Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: Needhelpbad on July 10, 2011, 02:34:19 am
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Ga-880Ga-ud3h + 1100t + Kingston hyperx 8gb kit 1600.
All new parts. New power supply. Ordered from amazon.
I got it to boot to ubuntu twice, it crashed as soon as I clicked on anything. Most of the time it didn't complete the boot.
So I tried to reinstall ubuntu. It froze at the screen to select live demo or install. Every time.
Flash CMOS
Reset ram
Unplug everything I can
Remove one ram module
Try to install vista 64. Then xp 64. Then a few versions of ubuntu. NOTHING
Notice the ram clock is at 1333. Set it to 1600. Instant freeze.
Restart. Set ram clock down. Try to install. Fail.
Set ram clock down to 800. Xp installs. Replace second ram module. Xp boots.
Grrr
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Then I reboot and there's no post. Just two long beeps.
Restart. Post says memory clock incorrect. Reset to 1333. Hangs soon after boot. Back to 800. Errors.
What do I do here?
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Make sure your ram is set to unganged as it seems that in ganged mode it causes weird things to happen. What timings are you using on the ram 9-9-9-24 possiably?
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Unganged. 9-9-9-24.
It will boot with any ram speed except 1600. But it hangs after two to three minutes.
Does it sound like a ram issue? I have tried failsafe and optimized defaults, and messed with everything I can think of.
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Have tested using memtest?
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Also try in 1 timing mode be 1T instead of 2T that will help determine if it is ram and if you are using just two slots which 2 and if first two try in the second two. Also do you know someone with different 1600 ram. Try using those lets narrow this down. If at all possiable list the make and model of psu and watts please.
Honestly leaning towards ram at this point. If it was Motherboard that slot probably just not work as opposed to a timing issue.
Also is the bios up to date. What revision is the motherboard there are 5 different ones. Are you using 2 gig sticks in each slot or the 4 gig sticks in two slots. If it is the 4 gig sticks in two slots then it would be model KHX1600C9D3K2/8GX which are not on the approved list. I would check the memory support list and make sure your model is supported or post model here and i can tell you. Good luck will check in tomorrow to see if any replies as is late here and time for bed.
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Yes it's the 8gx. Tried first two slots and every other slot.
Motherboard is rev 3.1. Latest bios.
Memtest. Is that a dos prog? I use linux mostly, I'll see if I can find an equivalent. Also will post results of 1t test.
Odd side note. The computer seems to run a little longer each time. Didn't crash for almost two hours during a movie playback. Of course that's not very intensive. But it has crashed at idle.
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Memtest freezes at 5%
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So, of the supported ram for this board. How can I achieve the max 16gb of ram? I thought I was halfway there, but apparently not.
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KET16D1 Kingston 4GB KHX1600C9D3K3/12GX Thats a 4 gig stick that is compatiable. Also kingston. Just go to gigabyte support and downloads and input the model of your motherboard.
http://download.gigabyte.us/FileList/Memory/mb_memory_ga-880ga-ud3h_v.2.1.pdf
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Power supply is a brand new enermax 500watt.
I don't know anyone else that uses ddr3.
It's running at 1t ram for now. I will let u know if it crashes again. Probably will
Also, the 12x ram is a 4g stick sold in a set of three for triple channel. How do I put a stick in the last slot? I read the ram compatibility. They say it will take 16gb but the ram list doesn't agree. That's not important. What is important is:
Which part is causing the problem? How sure are we that it is the ram? I need to return a part before time runs out.
Also, what are the chances it could be something other than ram? What else could it be?
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1t locked up 25min in. At idle.
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Hi there,
which version of BIOS are you running? If it isn't the latest FF version it might be worthwhile updating to see if it helps. If you do need to update to this version then DO NOT use QFlash as we would usually advise but use either Gigabyte's @BIOS or FLASHSPI.EXE.
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Bios is rev 3.1
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Hi,
that's the motherboard revision. If you go into BIOS and press the F9 key it will give you the BIOS version that you are running. If you have disabled the Full Screen Logo option then you will also see the BIOS version shown on the monitor during the POST process.
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Just to be sure, I updated my bios to 3.1ff
No change.
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I suppose I will return my ram tomorrow unless someone here thinks its likely to be something else.
For the record. It seems to freeze faster at idle than it does if I'm doing something. I can play 2movies in a row without problems. Soon as it's not doing anything it locks up in 5-10 minutes. I have gotten it to boot to ubuntu, and windows xp for over an hour each (as long as it's doing something).
Sometimes when I reboot, it won't post, instead I get two long beeps and a shorter one. Then it repeats. 2long, 1short. This beep code is not listed in the book that came with the board. Can't find it on google either. It will do this several times before it will boot again. Resetting ram doesn't help. Clearing CMOS doesn't help. Only way around that is to leave the pc off for about 30min, unplugged. Then plug in and it will boot. This is all with the ram at 1333. CPU is standard clock.
So to reiterate my questions:
1- could it be the processor? What's the likelihood?
2- whats the likelihood that it's the ram?
3- motherboard??
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Make sure you get ram that is on the list. Make sure it is dual channel ram not triple channel. Id start with 2 x 4 gig sticks and i almost bet your problems will be solved make sure to reset bios upon installing ram then go in and configure manually if you have to.
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What do you think about crucial ram? They say it's guaranteed to work for my board..
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Well crucial is working for me.
In my opinion it does sound most like a memory problem. I do not know if it has anything to do
with running a stick from a triple channel set instead of a dual channel set. But it could have
something to do with it. Personally I would have bought , and have bought, dual channel
memory sticks for a board that supports them. Also I saw that memtest does freeze after only
5% that would leave me to think that it is also the memory at fault.
The only way that I know of to solve this problem is to get a dual set of memory that is known
to be stable and then test that out using memtest one stick at a time. Let it run for a good 24 - 48
hours. If there are no errors then you should be good.
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If you want to chec k the memory properly you need to use Memtest like this:
Please follow these instructions exactly.
I would suggest that you download and run the latest version of Memtest86+ to check your RAM first.
Memtest86+ http://www.memtest.org/
Insert one stick of memory in slot 1 and run Memtest on it for at least 10 complete loops/cycles and if there are no errors then swap it over with the next one and continue untill you have checked all modules.
If you have any errors the module is faulty.
If you have any faulty modules you will have to return the whole kit as they are matched.
Post back when you have done that with the results.
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I'm a bit impulsive. I ordered a 4gb stick that was guaranteed to work and had it overnighted here. Just got it. Put it in, didn't make it to post, I got two long beeps and a short one.
It angers me. I take breaks. If I get it to post I will try memtest on the new ram.
Also, before I booted with the new ram I flashed the bios.
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Bios flashed again. Booted into bios. Loaded failsafe defaults. Froze in bios. Reboot. Two long beeps and a short, no post.
I'm nearly ready to take the whole thing apart and return it and start over.
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Any ideas/input? I sent a msg to gigabyte tech support. I guess that was about useless. The person who emailed me back clearly doesn't speak English. Asked me questions I answered in the first msg. Then told me to do things I told them I already did.
I used to swear by gigabyte. Thought they were the best. I have a friend who has been saying "should have bought an asus". Grrr. I don't want to send this board back.
I borrowed another AMD processor that will work in it. Gonna test it out to eliminate processor from the list of faulty components.
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Well it seems if that processor works than it may very well be the motherboard. Which does happen.
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Well your beep code when booting indicates a memory problem. That could of course also include the CPU as the memory controller is built into the chip. I would RMA your CPU as a next step.