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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: a3ro on July 30, 2011, 07:18:00 pm

Title: GA-Z68MA-D2H-B3 NO DISPLAY
Post by: a3ro on July 30, 2011, 07:18:00 pm
-Intel i5 2500k
-EVGA GTX 570
-Raidmax 850W PSU
-Corsair Vengeance 8GB of Ram

-Swapped out GPU
-I've reseated the motherboard and GPU
-All fans work
-Monitor displays "DVI-D Power saving mode"

1 beep on motherboard speaker.
What is the problem
Title: Re: GA-Z68MA-D2H-B3 NO DISPLAY
Post by: Dark Mantis on July 31, 2011, 09:24:01 am
Hi and welcome.

Basically the monitor is telling you it is not getting any signal.

Your single beep on the motherboard speaker is telling you that it passed POST ok.

Therefore it is down to your GPU or cable. Have you checked that your power to the GPU is still good ? Both power sockets filled ?
Possibly the GPU is dead. Did you remove it during the upgrade ?
Title: Re: GA-Z68MA-D2H-B3 NO DISPLAY
Post by: a3ro on July 31, 2011, 05:16:12 pm
Hello. Thanks for the reply. I assumed it was the GPU so I swapped it out for a brand new one. I'm pretty sure it's not the PSU/Cables because I've tried a stress test of running it for 1 hour and it didn't shut off so Im assuming that the PSU is fine. I put the GPU in the 2nd PCI slot and I no longer got "Power Saving Mode". Instead, the screen turned blank and after a few minutes a red screen came up saying to insert the system disc. So Im thinking its the 1st PCI slot. I can't leave the GPU in the 2nd slot though because it blocks the SATA cable areas. So should I just go to the store where I got the mobo and swap it out?
Title: Re: GA-Z68MA-D2H-B3 NO DISPLAY
Post by: Dark Mantis on July 31, 2011, 08:25:22 pm
Yes you will need to approach the retailer for an RMA and if necessary point him to this thread. Good luck and please let us know how you get on. ;)
Title: Re: GA-Z68MA-D2H-B3 NO DISPLAY
Post by: a3ro on July 31, 2011, 09:09:47 pm
I went to Frys where I originally got it and swapped it out. I plugged everything in but now instead of going to Power Saving mode, the screen stays black. Any ideas?
Title: Re: GA-Z68MA-D2H-B3 NO DISPLAY
Post by: Dark Mantis on August 01, 2011, 09:20:04 am
Have you got the card installed in the PCIEx16_1 slot ?

Have you tried another cable to the monitor ?
Title: Re: GA-Z68MA-D2H-B3 NO DISPLAY
Post by: a3ro on August 01, 2011, 05:10:44 pm
Have you got the card installed in the PCIEx16_1 slot ?

Have you tried another cable to the monitor ?
So I got a red screen and scan lines. Everyone from tech forums/chat pointed to the GPU so I got it swapped out(this is the 3rd one) and Im still getting the same issue. I dont think its the GPU anymore. The monitor is practically new so that can't be it. If I have to swap out the motherboard as well, that's the 3rd one as well. I'm quite dissatisfied  at this point.
Title: Re: GA-Z68MA-D2H-B3 NO DISPLAY
Post by: Dark Mantis on August 01, 2011, 05:39:23 pm
Don't get caught out by making assumptions. Just because your monitor is nearly new doesn't mean that it can't be faulty. Test everything.

If you can borrow a friends monitor and see if you get the same response with it. Same with the leads. As you say it doesn't seem to be the GPU or the motherboard so start checking other things. Is your memory ok ? Try running Memtest86+ on the modules, one stick at a time.

Please follow these instructions exactly.

I would suggest that you download and run the latest version of  Memtest86+ to check your RAM first.

Memtest86+        http://www.memtest.org/

Insert one stick of memory in slot 1 and run Memtest on it for at least 10 complete loops/cycles and if there are no errors then swap it over with the next one and continue untill you have checked all  modules.
 
If you have any errors the module is faulty.

If you have any faulty modules you will have to return the whole kit as they are matched.

Post back when you have done that with the results.
Title: Re: GA-Z68MA-D2H-B3 NO DISPLAY
Post by: a3ro on August 01, 2011, 06:13:30 pm
Don't get caught out by making assumptions. Just because your monitor is nearly new doesn't mean that it can't be faulty. Test everything.

If you can borrow a friends monitor and see if you get the same response with it. Same with the leads. As you say it doesn't seem to be the GPU or the motherboard so start checking other things. Is your memory ok ? Try running Memtest86+ on the modules, one stick at a time.

Please follow these instructions exactly.

I would suggest that you download and run the latest version of  Memtest86+ to check your RAM first.

Memtest86+        http://www.memtest.org/

Insert one stick of memory in slot 1 and run Memtest on it for at least 10 complete loops/cycles and if there are no errors then swap it over with the next one and continue untill you have checked all  modules.
 
If you have any errors the module is faulty.

If you have any faulty modules you will have to return the whole kit as they are matched.

Post back when you have done that with the results.
Its not the monitor because onboard graphics works flawlessly.
Ran memtest and no errors. :|
Title: Re: GA-Z68MA-D2H-B3 NO DISPLAY
Post by: Dark Mantis on August 01, 2011, 08:46:46 pm
Sorry but I can't believe that you have had time even to run Memtest fully yet. :-\

On the onboard graphics port have you been using the same cable and monitor port or a different one ?
Title: Re: GA-Z68MA-D2H-B3 NO DISPLAY
Post by: a3ro on August 01, 2011, 08:52:05 pm
Sorry but I can't believe that you have had time even to run Memtest fully yet. :-\

On the onboard graphics port have you been using the same cable and monitor port or a different one ?
You don't have to believe me. Memtest is the first thing other tech guys told me to do so I did.
I am also using the same cable+monitor for onboard graphics.
Title: Re: GA-Z68MA-D2H-B3 NO DISPLAY
Post by: Dark Mantis on August 01, 2011, 09:03:07 pm
Oh, I see. I thought that you meant that you had just run it this afternoon. ;)
Title: Re: GA-Z68MA-D2H-B3 NO DISPLAY
Post by: a3ro on August 01, 2011, 09:10:49 pm
Oh, I see. I thought that you meant that you had just run it this afternoon. ;)

Where should I go from here? What do you think is the issue
Title: Re: GA-Z68MA-D2H-B3 NO DISPLAY
Post by: Dark Mantis on August 01, 2011, 10:21:54 pm
There is not much left but I think the next thing to do is to remove the motherboard form the case and test it on the workbench.

Make sure that you observe anti-static precautions.

Lay some cardboard or use the motherboard box that is non-conductive on the worktop and remove the motherboard/CPU/heatsink/fan/buzzer/one stick of memory and PSU from the case and put it on the cardboard. Add the keyboard and  try and boot. The system should try and then fail emitting a series of beeps. Please post what sounds it makes.
Title: Re: GA-Z68MA-D2H-B3 NO DISPLAY
Post by: yvesoft on August 19, 2011, 02:10:13 am
Hi,

I had the same problem with my Z68GA. I have a dual monitor setup, a Samsung and a AOC. First I connected both displays, they flashed some Gigabyte images and went black. The hard drive light was active, so I waited a couple minutes and the Windows login sound played. Since the system was indeed loading, I discarded the OS as the cause.

Then I connected just the AOC and, again, nothing happened. When I connected just the Samsung one however, the computer booted up fine and I was able to connect the AOC monitor after Windows loaded. As soon as I restarted the computer, both screens went black again. Since my AOC monitor is somewhat old, it might not be HDCP compatible, so I switched it's cable back to VGA (with a DVI adapter) and everything works perfectly now.

I hope it helps.
Title: Re: GA-Z68MA-D2H-B3 NO DISPLAY
Post by: igotrice on August 19, 2011, 09:41:42 am
Just wanted to chime in and say that I've been seeing the EXACT same issues as the original poster. In the process of getting my RMA with Newegg. Memory sticks, PCI-E card, integrated video, monitor, power supply are all good, so I'm ruling it the motherboard. Will update when I try the install.
Title: Re: GA-Z68MA-D2H-B3 NO DISPLAY
Post by: Dark Mantis on August 20, 2011, 11:59:15 am
Obviously it could be the motherboard that is causing the problems but it just as easilly could be the CPU, the monitor or the cable assuming that the GPU is working ok.