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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: Gordroth on July 07, 2011, 08:33:49 pm

Title: Problems (Need Good Troubleshooters) - X58A-UD5
Post by: Gordroth on July 07, 2011, 08:33:49 pm
Hello, all...

I could use a little help, and I'll try to make this concise:

- built new rig with following components:
Gigabyte X58A-UD5 (rev 2)
6GB Corsair Dominator (CMP6GX3M3A1600C8)
Corsair HX850
i7 950
WD VelociRaptor 300GB (no OS yet)
Antec Kuhler 920 (plugged into mobo CPU fan)

GTX 580 (from other system, works fine)

- system just starts and runs but get nothing but a black screen
- no power to USB keyboard or mouse
- no idea what BIOS version because no video
- code C1 on mobo, which is for RAM, either incompatible etc. but using compatible RAM and have tested every stick in two different slots (testing with single sticks in both DIMM 3_1 and 3_3)

Every stick of the Dominator cant be bad, so I'm thinking this board is being picky.

If it were one of the DIMMs, I'd know because I tested all sticks twice in two different slots.

However, assuming I'm not getting any video because something is up with the RAM so it's not posting?

Is it just not recognizing the RAM?

Have no other RAM to test with right now (new XMS3 coming tomorrow), and not sure what to get. Want to stick with Corsair Dominator, as well as stick with running 1600, but running out of options. Another model is out of stock at EGG, and while the XMS3 is great, from past experience, but people seem to be getting a lot of bad sticks recently it seems. Trying it tomorrow anyway.

Still no power to keyboard, even when unplugging mouse.

Tested with another GPU (GTX 280) still no video, still same mobo error code, though I don't always trust the codes.

Need to push everything I can before return policy is up, because don't want to deal with manufacturers, would rather return to vendor if need be.

Help? Advice?

Thanks!

P.S.
I'm trying a prolonged CMOS clear right now; removed the battery to totally clear CMOS for at least 30min and will see what happens, but I'm not thinking it's going to work.
Title: Re: Problems (Need Good Troubleshooters) - X58A-UD5
Post by: Dark Mantis on July 07, 2011, 09:50:03 pm
Hi


To be completely sure it would be a good idea to leave the battery out overnight after making sure that the capacitors in the PSU have been drained first.

Your C8 Dominators should work ok but I can personally vouch for the C9s. A lot of people are running with these onboard.

Your GTX580 should be fine and you have a powerful enough PSU to run it all. What slot have you got the GPU in ? You are not using an adapter on the output are you ?

If you check my sig you will notice I am running a very similar rig.
Title: Re: Problems (Need Good Troubleshooters) - X58A-UD5
Post by: Aussie Allan on July 07, 2011, 10:37:11 pm

 With so many things going on....Id be lifting the CPU out and looking at the LGA socket for some naughty pins out of place ;)

  Macro photos are good for this ... if you find some damage.....post back ....its fixable!

 Aussie Allan
Title: Re: Problems (Need Good Troubleshooters) - X58A-UD5
Post by: Gordroth on July 07, 2011, 10:57:25 pm
The CMOS reset worked and the system is now loading but the keyboard and mouse are not working even though they are in the BIOS.
Windows is loading from disc fine, however the keyboard and mouse won't work.

Running BIOS Fc and Legacy is enabled in the BIOS for the keyboard and mouse.

Any input to get the keyboard and mouse working?
Title: Re: Problems (Need Good Troubleshooters) - X58A-UD5
Post by: ex58 on July 08, 2011, 06:26:06 am
Try to flash your BIOS to latest FE (http://download.gigabyte.us/FileList/BIOS/mb_bios_ga-x58a-ud5_2.x_fe.exe) or  FF1 (http://www.mediafire.com/?40g4jfrd1ah2utm).
Before this,you must install @BIOS 2.12 (http://download.gigabyte.us/FileList/Utility/motherboard_utility_gbttools_gbt_atbios.exe) and flash in the Windows,as size of new BIOS is different then your old FC BIOS.
Title: Re: Problems (Need Good Troubleshooters) - X58A-UD5
Post by: Karlston on July 08, 2011, 08:55:24 am
 :o

Aren't @BIOS and OS based BIOS flashers generally to be avoided?
Title: Re: Problems (Need Good Troubleshooters) - X58A-UD5
Post by: ex58 on July 08, 2011, 09:44:50 am
Before yes,but not now.
Title: Re: Problems (Need Good Troubleshooters) - X58A-UD5
Post by: Aussie Allan on July 08, 2011, 09:51:10 am
 Correct!..... use Qflash if you can or............ for the new hounds on the block using the latest EFI.............DualBIOS™ 3TB+ HDD Support (Hybrid EFI Technology) ....thers a good read here... http://gigabytedaily.blogspot.com/2011/01/gigabyte-hybrid-efi-technology.html .... and here.................   http://techreport.com/discussions.x/20941........with all the problems of the past with  @Bios .....I'm gunna give it another twelve months.

 Aussie Allan
Title: Re: Problems (Need Good Troubleshooters) - X58A-UD5
Post by: Dark Mantis on July 08, 2011, 11:19:43 am
Normally I would agree with Allan regarding the use of @BIOS but on this one occasion where a smaller BIOS needs to be updated to a larger BIOS there are only two options. One is to use FlashSPI and the other is to use @BIOS. FlashSPI is the safer of the two but either should work ok.
Title: Re: Problems (Need Good Troubleshooters) - X58A-UD5
Post by: Badbonji on July 08, 2011, 11:41:00 am
Try to flash your BIOS to latest FE (http://download.gigabyte.us/FileList/BIOS/mb_bios_ga-x58a-ud5_2.x_fe.exe) or  FF1 (http://www.mediafire.com/?40g4jfrd1ah2utm).
Before this,you must install @BIOS 2.12 (http://download.gigabyte.us/FileList/Utility/motherboard_utility_gbttools_gbt_atbios.exe) and flash in the Windows,as size of new BIOS is different then your old FC BIOS.

If he has no input in Windows, how will he be able to flash within Windows?