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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: bulldog147 on July 24, 2011, 09:11:11 pm

Title: Gigabyte Z68X-UD4-B3 USB 3.0 Problem
Post by: bulldog147 on July 24, 2011, 09:11:11 pm

Can you ask gigabtye to check bios USB 3.0 as there is a problem as the external usb 3.0 hard disk (USB 3.0 support) doesn't recognise at all on the bootable (only the usb 2.0 will work) I hope they will look into this and get fix at the next firmware.

Brought hard disk from pcworld: http://www.pcworld.co.uk/gbuk/western-digital-my-passport-essential-portable-hard-drive-500gb-arctic-white-09649676-pdt.html

Title: Re: Gigabyte Z68X-UD4-B3 USB 3.0 Problem
Post by: Dark Mantis on July 25, 2011, 08:45:42 am

The best way to tackle this woulkd be for you to copntact GGTS yourself and explain the problem. They might even be able to help you quicker that way.

Just enter your email address and click on the language of choice.
GGTS   http://ggts.gigabyte.com/

Please expect several days for a reply.

Title: Re: Gigabyte Z68X-UD4-B3 USB 3.0 Problem
Post by: Beau on July 25, 2011, 05:37:00 pm

Quote from: bulldog147 on July 24, 2011, 09:11:11 pm

Can you ask gigabtye to check bios USB 3.0 as there is a problem as the external usb 3.0 hard disk (USB 3.0 support) doesn't recognise at all on the bootable (only the usb 2.0 will work) I hope they will look into this and get fix at the next firmware.

When you find the answer could you please post it back here? I have the same problem. Thanks.

Title: Re: Gigabyte Z68X-UD4-B3 USB 3.0 Problem
Post by: Dark Mantis on July 25, 2011, 06:00:32 pm

There are a few glitches concerning USB3.0 which is only to be expected  because it is a new spec and so has a few issues.