTFS) @ WDC WD15EARS-22Z5B1 (1.5TB, SATA300, 3.5", NCQ)
hd (I:) : 421GB (NTFS) @ WDC WD15EARS-22Z5B1 (1.5TB, SATA300, 3.5", NCQ)
3.5" 1.44MB (A:) : N/A
Optical Drive (F:) : N/A @ HL-DT-ST DVDRAM GH22NS40 (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)
Platform Compliance : x64
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: Dark Mantis on May 12, 2011, 04:58:42 pm
Your system is reporting only 10GB of memory instead of the real amount of 12GB. There could be various reasons for this. One of which could be bent CPU socket pins but more likely is the QPI/Vt setting being wrong. You will probably need somewhere between 1.2 and 1.45v depending on the rest of your hardware.

You haven't said what voltage the memory is at default ? But that will need to be increased.

Make sure thtas your Memory multiplier ties in with your Uncore multiplier.

Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: tolja on May 13, 2011, 01:36:34 am
Hello Mantis :)
Thanks for helping

Everything is set  on defaults "auto" in bios
as u see on image
can u be a little more specific what to change in bios
i am not expert in this :) i don't want to burn something :D








Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: Dark Mantis on May 13, 2011, 08:48:15 am
Hi

Well firstly I need the timings and voltage off the modules themselves (or package they came in). ie 8-8-8-24  1.65v

You will need to take your QPI/Vtt off Auto and the same with your Uncore and see what they are set to at the moment. post the settings here too.
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: tolja on May 13, 2011, 05:29:52 pm
memory is kingston KHX1600C8D3K2/4Gx 1.65v 8-8-8-24

there is too many options in bios so i take some screenshots

hope this will help
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: Dark Mantis on May 13, 2011, 05:54:42 pm
Right well we will try and get all the memory working at 1600 Mhz.

In the BIOS under Channel A Timings enter the memory timings manually at 9-9-9-25 the other channels will be copied across automatically.

and the DRAM voltage at 1.68v

Set the memory clock ratio (memory multiplier) at 12.5x

Set the Uncore multiplier at 25 ( up to 27 max) trial and error.

You may need to increase the QPI/Vtt voltage from its present value to between 1.20 and 1.40v. Again trial and error.Start low and see if it gets more stable or not as you increase voltage.
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: tolja on May 14, 2011, 12:22:08 am
i tried different  1.20 to 1.40v voltage for QPI/Vtt
didnt help

got crush around 30 min working
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: Dark Mantis on May 14, 2011, 10:39:01 am
That doesn't help much. Can you be a bit more specific in what happened ?
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: tolja on May 14, 2011, 11:36:45 am
i set the
timing 9-9-9-25
dram voltage 1.68
memory clock to 12 (cant set it to 12.5)
set unicore 25
and QPI/Vtt between 1.20 and 1.40v

after i turn the computer on i saw that computer was little slower and after 30 min of work he just restart

any other info i can give u?
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: Dark Mantis on May 14, 2011, 12:45:50 pm
No 12x for the memory multiplier was right. Just a typo on my part.

Uncore you can try at 24 to 26

Dram voltage you can increase to 1.70v
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: tolja on May 17, 2011, 11:05:34 pm
hi
i didn't had the time to test (i will do that later)
i notice new F7 bios
but if i try to upgrade @bios software just crush (image)

with F6 i have big trouble (crush all time) that's why i am using F5

any info about new F7 ?

also wondering why "12.0 gb (10.0 gb usable)"
any idea?

Thanks
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: Dark Mantis on May 18, 2011, 10:56:56 am
Well you were lucky as we don't recommend using the @BIOS for running updates as it is far more dangerous than using QFlash the BIOS utility. You can see now why we advise that.

The amount of usable memory being low compared to the total amount of memory installed is usually dependant on either the settings being wrong or bent pins in the CPU socket.
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: tolja on May 18, 2011, 04:46:17 pm
i just update to F6
and RAM 12gb is ok now

i will test stability again now
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: tolja on July 27, 2011, 12:03:45 am
i return to F5 bios again
F6, F7L  are not stable
there is F8A  (but beta)
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: Aussie Allan on July 27, 2011, 06:43:44 am


  You can always go back......Beta can mean better!

  Aussie Allan
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: Dark Mantis on July 27, 2011, 08:38:05 am
Yes that is correct, you can go back to an earlier or later version. Where exactly are you now then ?
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: tolja on July 27, 2011, 04:14:23 pm
i am using F5 bios now (with default bios setings)
still have this problems
1. 12gb (10gb usable)
2. and memory working on 1066


F6 and F7 bios (with default bios setings) resolve
1. 12gb (OK)
2.  memory stay at 1066 !
but system crush with default setings
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: Dark Mantis on July 27, 2011, 04:17:59 pm
Thanks for the updated info. I am not sure if it is just a typo but you should be using Optimised BIOS settings not the Default settings.
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: tolja on July 27, 2011, 04:51:23 pm
here is image from bios
i didn't change anything  that's why i sad its default
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: Dark Mantis on July 27, 2011, 06:20:09 pm
Well if you go into the BIOS and press F7 or select load Optimised BIOS defaults and then save and exit after making any other changes like the boot option etc.
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: tolja on July 27, 2011, 08:04:45 pm
i did that  and its same settings like on last image i post
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: F5BJR on July 27, 2011, 08:34:17 pm
*
You have not big interest to run at 1600 ( memory sticks are very hot )

I have tested with my computer in 1066 and 1600 and performance is similar !!

Test only with defaults parameters , if you have always a problem exchange sticks by anothers

Pierre
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: tolja on July 27, 2011, 08:54:06 pm
true!
but i am trying to get it work like it should be with 1600
also i have cooler on ram modules

on F5 with default parameters works fine
only 12gb (10gb usable) and memory working on 1066

on other F6..F7 neither defaults parameters work
i got win crush after couple min working
only thing on this F6 F7 bios is that windows see all 12 gB
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: F5BJR on July 27, 2011, 09:32:26 pm
*
If you have :

on F5 with default parameters works fine
only 12gb (10gb usable) and memory working on 1066


You have one memory stick bad ,  i have also a problem similar with 3 * 2 GB sticks with 6 GB detected and only 4 GB running

Only with one stick in the computer , the bad stick installed in slot one , and computer cannot start !!

You have 4 sticks why not test one by one and after two by two  the sticks ...

Pierre

Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: tolja on July 28, 2011, 02:25:08 pm
hi
i already try that before i post in here
i mean i changed ram modules slot etc..
also i run module memory tests which is all OK
i have 6 sticks x 2gb, triple channel

With F6 bios or F7
windows show correctly all 12 GB
but unstable got crush all time
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: Aussie Allan on July 28, 2011, 08:39:51 pm

 But as Pierre asked, ... did you test the dimms Individually ( one at a time ) with Memtest ... it's a long processes, ... maybe start with 2 passes on each modual.......IF they pass you will have to do the full ten passes each.........I have been following this thread and am starting to agree with others that you quite probable have a bad memory stick causing the "Crush" (CRASH) you described.

 Aussie Allan
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: tolja on July 29, 2011, 05:51:50 pm
i didn't test modules individually
i will do this now
and let u know what happen


U were RIGHT !
i found 1 bad module
also i test again memory on 1600
and after 15 min got blue screen
 
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: Dark Mantis on July 29, 2011, 09:23:44 pm
I can't say I am surprised, but so many people try and skirt around this proceedure with any excuse. I have even had members lie to me that they have done the full test and then it comes out later that they hadn't but could have saved a whole bundle of time and effort if it was done as suggested in the first place!
OK rant over. ;)
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: tolja on July 29, 2011, 09:29:58 pm
well sorry i didn't lie to u and i don't have any reason to lie
i did test before but not 1 by 1 module
i did test with all modules in

also i still didn't resolve 1600 isue
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: Dark Mantis on July 29, 2011, 09:45:54 pm
No I wasn't referring to you in person merely many other members who did the exact thing and surely did know at the time. No offence meant.  ;)
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: Aussie Allan on July 29, 2011, 10:07:51 pm

 Regardless ...now you have a win.......next is put in all good memory ..... see what happens ....and move forward

  Remember! ... if this one bad dimm was part of a set.....the lot needs replacing as there generally matched sets.

 Aussie Allan

Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: tolja on July 29, 2011, 10:58:50 pm
i can get replacement tomorrow
but also i am not sure that this motherboard and this ram will work on 1600
maybe get other modules ?
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: Aussie Allan on July 29, 2011, 11:04:35 pm


  Uncle Google is your best friend with these sort of things.....check Motherboard sites (memory compatibility)...........and memory sites have lists too.

  or just Google your board/reviews and see what other people are loading them up with....

  Aussie Allan
Title: Re: GA-X58A-UD3R (rev. 1.0) ram problem
Post by: Dark Mantis on July 30, 2011, 11:44:15 am
i can get replacement tomorrow
but also i am not sure that this motherboard and this ram will work on 1600
maybe get other modules ?

Your motherboard definitely can run quite happily with 1600mhz memory but make sure that you get good quality, compatible modules. I would recommenmd something like Corsair Vengeance or Crucial or even Mushkin but as I mentioned check before purchasing them that they are compatible.