Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: dblplay on October 03, 2011, 02:00:03 pm
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Hey Everybody,
This is my first time using the forum, so i appreciate any and all help.
i just purchased the Gygabyte GA-G41MT-USB3 board to use with the Intel Pentium D 925 3.0GHz, 4MB Cache, 800MHz FSB, Presler, Dual-Core Socket 775, Processor which the GYGABYTE site says is compatable with the board.
upon start up the splash screen with come up i can enter Bios but when it goes to Starting windows(7) it hangs up right there and windows does not start. i have removed all hardware and am using only the onboard video. also i have ran a memtest on the memory and there are no errors. i have also removed processor reapplied thermal compound and switched power supplies and it still locks up.
Also i am using a hard drive that was used with the previous motherboard EVGA nForce 650i Ultra Socket 775 Motherboard.
should i do a clean install of windows 7? could that be why it is not starting windows. Although i did try the hard drive in another computer and windows started right up.
please help.
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Very good chance that is the problem .... MBR (Master boot record) is defined when you install on the old machine /setup .... you can be lucky as you already saw with the other machine .... but if you started using it for any length of time ....it would probable have issues
You could try doing a MBR repair with your Windows install CD/DVD ...... but the best action is a clean install .... nothing like a fresh install of windows anyway to kick things off........ right from the start.
Aussie Allan
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I just tried to do a fresh install and when the windows 7 cd starts it hangs up in the same spot, the starting windows screen. Any other suggestions?
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Welcome again dblplay
Right ....there's definitely a problem with windows not loading with a fresh install......!
you said you tested memory with memtest, good, but did you test one dimm at a time in slot 1 !..........?
The Presler CPU is supported but I can't find any reference to what memory you have................?
Are you happy with what you know re configuring the BIOS, .... ACHI....all the right controllers....ect.......?
I suspect these where purchased second hand or am I wrong on this point..........?
Aussie Allan
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I tried memtest86+ in every combination i stick in either slot switched around and both sticks. i tried two different sets of memory GSKILL RIPJAWS DDR3 1333mh and Corsair, they both work in another computer with no problems. is it possible it is the mobo itself? on a side note i also tried to install win XP and while trying to install got a BSOD refering to the pci.sys. so it does lead me to believe it is the mobo.
What are your thoughts on that?
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dblplay
PCI.sys brings in the Mobo.....and the graphics too damit!...... when you got that error message , where you using the onboard Graphics ?
If there was no Graphics card in a pci slot with that error.....not 100% but likely "Frodo" has a new Frisbee.
DM (Moderator) need to have a look at this thread to confirm, but he will not be back on-line till the morning.....hope it's not urgent!
There also an outside chance it's CPU related......Outside though!
Aussie Allan
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Thank you Aussie,
im guessing even though that bsod was while trying to install windows XP it is likely the same reason why windows 7 will not work. should i get an RMA or should i wait to see what the Moderator has to say?
Again thank you for the help.
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Sorry, yes i was using on board graphics there were no GPU's installed.
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Hi sorry for the delay.
It could be very many things at the moment. The hard drive is just one of them. I take it that this is a new build that you have put together. If so I would suggest trying to rebuild it outside of the case where everything will be easier to get at etc.
The next thing is to remove the motherboard form the case and test it on the workbench.
Make sure that you observe anti-static precautions.
Lay some cardboard or use the motherboard box that is non-conductive on the worktop and remove the motherboard/CPU/heatsink/fan/buzzer/one stick of memory and PSU from the case and put it on the cardboard. Add the keyboard and now try and boot. The system should try and then fail emitting a series of beeps. Please post what sounds it makes.
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Thank you for the reply DM, that is about the only thing i have not done, booting it up without the processor that is. i will have to do it when i get home from work. Just an F.Y.I when the system did boot to the splash screen it gives off only on beep and then it gets stuck on the starting windows screen.
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I think that you must have misread the post or something as I didn't mention trying to boot without the processor. Nothing would happen at all in that instance. You must have the CPU in to boot.
One beep is right. That just shows that POST (Power On Self Test) has concluded satisfactorilly. It should just beep and then move on to load the OS.
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yes i did, sorry. with that said, i have tried all possible senarios to try and get the OS to load.
1. tried two different hard drives
2. two different sets of ram and ran memtest86+ on both as well as one at a time (Corsair, GSKILL)
3. removed and re applied Tim several times to processor (polished clean each time before application).
4. just trying the on board video as not to have any other hardware conflicts.
5. also tried processor in a different board with no problems.
If there is anything i am missing please let me know. Or if there is something else to try.
As i mentioned before i even tried to load Windows XP with no luck as i got a BSOD and pci.sys.
Once again thank you for all the help.
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I think that it is probably time you RMA'd the motherboard to see if Gigabyte can find the problem and sort it. Make sure that you put a note in with the board for the tech who is doing the job.
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Hi DM,
I Bought the MoBo through NEWEGG, So, i guess i will have to go thru them first or can i go directly through GIGABYTE?
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Hi guys,
Well, a am still at it with this mother board! i RMA'd it now for a second time. When i received the second board it would not even power up. now,i received the third board and it is doing the same thing as the first board! what am i missing? what am i doing wrong? if i never built a system before i would say it is all me! could it just be a bad batch of Mobo's?
If anyone has any other suggestions please feel free to pound it into my head as it will be better then banging my head against the wall.
Thanks again.
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In a word (of sorts ) ........... PSU.............. Have you done any trouble shooting here? ......... do you have another PSU you can R&R ?
Aussie Allan
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Hi again Aussie,
i Actually tried 3 different PSU's one being a Corsair TX750 out of a machine running a gigabyte 870 board as well as another 750w and 500w PSU. There has to be something real simple that i am missing.
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I feel the same way....but what!.......really frustrating couple of days.......these come up rarely ( no apparent , obvious fix) .....got two on the trot as we speak/type :-\ .....will brain storm over the next couple of hours and come back.......maybe with an Axe ! :)
Aussie Allan
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Hi
A while ago I asked you to remove the motherboard from the case and rebuild it on the workbench. Did you ever get round to doing it because you never posted back with the results ?
You have connected the four pin power plug near the CPU haven't you ?
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Hi DM,
Yes actually when i got the replacement board i tried it that way first and the replacement board would not even power up. So, i am now on the third board and have built it out of the case on cardboard on the table and still the same issue. as i mentioned to Aussie Allan it has got to be something real simple.
Tech support mentioned the optical drive being the issue and that is the only thing i have not swapped out. What are your thoughts on that DM i may have to go the way of Assie Allan and break out the Axe.
WHat am i missing ???
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No, you need to go back to the basics and build it out on the workbench. If it still doesn't work there then we will have to figure out why. Please do as I suggested before and maybe we can get to the bottom of it.
Some of this may seem like a waste of time but please just humour me and follow the instructions. Firstly post a list of your hardware make and model please. You can put it as a signature at the end of your post if you like.
The next thing is to remove the motherboard form the case and test it on the workbench.
Make sure that you observe anti-static precautions.
Lay some cardboard or use the motherboard box that is non-conductive on the worktop and remove the motherboard/CPU/heatsink/fan/buzzer/one stick of memory/graphics card and PSU from the case and put it on the cardboard. Add the keyboard and mouse and try and boot. The system should try and make a beep or series of beeps. Please post what sounds it makes.
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Ok, so i still have the Mobo on the table not in the case, unfotunately i am at work now and not in front of it. the Parts i will be using will be as follows
mother board: GA-G41MT-USB3 REV 1.3
GPU: Using on bord video or can use GTX460
PSU: Corsair TX750w
Memory: Corsair Vengance DDR3 1333 2x2bg sticks Dual channel Or can use GSKILL RIPJAW DDR3 1066 2x4gb
Processor: Pentium D 930 3.0GHZ
Can use a 120gb or 250gb HDD SATA
Not sure what the opticle drive is can also swap out if needed.
If we can figure it out i have a nice Worth Mayhem Softball bat waiting on the side lines to take a crack at it.
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Well after talking to GIGABYTE tech support, they think it is the CPU even though it works in another board.
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Have have you checked the CPU socket ? If not it could well be a bent pin or two. Follow these instructions to check:
Take all the usual anti-static precautions.
Very carefully remove the heatsink and fan. Probably a slight twisting motion is best to release the two as the thermal paste can act like a glue.
Once off remove the CPU taking extreme care both physically and electrically(static) and place somewhere safe.
Make sure that the lighting is very good and even.
Now scrutinise the socket for any pins that are out of alignment, even slightly.
If in any doubt whatsoever take a couple of macro (close up) photos of the socket and post them on here for us to check.
Also look at the bottom of the CPU at the lands (little copper circles) and make sure that there is a mark in each somewhere near the centre.
If there are any missing marks or any of the pins are obviously bent then that is your problem.
Before refitting the CPU clean off all residue of the old thermal paste and the same on the heatsink and then apply a small amount (about the size of a grain of rice) to the centre of the CPU once it is inserted in the socket.
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Ok DM, will do. I will get to it tonight after work. I'll let you know what i find or don't find.
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That's good but you will need a good light and probably a magnifying glass as they are tiny. Post a couple of high res macro photos and we can give you our advice on it.
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Hi dblplay.
did you solve the problem?
Let me know what about, please... I'm going crazy for the same problem!!! :'(
Thanks
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What is your issue Aleks.obra? Please explain in ful,l and tell us your full system specs as welll, thanks!
Also let us know what you have already tried too!
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I got the same problem. same board and guess what? D processor .
Go disable cpu features from the advance bios feature. Intel speed (called c1e and the c2/c2e) step must be disable to instal windows its a bug of D proc.
after instalation done (first boot 2) you may activate back. good luck!!!
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Thanks for sharing your findings robexms!!
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I got the same problem. same board and guess what? D processor .
Go disable cpu features from the advance bios feature. Intel speed (called c1e and the c2/c2e) step must be disable to instal windows its a bug of D proc.
after instalation done (first boot 2) you may activate back. good luck!!!
Can anyone with the same problem corroborate the fix as working in all cases ?
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Any "D" CPU users may also want to see the comments left here about getting these CPU's to work
http://forum.giga-byte.co.uk/index.php/topic,7412.msg67583.html#msg67583