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Questions about GIGABYTE products => Graphic cards => Topic started by: krad on September 23, 2011, 02:03:59 am

Title: GTX580 (GV-N580UD-I) Crashes/Freezes
Post by: krad on September 23, 2011, 02:03:59 am

Hi

I recently bought a new gigabyte graphic card, GTX580 (GV-N580UD-I)

And I have experienced a lot of game crashes / freezes, the game crashes directly out to windows desktop after the screen gets white or black.

This happens in almost any game, especially in games using DX11, I have tried with different driver versions from nvidia.com, newest and even older / reverted drivers.  ???

Right now I am using the version i downloaded from your site, (266.77 - Date:2011-02-23) and i find them a bit old.  :-\

This doesn't seem to work, I am getting the same error. And I wonder if I am suppose to update the cards BIOS, (Version F10), and if that is the case, where do I find the new BIOS drivers?

Any suggestions of what to do? :'(


Following is a part from the log file of the crash report from the game Company Of Heroes.

22:11:04.54 Error: DXGI_ERROR_DEVICE_REMOVED
Desc: Device removed.
Code: 5, Facility: 2170, Severity: 1
Call: [pTex->Map((UINT)subSrcResourceIdx, mapType, 0, &lockedData)]
d3d10 -- Display device has been removed. Please check for newer display drivers.
-- FATAL EXIT --

HELP!   :'(

Kind Regards

Title: Re: GTX580 (GV-N580UD-I) Crashes/Freezes
Post by: Dark Mantis on September 23, 2011, 08:14:39 am

Hi and welcome.

There seems to be an unusual amount of this sort of problem at the moment and generally most people find they can cure it by raising the voltage a touch. I would suggest searching the forum to see what you can find as I am no expert on the Nvidia based cards.

Title: Re: GTX580 (GV-N580UD-I) Crashes/Freezes
Post by: snow_monster on October 07, 2011, 02:19:56 pm

http://forum.giga-byte.co.uk/index.php?topic=6932.0

we are having a very similar issue, look at the post i just did might help

EDIT: I have figured it out i think. Gigabyte overclock it from the factory to the point where its unstable, just bring it down to about 775MHz (its recommended settings and it should work great :)
btw i used MSI afterburner to do this very easy

Title: Re: GTX580 (GV-N580UD-I) Crashes/Freezes
Post by: Dark Mantis on October 08, 2011, 10:22:29 am

Returning it to stock settings is often a way to get it stable but a lot of people don't want to do that as they have paid extra for this card. The other option is to raise the voltage a touch to make it stable.