Official GIGABYTE Forum

Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: PaulT on June 12, 2011, 04:55:13 pm

Title: GA-Z68X-UD7-B3 Touch Bios Error
Post by: PaulT on June 12, 2011, 04:55:13 pm
Hi all,

Installed this board to replace my UD4 B3 this morning. I downloaded the latest F6 bios and installed the Touch bios program. I'm afraid when I try and run this I am getting a .NET error - Unhandled Exception.

Code: [Select]
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IndexOutOfRangeException: Index was outside the bounds of the array.
   at tchBIOS.Form1.GetRela700()
   at tchBIOS.Form1.Init_Panel0()
   at tchBIOS.Form1.Form1_Load(Object sender, EventArgs e)
   at System.Windows.Forms.Form.OnLoad(EventArgs e)
   at System.Windows.Forms.Form.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WmShowWindow(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at tchBIOS.Form1.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5444 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
tchBIOS
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/GIGABYTE/TouchBIOS/tchBIOS.exe
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
CustomControls
    Assembly Version: 1.0.4129.32028
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/GIGABYTE/TouchBIOS/CustomControls.DLL
----------------------------------------
System.Management
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.


I am running Win 7 64 SP1. Can anyone help?

 
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: Dark Mantis on June 12, 2011, 05:18:57 pm
Hi and welcome to the Gigabyte Forum.

I must admit to being unfamiliar with this new program and so I cannot give you any advice based on experience. However I would think all the usual things apply. Have you cleared the CMOS properly and then loaded Optimised BIOS Defaults ?

Are all the latest chipset etc drivers installed ?

Have you got the newest BIOS update installed ?
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: PaulT on June 12, 2011, 07:06:16 pm
Thanks for the reply. I installed the F6 bios but have also tried the latest tweaktown bios as well. I also installed the latest version of .net. I have also cleared the cmos a number of times. I guess the next thing I will try is a format.
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: PaulT on June 12, 2011, 07:14:47 pm
It seems that I am not the only one with this error. I wonder what version of .net you need to run it?

http://forums.overclockers.com.au/showthread.php?p=13287210
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: HKEY_ on June 12, 2011, 08:17:49 pm
i get the same error. the old touch bios worked, but i updated to the new version and now no buttons and an error. i am using the f6 bios. i'm convinced it's the new version of touch bios. it would be nice to get the old version, but i can not find a download for it anywhere. does gigabyte not have an archived download for gigabyte drivers and utilities?




i did the live update on the touch bios utility a few weeks ago before you could download the new version and the live update was available so it updated. however it didn't work so i went to the site and downloaded the old version (it was still the only download and now you can't get it) and it worked again. i figured when the new download was posted it would of been fixed but it is not.
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: PaulT on June 12, 2011, 09:50:26 pm
Thanks for replying HKEY.

Admins, you help us by providing a link to the old version?
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: Dark Mantis on June 12, 2011, 10:08:29 pm
Hi

We don't seem to have the old version available on the local website so I can only suggest that you contact GGTS for help.

Just enter your email address and click on the language of choice.
GGTS   http://ggts.gigabyte.com/

Please expect several days for a reply.
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: PaulT on June 12, 2011, 10:29:56 pm
Ok, so I have submitted my ticket. Hopefully they will make the older version available!
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: Dark Mantis on June 13, 2011, 08:16:58 am
Please let us know how you get on and whether reverting to the original version fixes your issues. ;)
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: Hank Scorpion on June 14, 2011, 08:41:04 am
yes please let us know how you go,

i have submitted a ticket for this exact same issue myself, without reading this post.

or any link to the older version until the new version is fixed.

im running Win7 x64 bit, and have the GA-Z68X-UD5-B3 board.
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: HKEY_ on June 16, 2011, 07:09:32 pm
after a couple emails with ggts they sent me a new bios f7g to try and now touch bios works again. i guess i'm the guinea pig hopefully the f7g is pretty stable.
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: Dark Mantis on June 16, 2011, 07:55:06 pm
Thanks for the update. Kinda figured it must be that but it is hard to tell sometimes.
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: HKEY_ on June 16, 2011, 10:24:40 pm
i just reflashed back to f6 because the f7g has stablility problems for me. i hard locked 4 times and my internet adapter stopped working 3 times all in a couple hours time. neither have ever happened on the f6. of course now touch bios doesn't work again. guess they need to work on the bios more. i'll let em know about the network adapter problem and stability issues the beta gives me.
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: mpetroul on June 17, 2011, 03:28:59 am
GRRRR...

Hey how are you all. I have been having the same issues with touch bios. Add to that I have a G510 keyboard that will not power up until I get into windows and I have an awful time with this board and BIOS. I have tried so many different things to get it to work and nothing.

I also put in an email to a few different places at gigabyte and havent received any response at all. I never had any issues like this with an Abit or Asus board and never had to rely on support for anything so I cant say if this is normal for a mainboard manufacturer not to respond, but I mean for almost 0400 dollars I hoped I would get something better than this. 
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: Dark Mantis on June 17, 2011, 08:18:57 am
I can understand your frustration and have asked for a board so that I am able to test these problems out. I am sure that it will all be sorted out shortly but it is a PITA when these problems rear their heads.
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: Hank Scorpion on June 25, 2011, 04:52:06 am
hi all,

my UD5 board recieved a BIOS update on 23/06/2011, to F7.

Ive flashed my BIOS now, and can now open and use the Touch Bios application, make changes as necessary etc.

one problem though, when i goto use the "save to CMOS" option to save the changes, i get the same error as in this post.

"Unhandled exception" error, with the following details. Looks the same problem has moved now, to a function further down the line.

Code: [Select]
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
   at tchBIOS.Program.pfSetValueToCmos(UInt16 tuid, UInt16 value)
   at tchBIOS.Form1.SaveToBIOS()
   at tchBIOS.Form1.labSave_MouseUp(Object sender, MouseEventArgs e)
   at System.Windows.Forms.Control.OnMouseUp(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Label.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5446 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
tchBIOS
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/GIGABYTE/TouchBIOS/tchBIOS.exe
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5442 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5446 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
CustomControls
    Assembly Version: 1.0.4129.32028
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/GIGABYTE/TouchBIOS/CustomControls.DLL
----------------------------------------
System.Management
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.


Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: ex58 on June 25, 2011, 01:26:40 pm
after a couple emails with ggts they sent me a new bios f7g to try and now touch bios works again. i guess i'm the guinea pig hopefully the f7g is pretty stable.
Can you upload F7g somewhere,I will try.
Thanks.
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: Aussie Allan on June 25, 2011, 04:55:08 pm


 I'm not on this platform but you can get

F6
F6c
F7
F7d
F7h...........all on "Station drivers" web site................Yes it's French...........luckily motherboards don't care!.............hope this helps.

 Aussie Allan
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: ex58 on June 26, 2011, 04:57:26 am


 I'm not on this platform but you can get

F6
F6c
F7
F7d
F7h...........all on "Station drivers" web site................Yes it's French...........luckily motherboards don't care!.............hope this helps.

 Aussie Allan

This I know,also on TT forum is always latest BIOS,but I ask for F7g...anyway thanks.
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: Hank Scorpion on July 10, 2011, 06:53:53 am
BUMP, anyone heard any news on this below or are suffering the same thing????

i now get this error when trying to "save to cmos" from Touchbios. I can open it and use it, but when i save to CMOS, i get this same error below that people were suffering from before BIOS revision F7????



hi all,

my UD5 board recieved a BIOS update on 23/06/2011, to F7.

Ive flashed my BIOS now, and can now open and use the Touch Bios application, make changes as necessary etc.

one problem though, when i goto use the "save to CMOS" option to save the changes, i get the same error as in this post.

"Unhandled exception" error, with the following details. Looks the same problem has moved now, to a function further down the line.

Code: [Select]
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
   at tchBIOS.Program.pfSetValueToCmos(UInt16 tuid, UInt16 value)
   at tchBIOS.Form1.SaveToBIOS()
   at tchBIOS.Form1.labSave_MouseUp(Object sender, MouseEventArgs e)
   at System.Windows.Forms.Control.OnMouseUp(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Label.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5446 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
tchBIOS
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/GIGABYTE/TouchBIOS/tchBIOS.exe
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5442 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5446 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
CustomControls
    Assembly Version: 1.0.4129.32028
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/GIGABYTE/TouchBIOS/CustomControls.DLL
----------------------------------------
System.Management
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.


Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: loquacious on July 10, 2011, 11:09:49 am
I am also using the Z68X-UD5-B3 board and while I can get touch bios to load most of the functions are not available when you click on the icon. I am using the F7 bios I downloaded from the gigabyte site as well as the latest version of touch bios. Is there a later bios version I should be looking at?
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: Dark Mantis on July 10, 2011, 11:52:57 am
There have been a few bugs with the Touch BIOS since it first came out and Gigabyte have been busy fixing them. I would suggest making sure that you have the latest versions of everything involved installed.
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: ex58 on July 11, 2011, 07:25:16 am
New version is out:
Touch BIOS B11.0623.1
http://download.gigabyte.us/FileList/Utility/mb_utility_touch-bios.exe
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: loquacious on July 11, 2011, 08:50:06 am
New version is out:
Touch BIOS B11.0623.1
http://download.gigabyte.us/FileList/Utility/mb_utility_touch-bios.exe

I just installed the new version and now my advanced CPU core features is totally blank !!!
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: Dark Mantis on July 11, 2011, 09:13:04 am
Did you uninstall the old version first ?
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: loquacious on July 11, 2011, 11:09:27 am
Did you uninstall the old version first ?

Yes I did uninstall the previous version before installing the new one. However I have a niggling feeling in my head that there is something in the actual bios that has to be either tenabled or disabled to get all the functionality of touch bios. Does anyone know anything about this?
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: Dark Mantis on July 11, 2011, 02:51:54 pm
The only thing I can think off that you might be referring to is the EFI but that is not the case.
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: loquacious on July 11, 2011, 07:57:12 pm
The only thing I can think off that you might be referring to is the EFI but that is not the case.

Ok ... well I guess I'll wait to see if Gigabyte sorts this out .. until then I'll make changes in bios the old fashioned way.
Title: Re: GA-Z68X-UD7-B3 Touch Bios Error
Post by: Dark Mantis on July 11, 2011, 08:38:46 pm
Have you notified GGTS of your problem. At least then they will be aware of it for certain.

Just enter your email address and click on the language of choice.
GGTS   http://ggts.gigabyte.com/

Please expect several days for a reply.